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Requisition Number: 8757

Location(s): Bogota, Colombia

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Associate Consultant is focused on providing system implementation and support services to Epicor clients. The position involves performing system integration, custom-code development, system testing, and troubleshooting activities associated with one of Epicor’s products and/or services. As part of these responsibilities, all work activities will be tracked in a time reporting system, and monitored for optimum utilization and customer satisfaction.

Essential Responsibilities:

The Associate Consultant is an individual contributor who will be supported on a daily-basis by senior staff members and the Consulting Management Team. And to be responsible for problem identification, software specification and/or design, implementation, documentation, testing, client training and solution deployment is adhering to Epicor’s Signature Methodology.

Qualifications/Requirements:
- BS in Business or Technical background or Computer Applications or equivalent work experience
- Strong English writing and communication skills
- Prior experience working with ERP software is required
- At least 1.5 years of ERP Implementation experience or experience of ERP from a client perspective (IT Manager, Analyst, Super-User etc)
- Basic knowledge in manufacturing

Desired Characteristics:
- ERP implementation experience or technical support

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.

Job Segments: Consulting, Consultant, Industrial, Manufacturing, ERP, Contract, Technology]]>http://jobs.epicor.com/job/Associate-Consultant-Job/2423288/242328824232882013-06-20Epicor Softwarefull-timeUSDstarting0BS
Requisition Number: 8756

Location(s): Colombia

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Associate Consultant is focused on providing system implementation and support services to Epicor clients. The position involves performing system integration, custom-code development, system testing, and troubleshooting activities associated with one of Epicor’s products and/or services. As part of these responsibilities, all work activities will be tracked in a time reporting system, and monitored for optimum utilization and customer satisfaction.

Essential Responsibilities:

The Associate Consultant is an individual contributor who will be supported on a daily-basis by senior staff members and the Consulting Management Team. And to be responsible for problem identification, software specification and/or design, implementation, documentation, testing, client training and solution deployment is adhering to Epicor’s Signature Methodology.

Qualifications/Requirements:
- BS in Business or Technical background or Computer Applications or equivalent work experience
- Strong English writing and communication skills
- Prior experience working with ERP software is required
- At least 1.5 years of ERP Implementation or Consulting experience
- Basic knowledge in Manufacturing

Desired Characteristics:
- ERP implementation experience or ERP Manufacturing Consultant

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.

Job Segments: Consulting, Consultant, Industrial, Manufacturing, ERP, Contract, Technology]]>http://jobs.epicor.com/job/Associate-Consultant-Job/2423289/242328924232892013-06-20Epicor Softwarefull-timeUSDstarting0BS
Requisition Number: 9266

Location(s): Yardley, PA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

To help with PS Operational Projects

Essential Responsibilities:

Expedite and clean up customer backlog for WDN PS in Oracle, working with consulting department and Sales teams; Writing Consultant Bios working with marketing team; data reconciliation between systems working with Operations Manager.

Qualifications/Requirements:
- Currently enrolled in a 4 year college program, marketing, busienss or communications preferred
* Strong written and oral communication skills
* Experience with MS Office
* Strong attention to detail and focus on quality
* Demonstrated time management skills

Desired Characteristics:

SharePoint experience is a plus, database experience and report writing is a plus.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Yardley-Professional-Services-Intern-Job-PA-19067/2585332/258533225853322013-06-20Epicor Softwarefull-timeUSDstarting0BSYardley, PA, US
Requisition Number: 9267

Location(s): Yardley, PA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

To help with PS Operational Projects

Essential Responsibilities:

Expedite and clean up customer backlog for WDN PS in Oracle, working with consulting department and Sales teams; Writing Consultant Bios working with marketing team; data reconciliation between systems working with Operations Manager.

Qualifications/Requirements:
- Currently enrolled in a 4 year college program, marketing, busienss or communications preferred
* Strong written and oral communication skills
* Experience with MS Office
* Strong attention to detail and focus on quality
* Demonstrated time management skills

Desired Characteristics:

SharePoint experience is a plus, database experience and report writing is a plus.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Yardley-Professional-Services-Intern-Job-PA-19067/2585333/258533325853332013-06-20Epicor Softwarefull-timeUSDstarting0BSYardley, PA, US
Requisition Number: 9306

Location(s): Monterrey, Mexico

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: The Accounts Payable Rep is responsible for executing the entire accounts payable process and corresponding as necessary with internal and external customers.

Essential Responsibilities:

Execute the accounts payable process in a timely and accurate fashion including:
- Review invoices for proper authorization
* Match invoice to receiver and purchase order
* Ensure timely input of data into the system
* Handle questions and provide responses to all information requests from internal or external customers
* Prepare and enter journal entries into the general ledger
* Assist with invoice filing
* Ensure adherence to authorized signature list approvals and purchasing cycle policies

Qualifications/Requirements:
- 1-2 years of accounts payable experience
* Detail oriented and deadline driven with strong organizational skills
* Ability to work independently and efficiently
* Good communication skills, both written and verbal
* Knowledge of Microsoft Office applications
* Recent graduates of Bachelor’s degree in Accounting or Finance is required.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Accounts-Payable-Representative-Job/2606759/260675926067592013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Mexico
Requisition Number: 9311

Location(s): Monterrey, Mexico

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: The Accounts Payable Rep is responsible for executing the entire accounts payable process and corresponding as necessary with internal and external customers.

Essential Responsibilities:

Execute the accounts payable process in a timely and accurate fashion including:
- Review invoices for proper authorization
* Match invoice to receiver and purchase order
* Ensure timely input of data into the system
* Handle questions and provide responses to all information requests from internal or external customers
* Prepare and enter journal entries into the general ledger
* Assist with invoice filing
* Ensure adherence to authorized signature list approvals and purchasing cycle policies

Qualifications/Requirements:
- 1-2 years of accounts payable experience
* Detail oriented and deadline driven with strong organizational skills
* Ability to work independently and efficiently
* Good communication skills, both written and verbal
* Knowledge of Microsoft Office applications
* Recent graduates of Bachelor’s degree in Accounting or Finance is required.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Accounts-Payable-Representative-Job/2606760/260676026067602013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Mexico
Requisition Number: 9233

Location(s): Pointe Claire, Québec

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: Reporting to the Controller, the Payroll Administrator is responsible for providing timely and accurate delivery of payroll. Working from our Montreal office, you would coordinate and prepare the semimonthly pay for 600 Canadian employees (2 main Group divisions), using ADP Pay Specialist.

Responsibilities:
- Entering data in payroll systems (i.e. processing new hires, updating employee information, addressing terminations, vacations, absences, etc).
* Issuing preliminary payroll reports and comparing them with timesheets and payroll forms to confirm accuracy.
* Verifying attendance, wage computation, hours worked and pay adjustments and posting information into designated records.
* Managing group insurance registration and temporary leaves (maternity and other).
* Issuing T-4 and RL-1 slips, and produce the necessary year-end reports.
* Completing, verifying and processing forms and documentation for unemployment and medical insurance as well as for the compensation agencies (CSST, WSIB and WCB).
* Calculating statutory holiday entitlements.
* Assisting in clerical duties when needed, such as maintaining and organizing the filing system.
* Completing statistical reports, statements and summaries related to pay and benefits accounts and submitting them to appropriate departments.
* Responding in a timely and professional manner to questions from employees and department managers regarding payroll, benefits, etc.
* Assisting with periodical audits (internal, financial and tax authorities).
* Assisting with tasks related to HR in areas such as benefits administration and termination settlement.

Qualifications:
- A reliable, accountable and self-motivated professional who has experience coordinating payroll in a large company and taking responsibility for payroll processes from A-Z.
* An organized and detail-oriented team player with a results-oriented work ethic and strong analytical and financial skills.
* An adept multitasker who can work independently, adapt quickly, solve problems and adjust priorities to deliver in a time sensitive environment.
* A trusted “go-to” person who is capable of maintaining a high level of accuracy, discretion, and confidentiality in the preparation and management of financial information.

Requirements
- Fluency in English and French (written and oral).
* Minimum 5 years of payroll related experience managing a fairly large payroll is mandatory.
* Member in good standing and with Level 2 certification of Canadian Payroll Association.
* College degree or higher is preferred.
* Proficiency with MS Office, Outlook and Excel.
* Knowledge of payroll-related laws across Canada.
* Knowledge of payroll systems (experience with ADP Pay Specialist is an asset).
* Energy, enthusiasm, personality and a great work ethic.
* Ability to meet tight deadlines.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Montreal-Payroll-Administrator-Job-QC/2587588/258758825875882013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, Canada
Location: Auckland, New Zealand

Get a head start on your career

As a Business Development Representative, working out of our Auckland offices, you’ll have two key functions that are essential in ensuring our business growth:

1. To contact key decision-makers in a variety of small- to medium-sized businesses across New Zealand and generate interest in our products.
2. To conduct market research to be followed up by our Sales Managers in the field.

Your development is high on the agenda at Epicor, so if you perform we’ll help you progress along a structured career path that could take you into field sales or software consultancy and beyond.

Successful candidates will be able to demonstrate their success in sales or telemarketing and posses outstanding corporate communication skills. You’ll need to have the spirit and personality to enjoy the challenge of a new career. Persistence and resourcefulness are also important if you’re to get through to, and engage with, busy senior people.

Take a look at what some of our current Development Reps in the US like about the role and their thoughts on Epicor http://www.youtube.com/watch?v=_6ttAYA4WS4 .

As for us, with over 30,000 customers in more than 150 countries and nearly $1B revenue, we’re already a leading provider of innovative business software to major companies across the world. And we’re still growing fast. In fact we have been named as one of Fortune Magazine’s top 100 fastest growing companies

So if you’re looking for a role with lots of opportunity to gain new skills, win new customers and become part of an outstanding global team, it’s time to talk to Epicor.

Qualifications

• Strong verbal and written communication skills
• Inside sales experience selling software or software-as-a-service
• Attention to detail in working with internal systems (CRM, Sales Force, etc.).
• Ability to quickly learn and apply new information in customer-facing scenarios
• Confidence to overcome objections and convert interest into qualified leads
• Must be independent, self-motivated and success-driven, yet willing to work within a team environment
• Lead generation, cold calling, objection handling and closing experience desired

• Fluency in a 2nd language would be highly beneficial]]>http://jobs.epicor.com/job/South-Auckland-Business-Development-Representative-Job/2581105/258110525811052013-06-20Epicor Softwarefull-timeUSDstarting0BSAuckland, New Zealand
Bracknell / UK

Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

Due to expansion a Customer Account Manager is required to work with our mid market customers focusing on our ERP, distribution & warehouse solutions

Person Profile:

A proactive sales professional able to work effectively under pressure and with enthusiasm, determination, stamina, resilience and patience. This person will have a minimum of 2 years experience within a dynamic software sales team.

Responsibilities will include:-

• Managing the customer base through professional account management

• Meeting revenue targets

• Forecasting product requirements and business potential as accurately as possible

• Maximizing customer penetration

• Developing strong relationships with direct customers and named key accounts.

• Implementing sales strategy and various sales promotions in the market

Qualifications / Experience

• Excellent understanding of commercial business processes

• An accomplished track record of selling multi-level to business, technical and IT people

• Excellent understanding and ability in following a structured sales process

• Awareness of current trends in IT, specifically in the ERP arena]]>http://jobs.epicor.com/job/Bracknell-Customer-Account-Manager-Job/2592109/259210925921092013-06-20Epicor Softwarefull-timeUSDstarting0BSBracknell, United Kingdom
UK

As a Sales Manager with Epicor your job will be to successfully manage a team of Account Managers, maximizing customer penetration and developing strong relationships with our installed customer base and strategic named accounts. You and your team will have access to products including Epicor ERP, one of the most technically advanced and functionality rich ERP solutions on the market today and placed firmly as ‘visionary’ by Gartner in the magic quadrant.

We are looking to attract a sales manager who is ambitious and hungry but we also recognise such individuals require the need for a support team, so you will be pleased to know our Marketing, Lead Generation and Pre Sales teams are some of the best in the industry.

Successful candidates will already be managing a sales team for an ERP vendor, reseller or Enterprise Software company with at least three years’ experience in the role . Exposure to products such as IFS, Microsoft Dynamics, Netsuite, SAP, Oracle, Lawson, and Infor are ideal.

You will be targeted on selling software and services to our installed base and strategic accounts. Our accelerated commission plans allow the right individual the opportunity to enjoy the significant rewards that come with success.

Key Responsibilities:

1. Managing a team of up to eight Customer Account Managers and Inside Sales representatives

2. Meet with existing key customers to assess new business opportunities within their family tree or associated companies.

3. Assist the Customer Account Managers with managing and qualifying the sales cycle in large, complex, or competitive sales opportunities.

4. Meeting with customers to qualify the opportunity by identifying their critical business issues, determining budget fit, evaluating our product capabilities in respect to business issues, and evaluating the competitive environment to assess the probability of winning the business.

5. Designing the sales strategy for qualified deals including coordination of the division’s resources, determining the sales effort and steps, and outlining a specific plan to control the selection/selling process

6. Negotiate price and terms of sales contracts.

7. Maintaining an accurate and timely sales forecast for the team

Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

www.epicor.com]]>http://jobs.epicor.com/job/Bracknell-Sales-Director-%28Installed-Base%29-Job/2592110/259211025921102013-06-20Epicor Softwarefull-timeUSDstarting0BSBracknell, United Kingdom
Requisition Number: 9146

Location(s): Monterrey, Mexico

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: This individual will be responsible for translating English Software into Spanish. This position requires close communication with other departments in order to produce accurate translations.

Essential Responsibilities:
- Perform translation and review of software into English by following localization standards
* Display strong ability to work with a diverse group of people
* Develop a solid understanding of the tools used to translate, format and publish on base materials
* Strong understanding of department’s processes and procedures
* Work with the Quality Assurance Manager to resolve any issues of localization that may appear during the translation process

Qualifications/Requirements:
- Bilingual English/Spanish speaker
* Ability to work independently as well as in teams
* High-level of professionalism and personal conduct
* Strong written and verbal communication skills

Desired Characteristics: English Translator

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Intern-Translation-Analyst-Job/2594746/259474625947462013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 9151

Location(s): Monterrey, Mexico

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: This individual will be responsible for translating English Software into Spanish. This position requires close communication with other departments in order to produce accurate translations.

Essential Responsibilities:
- Perform translation and review of software into English by following localization standards
* Display strong ability to work with a diverse group of people
* Develop a solid understanding of the tools used to translate, format and publish on base materials
* Strong understanding of department’s processes and procedures
* Work with the Quality Assurance Manager to resolve any issues of localization that may appear during the translation process

Qualifications/Requirements:
- Bilingual English/Spanish speaker
* Ability to work independently as well as in teams
* High-level of professionalism and personal conduct
* Strong written and verbal communication skills

Desired Characteristics: English Translator

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Intern-Translation-Analyst-Job/2594747/259474725947472013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 9237

Location(s): Vernon, British Columbia

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: As an Epicor Consultant, you will participate in consulting engagements and assume responsibility for performing implementation tasks such as, setup and configuration, training, testing and managing work plans. This position could also get involved in providing reporting services to meet the customer requirements.

Responsibilities:
- Working on a team to deliver successful implementation projects
* Working with customers to deliver reports and documents
* Analysis of customer requirements
* Business Process mapping
* ERP System Configuration

Qualifications/Requirements:
- Minimum of 5 years of relevant work experience
* Bachelor level degree or College diploma with relevant work experience
Business Analysis skills
* Effective Communication skills
* Project Management skills
* Previous ERP implementation experience
* Report writing skills
* No restrictions on ability to obtain visas for travel outside of country of residence and willingness to travel up to 25% of the time

Assets:
- SQL Server Reporting Services (SSRS)
* Report writing skills Crystal knowledge
* Project implementation knowledge
* LumberTrack ERP knowledge
* Lumber Industry knowledge

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Vernon-Consultant-Job-BC/2597169/259716925971692013-06-20Epicor Softwarefull-timeUSDstarting0BSVernon, BC, Canada
Requisition Number: 9294

Location(s): Richmond Hill, Ontario

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: As a member of the IT team you will provide outstanding end user PC and software support to internal clients.

Responsibilities:
- Repair and maintain internal technologies including hardware and software.
* Respond to client calls (local or remote) and uses troubleshooting skills to resolve problem tickets.
* Maintain internal service level agreements and monitors ticket queues.
* Perform desktop and software installations in accordance with corporate standards - responsible for hardware installs, documentation, user training, and other general helpdesk functions.
* Responsible for moving computers when needed, maintaining fixed asset records for new, retiring or moved computers, maintaining equipment inventory, and performing hardware and software audits.

Qualifications/Requirements:
- 3 + years of prior desktop support experience
* Outstanding customer service skills and an ability to work with all levels of management
* Previous Windows desktop experience (XP and above) in an active directory environment and expertise with a variety of desktop applications including MS Office and Outlook (all versions).
* Solid desktop, phone and remote user support skills required.
* Proven desktop, laptop, software, and operating system troubleshooting skills required.
* Possess a solid understanding of networking related troubleshooting as it relates to end-user troubleshooting.
* Stong communication and interpersonal skills required
* Must be able to take direction, manage priorities, and perform tasks with minimal supervision. Must possess high attention to detail and keen aptitude for technology along with willingness to take on new challenges

Assets: Network+, Server+, CCNA, MCP, or MCSE certification(s) are a plus

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Richmond-IT-Support-Specialist-Job-ON/2602070/260207026020702013-06-20Epicor Softwarefull-timeUSDstarting0BSRichmond, Ontario, Candahttp://jobs.epicor.com/job/Montreal-Business-Analyst-Sales-Audit-%28Retail-Software%29-Job-QC/2604276/260427626042762013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, Canada
Sydney Australia

This role is required to improve an ERP product configuration, initially based on the recommendations of an independent review then subsequently in response to customer feedback and ongoing improvement of the ERP product itself.

We are seeking a process-driven person with ERP experience and strong business process automation skills, particularly in complex financial transactions and regulatory reporting, management reporting and key indicator dashboards. Experience in healthcare, aged care or community services industries would be well-regarded but is not essential.

The ideal applicant will possess the following attributes/skills:
- 5+ years experience in a BA, consultant or developer role working with enterprise scale business applications (eg: SAP, Oracle, MS Dynamics, Epicor, SunSystems). Technical skills in product configuration, customisation and tuning.
- Relevant tertiary qualifications in business, IT or equivalent.
- Exposure to SME client organisations and their user issues.
- Exposure to healthcare, aged care or community services industries.
- Understanding of SaaS and service management.
- Understanding of product maintenance and support (experience in a vendor organisation is not essential).
- Strong business acumen
- Excellent communication skills, both written and verbal
- Independent worker and self starter
- Good breadth of system experience
- Organised and high attention to detail
- Based in Sydney, Australia

Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

www.epicor.com

]]>http://jobs.epicor.com/job/Sydney-ERP-System-Configuration-Consultant-Job/2556786/255678625567862013-06-20Epicor Softwarefull-timeUSDstarting0BSSydney, Australia
Requisition Number: 8968

Location(s): Monterrey, Mexico

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Development and maintenance of Epicor 9 ERP. The individual will be responsible for coding new, business application features. Will work closely with quality assurance, support and directly with our customer base. Participation in all phases of the development process including: review and analysis of functional specifications, coding, unit testing, and maintenance.

Essential Responsibilities:
- Ability to analyze detailed design specifications, provide feedback, and perform the work required from the design.
- Analyzes requirements and clarify scope and breadth of work tasks with business analysts and product managers.
- Reviews code and perform an adequate level of unit, functional and integrated testing to ensure quality standards are attained.
- Learns and employs knowledge of the business segment targeted by the software application.
- Develop business software as defined in Design Specifications and as directed by supervisor.
- Attend design review meetings to assist in identifying design issues and programming methods that will improve work productivity and product quality.
- Communicate with co-workers, quality assurance staff, and documentation staff to clarify program design details, exchange and verify information, and coordinate work activities.
- Participate in process assessment programs and make recommendations to improve software development methods.
- Identify and resolve programming problems by following routine methods, established system development methodologies, and through the guidance of more senior software engineering staff.
- Develop queries, reports, stored procedures and triggers
- Complete and maintain basic work and project records.

Qualifications/Requirements:
- Knowledge of object oriented development principles required.
- Knowledge of C#, Java or similar OO languages required.
- Knowledge of database usage and normalization techniques.
- Knowledge of SQL and/or Progress Databases.
- Knowledge of ERP software knowledge in Accounting or Manufacturing/Distribution preferred.
- Knowledge programming techniques and structures as they apply to a multi-user environment preferred.
- At least two years software development experience.

Desired Characteristics:
- Educational attainment equivalent to a Bachelor’s Degree in Computer Science, Information Systems or related field.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Software-Engineer-Job/2559493/255949325594932013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 9055

Location(s): Monterrey, MEXICO

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: Interprets source documents in a variety of formats. Applies proper guidelines to enter source data. Utilizes company policies and procedures in order to analyze, research and enter data to create a reliable cost efficient end product. Converts various types of data from multiple formats into a format acceptable to the particular database.

Essential Responsibilities:

1. Utilizes various software programs to manipulate, parse, normalize and clean data.
2. Interprets data relevance according to business rules and processes to meet user expectation requirements.
3. Conducts electronic data comparisons between old and new files.
4. Enters data, conducts data verification and quality analyses, and performs data corrections, as required.
5. Evaluates electronic media for data content; and performs quality assurance checks on final products.
6. Conducts research for exception reporting.
7. Learn and apply company policies, processes and procedures for assigned areas of responsibility.
8. Demonstrate ability to complete/handle a variety of job-related tasks that may vary in complexity.

Qualifications/Requirements:

1. Understanding of computers, mainframe databases, and spreadsheet and data processing programs to perform data processing and quality assurance functions on various platforms.

2. Ability to process data quickly and accurately.

3. Ability to analyze data and determine the most efficient way to complete files.

4. Requires attention to detail and the adherence to product guidelines/procedures to obtain accuracy and thoroughness in assignments.

Requires the ability to gather facts and extract relevant information through logical systematic review

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Data-Coordinator-II-Job/2561973/256197325619732013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 8993

Location(s): Pointe Claire, Québec

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose As a member of the Technical Support team you will provide high quality functional and technical support services to Epicor retail clients across multiple product groups.

Essential Responsibilities:
- Work with Epicor clients and understand their needs to provide them with appropriate solutions.
* Develop and maintain a high level of expertise across all Epicor products
* Provide second level technical support for the various Epicor solutions including coaching, defect management, and testing
* Consistently meet or exceed team and individual objectives related to client satisfaction, quality, and productivity
* Maintain client satisfaction by ensuring that response, updates and call resolution occurs within the defined guidelines and team goals & objectives
* Install and upgrade Epicor applications
* Configure, document and test software
* Log, troubleshoot, diagnose, and resolve technical issues during project implementations
* Report detailed information within the client tracking system
* Communicate clearly and effectively with clients
* Work closely with other team members as part of a cohesive group
* Exchange knowledge with colleagues through such means as formal training and peer to peer interaction
* Embrace technology and use it as means for ensuring personal growth and productivity

Qualifications/Requirements:
- A university degree, Engineering, Computer Science or Business focus , or a Technical College certificate with relevant experience
* Minimum of 2 years of relevant work experience in a client facing environment
* Strong communication and interpersonal skills
* Highly motivated and strong desire for continuous learning
* Ability to function well in a fast-paced team environment
* Proven strong technical and analytical skills
* Willingness to work shifts & weekends, as well as carry a pager on a rotating schedule

Assets:
- Experience in the retail industry
* Knowledge of server, hardware and network technology
* Programming experience (C#, Visual Basic, .NET, SQL)

Benefits:

Epicor offers a wide variety of benefit programs to meet your lifestyle needs. Employees are eligible for comprehensive medical & dental plans including long term, short term and life insurance. Our Group Registered Retirement Savings Plan (RRSP) allows individual employees to benefit from the financial help of Epicor to build a better retirement income. Other benefits directed at helping employees achieve work/life balance include an Employee Assistance Program and an Education subsidy.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Montreal-Sr_-Technical-Software-Support-Analyst-Job-QC/2569042/256904225690422013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, Canada
Requisition Number: 8187

Location(s): Pointe Claire, Québec

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: In this role, you will be responsible for the implementation of the POS solution for our retail clients. You will work within tightly run project teams to deliver a quality solution to our clients—on time and on budget, with an eye for scoping out new business opportunities during the process.

Responsibilities:
- Define client application requirements
* Document requirements
* Configure applications
* Deliver application training for end-users
* Participate in the design, preparation and execution of test plans
* Provide project status updates
* Support client testing activities
* Drive issue identification and resolution and suggest alternatives
* Deploy production environment
* Transition project to client care team
* Adhere to and enforce project and process standards
* Apply basic understanding of integration touch points to other job responsibilities
- Coach and guide other team members
* Conduct peer to peer deliverables review
* Assume project leadership responsibilities
* Scope and estimate requirements and work efforts taking into account applicable integration touch points
* Analyze and recommend improvements to applications and processes

Qualifications/Requirements:

The ideal candidate will be highly motivated, thrive in a team environment and will welcome challenges. As well, the following qualifications are requirements for this position:
- Excellent communication, interpersonal, and presentation skills
* Flexibility and adaptability in a fast-paced environment
* Bachelor’s degree in MIS, Marketing and relevant work experience
* Minimum of 3 years of relevant experience in retail implementations, preferably in POS
* Strong troubleshooting skills and technical aptitude
* Proficiency in MS Office
* Fluency in oral and written English
* Solid organizational and time management skills
* Able to work independently as well as leading POS implementation for large accounts
* Ability to travel up to 50% with no restrictions on ability to obtain visas for travel outside of country of residence
* POS experience, particularly in a retail environment

Assets:
- Ecommerce Software implementation experience, particularly in a retail environment

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Montreal-Consultant-%28Retail-Software%29-Job-QC/2569043/256904325690432013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, CanadaERP Software (Timber & Building Materials)
UK Flexible

As a Territory Sales Manager with Epicor your job will be to manage the entire sales cycle of our award winning and visionary ERP software. This role focuses on our Business Management software designed for wholesale and distributors of timber and building materials.

We are looking to attract a sales hunter who is ambitious and hungry but we also recognise such individuals require the need for a support team, so you will be pleased to know our Marketing, Lead Generation and Pre Sales teams are some of the best in the industry.

Successful candidates will already be working or have worked for an ERP vendor, reseller or Enterprise Software company within sales, account management or lead generation. Exposure to products such as IFS, Exact, Aptean, Exact, Microsoft Dynamics, Netsuite, Lawson and Infor are ideal.

You will be targeted on selling software, services, maintenance and other revenue streams and our accelerated commission plans allow the right individual the opportunity to enjoy the significant rewards that come with success.

Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

www.epicor.com]]>http://jobs.epicor.com/job/Manchester-Territory-Sales-Manager-ERP-Software-%28Timber-&-Building-Materials%29-Job/2569044/256904425690442013-06-20Epicor Softwarefull-timeUSDstarting0BSBracknell, United Kingdom
Requisition Number: 8563

Location(s): Irvine, CA or Bracknell, UK

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As Product Marketing Manager (Country Specific Solutions), you will be responsible for the strategic direction and evangelism, both internal and external, for the global and country specific capabilities of Epicor ERP around the world. You will be the primary spokesperson for country specific features (CSF’s) and local/global trading capabilities and must be comfortable with all communication channels including public speaking. You must possess a unique blend of international business experience and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time researching the market to understand trends, problems, and to keep abreast of regulatory and fiscal changes that might impact Epicor ERP. You will craft the messaging and maintain the documentation and marketing materials for Epicor ERP CSF’s. Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into business benefits are crucial. You will also work with the VP Product Marketing in the on-going strategic expansion and development of Epicor ERP CSF’s.

You must be able to interact with all areas of the company. In particular you will work with Product Management to define and document existing capabilities, and help to develop new ideas based on your ongoing market research and your contact with customers and analysts. You will work with sales and marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.

Essential Responsibilities:
- Defining global strategic direction and priorities for the expansion of Epicor Country Specific Functionality;
* Develop product positioning and messaging that differentiates our approach in the market;
* Sales enablement – communicate the value proposition of our global approach to the sales team and develop the sales tools and detailed materials that support the selling process of country specific functionality;
* Market intelligence – be the expert on the local country specific commercial and fiscal requirements in all existing and target markets, how this is evolving; be the expert on your competition and how to crush them;
* Analyzing potential partner relationships to further our global proposition

Qualifications/Requirements:
- 5+ years of software product marketing experience with at least 2 year’s experience in a field facing role
* Knowledgeable in Global Business Requirements
* Bachelor’s in business or marketing
* Very strong verbal and written communication skills
* Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties.
* Comprehensive knowledge of Microsoft Office (PowerPoint, Word, Excel, Pivot Tables, Project) and Microsoft SharePoint.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Bracknell-Product-Marketing-Manager-%28Country-Specific-Solutions%29-Job/2571100/257110025711002013-06-20Epicor Softwarefull-timeUSDstarting0BSBracknell, United Kingdom
Requisition Number: 8563

Location(s): Irvine, CA or Bracknell, UK

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As Product Marketing Manager (Country Specific Solutions), you will be responsible for the strategic direction and evangelism, both internal and external, for the global and country specific capabilities of Epicor ERP around the world. You will be the primary spokesperson for country specific features (CSF’s) and local/global trading capabilities and must be comfortable with all communication channels including public speaking. You must possess a unique blend of international business experience and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time researching the market to understand trends, problems, and to keep abreast of regulatory and fiscal changes that might impact Epicor ERP. You will craft the messaging and maintain the documentation and marketing materials for Epicor ERP CSF’s. Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into business benefits are crucial. You will also work with the VP Product Marketing in the on-going strategic expansion and development of Epicor ERP CSF’s.

You must be able to interact with all areas of the company. In particular you will work with Product Management to define and document existing capabilities, and help to develop new ideas based on your ongoing market research and your contact with customers and analysts. You will work with sales and marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.

Essential Responsibilities:
- Defining global strategic direction and priorities for the expansion of Epicor Country Specific Functionality;
* Develop product positioning and messaging that differentiates our approach in the market;
* Sales enablement – communicate the value proposition of our global approach to the sales team and develop the sales tools and detailed materials that support the selling process of country specific functionality;
* Market intelligence – be the expert on the local country specific commercial and fiscal requirements in all existing and target markets, how this is evolving; be the expert on your competition and how to crush them;
* Analyzing potential partner relationships to further our global proposition

Qualifications/Requirements:
- 5+ years of software product marketing experience with at least 2 year’s experience in a field facing role
* Knowledgeable in Global Business Requirements
* Bachelor’s in business or marketing
* Very strong verbal and written communication skills
* Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties.
* Comprehensive knowledge of Microsoft Office (PowerPoint, Word, Excel, Pivot Tables, Project) and Microsoft SharePoint.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Bracknell-Product-Marketing-Manager-%28Country-Specific-Solutions%29-Job/2571101/257110125711012013-06-20Epicor Softwarefull-timeUSDstarting0BSBracknell, United Kingdom
Job Title: Applications Programmer Analyst

Requisition Number: 9129

About Us: Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.

Essential Responsibilities:
- Development and maintenance of Epicor's Prophet 21 enterprise solution.
- The individual will be responsible for coding new, business application features.
- Will work closely with quality assurance, support and directly with our customer base.
- Participation in all phases of the development process including: review and analysis of functional specifications, coding, unit testing, and maintenance.

Qualifications/Requirements:
- Entry level or 1-2 years software development experience.
- Knowledge of relational databases and object oriented development principles required.
- SQL server preferred.
- Excellent GPA required.
- Must have strong work ethic and be goal oriented.
- Must have the ability to meet deadlines and enjoy high visibility and accountability.
- PowerBuilder experience, MS SQL Server experience, and/or knowledge or experience with the Wholesale Distribution Group industry a plus.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Programmer-Job/2571103/257110325711032013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Job Title: Applications Programmer Analyst

Requisition Number: 9128

About Us: Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.

Essential Responsibilities:
- Development and maintenance of Epicor's Prophet 21 enterprise solution.
- The individual will be responsible for coding new, business application features.
- Will work closely with quality assurance, support and directly with our customer base.
- Participation in all phases of the development process including: review and analysis of functional specifications, coding, unit testing, and maintenance.

Qualifications/Requirements:
- Entry level or 1-2 years software development experience.
- Knowledge of relational databases and object oriented development principles required.
- SQL server preferred.
- Excellent GPA required.
- Must have strong work ethic and be goal oriented.
- Must have the ability to meet deadlines and enjoy high visibility and accountability.
- PowerBuilder experience, MS SQL Server experience, and/or knowledge or experience with the Wholesale Distribution Group industry a plus.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Programmer-Job/2571104/257110425711042013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Job Title: Applications Programmer Analyst

Requisition Number: 9130

About Us: Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.

Essential Responsibilities:
- Development and maintenance of Epicor's Prophet 21 enterprise solution.
- The individual will be responsible for coding new, business application features.
- Will work closely with quality assurance, support and directly with our customer base.
- Participation in all phases of the development process including: review and analysis of functional specifications, coding, unit testing, and maintenance.

Qualifications/Requirements:
- Entry level or 1-2 years software development experience.
- Knowledge of relational databases and object oriented development principles required.
- SQL server preferred.
- Excellent GPA required.
- Must have strong work ethic and be goal oriented.
- Must have the ability to meet deadlines and enjoy high visibility and accountability.
- PowerBuilder experience, MS SQL Server experience, and/or knowledge or experience with the Wholesale Distribution Group industry a plus.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Programmer-Job/2571105/257110525711052013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Dubai

Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Reporting to the divisional Senior Vice President, you will be responsible for driving ‘direct’ sales and delivering key initiatives across UAE and the Middle East for key vertical markets.

Key Tasks
- Coach and mentor to develop a highly productive sales team
- Maintain high levels of customer satisfaction and loyalty
- Define and set sales strategy for team, and work closely with direct reports to ensure proper implementation, follow-up, and follow-through of strategy
- Successfully manage and engage the team in professional and field engineering services sales and solution selling involving compelling value propositions based on ROI cost/benefit analysis
- Execute sales process and strategy for new and existing customers
- Develop strong long-term industry and client relationships that will cultivate business opportunities
- Interface regularly with customers and prospective customers to discuss their needs and the long-term value of Epicor
- Act as executive leader to the customer, providing corporate resources to ensure the highest levels of customer satisfaction
- Provide sales forecasting, pipeline development, and maintain the operating budget
- Develop customer account strategies and tactical penetration plans:

o Develop customer relationships

o Develop compelling value propositions based on ROI cost/benefit analysis
- Execute against the major steps of the sales process:

o Find new business opportunities

o Qualify new opportunities, and close new business

Required Skills
- Experience managing an enterprise software sales organization
- Experience working for an ERP, retail/POS software, or distribution software company
- Experience and success in selling services (consulting, managed services, cloud, support, education)
- Proven sales quota attainment track record
- Demonstrated sales track record with Tier 2 and Tier 3 companies
- Proven new business development skills
- Outstanding presentation, facilitation, communication, and negotiation skills
- High comfort level and presence with senior retail, distribution, and manufacturing executives
- Excellent written and verbal communication and client relationship skills

Personal Profile:
- Inspirational leader with proven success motivating teams in the midst of change
- Able to articulate the “why” and influence the “how” the sales team will be transformed
- Creative with new ideas that will take the sales team into the future
- Have passion and energy that are contagious
- Systemically understand the big picture
- Open the organization to different ways of seeing the total company and the importance of the sales role within the business
- Driven to mentor the organization and grow talent from within
- Server as role model within organization, and systematically establish role models throughout the sales organization
- Hold organization accountable to commitments, communicate in a collaborative style – presence, praise, and promise
- Have resilience – effectively manage stress, uncertainty, and setbacks
- Self-aware and confident
- Have excellent communication skills, influencing ability, and learning agility]]>http://jobs.epicor.com/job/Dubai-Regional-Vice-President-Sales-Job/2576437/257643725764372013-06-20Epicor Softwarefull-timeUSDstarting0BSDubai, United Arab Emirates
Requisition Number: 9178

Location(s): Monterrey, MEXICO

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

If you're a software engineer looking to make difference, we're the place. At Epicor our distribution specific ERP products solve important industry needs within the SMB segment for distributors. Our highly energized development teams use System Builder and Unidata database for ease of deployment, use and scalability. We're looking for talented Pick/Unidata/Universe engineers to continue to drive our product forward.

Fundamental Role: Under general supervision and within an agile development environment, applies software systems design, analysis and programming techniques to the development and maintenance of software systems. Performs analysis and programming tasks, including the coding, testing, and debugging of new software and maintenance, modification, and enhancement of existing software. Develops software in accordance with design specs and programming standards along with guidance from more senior development staff members. Prepares customer level documentation for all standard features programmed. Works closely with the client to resolve issues and improve functionality

Essential Responsibilities:
- Operates using Agile development techniques
- New software development along with maintenance of existing software.
- Troubleshoot and diagnose software defects
- Collaborate with clients and the software support team on problem solving
- ERP software upgrades

Qualifications/Requirements:
- 2-5 years programming experience in a software development environment
- BS or equivalent experience in software development
- Basic database knowledge
- Experience working within Agile development processes
- Ability to work alone, as well as in a team environment
- Strong communication and interpersonal skills
- Some Saturday work for ERP software upgrades

Experience in these areas considered a plus:
- PICK/Universe/Unidata
- System Builder
- EDI
- Optio

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Senior-Software-Engineer-Job/2578750/257875025787502013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 9204

Location(s): Richmond Hill (Toronto), Canada

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Provide support to Strategic Account Sales Team

Essential Responsibilities:

Assist Marketing Programs, Research and Report of Automotive Marketplace, Assist in preparation of sales support material.

Qualifications/Requirements:

Completed first year of University – Business Studies

Desired Characteristics:

Energetic & self motivated, excellent organizational and interpersonal skills, ability to manage tasks timely.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Toronto-Sales-Intern-Job-ON/2581090/258109025810902013-06-20Epicor Softwarefull-timeUSDstarting0BSToronto, Ontario, Canada
To provide first line technical support to internal and external customers on a 24x7 (Rota requiring some weekend and evening shifts)basis aiming to restore normal service as quickly as possible. Handle incidents and service requests in accordance with corresponding procedures and guidelines.

PRINCIPAL ACCOUNTABILITIES

• To provide first line technical support as part of a 24x7 Service Desk team to the agreed 5 weeks shift pattern.

• Logging all incidents and requests, categorizing and prioritizing them.

• First line triage and diagnosis, progressing calls to the highest standard and liaising with relevant second and third line teams to conclude a resolution.

• Managing the lifecycle of incidents and requests through to closure, ensuring all support requests are progressed in a timely manner and escalating as appropriate.

• Regularly updating users on Status of Services, incidents and requests.

• Conducting satisfaction callbacks/surveys to meet the high expectation of our customer base.

• Excellent communication skills (written and verbal).

• Reliable, honest and willing to go the extra-mile.

• Excellent customer service skills with a can-do attitude.

• Perform system monitoring tasks for our Managed Service customers’.

• Sharing of knowledge via the production of process documentation, training aids and internal workshops to colleagues, as required.

KNOWLEDGE AND EXPERIENCE

• At least 6 months work experience in a professional environment, preferably within a technical role.

• The ability to liaise and communicate confidently and professionally with Customer representatives

at all levels in their organisation.

• Competent of working to a high standard under pressure.

• Ability to use initiative and work with minimal supervision.

• Awareness of the impact of issues with the supported Solutions on Customers’ systems.

• Experience in the use of Microsoft Office products, specifically Word and Excel.]]>http://jobs.epicor.com/job/Bracknell-Support-Analyst-Job/2397092/239709223970922013-06-20Epicor Softwarefull-timeUSDstarting0BSBracknell, United Kingdom
Location: Pointe Claire, Québec

Role Summary/Purpose: As a member of the Epicor Retail Development QA team, you will be responsible for ensuring quality deliverables within your focused product area, asserting your quality-centric opinions cross-functionally (with Testers, Developers and Product Managers) and driving software testing activities. The successful candidate will also have the desire to understand the business logic and technical details of the Epicor Retail solutions through active participation in day-to-day testing. The ability to work in a cooperative team environment is a must given the wide variety of tasks and deliverables. Quality Assurance Analysts also serve as content experts on our products, thus the ability to think quickly as a problem solver paired with interpersonal communication skills is desirable.

Responsibilities:
- Planning, developing, and executing both manual test plans and automated tests
* Analyzing and communicating statuses and results
* Performing system, regression, integration, platform, and performance tests to certify various Epicor Retail solutions’ stability and usability
* Reporting, diagnosing and validating defects/fixes
* Setup/configuration of test environments

Requirements:
- 1-2 years software testing experience
* Bachelor’s degree required (computer science or information systems preferred)
- Solid problem-solving and troubleshooting abilities
- Experience testing multiple software products/versions across the entire product lifecycle.
* Highly motivated, detail-oriented, analytical and resourceful
* Good verbal and written communication and interpersonal skills
* Ability to learn quickly
* Flexibility and adaptability in a fast-paced environment
* Understanding of Software Development Life Cycle and Quality Assurance concepts

Assets:
- Experience with automated testing tools (i.e. Rational Robot, TestPartner).
* Experience working with Enterprise software solutions;
* Retail experience or knowledge
* Experience in databases, SQL, programming or Microsoft .NET

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

About the benefits:

Epicor offers a wide variety of benefit programs to meet your lifestyle needs. Employees are eligible for comprehensive medical & dental plans including long term, short term and life insurance. Our Group Registered Retirement Savings Plan (RRSP) allows individual employees to benefit from the financial help of Epicor to build a better retirement income. Other benefits directed at helping employees achieve work/life balance include Employee Assistance Programs and Education subsidies.]]>http://jobs.epicor.com/job/Montreal-Quality-Assurance-Software-Engineer-Job-QC/2406539/240653924065392013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, Canada
Requisition Number: 8671

Location(s): Monterrey, Mexico

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summanry/Purpose:

The role of a member of the Epicor Managed Services (MS) team is to resolve issues reported by the Epicor Managed Service customers.The day to day tasks may include answering emails, telephone calls, following up outstanding customer questions and enquiries, training end users, keeping contact with the customers, and maintaining the managed services equipment (hardware and software). Activities may also include answering simple queries, providing training, updating the documentation registering the processes and the parameters, testing solutions, scripts and fixes, as well as writing reports (within parameters provided by the customer management), and coordinating issues with other departments.

Essential Responsibilities:
- Perform as part of a ‘customer’s department’, while being an Epicor employee
* Ensure that the recommendations / solutions are in accordance to the customer’s policies and system design
* Work under the MS established SOP, policies and procedures.
* Receive and analyze inquiries from customers and users
* Provide training to users on questions related to implemented systems and processes
* Update the documentation registering the processes and the parameters
* Software Installation of Epicor Software / Patches / Upgrades following product install guides
* Test solutions, scripts and fixes, write reports or snap searches (within parameters provided by the customer management), and co-ordinating issues with other departments
* Investigate and analyze reported users problems
* Adjust customers templates where needed
* Consult with experts beyond MS on issues that can not be solved with it
* Produce necessary documentation of MS and users
* Apply the official reporting forms to submit error reports such as, system bugs, data corruption etc.
* Coordinate with the customers on solutions to be completed at the customers site
* Test and script software fixes provided by the Development team and prepare execution instructions for the relevant users and customers
* Issues relating to other software should be recorded and then passed onto other departments
* Provide training to end users when required
* Managed service consultants will occasionally write reports within guidelines
* Maintain an audit trail of the actions/steps/testing taken for a specific issue under the ticket number of the action request system
- Ensure that the issues are resolved within the customer defined SLA’s

Qualifications/Requirements:
- Good knowledge of computer technology
- Good verbal communication skills
- Knowledge of SQL Server, VBA, Crystal Reports or programming skills or database knowledge is an advantage
- Microsoft Windows 2008, Active Directory and SharePoint management knowledge is an advantage
- Fluent spoken and written English language is a must.
- Experience of working with computer software is an advantage
- Accounting knowledge and experience is an advantage
- Experience working with Epicor products is an advantage.
- Flexibility
- Teamwork
- Service Oriented
- Timing
- Reliability

Desired Characteristics:
- Knowledge of financial software or ERP software is an advantage
* Previous consulting and/or support experience is an advantage
- Experience in a multinational environment is an advantage

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Support-Consultant-Job/2406544/240654424065442013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 8669

Location(s): Monterrey, Mexico

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summanry/Purpose:

The role of a member of the Epicor Managed Services (MS) team is to resolve issues reported by the Epicor Managed Service customers.The day to day tasks may include answering emails, telephone calls, following up outstanding customer questions and enquiries, training end users, keeping contact with the customers, and maintaining the managed services equipment (hardware and software). Activities may also include answering simple queries, providing training, updating the documentation registering the processes and the parameters, testing solutions, scripts and fixes, as well as writing reports (within parameters provided by the customer management), and coordinating issues with other departments.

Essential Responsibilities:
- Perform as part of a ‘customer’s department’, while being an Epicor employee
* Ensure that the recommendations / solutions are in accordance to the customer’s policies and system design
* Work under the MS established SOP, policies and procedures.
* Receive and analyze inquiries from customers and users
* Provide training to users on questions related to implemented systems and processes
* Update the documentation registering the processes and the parameters
* Software Installation of Epicor Software / Patches / Upgrades following product install guides
* Test solutions, scripts and fixes, write reports or snap searches (within parameters provided by the customer management), and co-ordinating issues with other departments
* Investigate and analyze reported users problems
* Adjust customers templates where needed
* Consult with experts beyond MS on issues that can not be solved with it
* Produce necessary documentation of MS and users
* Apply the official reporting forms to submit error reports such as, system bugs, data corruption etc.
* Coordinate with the customers on solutions to be completed at the customers site
* Test and script software fixes provided by the Development team and prepare execution instructions for the relevant users and customers
* Issues relating to other software should be recorded and then passed onto other departments
* Provide training to end users when required
* Managed service consultants will occasionally write reports within guidelines
* Maintain an audit trail of the actions/steps/testing taken for a specific issue under the ticket number of the action request system
- Ensure that the issues are resolved within the customer defined SLA’s

Qualifications/Requirements:
- Good knowledge of computer technology
- Good verbal communication skills
- Knowledge of SQL Server, VBA, Crystal Reports or programming skills or database knowledge is an advantage
- Microsoft Windows 2008, Active Directory and SharePoint management knowledge is an advantage
- Fluent spoken and written English language is a must.
- Experience of working with computer software is an advantage
- Accounting knowledge and experience is an advantage
- Experience working with Epicor products is an advantage.
- Flexibility
- Teamwork
- Service Oriented
- Timing
- Reliability

Desired Characteristics:
- Knowledge of financial software or ERP software is an advantage
* Previous consulting and/or support experience is an advantage
- Experience in a multinational environment is an advantage

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Support-Consultant-Job/2406545/240654524065452013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 8772

Location(s): Pointe-Claire, Quebec

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a member of the Epicor Retail Development team you will develop and maintain one or more of the Epicor Retail products. Possible projects include enhancing functionality to help us keep our competitive edge, leveraging newest Microsoft platform features with Windows 7/8 and SQL 2008/12, or extending our mobile product offerings on other platforms such as iOS. This position in particular, involves working on an Order Management application, and interfacing with Magento-based e-commerce sites.

Essential Responsibilities:
- Convert requirements into technical and functional specifications for large, complex projects
* Provide feature estimates
* Develop and enhance new and existing applications
* Write, test, and deploy code using established standards and procedures
* Understand and adhere to specifications
* Troubleshoot and maintain existing software according to company standards and procedures
* Design and deliver formal or informal training
* Mentor and support other developers
* Review deliverables and provide performance feedback
* Recommend process and technical improvements

Qualifications/Requirements:
- Bachelor in Computer Science, Computer Engineering (or appropriate computer science related certificate)
* 5 to 10 years of experience in software development
* Experience is Object Oriented PHP development
* Experience developing Magento modules
* Experience with HTML, XHTML, CSS, JAVASCRIPT, XSL
* Experience with MVC frameworks
* Strong e-commerce background
* Expertise with development life-cycle methodologies and best practices
* Experience creating and working with specifications
* Excellent troubleshooting and problem solving abilities
* Write solid code quickly with minimal defects
* Strong communication and interpersonal skills
* Demonstrated leadership skills

Desired Characteristics:
- Experience with LAMP (Linux, Apache HTTP Server, MySQL, PHP) stack
* Experience with Zend MVC Framework or similar MVC framework
* Strong relational database skills
* Experience working on Open Source projects
* Interface experience (XML, SOAP,REST)

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Montreal-Senior-Software-Developer%2C-eCommerce-Job-QC/2425658/242565824256582013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, Canada
Damansara Uptown, Petaling Jaya, Malaysia

Your career development is high on the agenda at Epicor.

Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

With over 20,000 customers in more than 150 countries, we’re already a leading provider of innovative & visionary ERP and CRM business software to major companies across the world. And we’re still growing fast.

If you have superior technical ability and the customer service skills to match, this could be your calling

At Epicor, our goal is to delight customers when they purchase any one of our business solutions and to keep them happy throughout its lifespan. The customer service and support teams make this happen by providing award-winning service to all Epicor users.

To succeed as a Support Consultant with Epicor you should love solving problems creatively, creating and maintaining customer loyalty by going above and beyond the customer’s expectation. As part of a global company, you’ll build on these skills, taking your career to the next level.

Based in Petaling Jaya, you’ll be offering support to some of the world’s largest companies, it’s fast paced - and we’ll rely on you to maintain our high standards. Naturally you’ll be an all round great communicator and, as our business language is English, you’ll speak it together with Mandarin to a high level. In return we can offer you a fun working environment within a small but perfect team!

To prepare you for the challenge, you’ll receive 5 – 10 weeks of intensive training

This is your chance to develop your career and gain valuable experience in one of Fortune 100’s fastest growing technology companies.]]>http://jobs.epicor.com/job/Kuala-Lumpur-Customer-Service-Consultants-%28Mandarin-Speakers%29-Job/2430301/243030124303012013-06-20Epicor Softwarefull-timeUSDstarting0BSKuala Lumpur, Malaysia
Requisition Number: 8806

Location(s): Monterrey, Mexico

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summanry/Purpose:

The Associate Consultant is focused on providing system implementation and support services to Epicor clients. The position involves performing system integration, custom-code development, system testing, and troubleshooting activities associated with one of Epicor’s products and/or services. As part of these responsibilities, all work activities will be tracked in a time reporting system, and monitored for optimum utilization and customer satisfaction.

Essential Responsibilities:

The Associate Consultant is an individual contributor who will be supported on a daily-basis by senior staff members and the Consulting Management Team.

Qualifications/Requirements:
- BS or equivalent experience in Business Accounting or Technical background
- Recent graduate
- Strong writing and communication skills
- Advanced English

Desired Characteristics:

ERP experience or technical support

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Associate-Consultant-Job/2437119/243711924371192013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 8807

Location(s): Monterrey, Mexico

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summanry/Purpose:

The Associate Consultant is focused on providing system implementation and support services to Epicor clients. The position involves performing system integration, custom-code development, system testing, and troubleshooting activities associated with one of Epicor’s products and/or services. As part of these responsibilities, all work activities will be tracked in a time reporting system, and monitored for optimum utilization and customer satisfaction.

Essential Responsibilities:

The Associate Consultant is an individual contributor who will be supported on a daily-basis by senior staff members and the Consulting Management Team.

Qualifications/Requirements:
- BS or equivalent experience in Business Accounting or Technical background
- Recent graduate
- Strong writing and communication skills
- Advanced English

Desired Characteristics:

ERP experience or technical support

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Associate-Consultant-Job/2437120/243712024371202013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries.

With nearly 40 years of combined experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide

Primary responsibilities

To provide a high level of consulting and implementation services at client sites. Responsible for the optimal set up and training in the products for each client and maximize consulting revenue whilst maintaining a high level of customer satisfaction.

• To deliver project based consulting activities, through the entire project lifecycle, on ad-hoc and medium to long-term engagements.

• To be responsible for problem identification, software specification and/or design, implementation, documentation, testing, client training and solution deployment adhering to Epicor’s Signature Methodology.

• To interact with company and client managers on cost/schedule monitoring.

• To comply with financial responsibilities which include project cost estimating, proposal generation and invoicing

• To participate in sales and proposal presentations if required

• To provide an initial level of support for assigned product

• To be responsible for achieving defined utilization and revenue goals

• To identify additional product/services opportunities in customer organization

After the initial ‘introduction period’ the position provides the individual with the opportunity to work actively in implementation projects from start to finish. You will be expected to work independently at clients, but sometimes within a team environment.

The successful candidate will be:

• A self driven and ambitious individual that can demonstrate the ability to perform tasks with quality and in a timely manner with a minimum of supervision,

• Develop confidence through the interaction with clients and colleagues.

• Earns respect of our clients through demonstration of adaptability, tact, commitment, resourcefulness, and proactive communications.

• Acts with integrity and has a track record of excellent problem solving skills.

Requirements:

• At least 1.5 years of ERP Implementation experience or experience of ERP from a client perspective (IT Manager, Analyst, Super-User etc)

• Experience of implementing Epicor Software is highly desirable

• At least 5 years Professional work Experience

• Degree level education

Location:

Epicor consultants work on site with customers. Ability to travel to customer sites with overnight stays is required. Overseas travel is also sometimes required however it is expected that Home working is also available when the tasks permit.

Epicor is proud to be an Equal Opportunity / Affirmative Action Employer]]>http://jobs.epicor.com/job/Bracknell-Epicor-Consultant-Job/2437121/243712124371212013-06-20Epicor Softwarefull-timeUSDstarting0BSBracknell, United Kingdom
Requisition Number: 8808

Location(s): Monterrey, Mexico

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summanry/Purpose:

The Associate Consultant is focused on providing system implementation and support services to Epicor clients. The position involves performing system integration, custom-code development, system testing, and troubleshooting activities associated with one of Epicor’s products and/or services. As part of these responsibilities, all work activities will be tracked in a time reporting system, and monitored for optimum utilization and customer satisfaction.

Essential Responsibilities:

The Associate Consultant is an individual contributor who will be supported on a daily-basis by senior staff members and the Consulting Management Team.

Qualifications/Requirements:
- BS or equivalent experience in Business Accounting or Technical background
- Recent graduate
- Strong writing and communication skills
- Advanced English

Desired Characteristics:

ERP experience or technical support

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Associate-Consultant-Job/2437122/243712224371222013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 8809

Location(s): Monterrey, Mexico

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summanry/Purpose:

The Associate Consultant is focused on providing system implementation and support services to Epicor clients. The position involves performing system integration, custom-code development, system testing, and troubleshooting activities associated with one of Epicor’s products and/or services. As part of these responsibilities, all work activities will be tracked in a time reporting system, and monitored for optimum utilization and customer satisfaction.

Essential Responsibilities:

The Associate Consultant is an individual contributor who will be supported on a daily-basis by senior staff members and the Consulting Management Team.

Qualifications/Requirements:
- BS or equivalent experience in Business Accounting or Technical background
- Recent graduate
- Strong writing and communication skills
- Advanced English

Desired Characteristics:

ERP experience or technical support

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Associate-Consultant-Job/2437123/243712324371232013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 8393

Location(s): Pointe Claire, Québec

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Epicor Retail is an industry leader in providing innovative software solutions and services for the dynamic retail industry. Epicor Retail markets, implements and supports Merchandising, Planning, Sales Analytics, Warehouse Management, Point-Of-Service, CRM and Multi-Channel Order Management software to the global retail sector. With over 250 customers and 21 offices world-wide, Epicor Retail owns the highest market share in specialty fashion and has a very large presence in the department store, shoe and jewelry vertical markets.

Role Summary/Purpose: As a member of the Epicor Retail Development team you will develop and maintain one or more of the Epicor Retail products. Possible projects include enhancing functionality to help us keep our competitive edge, leveraging newest Microsoft platform features with Windows 7/8 and SQL 2008/12, or extending our mobile product offerings on other platforms such as iOS. Most new development is done in C# or Silverlight. C++, Java, ASP.NET, Visual Basic and Powerbuilder are still used for some applications.

Responsibilities:

*

Develop and enhance new and existing applications

*

Write, unit test, and deploy code using established standards and procedures

*

Understand and adhere to business requirements and technical specifications for large, complex projects

*

Troubleshoot and maintain existing software according to company standards and procedures

Qualifications/Requirements:

*

Bachelor in Computer Science, Computer Engineering (or appropriate Computer Science related certificate)

*

Experience in programming one or more of C#, C++, ASP.NET, Silverlight

*

Write solid code quickly with minimal defects

*

Excellent troubleshooting and problem solving abilities

*

Strong communication and interpersonal skills

Assets

Experience in Java, Visual Basic, and/or Powerbuilder is beneficial.

Experience with database development in SQL Server and/or Oracle also an asset.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Montreal-Junior-Developer-%28Retail-Software%29-Job-QC/2338890/233889023388902013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, Canada
Requisition Number: 8416

Location(s): Monterrey

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Job Description: Epicor Prophet 21 is a leading enterprise software solution for wholesale distribution that utilizes a Windows-based platform and SQL Server database. Application Support Specialists are responsible for efficient, accurate and friendly delivery of support services to Epicor Prophet 21clients.

Primary Job Responsibilities:

Field incoming questions/issues from various sources (phone, email, web, etc.) in a timely manner

- Identify, analyze, research and replicate often complex problems within the software

- Document all analysis, actions and customer communication in an electronic tracking system

- Exercise independent judgment to provide the best course of action based on the priority of the situation, the analysis performed and all possible solutions

- Provide ongoing, friendly communication with customers on open issue status until resolved

- Represent the company in handling client complaints, resolving grievances, etc.

- Publish knowledge based solutions

Requirements:

- Fluent English, both oral and written (Ability to communicate technical information to nontechnical audiences.)

-Ability to travel to United States for an extended period for training

- Ability to work various 8 hour shifts between 8am – 9pm EST

- Availability to provide emergency support during non-business hours on a billable basis per company policy (several weeks a year).

- Strong PC skills (including email communication, Windows PC navigation, configuration, and settings, and ability to research via the web)

- Customer service mindset is a must

Additional Skills:

- Organizational skills – must be able to organize, prioritize, and manage workload efficiently

- Problem solving skills – must have good attention to detail and know how to ask the right questions, understand the root cause and seek assistance when needed to solve complex issues

- Initiative – must be a self starter who takes the lead when necessary. Seeks opportunity to grow and expand knowledge level

- Team Player – must be able to share information and work closely with others in a team setting, using strong interpersonal skills

- Multi-task – must be comfortable in managing many tasks at the same time

- Positive attitude – must display a positive attitude towards customers and coworkers

- Capacity to learn – must be able to comprehend a variety of complex applications and products

- Professional – must exhibit a courteous, conscientious and general businesslike manner in the workplace

Education and Experience Needed:

- Bachelors degree - Business, MIS, IS, Communications, or related degree (Logistics, Distribution etc)

- Knowledge of the SQL database language, especially Microsoft SQL server

- Prior experience in a software application support position is desired

- Knowledge of the wholesale distribution industry and its business practices is desired

- Previous knowledge of the Prophet 21 software is a plus but not required.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.

Job Segments: Technical Support, SQL, Prophet 21, Desktop Support, HelpDesk.]]>http://jobs.epicor.com/job/Monterrey-Technical-Support-Specialist-Job/2354693/235469323546932013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 8385

Location(s): Pointe Claire, Québec

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a member of the RSG Development team, you will be responsible for translating high-level product visions into detailed business requirements. You will work within R&D project teams to deliver high quality products - on time and on budget. Bringing knowledge of retail business practices to the team, you will work with designers, developers and QA testers to ensure the products meet business needs with efficiency and usability.

Essential Responsibilities:
- Define application requirements
* Document requirements
* Analyze and recommend improvements to applications and processes
* Participate in design reviews and testing activities
* Provide estimates for work to be completed
* Update project manager with status of project on an ongoing basis
* Drive issue identification and resolution and suggest alternatives
* Adhere to and enforce project and process standards
* Coach and guide other team members
* Conduct peer to peer deliverables review

Qualifications/Requirements:
- Bachelor's degree in Computer Science, MIS, or equivalent
* Strong troubleshooting skills and technical aptitude
* Retail business experience (In-Store Customer Facing or Head Office/Supply Chain)
* Proficiency in MS Office
* Fluency in oral and written English
* Excellent communication, interpersonal and presentation skills
* Solid organizational and time management skills
* Be able to multitask by working on different projects at the same time
* Works well in a team atmosphere
* Able to work independently as well as on project teams
* Passion for ecommerce/online best practices and model development

Desired Characteristics:
- Software development process experience
* International business experience, particularly in software

About the Benefits:

Epicor offers a wide variety of benefit programs to meet your lifestyle needs. Employees are eligible for comprehensive medical & dental plans including long term, short term and life insurance. Our Group Registered Retirement Savings Plan (RRSP) allows individual employees to benefit from the financial help of Epicor to build a better retirement income. Other benefits directed at helping employees achieve work/life balance include Employee Assistance Programs and Education subsidies

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Montreal-Business-Analyst-%28Retail-Software%29-Job-QC/2359030/235903023590302013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, Canada
Requisition Number: 8532

Location(s): Pointe Claire, Québec

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a senior member of the Epicor Retail Development QA team, you will be responsible for ensuring quality deliverables within your focused product area, asserting your quality-centric opinions cross-functionally (with Testers, Developers and Product Managers) and driving software testing activities. The successful candidate will also have the desire to understand the business logic and technical details of the Epicor Retail solutions through active participation in day-to-day testing. The ability to work in a cooperative team environment is a must given the wide variety of tasks and deliverables. Quality Assurance Engineers also serve as content experts on our products, so the ability to think quickly as a problem solver paired with interpersonal communication skills is desirable.

Essential Responsibilities:
- Planning, developing, and executing both manual test plans and automated tests
* Analyzing and communicating statuses and results
* Performing system, regression, integration, platform, and performance tests to certify various Epicor Retail solutions’ stability and usability
* Reporting, diagnosing and validating defects/fixes
* Setup/configuration of test environments
* Mentoring of Junior Quality Assurance Analysts

Qualifications/Requirements:
- 4+ years software testing experience
* Bachelor’s degree required (computer science or information systems preferred)
* Solid problem-solving and troubleshooting abilities
* Experience testing multiple software products/versions across the entire product lifecycle.
* Highly motivated, detail-oriented, analytical and resourceful
* Good verbal and written communication and interpersonal skills
* Ability to learn quickly
* Flexibility and adaptability in a fast-paced environment
* Understanding of Software Development Life Cycle and Quality Assurance concepts

Assets:
- Experience with automated testing tools (i.e. Rational Robot, TestPartner).
* Experience working with Enterprise software solutions;
* Retail experience or knowledge
* Experience in databases, SQL, Oracle, programming or Microsoft .NET
* Demonstrated leadership experience/skills

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Montreal-Senior-Software-QA-Analyst-Job-QC/2371153/237115323711532013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, Canada
Epicor is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries.

With nearly 40 years of combined experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide

As a Channel Manager with Epicor you be responsible for leading the creation of a community of resellers and service partners in Asia, managing these partners on an ongoing basis, and ensuring that these partners are successful, well trained, and their on-going needs are understood and fulfilled

Responsibilities

• Liaise with other departments to source potential new VARs and Distributors (c75 employees or more)

• Profile and select such partners to ensure the selection criteria is met and maintained

• Successfully conclude the signing of partners

• Work closely with Channel Enablement and resources such as ‘Epicor University’

• Negotiate margin, training and contracts with partners, work to create and review quarterly business plans

• Manage the ongoing relationship with partners to ensure revenue targets are met

• Be able to position Epicor solutions to prospects

• Conduct presentations at Board level

• Assist in the conclusion of end user sales with or without partners

• Meet annual revenue quota as defined in the annual sales commission plan

Successful candidates will be able to demonstrate:

• 5+ years experience of growing a channel sales network within Enterprise Software, ideally with Retail Software vendors such as Micros, Retail Pro, IBM, NCR, SAP, Oracle.

• Evidence of over achievement within sales

• Evidence of entrepreneurial ability

• Strong verbal communication, presentation and project management skills]]>http://jobs.epicor.com/job/Shanghai-Channel-Manager-Retail-Software-ASIA-Job/2376187/237618723761872013-06-20Epicor Softwarefull-timeUSDstarting0BSShanghai, China
Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries.

With nearly 40 years of combined experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide

Primary responsibilities

To provide a high level of consulting and implementation services at client sites. Responsible for the optimal set up and training in the products for each client and maximize consulting revenue whilst maintaining a high level of customer satisfaction.

• To deliver project based consulting activities, through the entire project lifecycle, on ad-hoc and medium to long-term engagements.

• To be responsible for problem identification, software specification and/or design, implementation, documentation, testing, client training and solution deployment adhering to Epicor’s Signature Methodology.

• To interact with company and client managers on cost/schedule monitoring.

• To comply with financial responsibilities which include project cost estimating, proposal generation and invoicing

• To participate in sales and proposal presentations if required

• To provide an initial level of support for assigned product

• To be responsible for achieving defined utilization and revenue goals

• To identify additional product/services opportunities in customer organization

After the initial ‘introduction period’ the position provides the individual with the opportunity to work actively in implementation projects from start to finish. You will be expected to work independently at clients, but sometimes within a team environment.

The successful candidate will be:

• A self driven and ambitious individual that can demonstrate the ability to perform tasks with quality and in a timely manner with a minimum of supervision,

• Develop confidence through the interaction with clients and colleagues.

• Earns respect of our clients through demonstration of adaptability, tact, commitment, resourcefulness, and proactive communications.

• Acts with integrity and has a track record of excellent problem solving skills.

Requirements:

• At least 1.5 years of ERP Implementation experience or experience of ERP from a client perspective (IT Manager, Analyst, Super-User etc)

• Strong knowledge in manufacturing is essential, and experience of MES and PLM is highly desirable

• At least 5 years Professional work Experience

• Degree level education

Location:

Epicor consultants work on site with customers. Ability to travel to customer sites with overnight stays is required. Overseas travel is also sometimes required however it is expected that Home working is also available when the tasks permit.

Epicor is proud to be an Equal Opportunity / Affirmative Action Employer]]>http://jobs.epicor.com/job/Remote-ERP-Manufacturing-Consultant-Job-OR-97458/2382775/238277523827752013-06-20Epicor Softwarefull-timeUSDstarting0BSBracknell, United Kingdom
Requisition Number: 8167

Location(s): Columbus, OH

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a member of the Epicor Retail Development team you will develop and maintain one or more of the Epicor Retail products, focusing on our Credit Card Payment solution. Possible projects include enhancing functionality to help us keep our competitive edge, leveraging the newest Microsoft platform features with Windows 7/8 and SQL 2008/12, or extending our mobile product offerings on other platforms such as iOS. Most new development is done in C# with C/C++ still being used for some applications.

Essential Responsibilities:
- Convert requirements into technical and functional specifications for large, complex projects
* Provide feature estimates
* Develop and enhance new and existing applications
* Write, test, and deploy code using established standards and procedures
* Understand and adhere to specifications
* Troubleshoot and maintain existing software according to company standards and procedures
* Review deliverables and provide performance feedback
* Recommend process and technical improvements

Qualifications/Requirements:
- Bachelor in Computer Science, Computer Engineering (or appropriate computer science related certificate)
* 1 to 3 years of experience in software development
* Knowledge of C# and C/C++
* Understanding of development life-cycle methodologies and best practices
* Experience creating and working with specifications
* Excellent troubleshooting and problem solving abilities
* Write solid code quickly with minimal defects
* Strong communication and interpersonal skills

Desired Characteristics:
- Experience in UNIX and/or Oracle is beneficial. Understanding of the Credit Card Payment Industry and PCI Standards is an asset.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Columbus-C%23-_Net-Software-Developer-Job-OH-43085/2387734/238773423877342013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, Canada
Requisition Number: 8576

Location(s): Vernon, British Columbia

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: The position of Senior Software Developer will be responsible for designing, building, and supporting a comprehensive application framework in an SQL environment for developing and deploying a large complex ERP software solution.

Responsibilities:
- Design and execute the architecture, design and development of software development efforts
* Review business requirements and develop prototypes
* Maintain and enhance existing products and systems
* Bring new ideas and solutions to the team as an active participant in planning meetings
* Provide guidance and direction to other team members regarding design and development
* Ensure details of the specific changes to the system and the potential impacts of these changes are clear to QA Analyst team members and assist in determining test scope
* Fully document code and system architecture as part of each release

Qualifications/Requirements:
- BA/BS in Computer Science or related degree
* 8+ years of professional experience in application development using SQL Server architecture/programming and Progress
* 8+ years of hands-on development and design experience in software development
* SQL Server Reporting services (SSRS)
* Crystal Reports
* Experience with Data Warehouse structures and Cubes
* Experience with T-SQL, Progress and SQL Reporting Tools
* Strong understanding of database design and modeling, complex queries, and stored procedures, with an SQL Server background
* Experience with Unit Testing/TDD
* Experience with Progress an asset but not required
* Experience with Agile development practices a definite asset
* Communicate effectively with managers, clients and technical staff
* Work in a team environment using a structured development process
* Work independently on technical solutions and collaboratively with the extended team
* Honesty and critical thinking
* Strong problem solving and analytical skills
* Strong trouble shooting skills

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Vernon-Senior-Software-Developer-Job-BC/2391674/239167423916742013-06-20Epicor Softwarefull-timeUSDstarting0BSVernon, BC, Canada
Requisition Number: 8558

Location(s): Montreal, Québec

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

For retailers, Epicor provides advanced solutions that streamline processes, integrate channels, leverage intelligence and inspire customers, to maximize profitability. The Epicor Retail end-to-end suite is designed to meet the evolving merchandise and service expectations of today’s connected, cross-channel shoppers, and the business requirements of the most demanding soft goods, hard goods and specialty retail environments in a variety of industries including apparel, footwear, discount, general merchandise, automotive aftermarket, lumber and building materials, nursery, and pharmacy. Thousands of leading companies – from Aeropostale, Aftermarket Auto Parts Alliance and Build-a-Bear, to General Nutrition Centers, True Value Company and Under Armour – trust Epicor to help them remain current, competitive, and consistently strong.

Role Summary/Purpose:

Epicor is currently seeking an experienced marketing program specialist to develop, execute, manage and support a variety of marketing activities to promote our advanced software solutions for/ to chain retailers.

Essential Responsibilities:

Reporting to and with support from the Marketing Manager, the successful candidate will:
- Write email, direct mail and web-based content (e.g. landing pages) to promote white papers, events and other offers to raise knowledge of and interest in our solutions
* Create and maintain target contact lists for email, direct mail and related campaigns using an automated software solution
* Execute emailers using an automated software solution
* Coordinate and track the execution of all activities associated with our marketing campaigns
* Collect and validate leads generated by the aforementioned campaigns; enter them into our CRM system; and supply them to our Associate Territory Managers (inside sales)
* Report on marketing program performance using spreadsheets and other software tools
* Contribute to the development of marketing and product collateral as required

Qualifications/Requirements:
- Bachelor’s-level degree in marketing, business and/or communications
* 2-5 years of marketing experience in a retail, software, agency or other relevant B2B environment
* Excellent writing, copywriting and communication skills
* The ability to “translate” and incorporate technical and functional product information into compelling, value-based marketing material
* Solid business software skills, including proficiency with Excel and Word
* Knowledge of and experience with SilverPop or other automated email programs

Assets:
- Spoken and written French
* Demonstrated interest in and aptitude for software, retailing, and business processes

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Montreal-Marketing-Program-Specialist-%28Retail-Software%29-Job-QC/2394841/239484123948412013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, Canada
Requisition Number: 8358

Location(s): Pointe Claire, Québec or US - Remote

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: Reporting to Senior Director of Product Marketing, the incumbent will be responsible for providing detailed input and documentation on proposed feature/function enhancements to the Epicor Retail Business Intelligence product. This role will interact with other parts of the business, including: providing market driven guidance to Development, working closely with Marketing to ensure that the product is properly positioned in the marketplace and supporting key sales campaigns and engages with key prospects and customers.

Responsibilities:
- Responsible for developing and maintaining written documentation that is provided as an input to Development
* Owner of project charter for product releases
* Co-ordinates and leads internal product core team meetings
* Evaluates readiness of product feature/function and usability for target market
* Participates in regular product development status reviews with development project manager
* Creates and maintains product enhancement list
* Keeps regular communication with other product managers in order to strengthen the overall Epicor Retail offering by finding cross-product enhancements and ensuring cross product harmonization
* Maintains Product Roadmap information, including key dates, major feature list and platform support
* Keeps abreast of competition’s strengths and weaknesses, looking for ways to increase Epicor’s competitive advantage
- Works with Marketing resources to continually improve effectiveness of solution presentations and other marketing collateral
* Works with Sales on key campaigns offering presentation support on future product direction and industry best practices and helping determine ways to close gaps in the offering
* Ensures Solutions Consultants are properly briefed on product/solution strategy
* Ensures that solution & product value propositions and key messages are documented
* Supports effective product and solution launches, working with Sales, Professional Services and Marketing

Qualifications/Requirements:
- Excellent English language written communication skills
* Top notch presentation skills
* Minimum of 8 years of experience with Business Intelligence software
* Experience in the retail industry
* Ability to travel 30% of the time
* Proficiency in MS office, PowerPoint, Word and Excel
* Bachelor level degree

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Montreal-Product-Manager-BI-%28Retail-Software%29-Job-QC/2394842/239484223948422013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, Canada(Selangor - Petaling Jaya)

Responsibilities:

To be based in our Asia Pacific Regional Support Centre, located in Damansara Uptown, Petaling Jaya, Malaysia. Our support organisation is strongly customer focused and comprised of highly skilled and well-motivated Support Analysts. Your primary job function is to provide Technical support via phone/email/fax:
• Respond to client calls in a professional manner, providing appropriate solutions and advice
• Interact with clients in performing complex testing, support and troubleshooting technical functions remotely.
• Ensuring Service Quality levels are maintained and adhered to
• Ensuring all issues are handled in a timely manner
• Reviewing outstanding issues, ensuring clients are kept informed of progress
• Attending relevant Epicor product training courses, in-line with our internal certification scheme

Requirements:

• Fluent (written and spoken)in English and Chinese(Mandarin and Cantonese)
• Degree in IT (preferred but not essential)
• Demonstrated expertise in meeting business needs with technology solutions
• Basic accounting knowledge
• ERP knowledge highly advantageous
• Minimum of three years related experience

Manufacturing / Technical Skills:

• Exposure to production environment, understands manufacturing concepts, terminology, processes, procedures and operation will be valued.
• Knowledge/exposure to computerized Manufacturing Planning and Control (MPC) will be preferred.
• MS-SQL, Progress, Windows XP/2003, Crystal Reports, additional technical knowledge on network environments and/or operating systems will be highly valued.

Personal characteristics

• Excellent verbal communication skills
• Service-oriented with ability to prioritize tasks in a stressful environment
• Strong skills for analysis, troubleshooting and problem-solving.
• Ability to work independently with minimal supervision
• Willingness to learn and explore new technologies

Applicants should be Malaysian citizens or hold relevant residence status.]]>http://jobs.epicor.com/job/Kuala-Lumpur-Support-Analyst-%28Manufacturing-Software%29-Job/1645203/164520316452032013-06-20Epicor Softwarefull-timeUSDstarting0BSKuala Lumpur, Malaysia
Melbourne, Australia Support

Competitive + Benefits

Epicor is a global leader dedicated to providing integrated enterprise resource planning (ERP), customer relationship management (CRM) and supply chain management (SCM) software solutions to mid-market companies around the world.
To be based in our Melbourne office, our support organisation is strongly customer focused and comprised of highly skilled and well-motivated Support Analysts. Your primary job function is to provide technical support via phone & email to customers of our award winning Epicor 9 ERP product as well as possibly heritage product solutions.

Technical Requirements:

• SQL – Database Administrator/Performance Tuning
• Epicor products – Vantage and or Epicor 9 or eBackoffice or SLS
• Accounting Background
• Manufacturing Background

Optional Technical Skills that would be advantageous:

• Sonic
• Altec
• Crystal Reports
• Web Services

Personal characteristics:

• Excellent verbal communication skills in English
• Service-oriented with a proven ability to prioritize tasks in a stressful environment
• The ability to work independently with minimal supervision
• Willingness to learn and explore new technologies
• Team Player
• Goal Oriented
• Able to Multi-Task]]>http://jobs.epicor.com/job/Melbourne-Technical-Support-Analyst-Job/1645209/164520916452092013-06-20Epicor Softwarefull-timeUSDstarting0BSMelbourne, Australia(Selangor - Damansara Uptown, Petaling Jaya)

We are looking to attract energetic, highly skilled ERP Consultants to implement our innovative, best in class ERP solutions.

Working as a member of the regional Southeast Asia services team, you will primarily be leading, delivering and supporting implementation activities at customer projects.

This exciting position offers a great opportunity in a high exposure role. Successful candidates are likely to have deep knowledge and demonstrable success in project implementation as well as strong know-how in business processing and industry best practices.

A proven track record of delivering superior project outcomes for customers is required.
- Strong organization, planning and problem solving skills.
* Team player who thrives working under pressure.
* No travel restrictions.

Responsibilities:
- Business analysis and process re-design in the context of an ERP implementation.
* Comprehensive GAP analysis, outlining identified GAPs along with optional solutions together with cost and resource estimates.
* Adaptation and design of our solution to support customer’s required processes and procedures.
* Manage process testing, CRP and UAT of implemented system.
* Provision of core team and end-user education.

Requirements:
- B.S. Degree or above (business qualification preferable).
* Minimum of 5 years relevant project experience in implementing and supporting ERP systems. International exposure valued.
* Deep knowledge and expertise in Supply Chain/Manufacturing.
* Ability to assess and review a customer’s system setup and business operation; Prepare and present a software assessment to highlight pain points and potential system revisions to alleviate those.
* Ability to write clear and concise functional design specifications.

Personal Characteristics:
- Fluent in English (written and spoken). Mandarin skills advantageous but not mandatory.
* Excellent verbal communication and presentation skills.
* Service oriented with a demonstrated ability to prioritize tasks in a stressful environment.

As for us, with over 20,000 customers in more than 140 countries, we’re already a leading provider of innovative business software to major companies across the world. We are the 6th largest ERP software vendor in the world and we’re still growing fast. In fact we have been named as one of Fortune Magazine’s top 100 fastest growing companies.

So if you’re looking for an exciting new challenge - it’s time to talk to Epicor.]]>http://jobs.epicor.com/job/Kuala-Lumpur-ERP-Consultant-Job/1645289/164528916452892013-06-20Epicor Softwarefull-timeUSDstarting0BSKuala Lumpur, Malaysiahttp://jobs.epicor.com/job/Kuala-Lumpur-Senior-Developer-Job/1733176/173317617331762013-06-20Epicor Softwarefull-timeUSDstarting0BSKuala Lumpur, Malaysia(Selangor - Damansara Uptown, Petaling Jaya)

Responsibilities:

To be based in our Asia Pacific Regional Support Centre, located in Kuala Lumpur, Malaysia. Your primary job function is to provide Technical support via phone/email/fax:
- Respond to client calls in a professional manner, providing appropriate solutions and advice
* Ensuring Service Quality levels are maintained and adhered to
* Ensuring all issues are handled in a timely manner
* Reviewing outstanding issues, ensuring clients are kept informed of progress
* Attending relevant Epicor product training courses, in-line with our internal certification scheme

Requirements:
- Fluent (written and spoken) in English and Chinese (Mandarin and Cantonese)
* Degree in IT (preferred but not essential)
* MCSE (preferred but not essential)
* Demonstrated expertise in meeting business needs with technology solutions
* Familiar with Microsoft Product family
* Comprehensive knowledge of
* Microsoft Windows O/S
* MS-SQL
* ODBC
* CrystalReports
* Citrix / Terminal Server
- Proven system integration and management capabilities (network connectivity, server administration, troubleshooting)
* Experience in configuring and maintaining web servers, firewalls, routers etc. (preferred but not essential)
* Basic accounting knowledge
* ERP knowledge highly advantageous
* Minimum of three years related experience

Personal characteristics
- Excellent verbal communication skills
* Service-oriented with ability to prioritize tasks in a stressful environment
* Strong skills for analysis, troubleshooting and problem-solving.
* Ability to work independently with minimal supervision
* Willingness to learn and explore new technologies]]>http://jobs.epicor.com/job/Kuala-Lumpur-Technical-Support-Analyst-Job/1788175/178817517881752013-06-20Epicor Softwarefull-timeUSDstarting0BSKuala Lumpur, Malaysia
Melbourne

Epicor Software Corporation (recently combined with Activant Solutions Inc.) is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries.

With nearly 40 years of combined experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide

About the position:

Position Location: Melbourne

As a member of the Professional Services team you will deliver multiple complex projects (multiple phases, applications, geographies, languages, etc.), on time, on budget and to the agreed scope.

Responsibilities:
- Plan, organize, lead and monitor the activities of the project team (direct and indirect resources)
* Maintain overall control of the client relationship, project schedule, budget and scope
* Ensure that project plans and work products are based on approved and agreed-upon requirements
* Ensure that sufficient resources and funding are available for executing all project activities
* Liaise and act as central focal point for Internal Stake-Holders (Support, Development, Executive Management, Finance and PMO)
* Prepare the management deliverables (Project Plan, Project Change Requests and Project Lists); and use these deliverables to conduct the Project
* Notify the Client Project Director and the Client Project Manager of non-resolvable issues and submit recommendations to resolve them
* Maintain regular contact with the Client Project Manager, providing the status of project progress
* Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues
* Ensure that commitments and changes to commitments resulting from the requirements are negotiated with affected groups
* For approved Project Change Requests, update the appropriate documents and project work plan to reflect changes in requirements and commitments
* Take ownership of A/R issues on projects
* Champion and adhere to corporate solution implementation methodology
* Ability to identify Risk and manage/mitigate
* Mentor Project Managers as required
* Ensure project related documentation is updated and delivered on-time
* Assist with development of Project Management disciplines as required
* Integrate and work close with the Epicor Project Management Office

Ideal Requirements:
- Bachelor level degree
* 5 – 10 years of relevant experience
* Experience working with multi-national and multi-lingual teams
* Proven success in ERP software project implementation and deployment across multi-business verticals
* Strong troubleshooting skills
* High level of proficiency in MS Office, MS Project
* Experience in managing stakeholders
* Demonstrated ability to manage project risk
* Fluency in oral and written English
* Excellent communication, interpersonal and presentation skills
* Solid organizational and time management skills
* Commercial Awareness and proven Negotiation Skills
* No restrictions on ability to obtain visas for travel outside of country of residence
* PMP / Prince Certification]]>http://jobs.epicor.com/job/Melbourne-Project-Manager-Job/1894251/189425118942512013-06-20Epicor Softwarefull-timeUSDstarting0BSMelbourne, Australia
Shanghai China

Epicor Software Corporation (recently combined with Activant Solutions Inc.) is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries.

With nearly 40 years of combined experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide

Primary responsibilities

To provide a high level of consulting and implementation services at client sites. Responsible for the optimal set up and training in the products for each client and maximize consulting revenue whilst maintaining a high level of customer satisfaction.

• To deliver project based consulting activities, through the entire project lifecycle, on ad-hoc and medium to long-term engagements.

• To be responsible for problem identification, software specification and/or design, implementation, documentation, testing, client training and solution deployment adhering to Epicor’s Signature Methodology.

• To interact with company and client managers on cost/schedule monitoring.

• To comply with financial responsibilities which include project cost estimating, proposal generation and invoicing

• To participate in sales and proposal presentations if required

• To provide an initial level of support for assigned product

• To be responsible for achieving defined utilization and revenue goals

• To identify additional product/services opportunities in customer organization

After the initial ‘introduction period’ the position provides the individual with the opportunity to work actively in implementation projects from start to finish. You will be expected to work independently at clients, but sometimes within a team environment.

The successful candidate will be:

• A self driven and ambitious individual that can demonstrate the ability to perform tasks with quality and in a timely manner with a minimum of supervision,
• Develop confidence through the interaction with clients and colleagues.
• Earns respect of our clients through demonstration of adaptability, tact, commitment, resourcefulness, and proactive communications.
• Acts with integrity and has a track record of excellent problem solving skills.

Requirements:

• At least 1.5 years of ERP Implementation experience or experience of ERP from a client perspective (IT Manager, Analyst, Super-User etc)
• Strong knowledge in manufacturing, financials or distribution business processes and practices
• At least 5 years Professional work Experience
• Degree level education

Location:

Epicor consultants work on site with customers across China. Ability to travel to customer sites with overnight stays is mandatory. Overseas travel is also sometimes required however it is expected that this role is Chinese based. Home working is also available when the tasks permit.

Please visit www.epicor.com

Epicor is proud to be an Equal Opportunity / Affirmative Action Employer]]>http://jobs.epicor.com/job/Shanghai-ERP-Consultant-Job/1670091/167009116700912013-06-20Epicor Softwarefull-timeUSDstarting0BSShanghai, China
As a Pre Sales Consultant at Epicor, you will use your experience to provide assistance to the sales force (direct and channel) within in-depth knowledge of the technical requirements and business use of our products in order to close sales opportunities.

Key Duties and Responsibilities:
- Act as a technical resource and liaison between the sales force and customer or prospect.
- Designing & implementing custom solutions based on customer requirements.
- Act as a liaison with the Product Managers to:

o discuss potential product development

o provide input to new product development

o receive output from product development
- Provide needed business expertise in such processes as finance, accounting and CRM.
- Conduct customer or prospect webinars.
- Preparing for and conducting demos along with Sales.

Successful candidates will be able to demonstrate:
- Minimum of 2 years experience customer facing experience within the ERP industry
- Background of success in supporting both direct and channel sales
- Some industry specific knowledge e.g. Hospitality, Industrial Machinery, Pharmaceutical
- Documented experience of giving customer presentations
- Documented experience of delivering training programs, material and courses]]>http://jobs.epicor.com/job/Bangkok-Sales-Engineer-Job/1961256/196125619612562013-06-20Epicor Softwarefull-timeUSDstarting0BSBankok, Thailand
Shanghai China

Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

As a Territory Sales Manager with Epicor your job will be to manage the entire sales cycle of Epicor 9 – one of the most technically advanced and functionality rich ERP solutions on the market today. With large blue chip reference sites and a commitment from Epicor for huge growth in the German market this is a great time to join us. We are already the 6th largest ERP vendor in the world but we do not intend to stop there.

We are looking to attract a sales hunter who is ambitious and hungry but we also recognise such individuals require the need for a support team, so you will be pleased to know our Marketing, Lead Generation and Pre Sales teams are some of the best in the industry.

Successful candidates are likely to already be working for an ERP vendor or reseller with exposure to deals in the range of €200k - €1m. Products such as Microsoft AX, QAD, IFS, Exact, Lawson, Movex and Infor are ideal.

You will be targeted on selling software, services, maintenance and other revenue streams such as SaaS, and our accelerated commission plans allow the right individual the opportunity to enjoy the significant rewards that come with success.

So if you’re looking for an exciting new challenge with lots of opportunity, win new customers and become part of an outstanding global team, it’s time to talk to Epicor.]]>http://jobs.epicor.com/job/Shanghai-Territory-Sales-Manager-Job/2011341/201134120113412013-06-20Epicor Softwarefull-timeUSDstarting0BSShanghai, ChinaJapan - Tokyo

Responsibilities:
- Drive sales of solutions through developing and maintaining close relationships with clients and customers, supporting and assisting with the business sales process
* Work closely with potential clients to fully understand their business and industry requirements
* Identify opportunities, propose best-fit solutions to potential clients
* Carrying out a full pre-sales stage including user requirement study, RFI/RFP response, proof-of-concept preparation, application demonstration, and solution presentation to prospects
* Collaborate with sales and consulting team to build and market solutions through presentations and demonstration, ensuring they are appropriate and suitable to the client’s needs in order to get deals done
* Stay abreast of technological advances
* Support local partners

Requirements:
- Bachelor’s Degree in a related discipline, with a career focus on Enterprise Resource Planning(ERP), business intelligence as well as experience in high-level information management solution architecture, design and implementation
* Over 5 years of related working experience
* Knowledge in ERPs(Epicor - Vantage, iScala, Microsoft Dynamics AX, QAD and etc), Microsoft .NET, MS SQL, Crystal Report are highly desirable
* Strong problem solving, analytical, interpersonal, communication and team-working skills
* Exceptional consulting, presentation and writing skills
* Excellent spoken and written English
* Travel is required]]>http://jobs.epicor.com/job/Tokyo-Pre-Sales-Consultant-Job/2047195/204719520471952013-06-20Epicor Softwarefull-timeUSDstarting0BSTokyo, Japan
Melbourne Australia

Epicor Software Corporation (recently combined with Activant Solutions Inc.) is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries.

With nearly 40 years of combined experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide

To be based in our Melbourne office, our support organisation is strongly customer focused and comprised of highly skilled and well-motivated Support Analysts. Your primary job function is to provide application support via phone & email to customers of our award winning Epicor 9 ERP solution.

Responsibilities will include:
- Respond to client calls in a professional manner, providing solutions and advice where appropriate.
* Ensuring Service Quality levels are maintained.
* Ensuring all issues are handled in a timely manner.
* Reviewing outstanding issues, ensuring clients are kept informed of progress.
* Attending relevant Epicor training courses, in-line with our internal certification scheme.]]>http://jobs.epicor.com/job/Melbourne-Application-Support-Analyst-%28Accounting-Software%29-Job/2077173/207717320771732013-06-20Epicor Softwarefull-timeUSDstarting0BSMelbourne, Australia
Requisition Number: 7713

Location: Monterrey, Mexico

This position is responsible EDI consulting services with Epicor customers for multiple electronic commerce initiatives and associated applications. Consulting services are provided to customers via telephone and through Epicor’s web-based support application as well as onsite.

Responsibilities:
- Working as part of Epicor’s EDI Consulting team, providing consulting services on electronic commerce
* Provide EDI consulting services including overlay writing, testing and deployment while working with customers, 3rd party networks and trading partners
* Provide consulting services to customers on processes and procedures for Electronic Commerce within the customer’s Epicor system

Education and Experience:
- Associates or Bachelors degree preferred – Business, Technical, MIS or IS
* 3+ years experience working with Electronic Data Interchange (EDI) in either a support, coordinator, or analyst role
* Prior experience in technical customer support
* Must have excellent problem solving and technical skills and be able to simultaneously research and resolve multiple technical issues

Other Skills:
- Strong verbal and written communication skills required
* Knowledge of ANSI x12 transaction sets 810,820,850,852,855,856,867
* Experience with 3rd party EDI mapping and translator programs required
* Familiarity with Unix, AIX, and Windows operating systems and applications desired
* Experience in manufacturing and/or distribution industries a plus

Software Knowledge:
- ERP / Distribution / Supply Chain software
* Epicor software experience preferred
* Altova MapForce
* XML Solutions
* Biztalk
* Sterling Gentran
* Inovis Trusted Link]]>http://jobs.epicor.com/job/Monterrey-EDI-Consultant-Job/2166015/216601521660152013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Bracknell

Epicor's next-generation global ERP system represents a game changing opportunity for business – we are the only mid market vendor with a solution classed as visionary by Gartner.

Gone are the technology barriers, integration barriers, and accessibility barriers that stifle productivity. In their place is a newfound level of collaboration, visibility, and results. With Epicor True SOA™, our uniquely configurable global ERP platform, and far-reaching functionality, we are redefining the enterprise application experience

We are currently looking for Senior Software Developer / Engineer who would be responsible for the defining, design and development of effective custom solutions for our ERP Software customers.

Primary responsibilities
- Designing solutions within the Epicor product suite that satisfy customer requirements
- Working with consultants within the Custom Solutions Group to ensure solutions can be implemented both within budget and to project deadlines
- Developing customizations and guiding other team members in development best practices

Desired Skills & Experience

Experience of capturing customer requirements and creating design solutions based on the requirements below. Experience of developing ERP software would be highly desireable.

• 5 years + experience of Microsoft Visual Studio .NET IDE, C#.NET, VB.NET and SQL Server
• Client/Server development philosophies
• Microsoft development environments
• Relational Database environments
• Multi Tier architecture development philosophies
• Source Control Procedures
• Excellent verbal and written communications skills (English)
• Strong customer facing skills

Company Description

Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of combined experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.]]>http://jobs.epicor.com/job/Bracknell-Lead-Developer-Software-Engineer-Job/2172406/217240621724062013-06-20Epicor Softwarefull-timeUSDstarting0BSBracknell, United Kingdom
Requisition Number: 7906

Location(s): Pointe Claire, Québec or Newburgh, New York

About Us: Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.

Epicor Retail is an industry leader in providing innovative software solutions and services for the dynamic retail industry. Epicor Retail markets, implements and supports Merchandising, Planning, Sales Analytics, Warehouse Management, Point-Of-Service, CRM and Multi-Channel Order Management software to the global retail sector. With over 250 customers and 21 offices world-wide, Epicor Retail owns the highest market share in specialty fashion and has a very large presence in the department store, shoe and jewelry vertical markets.

Role Summary/Purpose: As a member of the Professional Services team you will be involved in multiple customer-facing projects and will be responsible for the installation and successful delivery of Epicor Retail’s head office applications (CRM, Enterprise Selling, Planning, and Warehouse Management).

Essential Responsibilities:
- Define and document implementation technical requirements
* Install and upgrade head office solutions
* Configure, document, and test software
* Install and configure Windows Operating systems on head office servers
* Consult with clients on technical best practices.
* Act as primary technical point of contact for clients and other project team members
* Log, troubleshoot, diagnose, and resolve technical issues during project implementations (e.g. application, interfaces, operating systems, networks, hardware)
* Monitor and report project progress
* Train client IT personnel on system monitoring and system management
* Support client in initial production stage and prepare project for transition to Client Care Services
* Manage client expectations and timeline commitments

Qualifications/Requirements:
- Flexibility and adaptability in a fast-paced environment
* Knowledge of Windows®2000/2003/2008 MS SQL 2000/2005/2008
* Experience implementing or supporting Retail Head Office systems
* Knowledge of Server, hardware, and network technology
* Strong troubleshooting methodology/skills
* 3+ years of experience working on large projects
* Ability to travel up to 30% of the time

Assets –
- Project management experience
* Retail operation experience or knowledge
* Programming experience (C#, Visual Basic, .NET, SQL, Oracle)
* MIS degree or equivalent
* MCSE certification

About the benefits…

Epicor offers a wide variety of benefit programs to meet your lifestyle needs. Employees are eligible for comprehensive medical & dental plans including long term, short term and life insurance. Our Group Registered Retirement Savings Plan (RRSP) allows individual employees to benefit from the financial help of Epicor to build a better retirement income. Other benefits directed at helping employees achieve work/life balance include Employee Assistance Programs and Education subsidies.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Montreal-Technical-Consultant-%28Retail-Software%29-Job-QC/2176860/217686021768602013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, Canada
UK / EMEA Based

We are looking to attract an energetic, highly skilled Trainer to deliver classroom programs that will allow tools and technical consultants the opportunity to get the best from our innovative, best in class ERP solutions – your audience will be customers, partners and employees.

Working as a key member of our global ‘Epicor University’ – you will be primarily delivering pre-designed content, however success in this role will also involve you adding content to a growing training curriculum.

This exciting position offers a fantastic opportunity in a high exposure role. Successful candidates are likely to have an in-depth understanding of Epicor ERP – particularly in the tools area – and have the personality and confidence to be able to present and teach within a ‘classroom’ environment

Exposure to Epicor’s ‘E9’ product suite would be a huge advantage, as would programming experience and knowledge.

Ideal Experience Required
- · Microsoft Certified Trainer
* · Experience of delivering training face to face and via webex.
* · Programming and customizing software using .NET and SQL

Ideal Education/Certification:

*
- Bachelors degree

*
- Certified Trainer Preferred]]>http://jobs.epicor.com/job/Bracknell-Senior-Trainer-Job/2292472/229247222924722013-06-20Epicor Softwarefull-timeUSDstarting0BSBracknell, United Kingdom
Requisition Number: 8282

Location(s): Richmond Hill (Toronto), Canada

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

This role is an inside sales position for our cornerstone ERP product, E9. We are seeking a highly ambitious inside sales person who wants to work hard, make lots of money and eventually move to an outside sales position. This market is large and underserved in North America.

This is a quota carrying inside sales position with your quota being leads and a part of closed business. You will work together with 3 to 4 outside sales people where you will find and qualify opportunities for them. The outside sales person is responsible for then working the deal and closing the business. You get paid on the initial lead and then again if the deal closes in a certain timeframe.

This is an outstanding opportunity for someone who wants to someday move into an outside sales position in the highly lucrative market of enterprise sales. You will need to understand your customer’s problem and describe that situation to your outside sales team mate. You will be working with very experienced, very successful sales people. We are looking for someone who is hungry to succeed and thirsty to learn while making great money.

Essential Responsibilities:
- Aggressive, consistent, continuous prospecting. You will need to conduct many cold calls every week.
* Explore and understand the customer’s key problem areas and clearly communicate them to your outside sales person.
* Utilize the tools in Salesforce and Marketo to reach out to your target prospects.
* Learn and understand how the Tropos solution solves your customer’s problems and be able to communicate that back to your customer.
* Primary responsibility for finding and qualifying opportunities to manufacturing clients in the United States and Canada.
* Adhere to daily and weekly calling metrics.
* Deliver weekly call reports
* Communicate weekly call metrics in weekly sales meetings

Qualifications/Requirements:
- University degree
* French language skills are highly appreciated, but not necessary
* Excellent active listening skills
* 3-4 years manufacturing experience would be ideal.
* 3 to 5 years of inside selling experience
* Ability to independently understand and establish manufacturing client's requirement and determine how our product can meet those requirements
* Ability to know what types of manufacturing companies do not fit our product.
* Energetic, results oriented and self motivated with excellent communication skills
* MINIMAL TRAVEL

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Toronto-Inside-Sales-Representative-Process-Manufacturing-Job-ON/2294536/229453622945362013-06-20Epicor Softwarefull-timeUSDstarting0BSToronto, Ontario, Canada
Requisition Number: 8394

Location(s): Pointe Claire, Québec

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: As a member of the Epicor Retail Development team you will develop and maintain one or more of the Epicor Retail products. Possible projects include enhancing functionality to help us keep our competitive edge, leveraging newest Microsoft platform features with Windows 7/8 and SQL 2008/12, or extending our mobile product offerings on other platforms such as iOS. Most new development is done in C# or Silverlight. C++, Java, ASP.NET, Visual Basic and Powerbuilder are still used for some applications.

Essential Responsibilities:
- Develop and enhance new and existing applications
* Write, unit test, and deploy code using established standards and procedures
* Understand and adhere to business requirements and technical specifications for large, complex projects
* Troubleshoot and maintain existing software according to company standards and procedures

Qualifications/Requirements:
- Bachelor in Computer Science, Computer Engineering (or appropriate computer science related certificate)
* Minimum of 3-5 years of experience in software development
* Experience in C# programming for Microsoft .Net
* Write solid code quickly with minimal defects
* Excellent troubleshooting and problem solving abilities
* Strong communication and interpersonal skills

Assets:

Experience in C++, Silverlight, Java, ASP.NET, Visual Basic, and/or Powerbuilder is beneficial.

Experience with database development in SQL Server and/or Oracle also an asset.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Montreal-C%23_NET-Developer-%28Retail-Software%29-Job-QC/2428079/242807924280792013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, Canada
Requisition Number: 8761

Location(s): Pointe Claire, Québec

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: As a member of the Epicor Retail Development team, you will develop and maintain the Epicor Retail Business Intelligence product. Possible projects include enhancing functionality to help us keep our competitive edge, leveraging newest Microsoft platform features with Windows 7/8 and SQL 2008/12, or extending our mobile product offerings on other platforms such as iOS and Android. Most new development is done in C# or Silverlight.

Responsibilities:
- Convert requirements into technical and functional specifications for large, complex projects
* Provide feature estimates
* Develop and enhance new and existing applications
* Write, test, and deploy code using established standards and procedures
* Understand and adhere to specifications
* Troubleshoot and maintain existing software according to company standards and procedures
* Design and deliver formal or informal training
* Mentor and support other developers
* Review deliverables and provide performance feedback
* Recommend process and technical improvements

Qualifications/Requirements:
- Bachelor in Computer Science, Computer Engineering (or appropriate computer science related certificate)
* 5 to 10 years of experience in software development
* Experience developing Business Intelligence Software, cube design and dimensional modeling
* Advanced knowledge of C# programming for Microsoft .Net
* Expertise with development life-cycle methodologies and best practices
* Experience creating and working with specifications
* Excellent troubleshooting and problem solving abilities
* Write solid code quickly with minimal defects
* Strong communication and interpersonal skills
* Demonstrated leadership skills
* Experience with MDX
* SQL Server Analysis Services (SSAS) and/or SQL Server Integration Services (SSIS)

Assets:
- Troubleshooting query/processing performance
* Experience with database development in SQL Server and/or Oracle
* Experience in the retail industry

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Montreal-Senior-Business-Intelligence-Developer-%28Retail-Software%29-Job-QC/2442183/244218324421832013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, Canada
Requisition Number: 8812

Location(s): Monterrey, Mexico

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Creates and maintains eLearning scripts and education content, describing configuration and use of Epicor software products and services. Ensures accurate and complete documentation through collaborative teamwork focus.

Essential Responsibilities:
- Produces new eLearning scripts and education content for customer training courses.
- Creates software demonstration content and records interactive workshops for online training materials.
- Utilizes multimedia technology and authoring tools.
- Works in a cooperative scrum environment to develop new online help content.
- Maintains existing education content affected by software enhancements and software or documentation change requests.
- Participates in instructional development process by testing/editing materials and providing feedback to peers.
- Produces and delivers documentation, online help, and eLearning projects while adhering to department standards.
- Attends project meetings and communicates information to University staff and management..
- Contributes to creation of documentation and eLearning standards.
- Mentors and teaches less experienced Content Specialists.

Qualifications/Requirements:

Instructional design experience
- Bachelor’s degree in Technical Communications, English or equivalent experience
- Two to five years technical writing experience
- One year software industry experience
- Experience creating the theory of a web-based course a plus
- Fundamental knowledge of Windows operation systems and specific documentation tools used in the department, including Captivate and Flare.
- Fundamental knowledge of Microsoft software documentation, online help standards, and instructional design.
- Fundamental understanding of vertical industries supported by Epicor products, which include but are not limited to accounting, distribution, manufacturing, customer relationship management, and e-commerce.
- Fundamental technical writing skills and ability to edit own work and work of others to improve quality, readability, consistency, and effectiveness.
- Knowledge of technologies used to deliver, aggregate, and consume technical and end-user content.
- Ability to develop and deliver instructional materials for internal and external audiences.
- Ability to understand and communicate concepts quickly and accurately.
- Capacity to continuously learn new features of development tools and software.
- Trouble shoot operational problems for less experienced Content Specialists.
- Develop the theory of web-based courses.
- Develop hands-on exercises, scenarios and assessments.
- Follow department documentation standards and procedures.
- Work in a scrum team environment.
- Strong presentation skills or teaching experience.
- Technical Communications and/or Instructional Design Certification is desirable.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Sr_-Technical-Writer-Job/2449856/244985624498562013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 8812

Location(s): Bratislava Slovakia

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Creates and maintains eLearning scripts and education content, describing configuration and use of Epicor software products and services. Ensures accurate and complete documentation through collaborative teamwork focus.

Essential Responsibilities:
- Produces new eLearning scripts and education content for customer training courses.
- Creates software demonstration content and records interactive workshops for online training materials.
- Utilizes multimedia technology and authoring tools.
- Works in a cooperative scrum environment to develop new online help content.
- Maintains existing education content affected by software enhancements and software or documentation change requests.
- Participates in instructional development process by testing/editing materials and providing feedback to peers.
- Produces and delivers documentation, online help, and eLearning projects while adhering to department standards.
- Attends project meetings and communicates information to University staff and management..
- Contributes to creation of documentation and eLearning standards.
- Mentors and teaches less experienced Content Specialists.

Qualifications/Requirements:
- Bachelor’s degree in Technical Communications, English or equivalent experience
- Two to five years technical writing experience
- One year software industry experience
- Experience creating the theory of a web-based course a plus
- Fundamental knowledge of Windows operation systems and specific documentation tools used in the department, including Captivate and Flare.
- Fundamental knowledge of Microsoft software documentation, online help standards, and instructional design.
- Fundamental understanding of vertical industries supported by Epicor products, which include but are not limited to accounting, distribution, manufacturing, customer relationship management, and e-commerce.
- Fundamental technical writing skills and ability to edit own work and work of others to improve quality, readability, consistency, and effectiveness.
- Knowledge of technologies used to deliver, aggregate, and consume technical and end-user content.
- Ability to develop and deliver instructional materials for internal and external audiences.
- Ability to understand and communicate concepts quickly and accurately.
- Capacity to continuously learn new features of development tools and software.
- Trouble shoot operational problems for less experienced Content Specialists.
- Develop the theory of web-based courses.
- Develop hands-on exercises, scenarios and assessments.
- Follow department documentation standards and procedures.
- Work in a scrum team environment.
- Strong presentation skills or teaching experience.
- Technical Communications and/or Instructional Design Certification is desirable.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Bratislava-Sr_-Technical-Writer-Job/2453556/245355624535562013-06-20Epicor Softwarefull-timeUSDstarting0BSBratislava, Slovakia
Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries.

With nearly 40 years of combined experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide

Due to regional growth we are looking for a number of consultants with experience of implementing Epicor ERP solutions. Candidates from outside UAE will be considered

Primary responsibilities

To provide a high level of consulting and implementation services at client sites. Responsible for the optimal set up and training in the products for each client and maximize consulting revenue whilst maintaining a high level of customer satisfaction.

• To deliver project based consulting activities, through the entire project lifecycle, on ad-hoc and medium to long-term engagements.

• To be responsible for problem identification, software specification and/or design, implementation, documentation, testing, client training and solution deployment adhering to Epicor’s Signature Methodology.

• To interact with company and client managers on cost/schedule monitoring.

• To comply with financial responsibilities which include project cost estimating, proposal generation and invoicing

• To participate in sales and proposal presentations if required

• To provide an initial level of support for assigned product

• To be responsible for achieving defined utilization and revenue goals

• To identify additional product/services opportunities in customer organization

After the initial ‘introduction period’ the position provides the individual with the opportunity to work actively in implementation projects from start to finish. You will be expected to work independently at clients, but sometimes within a team environment.

The successful candidate will be:

• A self driven and ambitious individual that can demonstrate the ability to perform tasks with quality and in a timely manner with a minimum of supervision,

• Develop confidence through the interaction with clients and colleagues.

• Earns respect of our clients through demonstration of adaptability, tact, commitment, resourcefulness, and proactive communications.

• Acts with integrity and has a track record of excellent problem solving skills.

Requirements:

• Experience of implementing Epicor ERP Solutions

Location:

Epicor consultants work on site with customers. Ability to travel to customer sites with overnight stays is required. Overseas travel is also sometimes required however it is expected that Home working is also available when the tasks permit.

Epicor is proud to be an Equal Opportunity / Affirmative Action Employer]]>http://jobs.epicor.com/job/Dubai-Epicor-Consultant-Job/2458230/245823024582302013-06-20Epicor Softwarefull-timeUSDstarting0BSDubai, United Arab Emirates
To provide first line technical support to internal and external customers on a 24x7 (Rota requiring some weekend and evening shifts)basis aiming to restore normal service as quickly as possible. Handle incidents and service requests in accordance with corresponding procedures and guidelines.

PRINCIPAL ACCOUNTABILITIES

• To provide first line technical support as part of a 24x7 Service Desk team to the agreed 5 weeks shift pattern.

• Logging all incidents and requests, categorizing and prioritizing them.

• First line triage and diagnosis, progressing calls to the highest standard and liaising with relevant second and third line teams to conclude a resolution.

• Managing the lifecycle of incidents and requests through to closure, ensuring all support requests are progressed in a timely manner and escalating as appropriate.

• Regularly updating users on Status of Services, incidents and requests.

• Conducting satisfaction callbacks/surveys to meet the high expectation of our customer base.

• Excellent communication skills (written and verbal).

• Reliable, honest and willing to go the extra-mile.

• Excellent customer service skills with a can-do attitude.

• Perform system monitoring tasks for our Managed Service customers’.

• Sharing of knowledge via the production of process documentation, training aids and internal workshops to colleagues, as required.

KNOWLEDGE AND EXPERIENCE

• At least 6 months work experience in a professional environment, preferably within a technical role.

• The ability to liaise and communicate confidently and professionally with Customer representatives

at all levels in their organisation.

• Competent of working to a high standard under pressure.

• Ability to use initiative and work with minimal supervision.

• Awareness of the impact of issues with the supported Solutions on Customers’ systems.

• Experience in the use of Microsoft Office products, specifically Word and Excel.]]>http://jobs.epicor.com/job/Bracknell-Service-Desk-Support-Analyst-Job/2463443/246344324634432013-06-20Epicor Softwarefull-timeUSDstarting0BSBracknell, United Kingdom
Requisition Number: 8550

Location(s): Monterrey, MEXICO

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Job Description: As a marketing data representative the candidate will be responsible for entering marketing campaign information in Salesforce.com, and communicating with sales teams globally when necessary.

Essential Responsibilities:
* Should be able to work as part of the marketing data management team
* Be self-motivated to complete as much as possible with a focus on accuracy
* Should be interest in CRM or business processes related to marketing are especially desired.

Qualifications/Requirements:
- BS degree in Marketing, International Trade related field
* MS Office specially using Excel
* Good comfort level with business technology.
* Good English comprehension verbal and written skills

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Marketing-Assistant-Job/2467966/246796624679662013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 8549

Location(s): Monterrey, MEXICO

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Job Description: As a marketing data representative the candidate will be responsible for entering marketing campaign information in Salesforce.com, and communicating with sales teams globally when necessary.

Essential Responsibilities:
* Should be able to work as part of the marketing data management team
* Be self-motivated to complete as much as possible with a focus on accuracy
* Should be interest in CRM or business processes related to marketing are especially desired.

Qualifications/Requirements:
- BS degree in Marketing, International Trade related field
- MS Office specially using Excel

- Good comfort level with business technology.
* Good English comprehension verbal and written skills

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Marketing-Assistant-Job/2467967/246796724679672013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 8936

Location(s): D.F., Mexico

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Pre-Sales Consultant at Epicor, you will use your experience to provide assistance to the sales force (direct and channel) offering an in-depth knowledge of the technical requirements and business use of our products in order to close sales opportunities.

Essential Responsibilities:
- Act as a technical resource and liaison between the sales force and customer.
- Act as a liaison with the Product Managers to:
- Discuss potential product development
- Provide input to new product development
- Receive output from product development
- Provide needed business expertise in such processes as manufacturing, accounting and work flow analysis.
- Conduct customer or prospect webinars.
- Preparing for and conducting demos along with Sales team.
- 50% travel, domestic

Qualifications/Requirements:
- Minimum of 3 years of experience of presales within the ERP industry
- Background of success in supporting both direct and channel sales
- Experience in the manufacturing, distribution, or finance industry
- Documented experience of giving customer presentations / demonstrations
- Documented experience of delivering training programs, material and courses

Successful candidates may have worked for companies such as: Oracle, SAP, Microsoft, Lawson, Infor, HighJump, Manhatten, Exact, Sage, or other ERP companies.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Mexico-City-Systems-Engineer-Job/2483924/248392424839242013-06-20Epicor Softwarefull-timeUSDstarting0BSMexico City, Mexico
Beijing China

Epicor Software Corporation (recently combined with Activant Solutions Inc.) is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries.

With nearly 40 years of combined experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide

Primary responsibilities

To provide a high level of consulting and implementation services at client sites. Responsible for the optimal set up and training in the products for each client and maximize consulting revenue whilst maintaining a high level of customer satisfaction.

• To deliver project based consulting activities, through the entire project lifecycle, on ad-hoc and medium to long-term engagements.

• To be responsible for problem identification, software specification and/or design, implementation, documentation, testing, client training and solution deployment adhering to Epicor’s Signature Methodology.

• To interact with company and client managers on cost/schedule monitoring.

• To comply with financial responsibilities which include project cost estimating, proposal generation and invoicing

• To participate in sales and proposal presentations if required

• To provide an initial level of support for assigned product

• To be responsible for achieving defined utilization and revenue goals

• To identify additional product/services opportunities in customer organization

After the initial ‘introduction period’ the position provides the individual with the opportunity to work actively in implementation projects from start to finish. You will be expected to work independently at clients, but sometimes within a team environment.

The successful candidate will be:

• A self driven and ambitious individual that can demonstrate the ability to perform tasks with quality and in a timely manner with a minimum of supervision,
• Develop confidence through the interaction with clients and colleagues.
• Earns respect of our clients through demonstration of adaptability, tact, commitment, resourcefulness, and proactive communications.
• Acts with integrity and has a track record of excellent problem solving skills.

Requirements:

• At least 1.5 years of ERP Implementation experience or experience of ERP from a client perspective (IT Manager, Analyst, Super-User etc)
• Strong knowledge in manufacturing, financials or distribution business processes and practices
• At least 5 years Professional work Experience
• Degree level education

Location:

Epicor consultants work on site with customers across China. Ability to travel to customer sites with overnight stays is mandatory. Overseas travel is also sometimes required however it is expected that this role is Chinese based. Home working is also available when the tasks permit.

Please visit www.epicor.com

Epicor is proud to be an Equal Opportunity / Affirmative Action Employer]]>http://jobs.epicor.com/job/Shanghai-ERP-Consultant-Job/2483925/248392524839252013-06-20Epicor Softwarefull-timeUSDstarting0BSShanghai, China
Epicor Software Corporation (recently combined with Activant Solutions Inc.) is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries.

With nearly 40 years of combined experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide

About the position:

Position Location: Singapore

As a member of the Professional Services team you will deliver multiple complex projects (multiple phases, applications, geographies, languages, etc.), on time, on budget and to the agreed scope.

Responsibilities:
- Plan, organize, lead and monitor the activities of the project team (direct and indirect resources)
* Maintain overall control of the client relationship, project schedule, budget and scope
* Ensure that project plans and work products are based on approved and agreed-upon requirements
* Ensure that sufficient resources and funding are available for executing all project activities
* Liaise and act as central focal point for Internal Stake-Holders (Support, Development, Executive Management, Finance and PMO)
* Prepare the management deliverables (Project Plan, Project Change Requests and Project Lists); and use these deliverables to conduct the Project
* Notify the Client Project Director and the Client Project Manager of non-resolvable issues and submit recommendations to resolve them
* Maintain regular contact with the Client Project Manager, providing the status of project progress
* Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues
* Ensure that commitments and changes to commitments resulting from the requirements are negotiated with affected groups
* For approved Project Change Requests, update the appropriate documents and project work plan to reflect changes in requirements and commitments
* Take ownership of A/R issues on projects
* Champion and adhere to corporate solution implementation methodology
* Ability to identify Risk and manage/mitigate
* Mentor Project Managers as required
* Ensure project related documentation is updated and delivered on-time
* Assist with development of Project Management disciplines as required
* Integrate and work close with the Epicor Project Management Office

Ideal Requirements:
- Bachelor level degree
* 5 – 10 years of relevant experience
* Experience working with multi-national and multi-lingual teams
* Proven success in ERP software project implementation and deployment across multi-business verticals
* Strong troubleshooting skills
* High level of proficiency in MS Office, MS Project
* Experience in managing stakeholders
* Demonstrated ability to manage project risk
* Fluency in oral and written English
* Excellent communication, interpersonal and presentation skills
* Solid organizational and time management skills
* Commercial Awareness and proven Negotiation Skills
* No restrictions on ability to obtain visas for travel outside of country of residence
* PMP / Prince Certification]]>http://jobs.epicor.com/job/Singapore-Project-Manager-Job/2487072/248707224870722013-06-20Epicor Softwarefull-timeUSDstarting0BSSingapore, Singapore
Epicor Software Corporation (recently combined with Activant Solutions Inc.) is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries.

With nearly 40 years of combined experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide

About the position:

Position Location: Selangor, Malaysia

As a member of the Professional Services team you will deliver multiple complex projects (multiple phases, applications, geographies, languages, etc.), on time, on budget and to the agreed scope.

Responsibilities:
- Plan, organize, lead and monitor the activities of the project team (direct and indirect resources)
* Maintain overall control of the client relationship, project schedule, budget and scope
* Ensure that project plans and work products are based on approved and agreed-upon requirements
* Ensure that sufficient resources and funding are available for executing all project activities
* Liaise and act as central focal point for Internal Stake-Holders (Support, Development, Executive Management, Finance and PMO)
* Prepare the management deliverables (Project Plan, Project Change Requests and Project Lists); and use these deliverables to conduct the Project
* Notify the Client Project Director and the Client Project Manager of non-resolvable issues and submit recommendations to resolve them
* Maintain regular contact with the Client Project Manager, providing the status of project progress
* Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues
* Ensure that commitments and changes to commitments resulting from the requirements are negotiated with affected groups
* For approved Project Change Requests, update the appropriate documents and project work plan to reflect changes in requirements and commitments
* Take ownership of A/R issues on projects
* Champion and adhere to corporate solution implementation methodology
* Ability to identify Risk and manage/mitigate
* Mentor Project Managers as required
* Ensure project related documentation is updated and delivered on-time
* Assist with development of Project Management disciplines as required
* Integrate and work close with the Epicor Project Management Office

Ideal Requirements:
- Bachelor level degree
* 5 – 10 years of relevant experience
* Experience working with multi-national and multi-lingual teams
* Proven success in ERP software project implementation and deployment across multi-business verticals
* Strong troubleshooting skills
* High level of proficiency in MS Office, MS Project
* Experience in managing stakeholders
* Demonstrated ability to manage project risk
* Fluency in oral and written English
* Excellent communication, interpersonal and presentation skills
* Solid organizational and time management skills
* Commercial Awareness and proven Negotiation Skills
* No restrictions on ability to obtain visas for travel outside of country of residence
* PMP / Prince Certification]]>http://jobs.epicor.com/job/Kuala-Lumpur-Project-Manager-Job/2487073/248707324870732013-06-20Epicor Softwarefull-timeUSDstarting0BSKuala Lumpur, Malaysia
Jakarta, Indonesia

Epicor Software Corporation (recently combined with Activant Solutions Inc.) is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries.

With nearly 40 years of combined experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide

Primary responsibilities

To provide a high level of consulting and implementation services at client sites. Responsible for the optimal set up and training in the products for each client and maximize consulting revenue whilst maintaining a high level of customer satisfaction.

• To deliver project based consulting activities, through the entire project lifecycle, on ad-hoc and medium to long-term engagements.

• To be responsible for problem identification, software specification and/or design, implementation, documentation, testing, client training and solution deployment adhering to Epicor’s Signature Methodology.

• To interact with company and client managers on cost/schedule monitoring.

• To comply with financial responsibilities which include project cost estimating, proposal generation and invoicing

• To participate in sales and proposal presentations if required

• To provide an initial level of support for assigned product

• To be responsible for achieving defined utilization and revenue goals

• To identify additional product/services opportunities in customer organization

After the initial ‘introduction period’ the position provides the individual with the opportunity to work actively in implementation projects from start to finish. You will be expected to work independently at clients, but sometimes within a team environment.

The successful candidate will be:

• A self driven and ambitious individual that can demonstrate the ability to perform tasks with quality and in a timely manner with a minimum of supervision,
• Develop confidence through the interaction with clients and colleagues.
• Earns respect of our clients through demonstration of adaptability, tact, commitment, resourcefulness, and proactive communications.
• Acts with integrity and has a track record of excellent problem solving skills.

Requirements:

• At least 1.5 years of ERP Implementation experience or experience of ERP from a client perspective (IT Manager, Analyst, Super-User etc)
• Strong knowledge in manufacturing, financials or distribution business processes and practices
• At least 5 years Professional work Experience
• Degree level education

Location:

Epicor consultants work on site with customers across China. Ability to travel to customer sites with overnight stays is mandatory. Overseas travel is also sometimes required however it is expected that this role is Chinese based. Home working is also available when the tasks permit.

Please visit www.epicor.com

Epicor is proud to be an Equal Opportunity / Affirmative Action Employer]]>http://jobs.epicor.com/job/Jakarta-ERP-Consultant-Job/2487074/248707424870742013-06-20Epicor Softwarefull-timeUSDstarting0BSJakarta, Indonesia
Bangkok, Thailand

Epicor Software Corporation (recently combined with Activant Solutions Inc.) is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries.

With nearly 40 years of combined experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide

Primary responsibilities

To provide a high level of consulting and implementation services at client sites. Responsible for the optimal set up and training in the products for each client and maximize consulting revenue whilst maintaining a high level of customer satisfaction.

• To deliver project based consulting activities, through the entire project lifecycle, on ad-hoc and medium to long-term engagements.

• To be responsible for problem identification, software specification and/or design, implementation, documentation, testing, client training and solution deployment adhering to Epicor’s Signature Methodology.

• To interact with company and client managers on cost/schedule monitoring.

• To comply with financial responsibilities which include project cost estimating, proposal generation and invoicing

• To participate in sales and proposal presentations if required

• To provide an initial level of support for assigned product

• To be responsible for achieving defined utilization and revenue goals

• To identify additional product/services opportunities in customer organization

After the initial ‘introduction period’ the position provides the individual with the opportunity to work actively in implementation projects from start to finish. You will be expected to work independently at clients, but sometimes within a team environment.

The successful candidate will be:

• A self driven and ambitious individual that can demonstrate the ability to perform tasks with quality and in a timely manner with a minimum of supervision,
• Develop confidence through the interaction with clients and colleagues.
• Earns respect of our clients through demonstration of adaptability, tact, commitment, resourcefulness, and proactive communications.
• Acts with integrity and has a track record of excellent problem solving skills.

Requirements:

• At least 1.5 years of ERP Implementation experience or experience of ERP from a client perspective (IT Manager, Analyst, Super-User etc)
• Strong knowledge in manufacturing, financials or distribution business processes and practices
• At least 5 years Professional work Experience
• Degree level education

Location:

Epicor consultants work on site with customers across China. Ability to travel to customer sites with overnight stays is mandatory. Overseas travel is also sometimes required however it is expected that this role is Chinese based. Home working is also available when the tasks permit.

Please visit www.epicor.com

Epicor is proud to be an Equal Opportunity / Affirmative Action Employer]]>http://jobs.epicor.com/job/Bangkok-ERP-Consultant-Job/2487075/248707524870752013-06-20Epicor Softwarefull-timeUSDstarting0BSBankok, Thailand
Requisition Number: 8704

Location(s): Vernon, BC

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: The successful candidate must be able to communicate, understand, translate and deliver reports and business intelligence tools to our customers using Transact-SQL and either Crystal Reports or SQL Server Reporting Services. You must have experience interfacing with customers for the purpose of understanding and documenting requirements. You should be comfortable with suggesting solutions, troubleshooting problems and supporting business intelligence and reporting needs.

Responsibilities:
- Creating and maintaining reports using Transact-SQL, SQL Server Reporting Services and Crystal Reports.
* Working with our customers and internal teams to gather specifications.

Qualifications/Requirements:
- Advanced Microsoft SQL Server and Transact-SQL
* Expert analytical and troubleshooting skills
* Either Advanced Crystal Reports or Advanced SQL Server Reporting Services (SSRS)

Assets:
- SQL Server Analysis Services (SSAS)
* SQL Server Integration Services (SSIS)
* Experience with commercial label printers (Sato, DataMax, Zebra) and commercial receipt printers (Epson, Ithaca

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Vernon-Reporting-and-Business-Intelligence-Specialist-Job-BC/2487076/248707624870762013-06-20Epicor Softwarefull-timeUSDstarting0BSVernon, BC, Canada
Requisition Number: 8950

Location(s): Monterrey, Mexico

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summanry/Purpose:

The role of a member of the Epicor Managed Services (MS) team is to resolve issues reported by the Epicor Managed Service customers.The day to day tasks may include answering emails, telephone calls, following up outstanding customer questions and enquiries, training end users, keeping contact with the customers, and maintaining the managed services equipment (hardware and software). Activities may also include answering simple queries, providing training, updating the documentation registering the processes and the parameters, testing solutions, scripts and fixes, as well as writing reports (within parameters provided by the customer management), and coordinating issues with other departments.

Essential Responsibilities:
- Perform as part of a ‘customer’s department’, while being an Epicor employee
* Ensure that the recommendations / solutions are in accordance to the customer’s policies and system design
* Work under the MS established SOP, policies and procedures.
* Receive and analyze inquiries from customers and users
* Provide training to users on questions related to implemented systems and processes
* Update the documentation registering the processes and the parameters
* Software Installation of Epicor Software / Patches / Upgrades following product install guides
* Test solutions, scripts and fixes, write reports or snap searches (within parameters provided by the customer management), and co-ordinating issues with other departments
* Investigate and analyze reported users problems
* Adjust customers templates where needed
* Consult with experts beyond MS on issues that can not be solved with it
* Produce necessary documentation of MS and users
* Apply the official reporting forms to submit error reports such as, system bugs, data corruption etc.
* Coordinate with the customers on solutions to be completed at the customers site
* Test and script software fixes provided by the Development team and prepare execution instructions for the relevant users and customers
* Issues relating to other software should be recorded and then passed onto other departments
* Provide training to end users when required
* Managed service consultants will occasionally write reports within guidelines
* Maintain an audit trail of the actions/steps/testing taken for a specific issue under the ticket number of the action request system
- Ensure that the issues are resolved within the customer defined SLA’s

Qualifications/Requirements:
- Good knowledge of computer technology
- Good verbal communication skills
- Knowledge of SQL Server, VBA, Crystal Reports or programming skills or database knowledge is an advantage
- Microsoft Windows 2008, Active Directory and SharePoint management knowledge is an advantage
- Fluent spoken and written English language is a must.
- Experience of working with computer software is an advantage
- Accounting knowledge and experience is an advantage
- Experience working with Epicor products is an advantage.
- Flexibility
- Teamwork
- Service Oriented
- Timing
- Reliability

Desired Characteristics:
- Knowledge of financial software or ERP software is an advantage
* Previous consulting and/or support experience is an advantage
- Experience in a multinational environment is an advantage

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Support-Consultant-Job/2489452/248945224894522013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
As an Application Support Analyst your duties will include:
- Providing Application Support via phone and email to customers.
* Responding to client calls in a professional manner, providing solutions and advice where appropriate.
* Ensuring Service Quality levels are maintained.
* Ensuring all issues are handled in a timely manner.
* Reviewing outstanding issues, ensuring clients are kept informed of progress.
* Attending relevant Epicor training courses, in-line with our internal certification scheme.

Experience/Skills Required:
- Previous experience in product support, application programming, system administration or related field.
* Experience of ERP software support or implementation.
* Experience of U2 database programming practices and concepts.
* Knowledge of Enterprise and/or CRM Application, UniBasic, Uniquery, UniData, SB+, SB Client.
* Knowledge of software troubleshooting techniques and customer service principles.
* Excellent communication skills – both written and verbal.
* Customer focus
* Ability to effectively analyse user problems and troubleshoot possible causes
* Team player
* Excellent organisational skills
* Educated to degree level or equivalent experience in Accountancy, Engineering/Manufacturing, or related field preferred.

Job Segments: Help Desk, Information Technology, Technical Support, Engineer, Technology, Engineering]]>http://jobs.epicor.com/job/Bracknell-Application-Support-Analyst-Job/2475347/247534724753472013-06-20Epicor Softwarefull-timeUSDstarting0BSBracknell, United Kingdom
Requisition Number: 8848

Location(s): Monterrey, MEXICO

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: If you're a software engineer looking to make difference, we're the place. At Epicor our distribution specific ERP products solve important industry needs within the SMB segment for distributors. We're looking for talented Java engineers to continue to drive our products forward.

Contributing member of software development team that develops and enhances functionality for the WDN Companions solutions. Designs, implements and tests software within a provided design framework including all necessary software coding, and product and process documentation. Responsible for ensuring all deliverables are high quality. Will work within an agile development process (Scrum).

Qualifications/Requirements:

• Strong Java or .NET programming skills

• Strong OO / Design patterns understanding

• BS or equivalent experience in software development

• Basic database knowledge

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Software-Engineer-Job/2475349/247534924753492013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 8421

Location(s): Pointe Claire, Québec

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a member of the Epicor Retail Development team you will develop and maintain one or more of the Epicor Retail products. Possible projects include enhancing functionality to help us keep our competitive edge, leveraging newest Microsoft platform features with Windows 7/8 and SQL 2008/12, or extending our mobile product offerings on other platforms such as iOS. Most new development is done in C# or Silverlight. C++, Java, ASP.NET, Visual Basic and Powerbuilder are still used for some applications.

Essential Responsibilities:
- Convert requirements into technical and functional specifications for large, complex projects
* Provide feature estimates
* Develop and enhance new and existing applications
* Write, test, and deploy code using established standards and procedures
* Understand and adhere to specifications
* Troubleshoot and maintain existing software according to company standards and procedures
* Design and deliver formal or informal training
* Mentor and support other developers
* Review deliverables and provide performance feedback
* Recommend process and technical improvements

Qualifications/Requirements:
- Bachelor in Computer Science, Computer Engineering (or appropriate computer science related certificate)
* 5 to 10 years of experience in software development
* Advanced knowledge of C# programming for Microsoft .Net
* Expertise with development life-cycle methodologies and best practices
* Experience creating and working with specifications
* Excellent troubleshooting and problem solving abilities
* Write solid code quickly with minimal defects
* Strong communication and interpersonal skills
* Demonstrated leadership skills

Desired Characteristics:

Experience in C++, Silverlight, Java, ASP.NET, Visual Basic, and/or Powerbuilder is beneficial. Experience with database development in SQL Server and/or Oracle also an asset.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Montreal-Senior-C%23-_NET-Developer-%28Retail-Software%29-Job-QC/2491626/249162624916262013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, Canada
Epicor Software

Shanghai China

Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Primary responsibilities

To provide a high level of consulting and implementation services at client sites. Responsible for the optimal set up and training in the products for each client and maximize consulting revenue whilst maintaining a high level of customer satisfaction.

• To deliver project based consulting activities, through the entire project lifecycle, on ad-hoc and medium to long-term engagements.

• To be responsible for problem identification, software specification and/or design, implementation, documentation, testing, client training and solution deployment adhering to Epicor’s Signature Methodology.

• To interact with company and client managers on cost/schedule monitoring.

• To comply with financial responsibilities which include project cost estimating, proposal generation and invoicing

• To participate in sales and proposal presentations if required

• To provide an initial level of support for assigned product

• To be responsible for achieving defined utilization and revenue goals

• To identify additional product/services opportunities in customer organization

After the initial ‘introduction period’ the position provides the individual with the opportunity to work actively in implementation projects from start to finish. You will be expected to work independently at clients, but sometimes within a team environment.

The successful candidate will be:

• A self driven and ambitious individual that can demonstrate the ability to perform tasks with quality and in a timely manner with a minimum of supervision,

• Develop confidence through the interaction with clients and colleagues.

• Earns respect of our clients through demonstration of adaptability, tact, commitment, resourcefulness, and proactive communications.

• Acts with integrity and has a track record of excellent problem solving skills.

Requirements:

• At least 5 - 10 years of ERP Implementation experience, ideally with 3 years+ of Senior Consultant or PM experience

•Experience of using / implementing ‘Epicor 9’ is a huge advantage as are other mid market ERP solutions such as AX/Dynamics, Infor, Sage, IFS, SAP Business One, Kingdee etc

• Strong knowledge in manufacturing, engineering or distribution business processes and practices

• Good English language skills

• Degree level education

Location:

Epicor consultants work on site with customers across China. Ability to travel to customer sites with overnight stays is mandatory. Overseas travel is also sometimes required however it is expected that this role is Shanghai based. Home working is also available when the tasks permit.]]>http://jobs.epicor.com/job/Shanghai-Senior-ERP-Consultant-Job/2506699/250669925066992013-06-20Epicor Softwarefull-timeUSDstarting0BSShanghai, China
Requisition Number: 8867

Location(s): Vancouver, British Columbia

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Business Consultant is to provide all analysis, training, application configuration and support necessary to clients to implement our ERP solution, AVP. This process is from Site Assessment through Business Process Mapping and start-up on-site support.

Responsibilities:
- Analysis of customer requirements
* Perform Site Assessment, if necessary
* Application Configuration
* Master Data Import & Load
* Business Process Mapping
* Training
* System Cut-over planning and execution; and
* On-Site Support

Qualifications/Requirements:
- Minimum of 5 years relevant work experience
* Bachelor level degree (Commerce/Business major)
* Excellent communication and interpersonal skills
* Ability to travel 50 – 75% of the time and no restrictions on obtaining on obtaining visas for travel outside of Canada
* Manufacturing and/or ERP background
* Strong knowledge of Databases and Excel
* Experience in ERP software implementations
* Project Management skills

Assets:
- Analytical mind set
* Experience in folding carton or label industry

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Vernon-Consultant-ERP-Implementation-Job-BC/2506700/250670025067002013-06-20Epicor Softwarefull-timeUSDstarting0BSVancouver, BC, Canada
Requisition Number: 8992

Location(s): Monterrey, MEXICO

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: As a member of the Epicor Retail Development team you will develop and maintain one or more of the Epicor Retail products. Possible projects include enhancing functionality to help us keep our competitive edge, leveraging newest Microsoft platform features with Windows 7/8 and SQL 2008/12, or extending our mobile product offerings on other platforms such as iOS. Most new development is done in C# or Silverlight. C++, Java, ASP.NET, Visual Basic and Powerbuilder are still used for some applications

Essential Responsibilities:

•Convert requirements into technical and functional specifications for large, complex projects

•Provide feature estimates

•Develop and enhance new and existing applications

•Write, test, and deploy code using established standards and procedures

•Understand and adhere to specifications

•Troubleshoot and maintain existing software according to company standards and procedures

•Design and deliver formal or informal training

•Mentor and support other developers

•Review deliverables and provide performance feedback

•Recommend process and technical improvements

Qualifications/Requirements:

•Bachelor in Computer Science, Computer Engineering (or appropriate computer science related certificate)

•3 to 6 years of experience in software development

•Advanced knowledge of C# programming for Microsoft .Net

•Expertise with development life-cycle methodologies and best practices

•Experience creating and working with specifications

•Excellent troubleshooting and problem solving abilities

•Write solid code quickly with minimal defects

•Strong communication and interpersonal skills

•Demonstrated leadership skills

Desired Characteristics: Experience in C++, Silverlight, Java, ASP.NET, Visual Basic, and/or Powerbuilder is beneficial. Experience with database development in SQL Server and/or Oracle also an asset.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Software-Engineer-Job/2517854/251785425178542013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 8991

Location(s): Monterrey, MEXICO

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: As a member of the Epicor Retail Development team you will develop and maintain one or more of the Epicor Retail products. Possible projects include enhancing functionality to help us keep our competitive edge, leveraging newest Microsoft platform features with Windows 7/8 and SQL 2008/12, or extending our mobile product offerings on other platforms such as iOS. Most new development is done in C# or Silverlight. C++, Java, ASP.NET, Visual Basic and Powerbuilder are still used for some applications

Essential Responsibilities:

•Convert requirements into technical and functional specifications for large, complex projects

•Provide feature estimates

•Develop and enhance new and existing applications

•Write, test, and deploy code using established standards and procedures

•Understand and adhere to specifications

•Troubleshoot and maintain existing software according to company standards and procedures

•Design and deliver formal or informal training

•Mentor and support other developers

•Review deliverables and provide performance feedback

•Recommend process and technical improvements

Qualifications/Requirements:

•Bachelor in Computer Science, Computer Engineering (or appropriate computer science related certificate)

•3 to 6 years of experience in software development

•Advanced knowledge of C# programming for Microsoft .Net

•Expertise with development life-cycle methodologies and best practices

•Experience creating and working with specifications

•Excellent troubleshooting and problem solving abilities

•Write solid code quickly with minimal defects

•Strong communication and interpersonal skills

•Demonstrated leadership skills

Desired Characteristics: Experience in C++, Silverlight, Java, ASP.NET, Visual Basic, and/or Powerbuilder is beneficial. Experience with database development in SQL Server and/or Oracle also an asset.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Software-Engineer-Job/2517855/251785525178552013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Requisition Number: 8988

Location(s): Pointe Claire, Québec

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a member of the Epicor Retail Development team you will develop and maintain one or more of the Epicor Retail products. Possible projects include enhancing functionality to help us keep our competitive edge, leveraging newest Microsoft platform features with Windows 7/8 and SQL 2008/12, or extending our mobile product offerings on other platforms such as iOS. Most new development is done in C# or Silverlight. C++, Java, ASP.NET, Visual Basic and Powerbuilder are still used for some applications.

Essential Responsibilities:
- Convert requirements into technical and functional specifications for large, complex projects
* Provide feature estimates
* Develop and enhance new and existing applications
* Write, test, and deploy code using established standards and procedures
* Understand and adhere to specifications
* Troubleshoot and maintain existing software according to company standards and procedures
* Design and deliver formal or informal training
* Mentor and support other developers
* Review deliverables and provide performance feedback
* Recommend process and technical improvements

Qualifications/Requirements:
- Bachelor in Computer Science, Computer Engineering (or appropriate computer science related certificate)
* 5 to 10 years of experience in software development
* Advanced knowledge of C# programming for Microsoft .Net
* Expertise with development life-cycle methodologies and best practices
* Experience creating and working with specifications
* Excellent troubleshooting and problem solving abilities
* Write solid code quickly with minimal defects
* Strong communication and interpersonal skills
* Demonstrated leadership skills

Desired Characteristics:

Experience in C++, Silverlight, Java, ASP.NET, Visual Basic, and/or Powerbuilder is beneficial. Experience with database development in SQL Server and/or Oracle also an asset.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Newburgh-Technical-Writer-Job-NY-12550/2525303/252530325253032013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, CanadaERP Software

UAE - Dubai / Middle East

As a Territory Sales Manager with Epicor your job will be to manage the entire sales cycle of Epicor ERP products including Epicor ERP,one of the most technically advanced and functionality rich ERP solutions on the market today and placed firmly as ‘visionary’ by Gartner in the magic quadrant.

We are looking to attract a sales hunter who is ambitious and hungry but we also recognise such individuals require the need for a support team, so you will be pleased to know our Marketing, Lead Generation and Pre Sales teams are some of the best in the industry.

Successful candidates will already be working or have worked for an ERP vendor, reseller or Enterprise Software company within sales, account management or lead generation. Exposure to products such as IFS, Microsoft Dynamics, Netsuite, SAP, Oracle, Lawson, and Infor are ideal.

You will be targeted on selling software, services, maintenance and other revenue streams such as SaaS and our accelerated commission plans allow the right individual the opportunity to enjoy the significant rewards that come with success.

Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.]]>http://jobs.epicor.com/job/Dubai-Territory-Sales-Manager-ERP-Software-Job/2528057/252805725280572013-06-20Epicor Softwarefull-timeUSDstarting0BSDubai, United Arab Emirates
Sydney Australia

Job Summary

To Manage and support the IT infrastructure, systems, users and offices in the ANZ region. The role will include Planning, Budgeting and project managing the IT elements of any office moves, upgrades and other IT changes. They will communicate and enforce the agreed IT policies and procedures and work with the Global IS team to assist with the smooth running of the networks and systems in the region as well as providing support to the end users.

Responsibilities

• To work with Dept Heads to develop an IT Budget for the ANZ region for all Departments and for the general infrastructure of the offices in ANZ

• To work with the Global IT Team and act as a conduit for IT information communication between the various IT regions and sections.

• To work with Suppliers and organise the purchase of IT equipment for Epicor’s staff as per the agreed Epicor standards.

• To investigate enhancements in Technology and make recommendations for improving Epicor’s business networks and systems.

• To Manage the scheduled purchasing, rollout and maintenance of Personal Computers and other IT equipment in the ANZ region

• To regularly communicate with local Managers in order to prioritise IT requirements and to keep Dept Managers informed of changes and updates in IT.

• To monitor and manage the LANs, WANS and Internet connections of the ANZ offices, making every effort to keep them efficient and running economically.

• To ensure that IT requests and issues are logged in the ITSM helpdesk system and are actioned in accordance with IS procedures in a timely manner.

• To manage IT staff that report to the IT Manager, carry out reviews, guide and coach them and plan their future development.

• To maintain and develop the security of the Epicor networks and systems in the ANZ region.

• To configure, maintain, document and provide primary support to the Internet and VPN services located in the ANZ offices.

• To attend regular weekly team meetings and provide monthly reports on projects and issues to the IT Director.

Ideal Knowledge, Skills and Abilities

• Knowledge and experience of using and mainting VMWare and Vsphere

• Knowledge of networking configuration practices utilizing TCP/IP.

• Knowledge of CISCO IOS including routers and switches

• Knowledge of computer hardware/software support and troubleshooting techniques.

• Knowledge of Microsoft server, and Internet browser software applications.

• Knowledge of configuring Microsoft Windows 2008 / 2003 Server and Active Directory

• Knowledge of Microsoft’s configuring and maintaining DNS and WiNS services

• Knowledge of customer service practices.

• Set up and configure desktop and laptop computers.

• The ability to communicate with managers, vendors, staff and contractors at all levels

• Experience of developing and working to IT Budgets

• Experience of Project Managing IT projects

• Knowledge of maintaining software images for personal computer using MDT and Ghost.

• Schedule, organize, and complete work in accordance with deadlines.

• Identify needs and recommend changes to improve customer service levels.

• Work effectively in a team environment

• Communicate effectively with end-users in a clear and concise manner, either verbally or in writing.

Special Requirements

After hours work may be required. Some projects, office moves, server and networking tasks requires hours to be worked after normal business hours.

About Epicor

Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

www.epicor.com

]]>http://jobs.epicor.com/job/Sydney-IT-Manager-%28ANZ%29-Job/2532528/253252825325282013-06-20Epicor Softwarefull-timeUSDstarting0BSSydney, Australia
Responsible for managing and directing the coordination and processing of Recurring Billing, Customer Record Maintenance and Process documentation. Generate correct invoices for multiple product lines. Send correct invoice to the customer. Fix any data/pricing/site issues found. Maintain and update service agreements for Epicor’s customers in EMEA. Help both internal and external customers with resolution of questions associated with the pricing and invoicing for support and maintenance contracts.

Responsibilities
- Recurring (Maintenance) Billing
- Configuration changes (add-ons, upgrades deletes)
- Contract Termination/Cancellation
- Issues/Resolution – Recurring (Maintenance) Billing
- Annual Price Increase coordination with Marketing and contract validation for price increases
- Generate queries to determine which customers need to be invoiced
- Compare query to batch to make sure all customers are accounted for.
- Review batch invoices for any data/pricing issues.
- Alert Customer Service to any registration issues found.
- Review contracts for any special terms that were agreed to.
- Manually alter invoices to reflect the terms agreed to in the customer’s contract.
- Mail invoices, along with service agreement and letter, to the customer.
- Handle specific customer issues in a timely manner.
- Answer phone/email from both internal and external customers and act upon any requests.
- Update customer’s service agreement when payment is received.
- Enter relevant information into CRM Software System, documenting anything done on a customer’s account.

The responsibilities described above have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

QUALIFICATIONS:

Experience
- Experience of the software industry would be beneficial.
* Experience of working in a busy process driven environment
* Experience of Sarbannes Oxley would be beneficial

Skills
- Fluent in English, both written and spoken
* Good organization skills; Ability to juggle with multiple priorities and operate in a fast-evolving environment
* Strong Experience with MS applications (Windows OS, Outlook, Excel & Word mainly)
* General understanding of finance and contract invoicing
* ERP experience is a plus
* Quick learner
* Excellent Communicator
* A self motivated driven individual]]>http://jobs.epicor.com/job/Bratislava-Fin-Serv-Rep-Job/2504218/250421825042182013-06-20Epicor Softwarefull-timeUSDstarting0BSBratislava, Slovakia
Requisition Number: 9040

Location(s): Monterrey, MEXICO

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: Interprets source documents in a variety of formats. Applies proper guidelines to enter source data. Utilizes company policies and procedures in order to analyze, research and enter data to create a reliable cost efficient end product. Converts various types of data from multiple formats into a format acceptable to the particular database.

Essential Responsibilities:

1. Utilizes various software programs to manipulate, parse, normalize and clean data.
2. Interprets data relevance according to business rules and processes to meet user expectation requirements.
3. Conducts electronic data comparisons between old and new files.
4. Enters data, conducts data verification and quality analyses, and performs data corrections, as required.
5. Evaluates electronic media for data content; and performs quality assurance checks on final products.
6. Conducts research for exception reporting.
7. Learn and apply company policies, processes and procedures for assigned areas of responsibility.
8. Demonstrate ability to complete/handle a variety of job-related tasks that may vary in complexity.

Qualifications/Requirements:

1. Understanding of computers, mainframe databases, and spreadsheet and data processing programs to perform data processing and quality assurance functions on various platforms.

2. Ability to process data quickly and accurately.

3. Ability to analyze data and determine the most efficient way to complete files.

4. Requires attention to detail and the adherence to product guidelines/procedures to obtain accuracy and thoroughness in assignments.

Requires the ability to gather facts and extract relevant information through logical systematic review

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Monterrey-Data-Coordinator-II-Job/2535066/253506625350662013-06-20Epicor Softwarefull-timeUSDstarting0BSMonterrey, Nuevo León, Mexico
Location: York

Epicor's next-generation global ERP system represents a game changing opportunity for business – we are the only mid market vendor with a solution classed as visionary by Gartner.

Gone are the technology barriers, integration barriers, and accessibility barriers that stifle productivity. In their place is a newfound level of collaboration, visibility, and results. With Epicor True SOA™, our uniquely configurable global ERP platform, and far-reaching functionality, we are redefining the enterprise application experience

We are looking for a talented Web Software Engineer/Web Developer to join our development team in York. The successful person will be self-starting and analytical; who enjoys solving complex problems. Whilst you will welcome any chance to innovate and use your initiative, you should also implement best practices to produce tested, secure, reliable and scalable software. The team is responsible for the ERP products, used by a diverse range of companies globally.

Technical Skills

Essential Skills Required:
- PHP
* MySQL
* eCommerce environments, B2B or B2C
* Javascript with knowledge of jQuery or Prototype

Desirable
- Experience of working with ERP Systems
* Experience of working with Magento community edition or enterprise
* Experience of running websites within a Linux environment
* Experience of working with the Zend framework
* Experience of working with Web Services / APIs]]>http://jobs.epicor.com/job/York-Web-Developer-Job/2537778/253777825377782013-06-20Epicor Softwarefull-timeUSDstarting0BSYork, United KingdomSelangor - Damansara Uptown, Petaling Jaya

Responsibilities:

This is an exciting opportunity to join an established team and improve a proven product. You will be working closely with the development team leader to ensure delivery of project outcomes.
- Develop, modify and enhance our .Net ERP-based product.
* Maintenance of operating versions of ERP-based products.
* Preparation and verification of lower-level designs.
* Liaise with Product Management/Development Lead/ Functional Designers on system requirements.
* Provide input into the design and development of product

Requirements:
- More than 3 years of C# .NET 2.0+ (object oriented) development experience
* Experience with WinForms
* Specialty in building the application Business Layer and/or Data Layer
* Higher Education or 2-3 years relevant experience in programming and object-oriented design
* Optional but highly advantageous development experience in Progress 4GL &/or SQL.
* Good communication skills in English (able to read and write, and understand the spoken language).
* Must be able to work in a team and be result oriented]]>http://jobs.epicor.com/job/Kuala-Lumpur-_NET-Developer-Job/2537783/253778325377832013-06-20Epicor Softwarefull-timeUSDstarting0BSKuala Lumpur, Malaysia
With nearly 40 years of combined experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.

To be based in Guangzhou at our new Technology Centre, our support organization is strongly customer focused and comprised of highly skilled and well-motivated Support Analysts. Your primary job function is to provide Technical Support for databases, platforms, application servers to our customers using Epicor ERP solutions. Our flagship product Epicor 9 is the only mid market ERP solution to be classed as ‘visionary’ by Gartner and Epicor has been in this position for an unrivalled 3 years. Epicor Software currently employs over 4200 staff and is ranked 6th largest global ERP software vendor.

Business Development Representatives
China - Guangzhou

As an Business Development Representatives, you’ll be working out of our office in Guangzhou. You primary responsibilities will include:
- Contacting key decision-makers across ASIA to inform them about Epicor and to generate interest in our products.
* Assisting your Manager by qualifying leads to better manage the territory
* Conducting market research to be followed up by the Territory Managers in the field.
* Target top 100 companies in your territory by sending out marketing literature.
* Continuously learning on our applications/value proposition/differentiation in order to enhance conversations with prospects.

Requirements:

A successful candidate could have experience in one of the following:
- Business Development
* Business to business (B2B) Sales
* Inside Sales/Outside Sales
* Retail
* Hospitality
* Customer Service
* Marketing
* Call Center

You will enjoy the benefits of working for one of the world’s largest Enterprise Resource Planning (ERP) software organizations. Your career development is a high priority at Epicor. We’ll help you progress along a structured career path that could take you into a full time-role in field sales, software consultancy, management and beyond.

You’ll need to have the spirit and personality to enjoy the challenge of a new career. Persistence and resourcefulness are also important if you’re to get through to, and engage with, busy people.

We have a great team in place. Take a look at what some of our current Inside Sales Representative like about the role and their thoughts on Epicor:http://www.youtube.com/watch?v=_6ttAYA4WS4.

To find out more about our company, please visit our website at www.epicor.com]]>http://jobs.epicor.com/job/Guangzhou-Business-Development-Representative-Job/2537784/253778425377842013-06-20Epicor Softwarefull-timeUSDstarting0BSGuangzhou, China
Requisition Number: 8999

Location(s): Montreal, Canada; Newburgh, NY, US

About Us: Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.

Role Summary/Purpose:

As a member of the RSG Development team, you will be responsible for producing high-quality documentation for the Epicor Retail suite. You will work within R&D project teams to produce various documents such as implementation and user guides. Bringing knowledge of technical writing practices to the team, you will work with business analysts, developers and QA testers to ensure our applications have the required documentation to inform and support our customer base.

Essential Responsibilities:
- Develop, and maintain documentation for various Epicor Retail products.
* Explain complex technical concepts in clear, simple terms.
* Translate software operations into concise and understandable end user deliverables.
* Support numerous projects simultaneously.
* Work closely with Business Analyst, Programming, Quality Assurance teams and Product Management to ensure all aspects of the products are clearly and completely documented.

Qualifications/Requirements:
- Degree in Technical writing or related program and/or equivalent experience.
* 2-3 years of experience as a technical writer.
* Proficiency in Adobe FrameMaker and\or other desktop publishing software.
* Fluency in oral and written English.
* Excellent communication, interpersonal and presentation skills.
* Solid organizational and time management skills.
* Ability to multitask and work on different projects simultaneously.
* Works well with peers in a team atmosphere.
* Ability to work independently as well as on project teams.

Desired Characteristics:
- Knowledge of technical and development terminology.
* Knowledge of retail operations and terminology.
* Knowledge of basic HTML and Microsoft SharePoint.

About the Benefits:

Epicor offers a wide variety of benefit programs to meet your lifestyle needs. Employees are eligible for comprehensive medical & dental plans including long term, short term and life insurance. Our Group Registered Retirement Savings Plan (RRSP) allows individual employees to benefit from the financial help of Epicor to build a better retirement income. Other benefits directed at helping employees achieve work/life balance include Employee Assistance Programs and Education subsidies

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Montreal-Technical-Writer-Job-QC/2549306/254930625493062013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, CanadaERP Software (Timber & Building Materials)
UK Flexible

As a Territory Sales Manager with Epicor your job will be to manage the entire sales cycle of our award winning and visionary ERP software. This role focuses on our Business Management software designed for wholesale and distributors of timber and building materials.

We are looking to attract a sales hunter who is ambitious and hungry but we also recognise such individuals require the need for a support team, so you will be pleased to know our Marketing, Lead Generation and Pre Sales teams are some of the best in the industry.

Successful candidates will already be working or have worked for an ERP vendor, reseller or Enterprise Software company within sales, account management or lead generation. Exposure to products such as IFS, Exact, Aptean, Exact, Microsoft Dynamics, Netsuite, Lawson and Infor are ideal.

You will be targeted on selling software, services, maintenance and other revenue streams and our accelerated commission plans allow the right individual the opportunity to enjoy the significant rewards that come with success.

Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

www.epicor.com]]>http://jobs.epicor.com/job/Bracknell-Territory-Sales-Manager-ERP-Software-%28Timber-&-Building-Materials%29-Job/2554477/255447725544772013-06-20Epicor Softwarefull-timeUSDstarting0BSBracknell, United KingdomERP Software (Timber & Building Materials)
UK Flexible

As a Territory Sales Manager with Epicor your job will be to manage the entire sales cycle of our award winning and visionary ERP software. This role focuses on our Business Management software designed for wholesale and distributors of timber and building materials.

We are looking to attract a sales hunter who is ambitious and hungry but we also recognise such individuals require the need for a support team, so you will be pleased to know our Marketing, Lead Generation and Pre Sales teams are some of the best in the industry.

Successful candidates will already be working or have worked for an ERP vendor, reseller or Enterprise Software company within sales, account management or lead generation. Exposure to products such as IFS, Exact, Aptean, Exact, Microsoft Dynamics, Netsuite, Lawson and Infor are ideal.

You will be targeted on selling software, services, maintenance and other revenue streams and our accelerated commission plans allow the right individual the opportunity to enjoy the significant rewards that come with success.

Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

www.epicor.com]]>http://jobs.epicor.com/job/Manchester-Territory-Sales-Manager-ERP-Software-%28Timber-&-Building-Materials%29-Job/2554478/255447825544782013-06-20Epicor Softwarefull-timeUSDstarting0BSManchester, United Kingdom
Requisition Number: 9101

Location(s): Pointe Claire, Québec

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose: The manager has specific responsibility for managing Retail CRM product team. He/she is responsible for interacting with the different teams within the organization and customers to provide the required services for the Epicor Retail CRM products.

Essential Responsibilities:
- Daily task assignments to team.
* Oversight and feedback on CRM Services and Implementation estimates.
* Scheduling of resources, or relaying team members to scheduling team.
* Review task status and provide business/technical guidance as required.
* Interaction with Project Management department in order to properly schedule and status on projects that are either in-flight or ramping up.
* Analyze project plans and project overlap.
* Proactively relay challenges and delays to project management team and senior management if applicable.
* Attend client and/or presales calls to discuss Epicor’s CRM implementation and Services methodologies.
* Attend client calls to deliver statuses on business critical projects.
* Travel on-site to client’s and prospects if applicable to discuss enhancements with clients.
* Interaction with other Product Development teams regarding the release of new applications and versions of current applications.
* Completion of Internal and External product beta processes.
* Must be ultra-responsive to Internal and External customers on phone and email.
* Ability to function in a high pressure environment that requires senior management updates, client updates, and managing multiple conflicting internal priorities.
* On-site client visits to during presales processes.
* On-site client visits to assist with and status on existing implementations if necessary.

Qualifications/Requirements:
- Bachelor’s degree in Information Technology or related field
* 5+ years experience in IT management or IT project management
* Ability to travel up to 25% of the time between Epicor Offices in North America as well as to client sites when required.
* Project Management background is a plus.
* Must have an ambitious personality and rigorously organized
* A highly status conscious individual who is truthful with an inclination helping others
* Proactive with great time management skills.
* The ability to hold deadlines sacrosanct, and a strong distaste for delays and ambivalence.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Montreal-Manager%2C-Professional-Services-%28Retail-Software%29-Job-QC/2554480/255448025544802013-06-20Epicor Softwarefull-timeUSDstarting0BSMontreal, QC, Canada
Requisition Number: 8102

Location(s): North East, US or Ohio area

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Strategic Territory Manager, you will be responsible for selling ERP Software to medium and large wholesale distributors. Manage sales through forecasting, account resource allocation, account strategy, and planning. Participate in finding leads, the development, presentation and sales propositions. Negotiate pricing and contractual agreement to close the sale.

Essential Responsibilities:
- Manage a accounts in a geographical sales territory
* Manage inbound large project leads / opportunities
* Finding leads within large national and multi-national named accounts and non-named accounts
* Qualify opportunities with the aim of maximizing leads
* Plan and implement sales campaigns
* Co-ordinate with pre-sales and professional services teams
* Input ideas and participate in marketing events
* To fully understand the business requirements of prospects and customers
* Provide accurate and timely sales forecasts
* Manage the short, and medium, and long term pipeline

Qualifications/Requirements:
- Bachelor’s Degree in Business or related field
* Minimum of 10 years’ experience of new business sales
* Proven sales success – consistently 110%+ of $2m + annual software quota
* An accomplished track record of selling multi-level to business, technical, IT people, and C-level executives
* Business applications, e.g. ERP, Supply Chain, and CRM
* Background of distribution markets and businesses preferred
* Quickly qualify opportunities and key strategic positions for each new prospect
* Build and maintain relationships at the “C” and “VP” levels of the defined target markets accounts
* Successful candidates may have worked for companies such as: Oracle, SAP, Microsoft, Lawson, Infor, HighJump, Manhatten, Exact, Sage, or other ERP companies.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Boston-Sr_-Strategic-Sales-Account-Executive-Job-MA-02108/2556785/255678525567852013-06-20Epicor Softwarefull-timeUSDstarting0BSBoston, MA, US
Requisition Number: 8102

Location(s): North East, US or Ohio area

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Strategic Territory Manager, you will be responsible for selling ERP Software to medium and large wholesale distributors. Manage sales through forecasting, account resource allocation, account strategy, and planning. Participate in finding leads, the development, presentation and sales propositions. Negotiate pricing and contractual agreement to close the sale.

Essential Responsibilities:
- Manage a accounts in a geographical sales territory
* Manage inbound large project leads / opportunities
* Finding leads within large national and multi-national named accounts and non-named accounts
* Qualify opportunities with the aim of maximizing leads
* Plan and implement sales campaigns
* Co-ordinate with pre-sales and professional services teams
* Input ideas and participate in marketing events
* To fully understand the business requirements of prospects and customers
* Provide accurate and timely sales forecasts
* Manage the short, and medium, and long term pipeline

Qualifications/Requirements:
- Bachelor’s Degree in Business or related field
* Minimum of 10 years’ experience of new business sales
* Proven sales success – consistently 110%+ of $2m + annual software quota
* An accomplished track record of selling multi-level to business, technical, IT people, and C-level executives
* Business applications, e.g. ERP, Supply Chain, and CRM
* Background of distribution markets and businesses preferred
* Quickly qualify opportunities and key strategic positions for each new prospect
* Build and maintain relationships at the “C” and “VP” levels of the defined target markets accounts
* Successful candidates may have worked for companies such as: Oracle, SAP, Microsoft, Lawson, Infor, HighJump, Manhatten, Exact, Sage, or other ERP companies.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Newark-Sr_-Strategic-Sales-Account-Executive-Job-NJ-07101/2556784/255678425567842013-06-20Epicor Softwarefull-timeUSDstarting0BSNewark, NJ, US
Requisition Number: 7989

Location(s): New York - REMOTE

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Sales Executive, you will be responsible for selling Epicor Retail solutions to medium and large general merchandising and specialty retailers across the Southeastern region of the US. Your experience in prospecting, developing opportunities and closing business along with your established network in the Retail Software industry will enable you to reach your overall revenue goals.

Essential Responsibilities:
- Achieve and exceed monthly & annual quota
* Create and maintain pipeline of 3 X quota over a rolling 6 month period
* Quickly qualify opportunities and key strategic positions for each new prospect
* Build and maintain relationships at the “C” and “VP” levels of the defined target markets
* Demonstrate a solid approach to the sales process with creativity and vision
* Continue to develop your knowledge of the retail market and the products that Epicor Retail provides

Qualifications/Requirements:
- Bachelor degree in Business or a related field
* 5 years + experience selling of retail software (experience from organizations such as SAP / Oracle / JDA / Microsoft Retail Management System / IBM / would be ideal)
* Strong network that can be leveraged to build pipeline
* Proven track record of exceeding sizable quotas consistently ($2 million + annually)
* Excellent communication, interpersonal, and presentation skills
* Proficient understanding of both Store and Enterprise application dependencies as they relate to the solutions and the respective retail business flow.
* Proficiency in MS Office
* Ability to travel 30 - 50% of the time

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Remote-Sr_-Customer-Account-Manager-Job-OR-97458/2239656/223965622396562013-06-20Epicor Softwarefull-timeUSDstarting0BSNewark, NJ, US
Requisition Number: 7459

Location(s): Newburgh, NY

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Full Time – 40 hours a week position with 2 days off during the week, various shifts available. Weekends and holidays are required as we support the retail trade.

Epicor is an IT Software Company and a market leader for POS (Point of Sale) software. The Technical Support/Retail Analyst is an entry level position into our company. Our customers include Coach, Aeropostale, Timberland, J.Crew & Nautica. Many of our analysts have been promoted to other areas within our company to include Quality Analysis, Systems Analysis, Project Management and Technical Services. The position has a high growth potential for the right candidate.

This position is responsible for the technical troubleshooting of our software, in-store networks and hardware for our customers and answering procedural questions regarding the use of our retail software.

Essential Responsibilities:
- Dedicated to providing a high level of professional, reliable, customer support.
* Takes responsibility for, and resolves, the immediate issue with the caller.
* Shows a willingness to learn and is assertive in self-education.
* Observant in reporting unusual circumstances in the field to management.

Qualifications/Requirements:
- Retail experience and/or IT based Associate degree or equivalent experience with PC hardware/networks.
* Microsoft Word and Excel Skills
* Excellent verbal and written communications skills.
* Type at least 55 WPM.
* Dedicated to providing a high level of Customer Service and has a sense of urgency.
* Is self-motivated and works well in a team environment.
* Excellent attendance a MUST.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Newburgh-Associate-Technical-Support-Analyst-Hrly-Job-NY-12550/2051058/205105820510582013-06-20Epicor Softwarefull-timeUSDstarting0BSNewburgh, NY, US
Requisition Number: 8709

Location(s): Newburgh, NY

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a member of the Epicor Retail Development team you will develop and maintain one or more of the Epicor Retail products. Possible projects include enhancing functionality to help us keep our competitive edge, leveraging newest Microsoft platform features with Windows 7/8 and SQL 2008/12, or extending our mobile product offerings on other platforms such as iOS. This position in particular, involves working on an Order Management application, and interfacing with Magento-based e-commerce sites.

Essential Responsibilities:
- Convert requirements into technical and functional specifications for large, complex projects
* Provide feature estimates
* Develop and enhance new and existing applications
* Write, test, and deploy code using established standards and procedures
* Understand and adhere to specifications
* Troubleshoot and maintain existing software according to company standards and procedures
* Design and deliver formal or informal training
* Mentor and support other developers
* Review deliverables and provide performance feedback
* Recommend process and technical improvements

Qualifications/Requirements:
- Bachelor in Computer Science, Computer Engineering (or appropriate computer science related certificate)
* 5 to 10 years of experience in software development
* Experience is Object Oriented PHP development
* Experience developing Magento modules
* Experience with HTML, XHTML, CSS, JAVASCRIPT, XSL
* Experience with MVC frameworks
* Strong e-commerce background
* Expertise with development life-cycle methodologies and best practices
* Experience creating and working with specifications
* Excellent troubleshooting and problem solving abilities
* Write solid code quickly with minimal defects
* Strong communication and interpersonal skills
* Demonstrated leadership skills

Desired Characteristics:
- Experience with LAMP (Linux, Apache HTTP Server, MySQL, PHP) stack
* Experience with Zend MVC Framework or similar MVC framework
* Strong relational database skills
* Experience working on Open Source projects
* Interface experience (XML, SOAP,REST)

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Newburgh-Senior-Software-Developer%2C-eCommerce-Job-NY-12550/2425656/242565624256562013-06-20Epicor Softwarefull-timeUSDstarting0BSNewburgh, NY, US
Requisition Number: 8998

Location(s): Newburgh, NY

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a member of the RSG Development team, you will be responsible for producing high-quality documentation for the Epicor Retail suite. You will work within R&D project teams to produce various documents such as implementation and user guides. Bringing knowledge of technical writing practices to the team, you will work with business analysts, developers and QA testers to ensure our applications have the required documentation to inform and support our customer base.

Essential Responsibilities:

· Develop, and maintain documentation for various Epicor Retail products.

· Explain complex technical concepts in clear, simple terms.

· Translate software operations into concise and understandable end user deliverables.

· Support numerous projects simultaneously.

· Work closely with Business Analyst, Programming, Quality Assurance teams and Product Management to ensure all aspects of the products are clearly and completely documented.

Qualifications/Requirements:

· Degree in Technical writing or related program and/or equivalent experience.

· 2-3 years of experience as a technical writer.

· Proficiency in Adobe FrameMaker and\or other desktop publishing software.

· Fluency in oral and written English.

· Excellent communication, interpersonal and presentation skills.

· Solid organizational and time management skills.

· Ability to multitask and work on different projects simultaneously.

· Works well with peers in a team atmosphere.

· Ability to work independently as well as on project teams.

Desired Characteristics:

· Knowledge of technical and development terminology.

· Knowledge of retail operations and terminology.

· Knowledge of basic HTML and Microsoft SharePoint.

About the Benefits:

Epicor offers a wide variety of benefit programs to meet your lifestyle needs. Employees are eligible for comprehensive medical & dental plans including long term, short term and life insurance. Our Group Registered Retirement Savings Plan (RRSP) allows individual employees to benefit from the financial help of Epicor to build a better retirement income. Other benefits directed at helping employees achieve work/life balance include Employee Assistance Programs and Education subsidies

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Newburgh-Technical-Writer-Job-NY-12550/2554476/255447625544762013-06-20Epicor Softwarefull-timeUSDstarting0BSNewburgh, NY, US
Requisition Number: 8833

Location(s): Newburgh, NY

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Analytical and energetic individual to implement, maintain and support technical aspects of Retail Software systems. Applicant must be a well organized, independent and process driven professional. Eagerness and willingness to learn and adapt to an evolving role is essential.

Essential Responsibilities:

• Implementation and support of all technical aspects of a .Net based Retail Software product line and its interfaces to a SQL Server back end, web services, JMS messaging and central server based processing

• Independently troubleshooting software and hardware issues to resolution

• Meeting deadlines on budget without question

• Documentation of solutions

• Excellent customer support

• Clear and concise communication with internal stake holders as well as customers

• Working well with peers on large projects as well as training

• Commitment to customer satisfaction and project completion

• Independent and successful multi tasking

• Accountability for work product

Qualifications/Requirements:

• (3) years of experience in IT or a related technical role, or equivalent education

• 10% travel may be required (25% travel may be required during initial employment period for training)

• A wide range of Microsoft Operating systems (Win XP, Win7, Server 2008 R2)

• Scripting. Preferably vb Script & batch. Powershell a plus

• Server & client hardware

• Imaging software (Ghost, WIM etc)

• Installation automation

• SQL Server (basic knowledge)

• Windows networking

• Wireless networking (setup & troubleshooting)

• Install packaging software

• Windows Mobile devices

• Active Directory (basic knowledge)

• Microsoft office suite

• Retail hardware and OPOS

• Retail Software (POS, CRM, Sales Audit etc)

• POS Ready

• Payment processing software

• Data polling software

• Windows Preinstallation Environment (WinPE)

• WMI

• Microsoft WSUS Server management

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Newburgh-Quality-Assurance-Analyst-Job-NY-12550/2494355/249435524943552013-06-20Epicor Softwarefull-timeUSDstarting0BSNewburgh, NY, US
Requisition Number: 9269

Location(s): Newburgh, NY

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Analytical and energetic individual to implement, maintain and support technical aspects of Retail Software systems. Applicant must be a well organized, independent and process driven professional. Eagerness and willingness to learn and adapt to an evolving role is essential.

Essential Responsibilities:

• Implementation and support of all technical aspects of a .Net based Retail Software product line and its interfaces to a SQL Server back end, web services, JMS messaging and central server based processing

• Independently troubleshooting software and hardware issues to resolution

• Meeting deadlines on budget without question

• Documentation of solutions

• Excellent customer support

• Clear and concise communication with internal stake holders as well as customers

• Working well with peers on large projects as well as training

• Commitment to customer satisfaction and project completion

• Independent and successful multi tasking

• Accountability for work product

Qualifications/Requirements:

• (3) years of experience in IT or a related technical role, or equivalent education

• 10% travel may be required (25% travel may be required during initial employment period for training)

• A wide range of Microsoft Operating systems (Win XP, Win7, Server 2008 R2)

• Scripting. Preferably vb Script & batch. Powershell a plus

• Server & client hardware

• Imaging software (Ghost, WIM etc)

• Installation automation

• SQL Server (basic knowledge)

• Windows networking

• Wireless networking (setup & troubleshooting)

• Install packaging software

• Windows Mobile devices

• Active Directory (basic knowledge)

• Microsoft office suite

• Retail hardware and OPOS

• Retail Software (POS, CRM, Sales Audit etc)

• POS Ready

• Payment processing software

• Data polling software

• Windows Preinstallation Environment (WinPE)

• WMI

• Microsoft WSUS Server management

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Newburgh-Technical-Analyst-Job-NY-12550/2592111/259211125921112013-06-20Epicor Softwarefull-timeUSDstarting0BSNewburgh, NY, US
Requisition Number: 8102

Location(s): North East, US or Ohio area

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Strategic Territory Manager, you will be responsible for selling ERP Software to medium and large wholesale distributors. Manage sales through forecasting, account resource allocation, account strategy, and planning. Participate in finding leads, the development, presentation and sales propositions. Negotiate pricing and contractual agreement to close the sale.

Essential Responsibilities:
- Manage a accounts in a geographical sales territory
* Manage inbound large project leads / opportunities
* Finding leads within large national and multi-national named accounts and non-named accounts
* Qualify opportunities with the aim of maximizing leads
* Plan and implement sales campaigns
* Co-ordinate with pre-sales and professional services teams
* Input ideas and participate in marketing events
* To fully understand the business requirements of prospects and customers
* Provide accurate and timely sales forecasts
* Manage the short, and medium, and long term pipeline

Qualifications/Requirements:
- Bachelor’s Degree in Business or related field
* Minimum of 10 years’ experience of new business sales
* Proven sales success – consistently 110%+ of $2m + annual software quota
* An accomplished track record of selling multi-level to business, technical, IT people, and C-level executives
* Business applications, e.g. ERP, Supply Chain, and CRM
* Background of distribution markets and businesses preferred
* Quickly qualify opportunities and key strategic positions for each new prospect
* Build and maintain relationships at the “C” and “VP” levels of the defined target markets accounts
* Successful candidates may have worked for companies such as: Oracle, SAP, Microsoft, Lawson, Infor, HighJump, Manhatten, Exact, Sage, or other ERP companies.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Syracuse-Sr_-Strategic-Sales-Account-Executive-Job-NY-13201/2556783/255678325567832013-06-20Epicor Softwarefull-timeUSDstarting0BSSyracuse, NY, US
Requisition Number: 8102

Location(s): North East, US or Ohio area

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Strategic Territory Manager, you will be responsible for selling ERP Software to medium and large wholesale distributors. Manage sales through forecasting, account resource allocation, account strategy, and planning. Participate in finding leads, the development, presentation and sales propositions. Negotiate pricing and contractual agreement to close the sale.

Essential Responsibilities:
- Manage a accounts in a geographical sales territory
* Manage inbound large project leads / opportunities
* Finding leads within large national and multi-national named accounts and non-named accounts
* Qualify opportunities with the aim of maximizing leads
* Plan and implement sales campaigns
* Co-ordinate with pre-sales and professional services teams
* Input ideas and participate in marketing events
* To fully understand the business requirements of prospects and customers
* Provide accurate and timely sales forecasts
* Manage the short, and medium, and long term pipeline

Qualifications/Requirements:
- Bachelor’s Degree in Business or related field
* Minimum of 10 years’ experience of new business sales
* Proven sales success – consistently 110%+ of $2m + annual software quota
* An accomplished track record of selling multi-level to business, technical, IT people, and C-level executives
* Business applications, e.g. ERP, Supply Chain, and CRM
* Background of distribution markets and businesses preferred
* Quickly qualify opportunities and key strategic positions for each new prospect
* Build and maintain relationships at the “C” and “VP” levels of the defined target markets accounts
* Successful candidates may have worked for companies such as: Oracle, SAP, Microsoft, Lawson, Infor, HighJump, Manhatten, Exact, Sage, or other ERP companies.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Philadelphia-Sr_-Strategic-Sales-Account-Executive-Job-PA-19019/2556782/255678225567822013-06-20Epicor Softwarefull-timeUSDstarting0BSPhiladelphia, PA, US
Requisition Number: 9226

Location(s): US, Pennsylvania, Philadelphia

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Sales Enablement Intern within the Sales Enablement and Productivity group, your role will be to assist the group with tools and processes that enable our sales representatives to advance a sales opportunity through our prospective customer’s buying processes.

Essential Responsibilities:

The deliverables that you will work upon will include internal positioning, strategy, processes or training tools and may include externally-focused tools delivered by our sales representatives to our prospective customers. Depending on the candidate’s aptitudes and interests, projects may be related to data, tools, processes and systems involving:

· Salesforce.com Customer Relationship Management (CRM) and Sales Force Automation (SFA) system

· Sales tools

· Enterprise social collaboration

· Process documentation, playbooks and training

· New sales associate education

· Reports and dashboards

Candidates must be creative, possess exemplary writing skills, and have a keen eye for detail. Candidates should also take direction well and be able to handle an entrepreneurial environment, while being resourceful and self-directed. Candidates for this position should have a strong working knowledge of Microsoft Office suite, including Word, Excel and PowerPoint. Experience with sales processes, Salesforce.com, CRM systems, Adobe Creative Suite, Sony Movie Studio, Apple Final Cut Pro, Microsoft SharePoint, hosting web meetings, manufacturing, wholesale distribution, or Enterprise Resource Planning (ERP) software is a plus, but not required.

Qualifications/Requirements:

· Currently enrolled in a 4 year college program

· Business, English, Creative Writing, Journalism, Marketing or Advertising majors (preferred)

· Must be proficient in Microsoft Word and Excel

· Strong attention to detail and focus on quality

· Demonstrated time management skills

Desired Characteristics:

· Strong writing and editing skills

• Ability to express brand identity through copy

• Ability to elicit prospective customer’s desire for products and services

• Strong grasp of grammar and tone

• Meticulous attention to detail

• Ability to create clean, concise and engaging content on deadline

• Ability to edit existing content to best suit our brands and identity

• Proficient written and oral communication skills

Entrepreneurial spirit

• Be comfortable working independently and within a team

• Be creative and offer ideas and suggestions

• Ability to research brands and products as necessary

• Be comfortable with deadlines

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Philadelphia-Sales-Enablement-Intern-Job-PA-19019/2581092/258109225810922013-06-20Epicor Softwarefull-timeUSDstarting0BSPhiladelphia, PA, US
Requisition Number: 9228

Location(s): US, Pennsylvania, Philadelphia

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Sales Enablement Intern within the Sales Enablement and Productivity group, your role will be to assist the group with tools and processes that enable our sales representatives to advance a sales opportunity through our prospective customer’s buying processes.

Essential Responsibilities:

The deliverables that you will work upon will include internal positioning, strategy, processes or training tools and may include externally-focused tools delivered by our sales representatives to our prospective customers. Depending on the candidate’s aptitudes and interests, projects may be related to data, tools, processes and systems involving:

· Salesforce.com Customer Relationship Management (CRM) and Sales Force Automation (SFA) system

· Sales tools

· Enterprise social collaboration

· Process documentation, playbooks and training

· New sales associate education

· Reports and dashboards

Candidates must be creative, possess exemplary writing skills, and have a keen eye for detail. Candidates should also take direction well and be able to handle an entrepreneurial environment, while being resourceful and self-directed. Candidates for this position should have a strong working knowledge of Microsoft Office suite, including Word, Excel and PowerPoint. Experience with sales processes, Salesforce.com, CRM systems, Adobe Creative Suite, Sony Movie Studio, Apple Final Cut Pro, Microsoft SharePoint, hosting web meetings, manufacturing, wholesale distribution, or Enterprise Resource Planning (ERP) software is a plus, but not required.

Qualifications/Requirements:

· Currently enrolled in a 4 year college program

· Business, English, Creative Writing, Journalism, Marketing or Advertising majors (preferred)

· Must be proficient in Microsoft Word and Excel

· Strong attention to detail and focus on quality

· Demonstrated time management skills

Desired Characteristics:

· Strong writing and editing skills

• Ability to express brand identity through copy

• Ability to elicit prospective customer’s desire for products and services

• Strong grasp of grammar and tone

• Meticulous attention to detail

• Ability to create clean, concise and engaging content on deadline

• Ability to edit existing content to best suit our brands and identity

• Proficient written and oral communication skills

Entrepreneurial spirit

• Be comfortable working independently and within a team

• Be creative and offer ideas and suggestions

• Ability to research brands and products as necessary

• Be comfortable with deadlines

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Philadelphia-Sales-Enablement-Intern-Job-PA-19019/2581094/258109425810942013-06-20Epicor Softwarefull-timeUSDstarting0BSPhiladelphia, PA, US
Requisition Number: 9227

Location(s): US, Pennsylvania, Philadelphia

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Sales Enablement Intern within the Sales Enablement and Productivity group, your role will be to assist the group with tools and processes that enable our sales representatives to advance a sales opportunity through our prospective customer’s buying processes.

Essential Responsibilities:

The deliverables that you will work upon will include internal positioning, strategy, processes or training tools and may include externally-focused tools delivered by our sales representatives to our prospective customers. Depending on the candidate’s aptitudes and interests, projects may be related to data, tools, processes and systems involving:

· Salesforce.com Customer Relationship Management (CRM) and Sales Force Automation (SFA) system

· Sales tools

· Enterprise social collaboration

· Process documentation, playbooks and training

· New sales associate education

· Reports and dashboards

Candidates must be creative, possess exemplary writing skills, and have a keen eye for detail. Candidates should also take direction well and be able to handle an entrepreneurial environment, while being resourceful and self-directed. Candidates for this position should have a strong working knowledge of Microsoft Office suite, including Word, Excel and PowerPoint. Experience with sales processes, Salesforce.com, CRM systems, Adobe Creative Suite, Sony Movie Studio, Apple Final Cut Pro, Microsoft SharePoint, hosting web meetings, manufacturing, wholesale distribution, or Enterprise Resource Planning (ERP) software is a plus, but not required.

Qualifications/Requirements:

· Currently enrolled in a 4 year college program

· Business, English, Creative Writing, Journalism, Marketing or Advertising majors (preferred)

· Must be proficient in Microsoft Word and Excel

· Strong attention to detail and focus on quality

· Demonstrated time management skills

Desired Characteristics:

· Strong writing and editing skills

• Ability to express brand identity through copy

• Ability to elicit prospective customer’s desire for products and services

• Strong grasp of grammar and tone

• Meticulous attention to detail

• Ability to create clean, concise and engaging content on deadline

• Ability to edit existing content to best suit our brands and identity

• Proficient written and oral communication skills

Entrepreneurial spirit

• Be comfortable working independently and within a team

• Be creative and offer ideas and suggestions

• Ability to research brands and products as necessary

• Be comfortable with deadlines

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Philadelphia-Sales-Enablement-Intern-Job-PA-19019/2581095/258109525810952013-06-20Epicor Softwarefull-timeUSDstarting0BSPhiladelphia, PA, US
Requisition Number: 8774

Location(s): Philadelphia, PA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Retail Software division of Epicor Software is seeking ambitious and highly-motivated Enterprise Software Sales Account Executive. Reporting to the Sales Director, you will drive next generation enterprise retail software solutions and professional services revenue by identifying, pursuing and closing new customers from assigned prospect base of specialty retail durable goods accounts located within assigned geographic territory. Examples of such prospects include: pharmacy drug stores, farm-home, lawn & garden nurseries, hardware stores, lumber and building materials dealers.

Essential Responsibilities:
- Develop and maintain sales and marketing plan for assigned territory.
* Develop and maintain opportunity pipeline that drives sales activities, ensuring that revenue goals are exceeded.
* Disciplined and accurate reporting of opportunity pipeline and sales activities into Salesforce.com.
* Maintain and drive high level of weekly sales activities.
* Use Value Add and Solution Selling sales methodologies to:
* Create initial interest
* Identify, define and document critical business needs
* Create vision of potential solutions to critical business needs
* Effectively justify return on investment
* Qualify, control and close opportunities
- Develop deep product knowledge
* Set proper expectations in sales cycles that result in customers who can be used as positive references for future prospects

Qualifications/Requirements:
- Demonstrated ability to:
* Exceed quarterly and annual sales objectives
* Identify, qualify, and close sales opportunities
* Develop and maintain effective business, sales, and marketing plans
* Implement and follow successful sales processes
* Self starter and independent thinker with the aptitude to work autonomously
* Resolve broadly-defined, complex, diverse, and occasionally unprecedented situations.
* Strong ability to create sales presentations, messages, position statements, and other sales collateral.
- Strong communication skills, both verbal and written.
* Ability to communicate with and present to all levels within prospect’s organization as well as within Epicor.
* Ability to build and maintain strategic relationships with C-level, senior business IT executives or business owners.
* Excellent time management and follow-up skills.
* Excellent PC and Internet skills, including knowledge of Microsoft Office applications, sales force automation and web meeting tools.
* Ability to work independently in dynamic and fast-paced environment.
* Flexibility in work schedule.
* Overnight regional travel.

Eligibility Requirements:
- BA/BS in Business, Distribution, Operations, Logistics or related field of study preferred.
* Solid experience in and strong knowledge of consumer hard goods retail business processes such as sales order processing, inventory management, purchasing, pricing, accounting, or supply chain management.
* Three to five plus years of proven and consistent success in selling high-value enterprise software solutions and services (ERP, SCM, MES, WMS, or RF / Wireless application software experience strongly preferred).

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Philadelphia-Sales-Account-Executive-Job-PA-19019/2449855/244985524498552013-06-20Epicor Softwarefull-timeUSDstarting0BSPhiladelphia, PA, US
Requisition Number: 4656

J2W:MON104/12/2012

Location(s): Yardley, PA (OR REMOTE)

About Us: Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.

Role Summary/Purpose:

This position will work with our existing accounts in analyzing needs and selling additional products and services. The position will require heavy outbound and inbound calling, and account management work to proactively make sales calls to existing customers. Using solution selling techniques, identify opportunities for customers to increase their revenues and reduce their costs through the purchase of software solutions and services. Educate customers on latest products and introduce them to software enhancements and services that will benefit their business. Perform heavy outbound and inbound calling to drive sales, generate revenue, and meet or exceed sales quota within territory.

Qualifications/Requirements:

Bachelors degree in business, distribution, or related field. 5+ years prior sales experience, preferably in the software industry. Outstanding verbal communication and phone skills and the ability to proactively sell software solutions and peripheral products required. Must have MS office applications, pc skills and be detailed oriented. Proven success meeting sales quotas and building strong customer relationships required. Experience with sales force automation software and training in solution selling methodologies a definite plus.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Yardley-Inside-Sales-RepresentativeAccount-Manager-Job-PA-19067/2430300/243030024303002013-06-20Epicor Softwarefull-timeUSDstarting0BSYardley, PA, US
Requisition Number: 8904

Location(s): Yardley, PA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The HR Generalist aligns business objectives with employees and management in designated business units. The HR Generalist serves as a consultant to management on Human Resource related issues and acts as employee champion and change agent. The HR Generalist assesses and anticipates HR-related needs. Communicating needs proactively with the HR department and business management, the HGR Generalist seeks to develop integrated solutions.

Essential Responsibilities:
- Develop a consultative role with managers in a variety of areas including communications, employee relations, performance management, resource management, team and individual development, practice/policy interpretation and application, and other management challenges.
* Consult with line management providing HR guidance when appropriate.
* Analyze trends and metrics in partnership with business leaders and HR group to develop solutions, programs and policies.
* Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations.
* Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required.
* Provide day to day performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
* Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.
* Provide HR Policy guidance and interpretation.
* Provide guidance and input on business unit merit planning, talent management and workforce planning.
* Champion change management strategies as well as role model leadership and behavior to implement successful change in the organization.
* Look for opportunities to add value to the business unit and support the business unit’s objectives.
* As needed, implement corporate training initiatives. Participate in evaluation and monitoring of success of training programs.
* HR Generalist works with HR systems and processes.
* Lead HR projects in support of Business Unit objectives.
* Performs other related duties as required and assigned.

Qualifications/Requirements:
- Minimum of 3-5 years of HR experience.
* SPHR and/or Masters Degree preferred.
* Bachelor’s degree required.
* Working knowledge of multiple human resource disciplines including compensation practices, organizational diagnosis, employee relations, performance management, federal and state employment laws.
* Relevant industry experience a plus.
* International and multi-site experience preferred.
* Self-starter with high intellect, good communication skills, interpersonal skills, and strong organizational and time-management skills in order to prioritize competing, multiple tasks simultaneously
* Commitment to company values and operating principles
* Proven to manage employee relations situations, working knowledge of employment law and the ability to work both independently and in a team environment
* Excellent consulting skills.
* Excellent client management and business literacy skills.
* Strong conflict management skills.
* Strong interpersonal and negotiation skills.
* Excellent verbal and written communication skills.
* Develop strong trusting relationships in order to gain support and achieve results.
* Effectively envision, develop, and implement new strategies to address business issues.
* Work in a fast paced environment/manage multiple conflicting priorities.
* Work in environment with international objectives
* Be flexible and available to interact with employees at all levels.
* Be self directed and motivated.
* Take initiative to identify and anticipate client needs and make recommendations for implementation and continuous improvement.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Philadelphia-HR-Business-Partner-Job-PA-19019/2465740/246574024657402013-06-20Epicor Softwarefull-timeUSDstarting0BSYardley, PA, US
Requisition Number: 8915

Location(s): Yardley, PA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

*** Competitive salary plus commission*** Great benefits package*** Excellent career advancement opportunities

Epicor is searching for hard-working, driven candidates to energize our growing Business Development team. This is an excellent opportunity to gain professional business experience in a fun, professional team environment.

Who is Epicor? We’re a privately-owned ERP software company with over 20,000 customers in more than 140 countries, over 4000 employees, and more growth on the horizon. In fact, we were named one of Fortune Magazine’s top 100 fastest growing companies.

We promote heavily from within, and BDR’s are the base for most of our organic growth. Along the way you’ll improve your communication and sales skills by speaking on a daily basis with the CEO’s and CFO’s driving the world’s economy.

Essential Responsibilities:
- Educating and growing Epicor interest with key corporate decision-makers across the globe
* Qualifying leads for the outside sales team
* Conducting market research
* Targeting top-100 companies in your territory with marketing literature
* Continuously learning more about our applications, value propositions, and company differentiators to enhance conversations with prospects

Qualifications/Requirements:
- Retail
* Customer Service
* Business to business (B2B) Sales
* Inside Sales/Outside Sales
* Business Development
* Hospitality
* Marketing
* Call Center

Our structured career paths present you with the resources to turn this entry-level opportunity into a career in field sales, software consultancy, management and beyond.

You’ll need spirit, persistence, and personality to succeed, but that’s why we’re only looking for the best. Our BDR’s work as a team, and we have a great one in place, which you can see here for yourself:

http://www.youtube.com/watch?v=_6ttAYA4WS4 .

If you’re ready to gain new skills, advance your career, win new customers, and become part of an outstanding global team, it’s time to talk to Epicor.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Yardley-Business-Development-Representative-Job-PA-19067/2467965/246796524679652013-06-20Epicor Softwarefull-timeUSDstarting0BSYardley, PA, US
Requisition Number: 8102

Location(s): North East, US or Ohio area

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Strategic Territory Manager, you will be responsible for selling ERP Software to medium and large wholesale distributors. Manage sales through forecasting, account resource allocation, account strategy, and planning. Participate in finding leads, the development, presentation and sales propositions. Negotiate pricing and contractual agreement to close the sale.

Essential Responsibilities:
- Manage a accounts in a geographical sales territory
* Manage inbound large project leads / opportunities
* Finding leads within large national and multi-national named accounts and non-named accounts
* Qualify opportunities with the aim of maximizing leads
* Plan and implement sales campaigns
* Co-ordinate with pre-sales and professional services teams
* Input ideas and participate in marketing events
* To fully understand the business requirements of prospects and customers
* Provide accurate and timely sales forecasts
* Manage the short, and medium, and long term pipeline

Qualifications/Requirements:
- Bachelor’s Degree in Business or related field
* Minimum of 10 years’ experience of new business sales
* Proven sales success – consistently 110%+ of $2m + annual software quota
* An accomplished track record of selling multi-level to business, technical, IT people, and C-level executives
* Business applications, e.g. ERP, Supply Chain, and CRM
* Background of distribution markets and businesses preferred
* Quickly qualify opportunities and key strategic positions for each new prospect
* Build and maintain relationships at the “C” and “VP” levels of the defined target markets accounts
* Successful candidates may have worked for companies such as: Oracle, SAP, Microsoft, Lawson, Infor, HighJump, Manhatten, Exact, Sage, or other ERP companies.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Yardley-Sr_-Strategic-Sales-Account-Executive-Job-PA-19067/2556781/255678125567812013-06-20Epicor Softwarefull-timeUSDstarting0BSYardley, PA, US
Requisition Number: 8515

Location(s): Yardley, PA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Epicor Software Inc. has an exciting opportunity available for a Project Management Professional to join our ERP Americas group. This position will be assisting Distribution customers in the implementation of the Epicor Prophet 21 product.

Essential Responsibilities:
- Assisting customers in the (Initiation, Planning, Execution, Monitor and Control, and Closure) implementation of the Epicor Prophet 21 product
* Project Manage approximately 10-20 implementations
* Responsible for high billable utilization (65%) and customer satisfaction
* Build project plans and schedule resources
* Interact with other Epicor Software departments
* Provide best practice Project Management Monitor and Control coaching to customers
* Perform Weekly customer status calls
* Provide Project Risk Analysis to customer and maintain Risk and Issue registers
* Travel approximately 25%
* Plan, organize, lead and monitor the activities of the project team
* Maintain overall control of the schedule, budget and scope
* Ensure that project plans and work products are based on approved and agreed-upon requirements
* Ensure that sufficient resources and funding are available for executing all project activities
* Prepare the management deliverables (Project Plan, Project Change Requests and Project Lists); and use these deliverables to conduct the Project
* Notify the Client Project Director and the Client Project Manager of non-resolvable issues and submit recommendations to resolve them
* Maintain regular contact with the Client Project Manager, providing the status of project progress
* Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues
* Ensure that commitments and changes to commitments resulting from the requirements are negotiated with affected groups
* For approved Project Change Requests, update the appropriate documents and project work plan to reflect changes in requirements and commitments
* Champion and adhere to corporate solution implementation methodology
* Assist with development of Project Management disciplines as required

Qualifications/Requirements:
- Bachelor’s Degree in Business or Computer Science or equivalent work experience
* 8 -10 years of relevant experience
* 5+ Years of Manufacturing and/or Distribution software implementation experience
* Proven success in software project implementation and deployment
* Strong troubleshooting skills
* High level of proficiency in MS Office, MS Project
* Experience in managing stakeholders
* Demonstrated ability to manage project risk
* Fluency in oral and written English
* Excellent communication, interpersonal and presentation skills
* Solid organizational and time management skills
* PMP Certification or the ability to obtain PMP certification within the first 12 months in the position

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Yardley-Project-Manager-Job-PA-19067/2439631/243963124396312013-06-20Epicor Softwarefull-timeUSDstarting0BSYardley, PA, US
Requisition Number: 8655

Location(s): Yardley, PA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

*** Competitive salary plus commission*** Great benefits package*** Excellent career advancement opportunities

Epicor is searching for hard-working, driven candidates to energize our growing Business Development team. This is an excellent opportunity to gain professional business experience in a fun, professional team environment.

Who is Epicor? We’re a privately-owned ERP software company with over 20,000 customers in more than 140 countries, over 4000 employees, and more growth on the horizon. In fact, we were named one of Fortune Magazine’s top 100 fastest growing companies.

We promote heavily from within, and BDR’s are the base for most of our organic growth. Along the way you’ll improve your communication and sales skills by speaking on a daily basis with the CEO’s and CFO’s driving the world’s economy.

Essential Responsibilities:
- Educating and growing Epicor interest with key corporate decision-makers across the globe
* Qualifying leads for the outside sales team
* Conducting market research
* Targeting top-100 companies in your territory with marketing literature
* Continuously learning more about our applications, value propositions, and company differentiators to enhance conversations with prospects

Qualifications/Requirements:
- Retail
* Customer Service
* Business to business (B2B) Sales
* Inside Sales/Outside Sales
* Business Development
* Hospitality
* Marketing
* Call Center

Our structured career paths present you with the resources to turn this entry-level opportunity into a career in field sales, software consultancy, management and beyond.

You’ll need spirit, persistence, and personality to succeed, but that’s why we’re only looking for the best. Our BDR’s work as a team, and we have a great one in place, which you can see here for yourself:

http://www.youtube.com/watch?v=_6ttAYA4WS4 .

If you’re ready to gain new skills, advance your career, win new customers, and become part of an outstanding global team, it’s time to talk to Epicor.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Yardley-Business-Development-Representative-Job-PA-19067/2428076/242807624280762013-06-20Epicor Softwarefull-timeUSDstarting0BSYardley, PA, US
Requisition Number: 7763

Location(s): Yardley, PA or Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As Product Marketing Manager (Wholesale Distribution Solutions), you will be responsible for the strategic direction and evangelism, both internal and external, for Epicor Prophet 21, Epicor Eclipse and Epicor Prelude together with companion products. You will be the primary spokesperson for your products and must be comfortable with all communication channels including public speaking. You must possess a unique blend of wholesale distribution experience and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time researching the market to understand trends and problems, and find visionary solutions for the broader market. You will craft the messaging and positioning for your products. Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into business benefits are crucial. You will also be the primary internal champion for the wholesale distribution sector as we develop our longer term strategic initiatives.

You must be able to interact with all areas of the company. In particular you will work with Product Management to define a strategy derived from existing ideas, and help to develop new ideas based on your industry experience, ongoing market research and your contact with customers and analysts. You will work with sales and marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.

Essential Responsibilities:
- Defining strategic direction and priorities for your product;
* Develop product positioning and messaging that differentiates your products in the market;
* Sales enablement – communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process of your products;
* Market intelligence – be the expert on your buyers, how they buy and their buying criteria; be the expert on your competition and how to crush them;
* Analyzing potential partner relationships for your products

Qualifications/Requirements:
- 5+ years of software product marketing experience with at least 2 year’s experience in a field facing role
* Knowledgeable in Wholesale Distribution and technology
* Bachelor’s in business or marketing
* Very strong verbal and written communication skills
* Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties.
* Comprehensive knowledge of Microsoft Office (PowerPoint, Word, Excel, Pivot Tables, Project) and ideally Microsoft SharePoint.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Yardley-Product-Marketing-Manager-Job-PA-19067/2166016/216601621660162013-06-20Epicor Softwarefull-timeUSDstarting0BSYardley, PA, US
Requisition Number: 4548

Location(s): Yardley, PA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Essential Responsibilities:
- Responsible for heavy outbound B2B calling throughout an assigned territory for direct lead generation and appointment setting.
* Follow-up calls to direct marketing programs to support our outside sales team and for attaining quota on a monthly and annual basis.
* Must have a strong focus on building the pipeline for the company's Account Executives and getting prospects and customers into the pipeline for future revenue generation by identifying key contacts and acquiring key lead criteria for each account.
* Must have prior experience or demonstrated the capacity of being able to cultivate and manage existing leads in a sales pipeline through preliminary sales stages.
* The ideal candidate must possess a strong aptitude for business-to-business outbound calling campaigns, have experience building relationships with C-Level contacts within a customer or prospect and must function comfortable in a fast- paced performance based call center environment.
* Excellent phone voice, manner, written, and verbal communications skills required.
* Ability to field questions from prospects and customers about the company, products, services, implementation.
* Responsible for entering data into our customer relationship management software.

Qualifications/Requirements:
- Prior outside or 3+ years inside or telephone sales experience, or solution selling experience preferably in the software industry.
* Must have held individual quota goals in previous positions and a proven track record.
* Self Starter with outstanding organizational skills.
* Experience in telemarketing, telesales, sales making outbound calls.
* Must have MS office applications, pc skills and be detailed oriented.
* Preferred but not required experience using Salesforce.com.
* Preferred but not required supply chain or distribution.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Yardley-Lead-Generation-Representative-Job-PA-19067/1645310/164531016453102013-06-20Epicor Softwarefull-timeUSDstarting0BSYardley, PA, US
Requisition Number: 9191

Location(s): Yardley, PA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Assist Internal Development with NPS and Professional Services Projects.

Essential Responsibilities:

Assist with web development of internal applications to track NPS data

Qualifications/Requirements:
- Computer Science degree focus
* HTML
* CSS
* Javascript

Desired Characteristics:

Sharepoint or SQL Server (or other relational database experience) or Java or .NET

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Yardley-Programmer-Intern-Job-PA-19067/2578748/257874825787482013-06-20Epicor Softwarefull-timeUSDstarting0BSYardley, PA, US
Requisition Number: 9193

Location(s): Yardley, PA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Assist Continuous Improvement with Customer Satisfaction Project

Essential Responsibilities:

Assist with analysis and update of data and systems

Qualifications/Requirements:

Statistics, Math, Economics or Finance degree focus

Desired Characteristics:

Data analysis, Ability to talk with customers

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Yardley-Business-Analyst-Intern-Job-PA-19067/2578749/257874925787492013-06-20Epicor Softwarefull-timeUSDstarting0BSYardley, PA, US
Requisition Number: 9141

Location(s): Yardley, PA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Responsible for the configuration and support of Hosted ERP systems and Hosted Websites, providing technical support for applications developed by Epicor. Many of the job responsibilities are technical in nature and closely integrate with windows and Linux servers, MS SQL databases and communicate via network ports. The Technical Support Engineer works closely with other support team members, Development, Documentation, and QA to ensure customer satisfaction as well as overall stability of products.

Essential Responsibilities:

· Provide Technical Software Support over the phone and via email to a broad customer base.

· Troubleshoot complex software applications that tightly integrate with the main ERP software system and may also interface with other 3rd party components.

· Provide excellent client management inclusive of excellent communication, responsive follow through and advocacy for client issues. Success criteria are highly focused on customer satisfaction levels.

· Prioritizing numerous issues of varying severity, and effectively managing the resolution of all issues within accepted service levels.

· Updating support knowledgebase.

· Requires good oral and written communication skills to work effectively with others inside and outside departmental boundaries, manage day-to-day activities in CRM systems.

· Requires maintaining up-to-date technical support engineering knowledge and skills pertaining to company products and services to ensure a high level of customer/user satisfaction.

· responsible for after-hour and weekend on-call support within a scheduled rotation

Qualifications/Requirements:

· BA/BS or 2 yrs of work related experience in related field is required.

· Knowledge in the areas of networking, Windows Servers, Web Servers and peripheral devices (I.e.: scanners, signature capture devices, iPhone or Android devices/tablets…)

· Unix experience is a plus but not required

Desired Characteristics:

· Outgoing person with great customer service skills

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Yardley-Technical-Support-Specialist-Job-PA-19067/2592112/259211225921122013-06-20Epicor Softwarefull-timeUSDstarting0BSYardley, PA, US
Requisition Number: 9197

Location(s): Yardley, PA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Epicor is searching for hard-working, driven candidates to energize our growing Business Development team. This is an excellent opportunity to gain professional business experience in a fun, professional team environment.

Who is Epicor? We’re a privately-owned ERP software company with over 20,000 customers in more than 140 countries, over 4000 employees, and more growth on the horizon. In fact, we were named one of Fortune Magazine’s top 100 fastest growing companies.

We promote heavily from within, and BDR’s are the base for most of our organic growth. Along the way you’ll improve your communication and sales skills by speaking on a daily basis with the CEO’s and CFO’s driving the world’s economy.

Essential Responsibilities:

· Educating and growing Epicor interest with key corporate decision-makers across the globe

· Qualifying leads for the BDR team

· Conducting market research

· Targeting top-100 companies in your territory with marketing literature

· Continuously learning more about our applications, value propositions, and company differentiators to enhance conversations with prospects

Qualifications/Requirements:

Our structured career paths present you with the resources to turn this entry-level opportunity into a career in field sales, software consultancy, management and beyond.

You’ll need spirit, persistence, and personality to succeed, but that’s why we’re only looking for the best. Our BDR’s work as a team, and we have a great one in place, which you can see here for yourself:

http://www.youtube.com/watch?v=_6ttAYA4WS4 .

If you’re ready to gain new skills, advance your career, win new customers, and become part of an outstanding global team, it’s time to talk to Epicor.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Yardley-Business-Development-Intern-Job-PA-19067/2581106/258110625811062013-06-20Epicor Softwarefull-timeUSDstarting0BSYardley, PA, US
Requisition Number: 9156

Location(s): Atlanta, GA or Southeast US

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Territory Manager, you will be responsible for selling ERP Software to medium and large companies. Manage sales through forecasting, account resource allocation, account strategy, and planning. Participate in the development, presentation and sales propositions. Negotiate pricing and contractual agreement to close the sale.

Essential Responsibilities:

· Manage a sales territory, either vertical or geographical

· Qualify opportunities with the aim of maximizing leads

· Plan and implement sales campaigns

· Co-ordinate with pre-sales and professional services teams

· Input ideas and participate in marketing events

· To fully understand the business requirements of prospects and customers

· Provide accurate and timely sales forecasts

· Manage the short and medium term pipeline

· Maintain third party relationships

Qualifications/Requirements:

· Minimum of 4 years experience of new business sales

· Bachelor’s Degree in Business or related fiel

· Proven sales success

· An accomplished track record of selling multi-level to business, technical and IT people

· Business application, e.g. ERP, Supply Chain, and CRM

· Background of ERP markets and businesses preferred

· Quickly qualify opportunities and key strategic positions for each new prospect

· Build and maintain relationships at the “C” and “VP” levels of the defined target markets

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Atlanta-Territory-Sales-Manager-Job-GA-30301/2581107/258110725811072013-06-20Epicor Softwarefull-timeUSDstarting0BSAtlanta, GA, US
Requisition Number: 9097

Location(s): US REMOTE, Ohio

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Sales Account Executive, you will be responsible for selling ERP Software to medium and large companies. Manage sales through forecasting, account resource allocation, account strategy, and planning. Participate in the development, presentation and sales propositions. Negotiate pricing and contractual agreement to close the sale.

Essential Responsibilities:

· Manage a sales territory, either vertical or geographical

· Qualify opportunities with the aim of maximizing leads

· Plan and implement sales campaigns

· Coordinate with pre-sales and professional services teams

· Input ideas and participate in marketing events

· To fully understand the business requirements of prospects and customers

· Provide accurate and timely sales forecasts

· Manage the short and medium term pipeline

· Maintain third party relationships

Qualifications/Requirements:

· Minimum of 4 years experience of new business sales

· Bachelor’s Degree in Business or related fiel

· Proven sales success

· An accomplished track record of selling multi-level to business, technical and IT people

· Business application, e.g. ERP, Supply Chain, and CRM

· Background of ERP markets and businesses preferred

· Quickly qualify opportunities and key strategic positions for each new prospect

· Build and maintain relationships at the “C” and “VP” levels of the defined target markets

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Columbus-Sales-Account-Executive-Job-OH-43085/2582900/258290025829002013-06-20Epicor Softwarefull-timeUSDstarting0BSColumbus, OH, US
Requisition Number: 9120

Location(s): Columbus, Ohio

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a member of the Technical Support team, the Technical Support Analyst provides high quality functional and technical support services to both internal and external Epicor retail clients across multiple product groups.

Essential Responsibilities:

· Work internally across Epicor Retail teams, including QA, Development and Services teams. Also at times will work directly with Epicor clients to understand their needs and to provide them with appropriate solutions or recommendations.

· Develop and maintain a high level of expertise across Epicor Store products with potential expansion into other Epicor products.

· Install and upgrade Epicor applications.

· Installation and troubleshoot of operating systems and databases.

· Manage a volume/stress lab, including QA, troubleshooting, debugging, code analysis and documentation of results.

· Manage Microsoft Clustering and hardware load balancing testing scenarios, troubleshooting and reporting results.

· Consistently meet or exceed team and individual objectives related to project requirements, client satisfaction, quality, and productivity.

· Configure, document and test software.

· Log, troubleshoot, diagnose, and resolve technical issues.

· Communicate clearly and effectively internally and with clients.

· Work closely with other team members as part of a cohesive group.

· Exchange knowledge with colleagues through such means as formal training, written communications and peer to peer interaction.

· Embrace technology and use it as means for ensuring personal growth and productivity.

Qualifications/Requirements:

· Four-year degree in Engineering, Computer Science or relevant experience preferred

· Experience in technical troubleshooting and analysis and QA environments required.

· Retail Experience with OPOS, POS for .Net and Point of Sale devices a plus.

· Knowledge of server, hardware and network technology.

· Knowledge of Microsoft Clustering and Hardware Load Balancing

· Knowledge of Microsoft OS and DB platforms (MCSE)

· Knowledge of debugging tools – i.e. Microsoft Development Studio, Win Debug and Application Verifier Ability to read C++ and C# code.

Desired Characteristics:

· Strong communication and interpersonal skills. High customer service orientation (internal and external).

· Proven strong technical and analytical skills. Strong organization skills with good follow-through and documentation.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Columbus-Technical-Support-Analyst-Job-OH-43085/2564567/256456725645672013-06-20Epicor Softwarefull-timeUSDstarting0BSColumbus, OH, US
Requisition Number: 8771

Location(s): Columbus, OH

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a member of the Epicor Retail Development team you will develop and maintain one or more of the Epicor Retail products. Possible projects include enhancing functionality to help us keep our competitive edge, leveraging newest Microsoft platform features with Windows 7/8 and SQL 2008/12, or extending our mobile product offerings on other platforms such as iOS. This position in particular, involves working on an Order Management application, and interfacing with Magento-based e-commerce sites.

Essential Responsibilities:
- Convert requirements into technical and functional specifications for large, complex projects
* Provide feature estimates
* Develop and enhance new and existing applications
* Write, test, and deploy code using established standards and procedures
* Understand and adhere to specifications
* Troubleshoot and maintain existing software according to company standards and procedures
* Design and deliver formal or informal training
* Mentor and support other developers
* Review deliverables and provide performance feedback
* Recommend process and technical improvements

Qualifications/Requirements:
- Bachelor in Computer Science, Computer Engineering (or appropriate computer science related certificate)
* 5 to 10 years of experience in software development
* Experience is Object Oriented PHP development
* Experience developing Magento modules
* Experience with HTML, XHTML, CSS, JAVASCRIPT, XSL
* Experience with MVC frameworks
* Strong e-commerce background
* Expertise with development life-cycle methodologies and best practices
* Experience creating and working with specifications
* Excellent troubleshooting and problem solving abilities
* Write solid code quickly with minimal defects
* Strong communication and interpersonal skills
* Demonstrated leadership skills

Desired Characteristics:
- Experience with LAMP (Linux, Apache HTTP Server, MySQL, PHP) stack
* Experience with Zend MVC Framework or similar MVC framework
* Strong relational database skills
* Experience working on Open Source projects
* Interface experience (XML, SOAP,REST)

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Columbus-Senior-Software-Developer%2C-eCommerce-Job-OH-43085/2425657/242565724256572013-06-20Epicor Softwarefull-timeUSDstarting0BSColumbus, OH, US
Requisition Number: 8386

Location(s): Columbus, OH

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a member of the RSG Development team, you will be responsible for translating high-level product visions into detailed business requirements. You will work within R&D project teams to deliver high quality products - on time and on budget. Bringing knowledge of retail business practices to the team, you will work with designers, developers and QA testers to ensure the products meet business needs with efficiency and usability.

Essential Responsibilities:
- Capture, validate, prioritize, analyze, verify, and communicate requirements for a cross channel Order Management System
* Understanding of architectural design to support meeting business objectives of the project
* Communicate changes, enhancements and requirements modifications to the team (business and technical)
* Document requirements
* Analyze and recommend improvements to applications and processes
* Participate in design reviews and testing activities
* Provide estimates for work to be completed
* Update project manager with status of project on an ongoing basis
* Drive issue identification and resolution and suggest alternatives
* Adhere to and enforce project and process standards
* Coach and guide other team members
* Conduct peer to peer deliverables review

Qualifications/Requirements:
- Bachelor's degree in Computer Science, MIS, or equivalent
* Retail business experience (In-Store Customer Facing or Head Office/Supply Chain)
* Understanding of ecommerce sites features and functionality
* Strong troubleshooting skills and technical aptitude
* Proficiency in MS Office
* Fluency in oral and written English
* Excellent communication, interpersonal and presentation skills to apply both internal and external
* Solid organizational and time management skills
* Be able to multitask by working on different projects at the same time
* Self-managed, positive with great attitude, capable to work off-hours and under pressure at times
* Able to work independently as well as on project teams

Desired Characteristics:
- Software development process experience
* Retail-Brands/online/cross-channel background
* Passion for ecommerce/online best practices and model development.

About the Benefits:

Epicor offers a wide variety of benefit programs to meet your lifestyle needs. Employees are eligible for comprehensive medical & dental plans including long term, short term and life insurance. Our Group Registered Retirement Savings Plan (RRSP) allows individual employees to benefit from the financial help of Epicor to build a better retirement income. Other benefits directed at helping employees achieve work/life balance include Employee Assistance Programs and Education subsidies

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Columbus-Senior-Business-Analyst-order-management-ecommerce-Job-OH-43085/2380728/238072823807282013-06-20Epicor Softwarefull-timeUSDstarting0BSColumbus, OH, US
Requisition Number: 8102

Location(s): North East, US - REMOTE

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Strategic Territory Manager, you will be responsible for selling ERP Software to medium and large wholesale distributors. Manage sales through forecasting, account resource allocation, account strategy, and planning. Participate in finding leads, the development, presentation and sales propositions. Negotiate pricing and contractual agreement to close the sale.

Essential Responsibilities:
- Manage a accounts in a geographical sales territory
* Manage inbound large project leads / opportunities
* Finding leads within large national and multi-national named accounts and non-named accounts
* Qualify opportunities with the aim of maximizing leads
* Plan and implement sales campaigns
* Co-ordinate with pre-sales and professional services teams
* Input ideas and participate in marketing events
* To fully understand the business requirements of prospects and customers
* Provide accurate and timely sales forecasts
* Manage the short, and medium, and long term pipeline

Qualifications/Requirements:
- Bachelor’s Degree in Business or related field
* Minimum of 10 years’ experience of new business sales
* Proven sales success – consistently 110%+ of $2m + annual software quota
* An accomplished track record of selling multi-level to business, technical, IT people, and C-level executives
* Business applications, e.g. ERP, Supply Chain, and CRM
* Background of distribution markets and businesses preferred
* Quickly qualify opportunities and key strategic positions for each new prospect
* Build and maintain relationships at the “C” and “VP” levels of the defined target markets accounts
* Successful candidates may have worked for companies such as: Oracle, SAP, Microsoft, Lawson, Infor, HighJump, Manhatten, Exact, Sage, or other ERP companies.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Remote-Sr_-Strategic-Sales-Account-Executive-Job-OR-97458/2260620/226062022606202013-06-20Epicor Softwarefull-timeUSDstarting0BSColumbus, OH, US
Requisition Number: 7635

Location(s): Minneapolis, MN or Irvine, CA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As an Associate Solutions Engineer at Epicor, you will use your experience to provide assistance to the sales force (direct and channel) offering an in-depth knowledge of the technical requirements and business use of our products in order to close sales opportunities.

Essential Responsibilities:
- Act as a Financial resource and liaison between the sales force and customer.
* Provide needed Accounting expertise in such processes as manufacturing, accounting and work flow analysis.
* Conduct customer or prospect webinars.
* Preparing for and conducting demos along with Sales team.
* some travel, domestic

Qualifications/Requirements:
- Accounting Degree or Accounting Minor with a Business Degree
* Any Experience in the manufacturing, distribution, or finance industry would be a plus

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Associate-Solutions-Engineer-Pre-Sales-Consultant-Job-MN-55401/2265506/226550622655062013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 3252

Location(s): Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Flexible Shifts

12-40 hours/week

Minneapolis/St. Louis Park

$10/hour

Our flexible shifts allow you to combine this role with your other commitments, and still enjoy the benefits of working for one of the world’s largest Enterprise Resource Planning (ERP) software organizations. Your career development is a high priority at Epicor. We’ll help you progress along a structured career path that could take you into a full time-role in field sales, software consultancy, management and beyond.

You’ll need to have the spirit and personality to enjoy the challenge of a new career. Persistence and resourcefulness are also important if you’re to get through to, and engage with, busy people. Previous experience within

We have a great team in place. Take a look at what some of our current Business Development Reps like about the role and their thoughts on Epicor: http://www.youtube.com/watch?v=_6ttAYA4WS4.

If you’re looking for a role with a lot of opportunity to gain new skills, win new customers and become part of an outstanding global team, it’s time to talk to Epicor.

Due to growth of the company, we are searching for hard-working, driven candidates for our already successful Business Development team. This is an excellent opportunity to gain professional business experience, and work for a company that offers its employees a fun, but professional team environment. We also offer plenty of room for advancement.

As for us, with over 20,000 customers in more than 140 countries, we’re already a leading provider of innovative business software to major companies across the world, and we’re still growing. In fact, we were named as one of Fortune Magazine’s top 100 fastest growing companies.

Essential Responsibilities:

As a Business Development Representative, you’ll be working out of our offices in the suburbs of Minneapolis. Your primary responsibilities will include:
- Contacting key decision-makers across the US to inform them about Epicor and to generate interest in our products.
* Assisting your Manager by qualifying leads to better manage the territory
* Conducting market research to be followed up by the Territory Managers in the field.
* Target top 100 companies in your territory by sending out marketing literature.
* Continuously learning on our applications/value proposition/differentiation in order to enhance conversations with prospects.

Qualifications/Requirements:

A successful candidate could have experience in one of the following:
- Business Development
* Business to business (B2B) Sales
* Inside Sales/Outside Sales
* Retail
* Hospitality
* Customer Service
* Marketing
* Call Center

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Part-Time-Business-Development-Rep-Job-MN-55401/1645176/164517616451762013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 3272

Location(s): Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Due to growth of the company, we are searching for hard-working, driven candidates for our already successful Business Development team. This is an excellent opportunity to gain professional business experience, and work for a company that offers its employees a fun, but professional team environment. We also offer plenty of room for advancement.

As for us, with over 20,000 customers in more than 150 countries, we’re already a leading provider of innovative business software to major companies across the world, and we’re still growing. In fact, we were named as one of Fortune Magazine’s top 100 fastest growing companies.

Essential Responsibilities:

As a Business Development Representative, you’ll be working out of our offices in the suburbs of Minneapolis. Your primary responsibilities will include:
- Contacting key decision-makers across the US to inform them about Epicor and to generate interest in our products.
* Assisting your Manager by qualifying leads to better manage the territory
* Conducting market research to be followed up by the Territory Managers in the field.
* Target top 100 companies in your territory by sending out marketing literature.
* Continuously learning on our applications/value proposition/differentiation in order to enhance conversations

Qualifications/Requirements:
- Business Development
* Business to business (B2B) Sales
* Inside Sales/Outside Sales
* Retail
* Hospitality
* Customer Service
* Marketing
* Call Center

Our flexible shifts allow you to combine this role with your other commitments, and still enjoy the benefits of working for one of the world’s largest Enterprise Resource Planning (ERP) software organizations. Your career development is a high priority at Epicor. We’ll help you progress along a structured career path that could take you into a full time-role in field sales, software consultancy, management and beyond.

You’ll need to have the spirit and personality to enjoy the challenge of a new career. Persistence and resourcefulness are also important if you’re to get through to, and engage with, busy people. Previous experience within

We have a great team in place. Take a look at what some of our current Business Development Reps like about the role and their thoughts on Epicor: http://www.youtube.com/watch?v=_6ttAYA4WS4 .

If you’re looking for a role with a lot of opportunity to gain new skills, win new customers and become part of an outstanding global team, it’s time to talk to Epicor.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Full-Time-Business-Development-Rep-Job-MN-55401/1645177/164517716451772013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 3438

Location(s): Minneapolis, MN

About Us: Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.

Role Summary/Purpose:

Flexible Shifts

12-40 hours/week

Minneapolis/St. Louis Park

$10/hour

Our flexible shifts allow you to combine this role with your other commitments, and still enjoy the benefits of working for one of the world’s largest Enterprise Resource Planning (ERP) software organizations. Your career development is a high priority at Epicor. We’ll help you progress along a structured career path that could take you into a full time-role in field sales, software consultancy, management and beyond.

You’ll need to have the spirit and personality to enjoy the challenge of a new career. Persistence and resourcefulness are also important if you’re to get through to, and engage with, busy people. Previous experience within

We have a great team in place. Take a look at what some of our current Business Development Reps like about the role and their thoughts on Epicor: http://www.youtube.com/watch?v=_6ttAYA4WS4.

If you’re looking for a role with a lot of opportunity to gain new skills, win new customers and become part of an outstanding global team, it’s time to talk to Epicor.

Due to growth of the company, we are searching for hard-working, driven candidates for our already successful Business Development team. This is an excellent opportunity to gain professional business experience, and work for a company that offers its employees a fun, but professional team environment. We also offer plenty of room for advancement.

As for us, with over 20,000 customers in more than 140 countries, we’re already a leading provider of innovative business software to major companies across the world, and we’re still growing. In fact, we were named as one of Fortune Magazine’s top 100 fastest growing companies.

Essential Responsibilities:

As a Business Development Representative, you’ll be working out of our offices in the suburbs of Minneapolis. Your primary responsibilities will include:
- Contacting key decision-makers across the US to inform them about Epicor and to generate interest in our products.
* Assisting your Manager by qualifying leads to better manage the territory
* Conducting market research to be followed up by the Territory Managers in the field.
* Target top 100 companies in your territory by sending out marketing literature.
* Continuously learning on our applications/value proposition/differentiation in order to enhance conversations with prospects.

Qualifications/Requirements:

A successful candidate could have experience in one of the following:
- Business Development
* Business to business (B2B) Sales
* Inside Sales/Outside Sales
* Retail
* Hospitality
* Customer Service
* Marketing
* Call Center

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Part-Time-Business-Development-Rep-Job-MN-55401/1645195/164519516451952013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 7008

Location(s): Minneapolis, MN

About Us: Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.

Role Summary/Purpose:

Develop and enhance software under the direction of Engineering Management and Product Management. Learn and understand the software development life cycle process. Perform other related work as necessary.

Essential Responsibilities:
- Ability to analyze detailed design specifications, provide feedback, and perform the work required from the design.
* Analyzes requirements and clarify scope and breadth of work tasks with business analysts and product managers.
* Reviews code and perform an adequate level of unit, functional and integrated testing to ensure quality standards are attained.
* Learns and employs knowledge of the business segment targeted by the software application.
* Develop business software as defined in Design Specifications and as directed by supervisor.
* Attend design review meetings to assist in identifying design issues and programming methods that will improve work productivity and product quality.
* Communicate with co-workers, quality assurance staff, and documentation staff to clarify program design details, exchange and verify information, and coordinate work activities.
* Participate in process assessment programs and make recommendations to improve software development methods.
* Identify and resolve programming problems by following routine methods, established system development methodologies, and through the guidance of more senior software engineering staff.
* Develop queries, reports, stored procedures and triggers.
* Complete and maintain basic work and project records.

Qualifications/Requirements:

Education Preferred:
- Educational attainment equivalent to a Bachelor’s Degree in Computer Science, Information Systems or related field.

Work Experience:
- Three or more years of software development, programming and analytical experience.
* Three or more years working with database management systems.

Knowledge:
- ERP software knowledge in Accounting or Manufacturing/Distribution.
* Knowledge of programming techniques and structures as they apply to a multi-user environment.
* Knowledge of database usage and optimization techniques
* Knowledge of data normalization techniques.
* Knowledge of SQL and/or Open Edge(Progress) Databases
* Knowledge of C# preferred.
* Knowledge of customer service principals and techniques.

Skills:
- Translate the detail design to perform programming tasks to complete the project as required with some supervision.
* Analyze and recommend solutions to programming issues, defects and bugs as assigned or encountered.
* Schedule, organize and complete work in accordance with deadlines.
* Communicate effectively with co-workers, quality assurance staff, system users, documentation staff and management
* Work effectively in a team
* Maintain current knowledge of the latest application development technology.
* Check work for acceptability and conformance with standards.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Senior-Software-Engineer-Job-MN-55401/1925169/192516919251692013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 8134

Location(s): Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Technical Support Specialist for Epicor SaaS solutions will provide technical support in maintaining the Epicor SaaS systems, assist SaaS customers, and help enable and introduce new SaaS solutions.

Essential Responsibilities:
- Ensure that the systems are up and running.
* Monitor, resolve, and escalate issues within SaaS infrastructure
* Analyze system logs and identifying potential issues with SaaS systems
* Install and configuring new hardware and software
* Support and/or perform application upgrades
* Define and document standard operating procedures for the SaaS systems
* Manage new customer set up and data import
* Work with customers to address technical and performance related issues
* Troubleshoot customer reported problems
* Publish customer specific content into the systems
* Support new SaaS solution projects and the global rollout of Epicor SaaS

Qualifications/Requirements:
- Experience in ERP application support, IT technical services, or IT system administration
* Technical, Associate or Bachelor degree with IT or computer focus
* Technical certifications (e.g. Microsoft MSCA) are a plus
* Experience with Epicor ERP is a plus
* Understanding of networks, LAN, WAN, and application hosting
* Willingness to learn and take on broader responsibilities
* Self motivated and able to work effectively on independent or team projects
* Superb customer support acumen
* Strong aptitude for problem solving
* Excellent communication skills

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Technical-Support-Specialist-Job-MN-55401/2244223/224422322442232013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 8130

Location(s): US - Remote

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Sales Executive, you will be responsible for selling Epicor Retail solutions to medium and large general merchandising and specialty retailers across the Midwestern region of the US. Your experience in prospecting, developing opportunities and closing business along with your established network in the Retail Software industry will enable you to reach your overall revenue goals.

Essential Responsibilities:
- Achieve and exceed monthly & annual quota
* Create and maintain pipeline of 3 X quota over a rolling 6 month period
* Quickly qualify opportunities and key strategic positions for each new prospect
* Build and maintain relationships at the “C” and “VP” levels of the defined target markets
* Demonstrate a solid approach to the sales process with creativity and vision
* Continue to develop your knowledge of the retail market and the products that Epicor Retail provides

Qualifications/Requirements:
- Bachelor degree in Business or a related field
* 5 years + experience selling of retail software (experience from organizations such as SAP / Oracle / JDA / Microsoft Retail Management System / IBM / would be ideal)
* Strong network that can be leveraged to build pipeline
* Proven track record of exceeding sizable quotas consistently ($2 million + annually)
* Excellent communication, interpersonal, and presentation skills
* Proficient understanding of both Store and Enterprise application dependencies as they relate to the solutions and the respective retail business flow.
* Proficiency in MS Office
* Ability to travel 30 - 50% of the time

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Irvine-Sr_-Customer-Account-Manager-Job-CA-92602/2307066/230706623070662013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 8651

Location(s): Minneapolis, MN / Irvine, CA / Westminster, CO

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Strategic Business Development Representative (SBDR) builds relationships with C-Level contacts, generates and cultivates leads and sets onsite appointments for outside Strategic Sales Team. Responsible for attaining a quota on a monthly, quarterly and annual basis. We seek applicants with a strong work ethic, a bottom line focus and the desire to grow company revenue.

Essential Responsibilities:
- Responsible for heavy outbound B2B calling throughout an assigned territory for direct lead generation and appointment setting.
* Follow-up calls to direct marketing programs to support our outside sales team and for attaining quota on a monthly and annual basis.
* Must have a strong focus on building the pipeline for the company's Account Executives and getting prospects and customers into the pipeline for future revenue generation by identifying key contacts and acquiring key lead criteria for each account.
* Must have prior experience or demonstrated the capacity of being able to cultivate and manage existing leads in a sales pipeline through preliminary sales stages.
* The ideal candidate must possess a strong aptitude for business-to-business outbound calling campaigns, have experience building relationships with C-Level contacts within a customer or prospect and must function comfortable in a fast- paced performance based call center environment.
* Excellent phone voice, manner, written, and verbal communications skills required.
* Ability to field questions from prospects and customers about the company, products, services, implementation.
* Responsible for entering data into our customer relationship management software.

Qualifications/Requirements:
- Prior outside or 3+ years inside or telephone sales experience, or solution selling experience preferably in the software industry.
* Prior experience creating calling campaigns for strategic business, building relationships with C-Level executives, setting appointments for sales executives and nurturing account relationships to lead generation.
* Must have held individual quota goals in previous positions and a proven track record.
* Self Starter with outstanding organizational skills.
* Experience in telemarketing, telesales, sales making outbound calls.
* Must have MS office applications, pc skills and be detailed oriented.
* Preferred but not required experience using Salesforce.com.
* Preferred but not required supply chain or distribution.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Strategic-Business-Development-Representative-Job-MN-55401/2551813/255181325518132013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 8753

Location(s): Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Conducts live training on tools and technical courses both in the classroom, virtually (over the web) and on-site for customers, partners and employees on the use of the Epicor ERP software application and peripheral products.

Essential Responsibilities:
- Conducts live training courses on technical topics to Epicor customers, partners and employees. Classes are conducted primarily over the web using content developed by Epicor University, however, classroom and on-site training is also conducted.
* Workshops may also be given on topics without formal Epicor University courses.
* Learns about new and updated products and features to ensure the ability to teach training courses on these products. Stays up to date on new products, tools and technologies.
* Follows up on training via education surveys and evaluations to ensure that they are meeting company and customer objectives.
* Other projects/duties as assigned.
* Some basic courses in one other track – scm/mfg or financial may need to be given occasionally.
* Develop short web based training courses on topics/functionality.

Qualifications/Requirements:
- Bachelor’s degree or equivalent training in business, engineering or computer science.
* Minimum 5 years experience in technical training, field sales, product support and/or consulting environment
* Thorough knowledge of ERP product use and application
* System administration, database structure, web services, service oriented architecture (SOA) experience preferred
* Education principles and methodologies
* Excellent knowledge of company products and application areas
* Excellent writing, editing, communications, presentation, and interpersonal skills
* Communicate and train on technical information effectively, both orally and in writing
* Read, analyze, and interpret technical documents and course materials.
* While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; sit and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must regularly lift and /or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Frequent travel may be required. Course presentations may require considerable standing and moving around presentation area.
* Flexibility in working hours are necessary. This is a global team and while the majority of the work will be in the time zoned where person is based, learning and some delivery (less than 10%) may be in time zones 2 hours or more different.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Senior-Trainer-Job-MN-55401/2458227/245822724582272013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 8084

Location(s): Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Develop and enhance software under the direction of Engineering Management and Custom Development . Learn and understand the software development life cycle process. Perform other related work as necessary.

Essential Responsibilities:
- Ability to analyze detailed design specifications, provide feedback, and perform the work required from the design.
* Analyzes requirements and clarify scope and breadth of work tasks with business analysts and product managers.
* Reviews code and perform an adequate level of unit, functional and integrated testing to ensure quality standards are attained.
* Learns and employs knowledge of the business segment targeted by the software application.
* Develop business software as defined in Design Specifications and as directed by supervisor.
* Attend design review meetings to assist in identifying design issues and programming methods that will improve work productivity and product quality.
* Communicate with co-workers, quality assurance staff, and documentation staff to clarify program design details, exchange and verify information, and coordinate work activities.
* Participate in process assessment programs and make recommendations to improve software development methods.
* Identify and resolve programming problems by following routine methods, established system development methodologies, and through the guidance of more senior software engineering staff.
* Develop queries, reports, stored procedures and triggers.
* Complete and maintain basic work and project records.

Qualifications/Requirements:

Education Preferred:
- Educational attainment equivalent to a Bachelor’s Degree in Computer Science, Information Systems or related field.

Work Experience:
- Three or more years of software development, programming and analytical experience.
* Three or more years working with database management systems.

Knowledge:
- ERP software knowledge in Accounting or Manufacturing/Distribution.
* Knowledge of programming techniques and structures as they apply to a multi-user environment.
* Knowledge of database usage and optimization techniques
* Knowledge of data normalization techniques.
* Knowledge of SQL and/or Open Edge(Progress) Databases
* Knowledge of C# preferred.
* Knowledge of customer service principals and techniques.

Skills:
- Translate the detail design to perform programming tasks to complete the project as required with some supervision.
* Analyze and recommend solutions to programming issues, defects and bugs as assigned or encountered.
* Schedule, organize and complete work in accordance with deadlines.
* Communicate effectively with co-workers, quality assurance staff, system users, documentation staff and management
* Work effectively in a team
* Maintain current knowledge of the latest application development technology.
* Check work for acceptability and conformance with standards.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-C%23-_NET-Senior-Software-Engineer-Job-MN-55401/2271250/227125022712502013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 7763

Location(s): Yardley, PA or Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As Product Marketing Manager (Wholesale Distribution Solutions), you will be responsible for the strategic direction and evangelism, both internal and external, for Epicor Prophet 21, Epicor Eclipse and Epicor Prelude together with companion products. You will be the primary spokesperson for your products and must be comfortable with all communication channels including public speaking. You must possess a unique blend of wholesale distribution experience and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time researching the market to understand trends and problems, and find visionary solutions for the broader market. You will craft the messaging and positioning for your products. Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into business benefits are crucial. You will also be the primary internal champion for the wholesale distribution sector as we develop our longer term strategic initiatives.

You must be able to interact with all areas of the company. In particular you will work with Product Management to define a strategy derived from existing ideas, and help to develop new ideas based on your industry experience, ongoing market research and your contact with customers and analysts. You will work with sales and marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.

Essential Responsibilities:
- Defining strategic direction and priorities for your product;
* Develop product positioning and messaging that differentiates your products in the market;
* Sales enablement – communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process of your products;
* Market intelligence – be the expert on your buyers, how they buy and their buying criteria; be the expert on your competition and how to crush them;
* Analyzing potential partner relationships for your products

Qualifications/Requirements:
- 5+ years of software product marketing experience with at least 2 year’s experience in a field facing role
* Knowledgeable in Wholesale Distribution and technology
* Bachelor’s in business or marketing
* Very strong verbal and written communication skills
* Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties.
* Comprehensive knowledge of Microsoft Office (PowerPoint, Word, Excel, Pivot Tables, Project) and ideally Microsoft SharePoint.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Senior-Manager%2C-Product-Marketing-%28Wholesale-Distribution%29-Job-MN-55401/2571099/257109925710992013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 9052

Location(s): Denver, CO or Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As Senior Manager, Product Marketing (HCM), you will be responsible for the strategic direction and evangelism, both internal and external, for Epicor HCM solutions around the world. You will be the primary spokesperson for HCM both as a standalone solution and as part of Epicor ERP and must be comfortable with all communication channels including public speaking. You will also be responsible for driving the continued global expansion of our HCM solutions. Direct experience with Human Capital Management practices or solutions is essential. You must possess a unique blend of HR business experience and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time researching the market to understand trends, problems, and to keep abreast of regulatory changes that might impact Epicor HCM. You will craft the messaging and maintain the documentation and marketing materials for Epicor HCM. Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into business benefits are crucial. You will also work with the VP Product Marketing and the HCM development group in the on-going strategic expansion and development of Epicor HCM.

You must be able to interact with all areas of the company. In particular you will work with Product Management to define roadmap to expand existing capabilities, and help to develop new ideas based on your ongoing market research and your contact with customers and analysts. You will work with sales and marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.

Essential Responsibilities:
- Defining global strategic direction and priorities for the expansion of Epicor Human Capital Management;
* Working with Product Management and the development organization in the detailed definition of functional enhancements and user stories;
* Develop product positioning and messaging that differentiates our approach in the market;
* Sales enablement – communicate the value proposition of our global approach to the sales team and develop the sales tools and detailed materials that support the selling process of HCM functionality;
* Market intelligence – be the expert on the local country specific commercial and fiscal requirements in all existing and target markets, how this is evolving; be the expert on your competition and how to crush them;
* Analyzing potential partner relationships to further our global proposition

Qualifications/Requirements:
- 6+ years in an HCM field facing role with at least 3 year’s software product marketing experience:
* Experienced with a significant background in Human Capital Management solutions
* Bachelor’s in business or marketing
* Very strong verbal and written communication skills
* Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties.
* Comprehensive knowledge of Microsoft Office (PowerPoint, Word, Excel, Pivot Tables, Project) and Microsoft SharePoint.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Senior-Manager%2C-Product-Marketing-%28HCM%29-Job-MN-55401/2571102/257110225711022013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 9225

Location(s): Minneapolis MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Channel Operations Assistant is responsible for working with Epicor business and technology concerns to maximize partner operational business processes. The COA will help achieve channel objectives by assisting in valuable projects that will increase partner lead flow, consolidate historic data for strategic planning, communicate with prospects to help generate revenue, audit data in system for proper tracking and reporting along with other day to day program execution needs.

Essential Responsibilities:

· Executes assigned projects targeted at channel operational improvement objectives.

· Recast historic channel sales data to include industry and product information – establish deeper insight into served markets and whitespace potential

· Create a summer multi-touch webinar event:

­ Event theme

­ Webinar creation including speaker

­ Front-end demand gen content creation

­ Email template tickler communication piece leading up

­ Instructions for partner on how/steps to execute

­ Registration page setup (if possible)

­ ROI measurement

· Culminating with webinar in mid-July

· Partner leads breakdown by average size of lead; customers by region; budget; etc - per partnerby state or country – which events/expos are good;

· Audit SFDC to check partner notes, missing information, bdr calling notes

· Competitors’ presence in those regions;

· Industries concentration by sub-region/country

· Call to invite hot prospects to Epicor events

· Work with PR to make customer success videos for Partner Leads/Implementations

Qualifications/Requirements:

· Ability to work autonomously with technical products and office applications in particular Microsoft Excel

· Strong reasoning and analysis skills to identify workflow, process or system improvements.

· Self-starter that can maintain attention to detail, and ensure timely, accurate execution of assigned tasks with low levels of direction

· Highly driven individual with an execution focus and a strong sense of urgency

· Ability to understand and work with a variety of technical environments, communications mediums, and complex systems

· Orientation to customer service

· Ability to manage effectively and efficiently multiple tasks and priorities

· Operate effectively in a fast-paced, multi-task work environment with emphasis on logical deduction and completed staff work.

· English, both oral and written required

Desired Characteristics:

· Earning a BS/BA degree in with a technical or business focus preferred

· Experience with sales, business development, IT as plus]]>http://jobs.epicor.com/job/Minneapolis-Channel-Operations-Intern-Job-MN-55401/2581093/258109325810932013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 9222

Location(s): Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The intern would work with Sr. Support Analysts to clean up and maintain calls queues. This would also free up a resource to focus on customer on Epicor 9 and allow analysts to focus Epicor 10 preparation.

Essential Responsibilities:

· Call Follow-up

· Resolved/pending SCR call follow-up.

· Customer request queue

· Epicor 9/Vantage queue maintenance

· Administrative Tasks

· Open call follow-up

· Voice mail follow-up

· Clientele maintenance

· 2 Day report Admin

· Support reporting

Qualifications/Requirements:

Pursing a four year degree in IT, MIS or a related discipline.

Customer service experience, organizational skills, Microsoft office products.

Desired Characteristics:

· Self-starter abilities are essential and the aptitude to work independently and in a team environment.

· Acts as a liaison between end user and appropriate internal resources.

· Performs other related work as assigned.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Associate-Application-Support-Intern-Job-MN-55401/2581096/258109625810962013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 9231

Location(s): Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Product Marketing Intern will assist a group of Product Marketing professionals to communicate, evangelize and launch world-class ERP products and services. The Product Marketing Intern will lead assigned projects working closely with Marketing and other departments throughout the company.

Essential Responsibilities:

The Product Marketing Intern will be involved in various projects ranging from competitive and data analysis, case study development, and sales tools creation. In addition to completing project tasks, this role will develop go-forward processes for efficient methods to continue the work upon completion of the internship.

Qualifications/Requirements:
- Currently enrolled in a 4 year college program
* Strong written and oral communication skills
* Must be proficient in Microsoft Word and Excel
* Strong attention to detail and focus on quality
* Demonstrated time management skills

Desired Characteristics:
- Self starter
* Can work successfully with minimal and possibly remote supervision
* Interested in high-tech and business-to-business marketing
* Has knowledge or desire to learn more about international marketing

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Product-Marketing-Intern-Job-MN-55401/2581099/258109925810992013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 9232

Location(s): Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Product Marketing Intern will assist a group of Product Marketing professionals to communicate, evangelize and launch world-class ERP products and services. The Product Marketing Intern will lead assigned projects working closely with Marketing and other departments throughout the company.

Essential Responsibilities:

The Product Marketing Intern will be involved in various projects ranging from competitive and data analysis, case study development, and sales tools creation. In addition to completing project tasks, this role will develop go-forward processes for efficient methods to continue the work upon completion of the internship.

Qualifications/Requirements:
- Currently enrolled in a 4 year college program
* Strong written and oral communication skills
* Must be proficient in Microsoft Word and Excel
* Strong attention to detail and focus on quality
* Demonstrated time management skills

Desired Characteristics:
- Self starter
* Can work successfully with minimal and possibly remote supervision
* Interested in high-tech and business-to-business marketing
* Has knowledge or desire to learn more about international marketing

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Product-Marketing-Intern-Job-MN-55401/2581100/258110025811002013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 9229

Location(s): Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Assist in maintaining the global website content on epior.com and execute search engine optimization to create the best user experience, increase rankings and improve inbound leads. The intern will coordinate with IT, the web management team, creative resources and SEO agencies on a variety of web related projects. Strong writing and communication skills are needed.

Data analysis of content and SEO metrics will be an important part of the role. The intern will update and analyze data within the Epicor SEO tracking software to improve performance and will have the opportunity to work on both the main site and the regional sites in different countries. In addition, they will work with content managers to identify content assets that perform well in terms of conversions on epicor.com and will conduct audits on the sites to make sure all assets and content are current and optimized. The intern will also have the opportunity to learn about on-page and off-page optimization and will research opportunities to increase inbound links.

Qualifications/Requirements:

• Currently enrolled in a 4 year college program; with preference for Marketing, Communications, and Web focus

• Strong written and oral communication skills

• Must be proficient in Microsoft Word and Excel

• Strong attention to detail and focus on quality

• Demonstrated time management skills

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Web-Marketing-and-SEO-Intern-Job-MN-55401/2581101/258110125811012013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 9194

Location(s): Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The intern would work with Sr. Support Analysts to clean up and maintain calls queues. This would also free up a resource to focus on customer on Epicor 9 and allow analysts to focus Epicor 10 preparation.

Essential Responsibilities:

· Call Follow-up

· Resolved/pending SCR call follow-up.

· Customer request queue

· Epicor 9/Vantage queue maintenance

· Administrative Tasks

· Open call follow-up

· Voice mail follow-up

· Clientele maintenance

· 2 Day report Admin

· Support reporting

Qualifications/Requirements:

Pursing a four year degree in IT, MIS or a related discipline.

Customer service experience, organizational skills, Microsoft office products.

Desired Characteristics:

· Self-starter abilities are essential and the aptitude to work independently and in a team environment.

· Acts as a liaison between end user and appropriate internal resources.

· Performs other related work as assigned.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Associate-Application-Support-Intern-Job-MN-55401/2581102/258110225811022013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 9195

Location(s): Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The intern would work with Sr. Support Analysts to clean up and maintain calls queues. This would also free up a resource to focus on customer on Epicor 9 and allow analysts to focus Epicor 10 preparation.

Essential Responsibilities:

· Call Follow-up

· Resolved/pending SCR call follow-up.

· Customer request queue

· Epicor 9/Vantage queue maintenance

· Administrative Tasks

· Open call follow-up

· Voice mail follow-up

· Clientele maintenance

· 2 Day report Admin

· Support reporting

Qualifications/Requirements:

Pursing a four year degree in IT, MIS or a related discipline.

Customer service experience, organizational skills, Microsoft office products.

Desired Characteristics:

· Self-starter abilities are essential and the aptitude to work independently and in a team environment.

· Acts as a liaison between end user and appropriate internal resources.

· Performs other related work as assigned.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Associate-Application-Support-Intern-Job-MN-55401/2581104/258110425811042013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 8701

Location(s): Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Develop and enhance software under the direction of software architects, internal and external customer and product development. Learn and understand the software development life cycle process. Perform other related work as necessary.

Essential Responsibilities:

· Ability to analyze detailed design specifications, provide feedback, and perform the work required from the design.

· Analyzes requirements and clarify scope and breadth of work tasks with business analysts and product managers.

· Reviews code and perform an adequate level of unit, functional and integrated testing to ensure quality standards are attained.

· Learns and employs knowledge of the business segment targeted by the software application.

· Develop business software as defined in Design Specifications and as directed by supervisor.

· Attend design review meetings to assist in identifying design issues and programming methods that will improve work productivity and product quality.

· Communicate with co-workers, quality assurance staff, and documentation staff to clarify program design details, exchange and verify information, and coordinate work activities.

· Participate in process assessment programs and make recommendations to improve software development methods.

· Identify and resolve programming problems by following routine methods, established system development methodologies, and through the guidance of more senior software engineering staff.

· Develop queries, reports, stored procedures and triggers.

· Complete and maintain basic work and project records.

Qualifications/Requirements:

· Educational attainment equivalent to a Bachelor’s Degree in Computer Science, Information Systems or related field.

· Three or more years of software development, programming and analytical experience.

· Three or more years working with database management systems.

· ERP software knowledge in Accounting or Manufacturing/Distribution.

· Knowledge of programming techniques and structures as they apply to a multi-user environment.

· Knowledge of database usage and optimization techniques

· Knowledge of data normalization techniques.

· Knowledge of SQL and/or Open Edge(Progress) Databases

· Knowledge of C# preferred.

· Knowledge of customer service principals and techniques.

· Translate the detail design to perform programming tasks to complete the project as required with some supervision.

· Analyze and recommend solutions to programming issues, defects and bugs as assigned or encountered.

· Schedule, organize and complete work in accordance with deadlines.

· Communicate effectively with co-workers, quality assurance staff, system users, documentation staff and management

· Work effectively in a team

· Maintain current knowledge of the latest application development technology.

· Check work for acceptability and conformance with standards.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-C%23-_NET-Senior-Software-Engineer-Job-MN-55401/2593506/259350625935062013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number:

Location(s): Minneapolis MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Channel Operations Assistant is responsible for working with Epicor business and technology concerns to maximize partner operational business processes. The COA will help achieve channel objectives by assisting in valuable projects that will increase partner lead flow, consolidate historic data for strategic planning, communicate with prospects to help generate revenue, audit data in system for proper tracking and reporting along with other day to day program execution needs.

Essential Responsibilities:

· Executes assigned projects targeted at channel operational improvement objectives.

· Recast historic channel sales data to include industry and product information – establish deeper insight into served markets and whitespace potential

· Create a summer multi-touch webinar event:

­ Event theme

­ Webinar creation including speaker

­ Front-end demand gen content creation

­ Email template tickler communication piece leading up

­ Instructions for partner on how/steps to execute

­ Registration page setup (if possible)

­ ROI measurement

· Culminating with webinar in mid-July

· Partner leads breakdown by average size of lead; customers by region; budget; etc - per partnerby state or country – which events/expos are good;

· Audit SFDC to check partner notes, missing information, bdr calling notes

· Competitors’ presence in those regions;

· Industries concentration by sub-region/country

· Call to invite hot prospects to Epicor events

· Work with PR to make customer success videos for Partner Leads/Implementations

Qualifications/Requirements:

· Ability to work autonomously with technical products and office applications in particular Microsoft Excel

· Strong reasoning and analysis skills to identify workflow, process or system improvements.

· Self-starter that can maintain attention to detail, and ensure timely, accurate execution of assigned tasks with low levels of direction

· Highly driven individual with an execution focus and a strong sense of urgency

· Ability to understand and work with a variety of technical environments, communications mediums, and complex systems

· Orientation to customer service

· Ability to manage effectively and efficiently multiple tasks and priorities

· Operate effectively in a fast-paced, multi-task work environment with emphasis on logical deduction and completed staff work.

· English, both oral and written required

Desired Characteristics:

· Earning a BS/BA degree in with a technical or business focus preferred

· Experience with sales, business development, IT as plus]]>http://jobs.epicor.com/job/Minneapolis-Channel-Operations-Intern-Job-MN-55401/2582897/258289725828972013-06-20Epicor Softwarefull-timeUSDstarting0BSMinneapolis, MN, US
Requisition Number: 9158

Location(s): Chicago, IL

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Regional Consulting Manager has the overall responsibility for the regional consulting practice. The primary goal is to maintain consulting division profitability at the regional level. This requires effective planning, assessment and allocation of consulting resources within the regional practice area. The Regional Consulting Manager will also retain the overall responsibility for maintaining client satisfaction during the software implementation process.

Essential Responsibilities:
- Act as third line and final decision maker on infrastructure design, installation and deployment of Epicor, third party and Microsoft server software applications
* Mentor a remote team to carry out installation and maintenance of the OS, SQL database, Microsoft Server applications, security and authentication in the domains, WAN and LAN design and troubleshooting
* Answer sales and consulting questions for new customer discoveries
* Host quotes and installation projects, by understanding the details of all main line Epicor applications, the environment they need to work in, their database and authentication methods.
* Manage all aspects of consulting services staffing and customer implementation projects.
* Approve and maintain consulting team’s budgets, billings, and revenue forecasts.
* Ensures project deliverables meet client expectations.
* Responsible for meeting revenue quota.
* Address and resolve customer issues that pertain to consulting services deliverables.
* Assist direct reports in meeting their utilization goals.
* Hires, develops and motivates staff and controls attrition.
* Assist CAMs and SCM team with the long-range assessments of existing customers to assist in the sale of new products and upgrades, as well as retain the CSP revenue stream.
* Assist New Business Sales by closing the business solution with services.
* Preparation and negotiation of Service Engagements.
* Participation and Attendance at User Group to reinforce Customer rapport.
* Participation at high level status meetings at customer (i.e. Stage Reviews, Kickoffs)
* Assist in collection of open AR.
* The Regional Consulting Manager will work closely with the regional ESC sales organizations to develop regional sales and marketing initiatives.
* Participate in pre-sales presentations, services planning, proposal response, proposal preparation and work planning development.
* Develop service recommendation with the Account Executive that will ensure a successful implementation by the prospective client.
* Develop working relationships with 3rd party consulting firms in their respective regions. The objective is to establish pools of knowledgeable e by Epicor implementers within the individuals regions.
* Perform project implementation staffing analysis and evaluate the mix of the ESC and 3rd party contractors to be recommended for each engagement.
* Analyze the profitability the risk potential for each engagement and recommend the solution that will satisfy the client while maximizing the ESC profitability and reducing the overall project risk.
* Identify new service opportunities in the region and develop marketing plans to implement those services.
* Responsible for maintaining consulting chargeability and profitability by efficient scheduling of resources and by identifying other engagement opportunities with clients.
* This individual assumes the responsibility for maintaining the chargeability of staff in the region.
* Overall responsibility for the billing activities and receivable collection activities within the region.
* Perform quality assurance reviews on either ESC or 3rd Party implementation engagements.
* Keeps region informed of current works status, accomplishments and concerns.
* Coaches and mentors consultants within the regional practice unit.
* Develops career management plans for each consultant and monitors the plan for completion for each consultant in the region.
* Responsible for hiring new personnel and performing the related human resource administration tasks that is associated with all consultants within the regional practice unit.

Qualifications/Requirements:
- Bachelor’s degree in Business or Computer Applications or equivalent work experience.
* Master’s Degree preferred
* Five to seven years product support or consulting experience.
* 1 to 2 years related project management experience.
* 2-3 years consulting experience with manufacturing software or work experience for a manufacturer.
* Implemented at least 3-5 customers in a lead capacity through an ERP software implementation.
* Knowledge of the whole Microsoft server side platform, from OS up through to programming interfaces used by Epicor software
* Manufacturing systems expertise
* Experience with all MS Office applications
* MS Project skills
* Good overall Presentation skills: Ability to present Outsourcing in sales meetings, face to face, or remotely
* Ability to handle confidential and sensitive information
* Ability to communicate effectively with customers, field consultants, supervisors, and co-workers
* Ability to prioritize workload and complete tasks within assigned timeframes
* Analyze customer problems and make recommendations for improvement
* 40 to 64% percent travel could be required

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Chicago-Senior-Regional-Consulting-Manager-Job-IL-60290/2569045/256904525690452013-06-20Epicor Softwarefull-timeUSDstarting0BSChicago, IL, US
Requisition Number: 8130

Location(s): US - Midwest

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Sales Executive, you will be responsible for selling Epicor Retail solutions to medium and large general merchandising and specialty retailers across the Midwestern region of the US. Your experience in prospecting, developing opportunities and closing business along with your established network in the Retail Software industry will enable you to reach your overall revenue goals.

Essential Responsibilities:
- Achieve and exceed monthly & annual quota
* Create and maintain pipeline of 3 X quota over a rolling 6 month period
* Quickly qualify opportunities and key strategic positions for each new prospect
* Build and maintain relationships at the “C” and “VP” levels of the defined target markets
* Demonstrate a solid approach to the sales process with creativity and vision
* Continue to develop your knowledge of the retail market and the products that Epicor Retail provides

Qualifications/Requirements:
- Bachelor degree in Business or a related field
* 5 years + experience selling of retail software (experience from organizations such as SAP / Oracle / JDA / Microsoft Retail Management System / IBM / would be ideal)
* Strong network that can be leveraged to build pipeline
* Proven track record of exceeding sizable quotas consistently ($2 million + annually)
* Excellent communication, interpersonal, and presentation skills
* Proficient understanding of both Store and Enterprise application dependencies as they relate to the solutions and the respective retail business flow.
* Proficiency in MS Office
* Ability to travel 30 - 50% of the time

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Chicago-Sr_-Customer-Account-Manager-Job-IL-60290/2520280/252028025202802013-06-20Epicor Softwarefull-timeUSDstarting0BSChicago, IL, US
Requisition Number: 8985

Location(s): Chicago, IL

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

70-80% TRAVEL

As an Epicor Consultant, you will participate in consulting engagements and assume responsibility for performing implementation tasks and producing quality deliverables. You will assist your Epicor Consulting Manager to organize and control tasks within the work plan and demonstrate the ability to lead small project teams or small and engagements. You must demonstrate the ability to work with the client on an independent basis for short-term engagements with little supervision by an Epicor Consulting Manager.

Essential Responsibilities:
- Project Manager for customer’s implementation of Epicor products.
* Tests, trains and troubleshoots system for customer, providing initial level of support for assigned product.
* Generate interest of customers in additional products and services.
* Responsible for timely entry of time and expenses in project accounting system.
* Ability to perform work plans, identify resource requirements, establish priorities for available resources and monitor the performance of project tasks.
* Possess accurate estimating skills for various project tasks. Ensure that project deliverables are completed on time and anticipate issues or conditions that may impact the original estimate or project budget.
* Must be able to travel on a national basis
* Must possess a valid driver’s license
* Must be available and able to travel overnight throughout North America, as this position requires 75% to 80% overnight travel.

Qualifications/Requirements:
- Bachelors degree - Business, MIS, IS, Education or related degree
* 5+ years consulting, business application training implementation or customer support experience in the software corrugated packaging industry required
* Exposure to Harry Rohde Management Systems software
* Solid understanding of manufacturing, distribution or and financial software concepts required
* Knowledge of Epicor’s enterprise packaging applications preferred
* Effective teaching, excellent verbal/written communication skills and PC skills required

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Chicago-ERP-%28HRMS%29-Implementation-Consultant-Job-IL-60290/2537781/253778125377812013-06-20Epicor Softwarefull-timeUSDstarting0BSChicago, IL, US
Requisition Number: 8970

Location(s): Austin, TX

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The buyer is the central purchasing authority for materials, equipment, supplies and services in accordance with prescribed purchasing regulations and procedures for internal consumption or resale.

Essential Responsibilities:

The buyer must be able to demonstrate ownership of the following on a day-to-day basis:
- Purchases goods and services for use by Epicor or resale to customers through company tools using defined process and procedures.
* Reviews, analyzes, and actions on purchase requisitions.
* Drives issue resolution within the commodity set.
* Performs supply chain forecasting for assigned commodities and actions as needed.
* Interviews and confers with vendors to obtain product or service information, such as price, availability, and delivery schedule.
* Communicates with internal customers on order status, issues, and expected resolution.
* Investigates and develops sources of supply.
* Assist in developing supplier sourcing strategy for assigned commodity.
* Conducts continuity of supply risk analysis of all assigned components and recommends mitigation strategies.
* Identify opportunities for supply chain optimization and implement as appropriate.
* Drive supplier performance improvement.
* Responsible for implementing supplier management process improvements and simplifications to identified Best-in-Class.
* Expedites orders and requests as needed.
* Track new technology developments for assigned products.
* Negotiate spot-buy opportunities as appropriate.

Qualifications/Requirements:
- Experience with ERP software and equipment desirable.
* 3-5 yrs experience as a buyer for high-tech industries preferred.
* Must be able to function in a fast-paced, demanding work environment.
* Must be proficient with Microsoft Office suite and associated programs.

Desired Characteristics:
- Leads Cross-Functional Teams: drives contributors across orgs to meet key deliverables / targets, customer experience, revenue and profitability as needed.
* Business Acumen: extremely knowledgeable of current business environment and own impact in such.
* Technical Acumen: extremely knowledgeable of technical aspects of assigned functions/commodities.
* Drive for Results: demonstrates high personal work standards and takes ownership for quality and timing of work.
* Technical and Communication Skills: very strong analytical skills coupled with an ability to summarize results for clear and effective communications.
* Creative Problem Solving: uses rigorous logic and methods to solve difficult problems. Looks beyond the obvious and does not stop at the first answer.
* Priority Setting: spends time to understand impact of each task and is quick to identify most critical projects/tasks. Clearly communicates priorities to all parties and deliver to that plan.
* Dealing with Ambiguity: quick to recognize situations where change is needed. Is able to rapidly switch focus and is comfortable with risk. Is able to start work using basic outlines and can fill in requirements during the development process.
* Strategic Agility: challenges himself/herself and team to constantly look for new approaches and sales techniques to achieve success.
* Escalation Management: takes the lead as an escalation point for issues that impact the customer experience.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Austin-Buyer-Job-TX-73301/2504219/250421925042192013-06-20Epicor Softwarefull-timeUSDstarting0BSAustin, TX, US
Requisition Number: 8788

Location(s): Austin, TX

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Product Manager responsible for the current eCommerce solutions for the Automotive Division of Epicor RDG. Products include B2B & B2C websites and eCommerce connectivity.

Essential Responsibilities:
- Responsible for defining and managing product requirements for the existing Automotive eCommerce solutions – be the voice of the customer and understand their needs in order to define them to Product Development and the rest of the organization
* Provide creative and innovative marketing methods for the current suite of eCommerce and connectivity products.
* Develop new lines of business based on current eCommerce usage.
* Be able to leverage existing network and brand recognition to promote products and services via the eCommerce portals developed and deployed by Epicor.
* Develop product specifications, maintain product enhancement list, participate in product development review meetings, ensure sales is properly equipped to be able to sell eCommerce products and services.
* Develop and deliver Sales Training – either in person, WebEx or Conference Calls
* Work with RDG marketing on messaging, trade show support, and customer communications.
* Maintain a key understanding of the competition and continues to push for highest value product offering for customers.
* Develop Newsletters and YouTube Videos on product functionality
* Looks for ways to create win-win-win solutions for customers, their customers, and Epicor.

Qualifications/Requirements:
- Bachelor’s Degree in Business (minimum)
* Excellent communication and presentation skills, experience in eCommerce, strong proficiency in MS Office, some travel required.

Desired Characteristics:

Ability to learn quickly and adjust to changing priorities; maintains a positive attitude; high standards with respect to the treatment of customers and peers.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Austin-Senior-Marketing-Manager-Automotive-Retail-Distribution-Group-Job-TX-73301/2496454/249645424964542013-06-20Epicor Softwarefull-timeUSDstarting0BSAustin, TX, US
Requisition Number: 8791

Location(s): Austin, TX

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Product Manager responsible for the current and new eCommerce solutions for the Automotive Division of Epicor RDG. Initial focus will be on new target eCommerce markets.

Essential Responsibilities:

Product Manager:

· Responsible for defining and managing product requirements for new Automotive eCommerce solutions – be the voice of the customer and understand their needs in order to define them to Product Development and the rest of the organization

· Lead team meetings with product development

· Work with RDG marketing on messaging, trade show support, and customer communications.

· Develop and deliver Sales Training – either in person, WebEx or Conference Calls

· Develop and maintain product roadmap

· Develop customer presentations and do product demo to prospective customers

· Manages website content and maintains currency of information

· Understands competitive products – provide product leadership such that Epicor’s solution are best in class and develop the best value and product functionality

· Be the product champion throughout the organization

Qualifications/Requirements:
- Bachelor’s Degree in Business (minimum).
* Excellent communication and presentation skills, experience in eCommerce, strong proficiency in MS Office, some travel may be required.

Desired Characteristics:
- Ability to learn quickly and adjust to changing priorities; maintains a positive attitude; high standards with respect to the treatment of customers and peers.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Austin-Senior-Marketing-Manager-Automotive-Retail-Distribution-Group-Job-TX-73301/2496457/249645724964572013-06-20Epicor Softwarefull-timeUSDstarting0BSAustin, TX, US
Requisition Number: 8794

Location(s): Austin, TX

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Support Specialist for Epicor Automotive Ecommerce solutions will provide technical support in assisting customer’s issues, monitoring systems, escalate issues when appropriate, and take 100% ownership to ensure customer satisfaction.

Essential Responsibilities:
- Receive and respond to customer issues and queries
* Keep customers informed about the resolution of issues (throughout the entire support life cycle process)
* Understand, analyze/triage and resolve customer issues
* Escalate issues to appropriate group for further resolution
* Reproduce customer problems
* Facilitate communication between customers and development as needed
* Document customer issues for future reference and contribute to knowledge base of solutions given to the customer
* Monitor and report status on Ecommerce systems to appropriate teams
* QA and resolution testing
* Be available to serve on a rotation schedule for off-hour support including weekends

Qualifications/Requirements:
- 1-5 years of experience working customer support/service – preferably in IT or software
* Experience in software application support, IT technical services, or IT system administration
* Technical, Associate or Bachelor degree with IT or computer focus
* XML knowledge is preferred
* Understanding of the internet, networks, LAN, WAN, and application hosting
* Willingness to learn and take on broader responsibilities
* Self-motivated and able to work effectively on independent or team projects
* Superb customer support acumen
* Strong aptitude for problem solving
* Excellent communication skills
* Experience with automotive aftermarket a plus

Desired Characteristics: Technical Support, Customer Service, Internet Technology

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Austin-Support-Specialist-Job-TX-73301/2542425/254242525424252013-06-20Epicor Softwarefull-timeUSDstarting0BSAustin, TX, US
Requisition Number: 8792

Location(s): Austin, TX

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Automotive Service and Repair Solutions for New Car Dealer Market

As an Inside Sales Rep/Account Manager, you will be responsible for building relationships and engraining yourself in the business of our existing customers and key new accounts. Through a consultative approach, your focus will be on increasing sales in the form of new and add-on data and connectivity products and services.

Working with a base of 10,000+ prospects, the Inside Sales Rep/Account Manager will provide outstanding customer service while driving sales through strong customer relationships and proactive account management.

This person must also provide consultation to customers regarding the purchase of both software and hardware products.

Essential Responsibilities:
- Focus on New Car Dealer Service Market for both new accounts and current accounts
* Work closely with Epicor Field Sales team to close business as a team
* Work sales programs, campaigns, and close sales loops with customers and partners
* Educate customers on the value and necessity of add-ons software and data products for the new car dealer service market.
* Present and market Epicor’s customer-centric sales model
* Work with internal sales and operational groups to ensure customer transactions are processed accurately and efficiently
* Keep updated on product and industry knowledge
* Attend product training as required
* Maintain a stellar relationship with peers and sales team

Qualifications/Requirements:
- 3-5 years+ of proven sales experience with a high level of commitment to exceptional customer service and relationship building
* Strong written and verbal communication skills
* Strong presentation skills
* Strong problem solving, organizational and interpersonal skills
* Ability to work both individually and in a team environment
* Self-motivated with the ability to work in a fast-paced and constantly changing environment
* Proficiency in MS Office tools – Outlook, Word, Excel
* Experience in a sales position in the technology industry or automotive aftermarket is preferred
* Experience working with indirect sales channels is preferred
* Occasional travel is required

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Austin-Inside-Sales-RepresentativeAccount-Manager-Job-TX-73301/2491627/249162724916272013-06-20Epicor Softwarefull-timeUSDstarting0BSAustin, TX, US
Requisition Number: 8308

Location(s): Austin, TX

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Income Tax compliance and accounting

Essential Responsibilities:
- Prepare US Federal and State Income tax returns.
* Assist with the preparation of the quarterly and annual income tax provision.
* Assist with the preparation of the taxes payable and deferred tax balances.
* Conduct US Federal and State tax research as needed.
* Prepare quarterly estimated federal, state income and franchise tax payments.
* Assist with federal and state tax audits.
* Prepare quarterly estimated federal, state income and franchise tax payments.
* Respond to and interact with tax authorities to resolve notices.
* Assist in federal and state tax audits.
* Assist with other tax department projects as needed.

Qualifications/Requirements:
- Bachelor’s degree in accounting, MST or CPA a plus
* 2-3 years Income tax experience

Desired Characteristics:
- Strong computer skills, Proficient in MS Office
* Onesource experience a plus
* Ability to prioritize and manage time efficiently to meet deadlines.

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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Austin-Senior-Tax-Analyst-Job-TX-73301/2371154/237115423711542013-06-20Epicor Softwarefull-timeUSDstarting0BSAustin, TX, US
Requisition Number: 9152

Location(s): Austin, TX

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Support Specialist for Epicor Automotive Ecommerce solutions will provide technical support in assisting customer’s issues, monitoring systems, escalate issues when appropriate, and take 100% ownership to ensure customer satisfaction.

Essential Responsibilities:

· Receive and respond to customer issues and queries

· Keep customers informed about the resolution of issues (throughout the entire support life cycle process)

· Understand, analyze/triage and resolve customer issues

· Escalate issues to appropriate group for further resolution

· Reproduce customer problems

· Facilitate communication between customers and development as needed

· Document customer issues for future reference and contribute to knowledge base of solutions given to the customer

· Monitor and report status on Ecommerce systems to appropriate teams

· QA and resolution testing

· Be available to serve on a rotation schedule for off-hour support including weekends

Qualifications/Requirements:

· Experience in software application support, IT technical services, or IT system administration

· Technical, Associate or Bachelor degree with IT or computer focus

· XML knowledge is preferred

· Understanding of the internet, networks, LAN, WAN, and application hosting

· Willingness to learn and take on broader responsibilities

· Self-motivated and able to work effectively on independent or team projects

· Superb customer support acumen

· Strong aptitude for problem solving

· Excellent communication skills

· Experience with automotive aftermarket a plus

Desired Characteristics: Technical Support, Customer Service, Internet Technology

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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Austin-Product-Support-Specialist-Job-TX-73301/2570198/257019825701982013-06-20Epicor Softwarefull-timeUSDstarting0BSAustin, TX, US
Requisition Number: 9184

Location(s): Austin, TX

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Responsible for setting up suppliers and deliver software applications training to our customer base via telephone.

Essential Responsibilities:

• Monitor online registration email for supplier requests.

• Communicates with suppliers to obtain appropriate credentials.

• Provides assistance in pre-live planning and setup

• Directs installations and provides basic training during implementation via telephone

• Adapts product capabilities to meet specific customer business needs when necessary

• Collaborates with customer to ensure satisfaction with goals for the business

• Tracks customer information in a central location to provide status of implementation.

• Accurately and expediently complete assigned duties and responsibilities in a timely fashion

• Becomes proficient in all job-related areas.

• Assist in developing, enhancing and/or reviewing training materials and other documentation or processes.

• Provides assistance in training, telephone support, or classroom instruction when required.

• Assist in providing guidance, instruction and work direction to coworkers who may be new, have questions, or need support with an issue.

• Make recommendations to improve day to day implementation effectiveness whether that be with the modification of administrative tasks or recommendations on software enhancements

Qualifications/Requirements:

• Minimum 2 years of related professional experience strongly preferred

• BS in Business Administration or Education preferred, or equivalent combination of education & related professional experience

• MS Office proficiency required (Word, Excel, Outlook, & PowerPoint)

• Job may require occasional overnight travel

• Requires excellent oral and written communication skills to work effectively with various personality styles and able to offer differing approaches of educational delivery based on target audience.

• Requires good organization skills to produce quality work, within required specifications, to meet tight schedules.

• Job requires initiative and the ability to be proactive in managing their workload.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Austin-Technical-Training-Specialist-Job-TX-73301/2582898/258289825828982013-06-20Epicor Softwarefull-timeUSDstarting0BSAustin, TX, US
Requisition Number: 9260

Location(s): Austin, TX

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Provide overall account management to Epicor Eagle customers. Key goals focused on Customer Satisfaction as measured by their willingness to be a reference for new customers or marketing needs and achievement of assigned quota attainment from sales of Eagle hardware, software and/or service products.

Essential Responsibilities:
- Sell company products and/or services, within gross margin requirements to meet or exceed quota standard to assigned customers. These products and/or services include software and hardware solutions along with education, network and consultative services.
* Provides phone based account management to assigned customer base, resulting in customer satisfaction with company products and/or services.
* Apply company sales strategies and selling processes to ensure profitability and achieve assigned annual quota.
* Utilize a consultative sales and account management approach that requires knowledge and understanding of the customers business, resulting in product/service recommendations that contribute to customer’s growth and competitiveness in the marketplace.
* Understands and utilize all steps of the consultative sales cycle, including but not limited to, the research meeting, product demonstration, value analysis and proposal.
* Proficient in communicating product knowledge and how it relates to the industries we serve.
* Provide ongoing management and retention of assigned customer base.
* Provide updates to customer database through our CRM application – currently Salesforce.com
* Apply interpersonal skills to ensure teamwork across organizational boundaries and demonstrates leadership abilities, as needed, to achieve business goals.

Qualifications/Requirements:
- Communication: Requires communication skills to effectively provide account management and sell company products and/or services. Included is the ability to express ideas effectively (clearly and concisely) by telephone or face-to-face, in both individual and group situations by adjusting language or terminology to the characteristics and needs of the audience.
* Initiative: Job requires initiative and ability to influence events, rather than passively accepting them, in order to achieve goals. This means being proactive and a self-starter and going beyond specific job responsibilities to ensure goals are achieved or exceeded.
* Motivational Fit: The right motivational fit must be evident relative to the job activities, responsibilities, organization’s mode of operation and values to succeed within the highly competitive sales environment. These values include customer satisfaction and the achievement of all sales goals.
* Selling Ability/Persuasiveness: Must have an interpersonal style to gain acceptance of an idea, plan activity or product from prospects and/or clientele.
* Work Standards: Ensures that work is completed accurately and on time to meet customer specifications.
* Ability to Learn: Requires assimilating and applying, in a timely manner, new job-related information that may vary in complexity to understand the customer’s business situation and use the information to make product and/or service recommendations.
* Tenacity/Perseverance: Must be able to stay with a position or plan of action until the desired objective is achieved or is no longer reasonable attainable. The specialists must, although encountering obstacles, endeavor to achieve their goals.
* Energy: Must be able to consistently maintain a high productivity level, during long work hours, without losing effectiveness, concentration or alertness to effectively sell the company’s product and/or service.
* Integrity: Requires maintaining and promoting social, ethical and organizational norms in conducting internal and external business activities. This means presenting accurate information to our organization or customers, This includes proper recommendations of products and services to our customers, completing accurate expense reports, adhering to organizational policies and communicating accurately both the strengths and limitations of a product.
* Planning and Organizing: Must have ability to establish a course of action for self and/or others to accomplish specific goals. This includes establishment of consistent and frequent communication into the assigned customer base.
* Analysis: The sales specialist must be able to evaluate various business situations and identify or recognize existing problems or opportunities that may lead to successful account management or selling opportunities.
* This includes conducting the proper value analyses that demonstrate the Return-On-Investment (ROI) a customer can anticipate from our products and services.
* Judgment: Requires ability to take actions that are based on logical assumptions and factual information and that take into consideration resources, constraints, and organizational values to make appropriate decisions.
* Leadership/Influence: Must have ability to guide individuals or groups (peers, customer service reps, etc.) toward goal achievement by modifying behavior according to tasks and individuals involved to achieve desired results.
* Written Communications: Requires expressing ideas clearly and concisely to ensure accurate proposals, customer letters, organizational forms, marketing pieces, etc.

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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Austin-Customer-Account-Manager-Job-TX-73301/2585334/258533425853342013-06-20Epicor Softwarefull-timeUSDstarting0BSAustin, TX, US
Requisition Number: 8949

Location(s): Plano, TX

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

This is an exciting opportunity to join an established team of experienced developers in order to both improve existing product, and create innovative new solutions for our retail customers.

Essential Responsibilities:
- Develop and enhance our existing retail, ERP, and Analytics applications.
* Perform in an agile development environment using Scrum.
* Analyze detailed design specifications, provide feedback, and perform the work required from the design.
* Analyze requirements and clarify scope of work tasks with developers and managers.
* Take a leadership role in both design and implementation on a project basis.
* Review code and perform an adequate level of unit, functional and integrated testing to ensure quality standards are attained.
* Review user documentation to ensure accuracy and completeness.

Qualifications/Requirements:
- Very Strong .NET skills with an emphasis on C#.
* Experience in both implementing and developing against an SOA environment.
* 2+ years creating WCF based services.
* 5+ years with T-SQL or MySQL
* Experience with LINQ is preferred.
* Experience developing mobile solutions (iOS/ Android / WP) is preferred.
* Educational attainment equivalent to a Bachelor’s Degree in Computer Science, Information Systems or related field is preferred.
* Ten or more years of software development, programming and analytical experience.
* Five or more years working with database management systems.
* Three or more years of software development with a leadership role.
* ERP software knowledge in retail or distribution is preferred.
* Expert of programming techniques and structures as they apply to a multi-user environment
* Communicate effectively with co-workers, quality assurance staff, system users, documentation staff and management
* Work effectively as part of an agile product development team
* Lead small teams of software engineers on a project basis
* Maintain current knowledge of the latest application development technology.
* Check work for acceptability and conformance with standards.

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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Plano-C%23-_Net-Software-Developer-Job-TX-75023/2549301/254930125493012013-06-20Epicor Softwarefull-timeUSDstarting0BSPlano, TX, US
Requisition Number: 7949

Location(s): San Antonio, TX

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand

Role Summary/Purpose:

A Field Engineer has several key areas of responsibility: First and foremost our Field Engineers install server-client networks in a business environment. Once installation is complete we also perform remedial services on all installed hardware and network infrastructure, including, but not limited to, Dell PC's, Dell Servers, Laser Printers, Receipt printers, Cash Drawers, Barcode Scanners, and advanced network equipment. Additionally, as a true business partner for our customers, the Field Engineer will routinely engage in consulting with the assigned customer base within their assigned territory. Consultation engagements will include sales assistance, network security and remote data backup consulting, as well as other diverse topics. Finally, the Epicor Field Engineer will recommend and quote services and products that help secure and maintain a customer’s network. The products and services quoted are driven by target metrics, and rewarded monetarily based upon productivity.

Essential Responsibilities:
- Performs installs, upgrades, and remedial repairs for an assigned customer base (applicant must be proficient with networks and troubleshooting).
* Develop and maintain a high level of expertise across Epicor Retail products
* Work with Epicor clients and understand their needs to provide them with appropriate solutions.
* Promote company products and services and generate a monthly revenue stream in billable services.

Qualifications/Requirements:
- Technical College certificate in PC Support or Networking Administration, or a bachelor degree in Information Systems, Information Technology or similar field.
* Microsoft Server 2003 (or similar 2008-12) certification (MCP: 70-290, Managing and Maintaining a Microsoft Windows Server 2003 Environment), and CompTia A+, Network+ or Security+ certified preferred.
* Minimum of 1 -2 years experience in technical support and networking.
* Proven strong technical and analytical skills
* Good interpersonal relationship skills, time management and organizational skills needed.
* Excellent Customer Service skills required.
* Must be willing to travel (personal transportation required) throughout assigned support area.

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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/San-Antonio-Field-Engineer%2C-San-Antonio-Territory-Job-TX-78201/2200659/220065922006592013-06-20Epicor Softwarefull-timeUSDstarting0BSSan Antonio, TX, US
Requisition Number: 6369

J2W:MON405/01/2012

Location: Denver, CO

About Us: Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.

Role Summary/Purpose: Provides product support, problem resolution and training to EPICOR/SPECTRUM's clients.

Essential Responsibilities:
- Individuals in this position will learn and understand how specific products operate and function and apply their knowledge in providing support to EPICOR/SPECTRUM clients.
* Under direct supervision, representatives will define and/or resolve routine to moderately complex customer problems with designated product line(s) through telephone discussions and written correspondence.
* Simulates or recreates customer problems to resolve user operating difficulties. Discusses problems and inquiries with other more experienced departmental personnel in order to provide technical assistance to clients.
* Communicates customer suggestions for enhancements or identified software anomalies. Documents problems and corrective procedures.
* Works with development personnel to determine appropriate problem resolution.
* Upon achieving necessary level of competency, conducts classroom and on-site training, utilizing predetermined curriculum for basic level classes.
* Depending on product, may perform product testing.

Qualifications/Requirements:
- This position requires a bachelor's degree.
* Must have appropriate technical skills, which could include but are not limited to, knowledge of Windows Server, IIS, SQL Server, and report building.
* Excellent problem solving and database diagnostic skills are required.
* Must have excellent listening skills and speak clearly and concisely and be easily understood.
* Must be service oriented.
* Must be able to teach effectively in a variety of training room settings.
* Must be able to travel and be able to carry light computer equipment, and in some training instances, assist with room set-up.
* Must have good writing and spelling skills with the ability to document technical issues in a clear and effective manner with appropriate detail.

Desired Characteristics:
- Some business experience, preferably in Human Resources, Payroll, programming or technical assistance is desirable.
* Consideration may be given to relevant professional level experience as an offset to the formal education requirement.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Denver-Software-Support-Representative-Job-CO-80002/1691197/169119716911972013-06-20Epicor Softwarefull-timeUSDstarting0BSDenver, CO, US
Requisition Number: 9052

Location(s): Denver, CO or Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As Senior Manager, Product Marketing (HCM), you will be responsible for the strategic direction and evangelism, both internal and external, for Epicor HCM solutions around the world. You will be the primary spokesperson for HCM both as a standalone solution and as part of Epicor ERP and must be comfortable with all communication channels including public speaking. You will also be responsible for driving the continued global expansion of our HCM solutions. Direct experience with Human Capital Management practices or solutions is essential. You must possess a unique blend of HR business experience and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time researching the market to understand trends, problems, and to keep abreast of regulatory changes that might impact Epicor HCM. You will craft the messaging and maintain the documentation and marketing materials for Epicor HCM. Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into business benefits are crucial. You will also work with the VP Product Marketing and the HCM development group in the on-going strategic expansion and development of Epicor HCM.

You must be able to interact with all areas of the company. In particular you will work with Product Management to define roadmap to expand existing capabilities, and help to develop new ideas based on your ongoing market research and your contact with customers and analysts. You will work with sales and marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.

Essential Responsibilities:
- Defining global strategic direction and priorities for the expansion of Epicor Human Capital Management;
* Working with Product Management and the development organization in the detailed definition of functional enhancements and user stories;
* Develop product positioning and messaging that differentiates our approach in the market;
* Sales enablement – communicate the value proposition of our global approach to the sales team and develop the sales tools and detailed materials that support the selling process of HCM functionality;
* Market intelligence – be the expert on the local country specific commercial and fiscal requirements in all existing and target markets, how this is evolving; be the expert on your competition and how to crush them;
* Analyzing potential partner relationships to further our global proposition

Qualifications/Requirements:
- 6+ years in an HCM field facing role with at least 3 year’s software product marketing experience:
* Experienced with a significant background in Human Capital Management solutions
* Bachelor’s in business or marketing
* Very strong verbal and written communication skills
* Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties.
* Comprehensive knowledge of Microsoft Office (PowerPoint, Word, Excel, Pivot Tables, Project) and Microsoft SharePoint.

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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Denver-Senior-Manager%2C-Product-Marketing-%28HCM%29-Job-CO-80002/2542427/254242725424272013-06-20Epicor Softwarefull-timeUSDstarting0BSDenver, CO, US
Requisition Number: 9125

Location(s): Denver, CO

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

In this position, you will use your software development and requirements analysis expertise, along with the latest technology and tools, to support implementations of Epicor’s web-operational HCM software application.

In this revenue generating position, you will work with our clients and Professional Services staff to:

• Determine business requirements

• Write technical specifications

• Assist with proposals and estimates

You will work by yourself or in a team environment to develop moderate to complex solutions for the client that meets their specifications.

Typical work performed:

• Software modifications

• System configurations

• Electronic data conversions

• Software installations

• Testing, debugging, and documentation

This position may require that you travel between 5-10%.

Essential Responsibilities:

• Meet revenue expectations

• Manage multiple clients and projects with shifting priorities

• Communicate effectively with clients and team members

• Maintain individual project schedule

• Enter and invoice time spent on client projects

• Create high quality deliverables following standard methodologies

• Meet project deadlines

• Mentor new hires using development standards and workshops

• Provide technical and functional assistance to other Professional Services team members

• Demonstrate self-reliance in researching technical solutions and product functionality

• Provide superior customer service to clients and team members

Qualifications/Requirements:

• 2-4 years of professional development experience, business applications preferred

• Software development experience using .NET technologies, C# and ASP.NET required

• Database development experience using Microsoft SQL Server or similar database platform

• Software installation and technical environment troubleshooting experience a plus

• Effective oral and written communication skills

• Strong debugging and troubleshooting skills

• Self-motivated and able to work effectively on independent or team projects

• Bachelor’s degree or equivalent experience

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Denver-Senior-Professional-Services-Developer-Job-CO-80002/2564566/256456625645662013-06-20Epicor Softwarefull-timeUSDstarting0BSDenver, CO, US
Requisition Number: 9100

Location(s): Westminster, CO / Irvine, CA / Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Strategic Business Development Representative (SBDR) builds relationships with C-Level contacts, generates and cultivates leads and sets onsite appointments for outside Strategic Sales Team. Responsible for attaining a quota on a monthly, quarterly and annual basis. We seek applicants with a strong work ethic, a bottom line focus and the desire to grow company revenue.

Essential Responsibilities:
- Responsible for heavy outbound B2B calling throughout an assigned territory for direct lead generation and appointment setting.
* Follow-up calls to direct marketing programs to support our outside sales team and for attaining quota on a monthly and annual basis.
* Must have a strong focus on building the pipeline for the company's Account Executives and getting prospects and customers into the pipeline for future revenue generation by identifying key contacts and acquiring key lead criteria for each account.
* Must have prior experience or demonstrated the capacity of being able to cultivate and manage existing leads in a sales pipeline through preliminary sales stages.
* The ideal candidate must possess a strong aptitude for business-to-business outbound calling campaigns, have experience building relationships with C-Level contacts within a customer or prospect and must function comfortable in a fast- paced performance based call center environment.
* Excellent phone voice, manner, written, and verbal communications skills required.
* Ability to field questions from prospects and customers about the company, products, services, implementation.
* Responsible for entering data into our customer relationship management software.

Qualifications/Requirements:
- Prior outside or 3+ years inside or telephone sales experience, or solution selling experience preferably in the software industry.
* Prior experience creating calling campaigns for strategic business, building relationships with C-Level executives, setting appointments for sales executives and nurturing account relationships to lead generation.
* Must have held individual quota goals in previous positions and a proven track record.
* Self Starter with outstanding organizational skills.
* Experience in telemarketing, telesales, sales making outbound calls.
* Must have MS office applications, pc skills and be detailed oriented.
* Preferred but not required experience using Salesforce.com.
* Preferred but not required supply chain or distribution.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Denver-Strategic-Business-Development-Representative-Job-CO-80002/2551814/255181425518142013-06-20Epicor Softwarefull-timeUSDstarting0BSWestminster, CO, US
Requisition Number: 8873

Location(s): Westminster, CO

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Calling potential customers from established prospect lists to establish sales appointments for outside sales reps.

Essential Responsibilities:
- Contact businesses within defined market segments within multistate territory by telephone in order to solicit sales for goods (Hardware/Software) or services (Support/Maintenance). That will be further discussed post the scheduling of appointments or leads for sales representatives to meet with prospective customers.
* Explain products or services and answer questions from customers.
* Work collaboratively with outside sales reps to insure individual and team sales goals are met.
* Obtain customer information such as name, decision maker, address, email, business size, revenues, industry, expectations, needs, - If qualified write up in the format specified for salesperson follow up
* Manage the process from prospective appointment to pipeline/sales cycle to insure sales close.
* Record names, addresses, purchases, and reactions of prospects contacted- document in SFDC.
* Adjust sales scripts to better target the needs and interests of specific individuals.
* Obtain names and telephone numbers of potential customers from company databases, and resources such as telephone directories, magazine reply cards, and lists purchased from other organizations updating records in company CRM tool.
* Answer telephone calls from potential customers who have been solicited through advertisements, direct mail, email and tradeshow interests.
* Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
* Maintain accurate records of contacts, accounts, and appointments set.
* Schedule attendance or stop in for sales presentations and tradeshows.
* Conduct informal client or market surveys in order to obtain information about potential customers.
* Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to meet with a salesperson for business review with the expressed purpose of purchasing a software solution to enhance targets business.
* Utilize company resources and existing customer references to build rapport & credibility to establish trust (trusted advisor status) to further potential sales cycle.

Qualifications/Requirements:

• Minimum of 4+ years phone/in person sales (calling B2B preferred but B2C could work)

• Undergraduate or Associates degree -preferred

• Proficiency with Technology- IE Microsoft suite and ideally CRM experience SFDC (big +)

• Professional phone etiquette & Organized

• Reference able

• Proven Track record of success

• Team Player

• Career minded- ideally promotable to the next level within 12 to 18 months

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Westminster-Business-Development-Representative-Job-CO-80003/2455555/245555524555552013-06-20Epicor Softwarefull-timeUSDstarting0BSWestminster, CO, US
Requisition Number: 8753

Location(s): Irvine, CA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Conducts live training on tools and technical courses both in the classroom, virtually (over the web) and on-site for customers, partners and employees on the use of the Epicor ERP software application and peripheral products.

Essential Responsibilities:
- Conducts live training courses on technical topics to Epicor customers, partners and employees. Classes are conducted primarily over the web using content developed by Epicor University, however, classroom and on-site training is also conducted.
* Workshops may also be given on topics without formal Epicor University courses.
* Learns about new and updated products and features to ensure the ability to teach training courses on these products. Stays up to date on new products, tools and technologies.
* Follows up on training via education surveys and evaluations to ensure that they are meeting company and customer objectives.
* Other projects/duties as assigned.
* Some basic courses in one other track – scm/mfg or financial may need to be given occasionally.
* Develop short web based training courses on topics/functionality.

Qualifications/Requirements:
- Bachelor’s degree or equivalent training in business, engineering or computer science.
* Minimum 5 years experience in technical training, field sales, product support and/or consulting environment
* Thorough knowledge of ERP product use and application
* Education principles and methodologies
* Excellent knowledge of company products and application areas
* Excellent writing, editing, communications, presentation, and interpersonal skills
* Communicate and train on technical information effectively, both orally and in writing
* Read, analyze, and interpret technical documents and course materials.
* While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; sit and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must regularly lift and /or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Frequent travel may be required. Course presentations may require considerable standing and moving around presentation area.
* Flexibility in working hours are necessary. This is a global team and while the majority of the work will be in the time zoned where person is based, learning and some delivery (less than 10%) may be in time zones 2 hours or more different.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Irvine-Senior-Trainer-Job-CA-92602/2458229/245822924582292013-06-20Epicor Softwarefull-timeUSDstarting0BSIrvine, CA, US
Requisition Number: 8217

Location(s): Irvine, CA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

This position provides technical and operational leadership to the Telecom Services team, providing reliable telecommunication services and support. The role will collaborate with Business areas to understand the requirements to establish enterprise standards for voice communication for the company worldwide. Lead the department in providing a high level of customer service to end users in all departments, ensuring reliable end user services and timely resolution of client telecom issues.

Essential Responsibilities:
- Responsible for capital budget expenditures of several hundred thousand to over one million dollars when implementing new management systems, technology refreshes, etc.
* Responsible for negotiating pricing and support contracts with vendors
* Responsible for identifying and tracking annual operating expense budgets
* Provide leadership, vision, and direction to the Telecom Support Services team

Qualifications/Requirements:
- Minimum 10 years progressive experience in Telecommunications support roles, including at least 5 years’ experience as a manager of a Telecommunications team or department
* Bachelor’s degree in related field or equivalent experience (preferred)
* 5+ years of experience with programming and design of Cisco VoIP (required)
- Specialized or Technical knowledge required (with minimum years experience)
- Experience leading diverse technical teams and fostering departmental collaboration
* Demonstrated experience with resource planning and project management for multiple simultaneous projects and initiatives.
* Solid technical understanding of Cisco VoIP networks, PBX/ ACD Voice Mail and Voice Response Unit systems and support.
* Experienced with implementation and support of 7x24 operation for both voice and communications
* Experience negotiating and executing technical services agreements and managing vendors
* Strong background in LAN / WAN communications
* Solid written and verbal communications appropriate for technical and non-technical audiences
* Above skills require minimum of 5 years’ experience
* Self-starter, well organized and able to participate in project planning and meetings to prioritize and document activities
* Strong verbal and written communication skills. Must be capable of writing formal business communications such as proposals, RFP’s, and presentations to upper Management
* Develop strategic partnerships with key vendors, service providers and consultants
* Management and supervisory presence and hands-on experience. Team leadership and capability to perform in a fast paced, multi-tasking environment
* Effectively interface with key internal customers to set and manage expectations

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Irvine-Manager%2C-Telecom-Engineering-Job-CA-92602/2475346/247534624753462013-06-20Epicor Softwarefull-timeUSDstarting0BSIrvine, CA, US
Requisition Number: 8563

Location(s): Irvine, CA or Bracknell, UK

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As Product Marketing Manager (Country Specific Solutions), you will be responsible for the strategic direction and evangelism, both internal and external, for the global and country specific capabilities of Epicor ERP around the world. You will be the primary spokesperson for country specific features (CSF’s) and local/global trading capabilities and must be comfortable with all communication channels including public speaking. You must possess a unique blend of international business experience and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time researching the market to understand trends, problems, and to keep abreast of regulatory and fiscal changes that might impact Epicor ERP. You will craft the messaging and maintain the documentation and marketing materials for Epicor ERP CSF’s. Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into business benefits are crucial. You will also work with the VP Product Marketing in the on-going strategic expansion and development of Epicor ERP CSF’s.

You must be able to interact with all areas of the company. In particular you will work with Product Management to define and document existing capabilities, and help to develop new ideas based on your ongoing market research and your contact with customers and analysts. You will work with sales and marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.

Essential Responsibilities:
- Defining global strategic direction and priorities for the expansion of Epicor Country Specific Functionality;
* Develop product positioning and messaging that differentiates our approach in the market;
* Sales enablement – communicate the value proposition of our global approach to the sales team and develop the sales tools and detailed materials that support the selling process of country specific functionality;
* Market intelligence – be the expert on the local country specific commercial and fiscal requirements in all existing and target markets, how this is evolving; be the expert on your competition and how to crush them;
* Analyzing potential partner relationships to further our global proposition

Qualifications/Requirements:
- 5+ years of software product marketing experience with at least 2 year’s experience in a field facing role
* Knowledgeable in Global Business Requirements
* Bachelor’s in business or marketing
* Very strong verbal and written communication skills
* Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties.
* Comprehensive knowledge of Microsoft Office (PowerPoint, Word, Excel, Pivot Tables, Project) and Microsoft SharePoint.

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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Irvine-Product-Marketing-Manager-Job-CA-92602/2491625/249162524916252013-06-20Epicor Softwarefull-timeUSDstarting0BSIrvine, CA, US
Requisition Number: 9099

Location(s): Irvine, CA / Westminster, CO / Minneapolis, MN

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Strategic Business Development Representative (SBDR) builds relationships with C-Level contacts, generates and cultivates leads and sets onsite appointments for outside Strategic Sales Team. Responsible for attaining a quota on a monthly, quarterly and annual basis. We seek applicants with a strong work ethic, a bottom line focus and the desire to grow company revenue.

Essential Responsibilities:
- Responsible for heavy outbound B2B calling throughout an assigned territory for direct lead generation and appointment setting.
* Follow-up calls to direct marketing programs to support our outside sales team and for attaining quota on a monthly and annual basis.
* Must have a strong focus on building the pipeline for the company's Account Executives and getting prospects and customers into the pipeline for future revenue generation by identifying key contacts and acquiring key lead criteria for each account.
* Must have prior experience or demonstrated the capacity of being able to cultivate and manage existing leads in a sales pipeline through preliminary sales stages.
* The ideal candidate must possess a strong aptitude for business-to-business outbound calling campaigns, have experience building relationships with C-Level contacts within a customer or prospect and must function comfortable in a fast- paced performance based call center environment.
* Excellent phone voice, manner, written, and verbal communications skills required.
* Ability to field questions from prospects and customers about the company, products, services, implementation.
* Responsible for entering data into our customer relationship management software.

Qualifications/Requirements:
- Prior outside or 3+ years inside or telephone sales experience, or solution selling experience preferably in the software industry.
* Prior experience creating calling campaigns for strategic business, building relationships with C-Level executives, setting appointments for sales executives and nurturing account relationships to lead generation.
* Must have held individual quota goals in previous positions and a proven track record.
* Self Starter with outstanding organizational skills.
* Experience in telemarketing, telesales, sales making outbound calls.
* Must have MS office applications, pc skills and be detailed oriented.
* Preferred but not required experience using Salesforce.com.
* Preferred but not required supply chain or distribution.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Irvine-Strategic-Business-Development-Representative-Job-CA-92602/2551815/255181525518152013-06-20Epicor Softwarefull-timeUSDstarting0BSIrvine, CA, US
Requisition Number: 9092

Location(s): Irvine, CA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Reporting to the divisional GM, you will be responsible for driving sales and delivering key initiatives across North America for key vertical markets.

Essential Responsibilities:

• Lead sales organization of more than 110 employees including:

o Field sales, management and sales operations – 40 employees

o Presales – 9 employees

o Inside sales/CAM team – 62 employees

• Coach and mentor to develop a highly productive sales team

• Maintain high levels of customer satisfaction and loyalty

• Define and set sales strategy for team, and work closely with direct reports to ensure proper implementation, follow-up, and follow-through of strategy

• Successfully manage and engage the team in professional and field engineering services sales and solution selling involving compelling value propositions based on ROI cost/benefit analysis

• Execute sales process and strategy for new and existing customers

• Develop strong long-term industry and client relationships that will cultivate business opportunities

• Interface regularly with customers and prospective customers to discuss their needs and the long-term value of Epicor

• Act as executive leader to the customer, providing corporate resources to ensure the highest levels of customer satisfaction

• Lead 100% direct sales model today with plans to develop partner channel outside North America in the future

• Leverage hosting model to offer customers “choice”

• Develop “cloud” based sales engagement model to serve Tier 3 single store opportunities

• Provide sales forecasting, pipeline development, and maintain the operating budget

• Develop customer account strategies and tactical penetration plans:

o Develop customer relationships

o Develop compelling value propositions based on ROI cost/benefit analysis

• Execute against the major steps of the sales process:

o Find new business opportunities

o Qualify new opportunities, and close new business

Qualifications/Requirements:

• Experience managing a software and hardware sales organization

• Experience working for an ERP, retail/POS software, or distribution software company

• Experience managing a sales quota of $50 million plus

• Experience and success in selling services (consulting, managed services, cloud, support, education)

• Proven sales quota attainment track record

• Demonstrated sales track record with Tier 2 and Tier 3 companies

• Proven new business development skills

• Outstanding presentation, facilitation, communication, and negotiation skills

• High comfort level and presence with senior retail, distribution, and manufacturing executives

• Excellent written and verbal communication and client relationship skills

Personal Profile:

• Inspirational leader with proven success motivating teams in the midst of change

• Able to articulate the “why” and influence the “how” the sales team will be transformed

• Creative with new ideas that will take the sales team into the future

• Have passion and energy that are contagious

• Systemically understand the big picture

• Open the organization to different ways of seeing the total company and the importance of the sales role within the business

• Driven to mentor the organization and grow talent from within

• Server as role model within organization, and systematically establish role models throughout the sales organization

• Hold organization accountable to commitments, communicate in a collaborative style – presence, praise, and promise

• Have resilience – effectively manage stress, uncertainty, and setbacks

• Self-aware and confident

• Have excellent communication skills, influencing ability, and learning agility

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Irvine-Vice-President%2C-Sales-Job-CA-92602/2546959/254695925469592013-06-20Epicor Softwarefull-timeUSDstarting0BSIrvine, CA, US
Requisition Number: 9095

Location(s): West/Southwest US (REMOTE)

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Strategic Territory Manager, you will be responsible for selling ERP Software to medium and large wholesale distributors. Manage sales through forecasting, account resource allocation, account strategy, and planning. Participate in finding leads, the development, presentation and sales propositions. Negotiate pricing and contractual agreement to close the sale.

Essential Responsibilities:
- Manage a accounts in a geographical sales territory
* Manage inbound large project leads / opportunities
* Finding leads within large national and multi-national named accounts and non-named accounts
* Qualify opportunities with the aim of maximizing leads
* Plan and implement sales campaigns
* Co-ordinate with pre-sales and professional services teams
* Input ideas and participate in marketing events
* To fully understand the business requirements of prospects and customers
* Provide accurate and timely sales forecasts
* Manage the short, and medium, and long term pipeline

Qualifications/Requirements:
- Bachelor’s Degree in Business or related field
* Minimum of 10 years’ experience of new business sales
* Proven sales success – consistently 110%+ of $2m + annual software quota
* An accomplished track record of selling multi-level to business, technical, IT people, and C-level executives
* Business applications, e.g. ERP, Supply Chain, and CRM
* Background of distribution markets and businesses preferred
* Quickly qualify opportunities and key strategic positions for each new prospect
* Build and maintain relationships at the “C” and “VP” levels of the defined target markets accounts
* Successful candidates may have worked for companies such as: Oracle, SAP, Microsoft, Lawson, Infor, HighJump, Manhatten, Exact, Sage, or other ERP companies.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Irvine-Sr_-Strategic-Sales-Account-Executive-Job-CA-92602/2549308/254930825493082013-06-20Epicor Softwarefull-timeUSDstarting0BSIrvine, CA, US
Requisition Number: 8626

Location(s): Irvine, CA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

This position manages a team of architects and system administrators that implements and supports the corporate data center, server, and storage infrastructure. Incumbent provides technical design, implementation and support for all enterprise corporate IT services - Server & SAN infrastructure, Data Center supervision, along with appropriate security and audit knowledge. The role will collaborate with other IT groups to establish enterprise standards for optimizing virtualization (VMware) and Storage Area Networks across the company. Provide a high level of customer service to the various departments on server based systems and effectively manage service providers.

Essential Responsibilities:
- Lead and manage responsibilities for server architects, engineers & system administrators to proactively and cost effectively meet the growing needs of the business. Include developing and implementing system management standards and practices.
* Analyze technical hurdles impeding accomplishing global business, evaluate solutions, and recommend a course of action
* Manage technical projects with an international scale, and a scope of several sites, often requiring a team of individuals to accomplish
* Ensure timely and reliable delivery of corporate IT services, including data storage, data backup and restore, file and print services, email services, client VPN, etc.
* Lead management and support of virtualization (VMware), and storage technologies - SAN HP EVA, 3PAR, etc.
- Participate with other key IT groups on design, deployment and support of virtualization and storage technologies, etc.
* Implement automated tools to manage computer hardware, operating systems and databases.
* Management and leadership of Irvine Data Center operations.
* Recruit and hire IT server architects, engineers and administrators to perform system administration, project management, and implementation of new systems.
* Work with the Sr. Director to introduce and maintain computer policies, certifications, procedures and standards.
* Ensure proper negotiation with vendors and make recommendations on strategic and tactical decisions concerning computer servers and office automation equipment and support.
* Stay current and informed on information technologies and developments.

Qualifications/Requirements:
- Undergraduate degree in Business or Computer Science.
* At least 8-10 years of progressive Server / SAN experience in production operations in medium to large size organizations, Data Center design and operation, and server / storage technologies. Experience with virtualization and monitoring and management tools.
* Background in management and support of blade servers and SANs (HP EVA or 3PAR).
* Proven skills managing individuals with worldwide large projects, setting milestones, and tracking progress of projects to completion
* Solid technical understanding of design and deployment of Intel Blade Server environments (HP preferred but not required) in certain cases utilizing Citrix Farms to support applications, databases, and Web services.
* Experience managing medium to large scale Data Center environment - supporting Windows, Linux & Unix server production systems and integration.
* Proven background with VMware along with operating systems (Windows & Linux) and Storage Area Networks etc.
* Processes and procedures for production environment supporting 7x24 operations, including change control processes for orderly modification and upgrade of production hardware and software.
* Good verbal and written skills to develop processes and procedures to provide proactive management and support of production systems.
* Management & Supervisory presence and hands-on experience. Team leadership and capability to perform in a fast paced, multi-tasking environment.
* Effectively interface with key internal customers to set and manage expectations

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Irvine-Senior-Manager%2C-Production-Operations-Job-CA-92602/2496453/249645324964532013-06-20Epicor Softwarefull-timeUSDstarting0BSIrvine, CA, US
Requisition Number: 7741

Location(s): Irvine, CA

About Us: Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.

Role Summary/Purpose:

As a Territory Manager, you will be responsible for selling Epicor solutions to medium and large general merchandising and specialty retailers across the southeastern region of the US. Your experience in prospecting, developing opportunities and closing business along with your established network in the Manufacturing Software industry will enable you to reach your overall revenue goals.

Essential Responsibilities:
- Achieve and exceed monthly & annual quota
* Create and maintain pipeline of 3 X quota over a rolling 6 month period
* Quickly qualify opportunities and key strategic positions for each new prospect
* Build and maintain relationships at the “C” and “VP” levels of the defined target markets
* Demonstrate a solid approach to the sales process with creativity and vision
* Continue to develop your knowledge of the retail market and the products that Epicor Retail provides

Qualifications/Requirements:
- 5 years + experience selling of Enterprise software (experience from organizations such as SAP / Oracle / JDA / Microsoft Retail Management System / IBM / would be ideal)
* Bachelor degree in Business or a related field
* Strong network that can be leveraged to build pipeline
* Proven track record of exceeding sizable quotas consistently ($2 million + annually)
* Excellent communication, interpersonal, and presentation skills
* Proficient understanding of both Store and Enterprise application dependencies as they relate to the solutions and the respective retail business flow, and specialized knowledge of Sales Audit software is an asset.
* Proficiency in MS Office
* Ability to travel 30 - 50% of the time

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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Irvine-Territory-Sales-Manager-Job-CA-92602/2192591/219259121925912013-06-20Epicor Softwarefull-timeUSDstarting0BSIrvine, CA, US
Requisition Number: 8267

Location(s): Irvine, CA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

This position is responsible for corporate application support, development, strategy, standards, and administration for Epicor on a global basis supporting SalesForce.com (SFDC). The Application Systems Analyst will be responsible for SFDC application development and support for the worldwide Sales and Marketing groups.

Essential Responsibilities:
- Serve as key application subject matter expert to Sr. Manager, CRM Applications in the IRMD applications group for Epicor internal application deployments to meet growing business needs
* Manage SFDC application according to governance model
* Work with business units to resolve SFDC user issues and data issues
* Assist with SFDC data imports and maintain integrations to other business applications
* Execute SFDC configuration changes, perform new release evaluations and execute new functionality roll-outs
* Design, build, test and deploy SFDC customizations which may include form layout changes, workflow triggers, workflow alerts, automated email responses, etc.
* Primary contact for application systems development, management, and administration and modeling of business applications
* Liaison to the application vendor for extended problem resolution, license maintenance and support agreements

Qualifications/Requirements:
- BS degree in Computer Science or related field
* Five or more years of experience with SFDC administration and development including Visualforce and Apex
* Three or more years of web development experience with .Net, Java or similar technology
* Experience managing large scale information system and application development and sustainment
* Experience establishing information systems standards and best practices in high availability and scalability environments
* Technical understanding of software development tools, testing methodologies, application and database performance, web services technology, etc.
* Good communication skills to develop a methodology which provides for timely status of application system management and sets expectations with IT Directors on quality and timing of information systems being implemented
* Ability to perform in a fast paced, multi-tasking environment
* Effectively interface with key internal customers at all levels (IT, executive level and management level) to set and manage expectations across the organization
* Good verbal and written skills for development of application system architecture and effectively communicate the benefits to IT and business units when necessary

Desired Characteristics:
- IT experienced desired
* MS degree desirable

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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Irvine-Application-Systems-Analyst-Salesforce_com-Job-CA-92602/2397090/239709023970902013-06-20Epicor Softwarefull-timeUSDstarting0BSIrvine, CA, US
Requisition Number: 8637

Location(s): Irvine, CA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

This position is one of several server architects and engineers that implement and support the corporate data center, server, and storage infrastructure. Incumbent provides technical design, implementation and support for all enterprise corporate IT services - Server infrastructure, Microsoft Exchange, and Microsoft Active Directory, along with appropriate security and audit knowledge. Provide a high level of customer service to the various departments on server based systems and effectively manage service providers.

Essential Responsibilities:
- Support, upgrade, troubleshoot and enhance Epicor’s Microsoft Exchange (2003/2007/2010) and Active Directory infrastructure.
* Support, upgrade, troubleshoot, and enhance Epicor’s data center infrastructure including HP servers and blade chassis and VMware.
* Design and build new servers to fulfill new business requirements.
* Ensure timely and reliable delivery of corporate IT services, including data storage, data backup and restore, file and print services, email services, etc.
* Ensure security best practices are implemented and enforced, and participate in corporate audits as needed.
* Implement automated tools to manage computer hardware, operating systems and databases.
* Troubleshoot, resolve, and close IT trouble tickets related to these systems.
* Stay current and informed on information technologies and developments.

Qualifications/Requirements:
- Undergraduate degree in Business or Computer Science.
* At least 5 years of progressive Microsoft Exchange and Active Directory, Windows server, and VMware experience in production operations in medium to large size organizations. Experience with monitoring and management tools desired.
* Extensive experience implementing and supporting Microsoft Active Directory and Microsoft Exchange.
*
* Background in management and support of HP servers
* Solid technical understanding of design and deployment of Intel Blade Server environments (HP preferred but not required).
* Proven background with VMware along with operating systems (Windows)
* Processes and procedures for production environment supporting 7x24 operations, including change control processes for orderly modification and upgrade of production hardware and software.
* Good verbal and written skills to develop processes and procedures to provide proactive management and support of production systems.
* Effectively interface with key internal customers to set and manage expectations.

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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Irvine-Senior-Server-Engineer-Job-CA-92602/2387731/238773123877312013-06-20Epicor Softwarefull-timeUSDstarting0BSIrvine, CA, US
Requisition Number: 8216

Location(s): Irvine, CA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

This position is responsible for corporate application architecture, development, strategy, standards, and administration for Epicor on a global basis supporting SalesForce.com (SFDC). The Application Systems Lead will be responsible for SFDC application development and support for the worldwide Sales and Marketing groups.

Essential Responsibilities:
- Serve as key application subject matter expert to Sr. Manager, CRM Applications in the IRMD applications group for Epicor internal application deployments to meet growing business needs
* Manage SFDC security settings and new account setup and deactivation
* Work with business units to resolve SFDC user issues and data issues
* Develop SFDC reports according to business requirements
* Assist with SFDC data imports and maintain integrations to other business applications
* Execute SFDC configuration changes, perform new release evaluations and execute new functionality roll-outs
* Design, build, test and deploy SFDC customizations which may include form layout changes, workflow triggers, workflow alerts, automated email responses, etc.
* Primary architect for application systems development, management, and administration and modeling of business applications
* Liaison to the application vendor for extended problem resolution, license maintenance and support agreements

Qualifications/Requirements:
- BS degree in Computer Science or related field
* Demonstrated project management skills
* IT experienced desired
* Developer team lead experience preferred
* MS degree desirable
* Five or more years of experience with SFDC administration tasks and duties
* Three or more years of web development experience with .Net, Java or similar technology
* Experience managing large scale information system and application development and sustainment
* Experience establishing information systems standards and best practices in high availability and scalability environments
* Technical understanding of software development tools, testing methodologies, application and database performance, web services technology, etc.
* Demonstrated strong project management skills and methodology
* Good communication skills to develop a methodology which provides for timely status of application system management and sets expectations with IT Directors on quality and timing of information systems being implemented
* Solid supervisory and hands-on experience-provide leadership and capability to perform in a fast paced, multi-tasking environment
* Effectively interface with key internal customers at all levels (IT, executive level and management level) to set and manage expectations across the organization
* Good verbal and written skills for development of application system architecture and effectively communicate the benefits to IT and business units when necessary

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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Irvine-Salesforce_com-SFA-Administrator-Job-CA-92602/2399531/239953123995312013-06-20Epicor Softwarefull-timeUSDstarting0BSIrvine, CA, US
Requisition Number: 9220

Location(s): Irvine, CA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Marketing Events Intern is responsible for assisting in all Epicor trade shows, the annual sales meeting, Circle of Excellence and User Group Meetings.

This job reports to the Sr. Manager, Marketing Events.

Essential Responsibilities:

The Marketing Events Intern must work closely with Epicor employees and executives, as well as outside vendors, in order to support high quality, consistent, cost effective events. S/he is responsible for supporting the following activities:

Trade Shows

• Work closely with the Events team, other marketing departments and all Epicor divisions to determine and document annual trade show list for our attendance.

• Assist with all aspects of each trade show including booth (delivery, setup and tear down), materials and give-aways, booth participation, pertinent presentations, lead tracking, etc.

• Assist with the design and creation of new booths and the updating of existing booths (making changes to reflect new divisions, messages, corporate looks, etc.)

Annual Sales Meeting, Club and Users Groups

• Work within the budget and project plan for each event

• Assist with hotel logistics for these meetings including registration area, meeting rooms, sleeping rooms, food, etc.

• Assist with all non-session events including entertainment, special evenings, themed parties, etc.

• Coordinate the preparation of all meeting materials (registration packages, etc.) making sure that they follow event theme

• Work with Events team to order all event gifts and awards

Vendor Management

• Coordinate with appropriate agencies/vendors (event management, production, booth development, gifts, etc.)

Other

• Work closely with other Epicor departments when they are planning meetings

• Closely track expenses against the budget for all trade shows/events so that they do not exceed the budget

• Provide all administrative duties as they relate to any event or trade show.

Qualifications/Requirements:

Currently in a four-year college degree program pursuing Marketing, Business, Communication or a related are of focus.

Prior event or hotel experience is a plus!

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Irvine-Marketing-Events-Intern-Job-CA-92602/2581091/258109125810912013-06-20Epicor Softwarefull-timeUSDstarting0BSIrvine, CA, US
Requisition Number: 9144

Location(s): Dublin, CA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Provide overall account management to Epicor Eagle customers. Key goals focused on Customer Satisfaction as measured by their willingness to be a reference for new customers or marketing needs and achievement of assigned quota attainment from sales of Eagle hardware, software and/or service products.

Essential Responsibilities:

· Sell company products and/or services, within gross margin requirements to meet or exceed quota standard to assigned customers. These products and/or services include software and hardware solutions along with education, network and consultative services.

· Provides phone based account management to assigned customer base, resulting in customer satisfaction with company products and/or services.

· Apply company sales strategies and selling processes to ensure profitability and achieve assigned annual quota.

· Utilize a consultative sales and account management approach that requires knowledge and understanding of the customers business, resulting in product/service recommendations that contribute to customer’s growth and competitiveness in the marketplace.

· Understands and utilize all steps of the consultative sales cycle, including but not limited to, the research meeting, product demonstration, value analysis and proposal.

· Proficient in communicating product knowledge and how it relates to the industries we serve.

· Provide ongoing management and retention of assigned customer base.

· Provide updates to customer database through our CRM application – currently Salesforce.com

· Apply interpersonal skills to ensure teamwork across organizational boundaries and demonstrates leadership abilities, as needed, to achieve business goals.

Qualifications/Requirements:

· Communication: Requires communication skills to effectively provide account management and sell company products and/or services. Included is the ability to express ideas effectively (clearly and concisely) by telephone or face-to-face, in both individual and group situations by adjusting language or terminology to the characteristics and needs of the audience.

· Initiative: Job requires initiative and ability to influence events, rather than passively accepting them, in order to achieve goals. This means being proactive and a self-starter and going beyond specific job responsibilities to ensure goals are achieved or exceeded.

· Motivational Fit: The right motivational fit must be evident relative to the job activities, responsibilities, organization’s mode of operation and values to succeed within the highly competitive sales environment. These values include customer satisfaction and the achievement of all sales goals.

· Selling Ability/Persuasiveness: Must have an interpersonal style to gain acceptance of an idea, plan activity or product from prospects and/or clientele.

· Work Standards: Ensures that work is completed accurately and on time to meet customer specifications.

· Ability to Learn: Requires assimilating and applying, in a timely manner, new job-related information that may vary in complexity to understand the customer’s business situation and use the information to make product and/or service recommendations.

· Tenacity/Perseverance: Must be able to stay with a position or plan of action until the desired objective is achieved or is no longer reasonable attainable. The specialists must, although encountering obstacles, endeavor to achieve their goals.

· Energy: Must be able to consistently maintain a high productivity level, during long work hours, without losing effectiveness, concentration or alertness to effectively sell the company’s product and/or service.

· Integrity: Requires maintaining and promoting social, ethical and organizational norms in conducting internal and external business activities. This means presenting accurate information to our organization or customers, This includes proper recommendations of products and services to our customers, completing accurate expense reports, adhering to organizational policies and communicating accurately both the strengths and limitations of a product.

· Planning and Organizing: Must have ability to establish a course of action for self and/or others to accomplish specific goals. This includes establishment of consistent and frequent communication into the assigned customer base.

· Analysis: The sales specialist must be able to evaluate various business situations and identify or recognize existing problems or opportunities that may lead to successful account management or selling opportunities.

· This includes conducting the proper value analyses that demonstrate the Return-On-Investment (ROI) a customer can anticipate from our products and services.

· Judgment: Requires ability to take actions that are based on logical assumptions and factual information and that take into consideration resources, constraints, and organizational values to make appropriate decisions.

· Leadership/Influence: Must have ability to guide individuals or groups (peers, customer service reps, etc.) toward goal achievement by modifying behavior according to tasks and individuals involved to achieve desired results.

· Written Communications: Requires expressing ideas clearly and concisely to ensure accurate proposals, customer letters, organizational forms, marketing pieces, etc.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Dublin-Customer-Account-Manager-%28Inside-Sales%29-Job-CA-94568/2582899/258289925828992013-06-20Epicor Softwarefull-timeUSDstarting0BSDublin, CA, US
Requisition Number: 8870

Location(s): Dublin, CA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The EDI Product Support Specialist (PSS) is responsible for addressing and resolving challenging EDI technical and business issues in creative and effective ways. The ideal candidate should possess a strong technical aptitude with proven project management skills, motivation and ability to undertake challenging technical issues with little supervision. Experience with EDI is preferred. The PSS will work with our eCommerce/SaaS products, including EDI VAN routing, data communications (AS2, FTP and HTTP), support of various Epicor platforms and limited EDI translation issues.

Essential Responsibilities:

• Ability to address large customer’s EDI needs

• Manages priority customer situations through successful and timely resolution

• May participate in release of new or existing products

• Assist Senior Client Service Manager

Qualifications/Requirements:

• AA/Bachelor’s degree in Accounting, Business, Computer Information Systems or equivalent experience

• 3 To 5 years of relevant work experience is preferred

• Familiarity with EDI and ERP systems is a plus

• Problem solving/analytic skills

• Flexibility and adaptability in a fast-paced, deadline driven environment

• PC literacy in a Windows environment

• Proven follow-up skills, independence and reliability

• Good interpersonal skills

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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Dublin-EDI-Product-Support-Specialist-Job-CA-94568/2592113/259211325921132013-06-20Epicor Softwarefull-timeUSDstarting0BSDublin, CA, US
Requisition Number: 8573

Location(s): Dublin, CA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Provide overall account management to Epicor Eagle customers. Key goals focused on Customer Satisfaction as measured by their willingness to be a reference for new customers or marketing needs and achievement of assigned quota attainment from sales of Eagle hardware, software and/or service products.

Essential Responsibilities:
- Sell company products and/or services, within gross margin requirements to meet or exceed quota standard to assigned customers. These products and/or services include software and hardware solutions along with education, network and consultative services.
* Provides phone based account management to assigned customer base, resulting in customer satisfaction with company products and/or services.
* Apply company sales strategies and selling processes to ensure profitability and achieve assigned annual quota.
* Utilize a consultative sales and account management approach that requires knowledge and understanding of the customers business, resulting in product/service recommendations that contribute to customer’s growth and competitiveness in the marketplace.
* Understands and utilize all steps of the consultative sales cycle, including but not limited to, the research meeting, product demonstration, value analysis and proposal.
* Proficient in communicating product knowledge and how it relates to the industries we serve.
* Provide ongoing management and retention of assigned customer base.
* Provide updates to customer database through our CRM application – currently Salesforce.com
* Apply interpersonal skills to ensure teamwork across organizational boundaries and demonstrates leadership abilities, as needed, to achieve business goals.

Qualifications/Requirements:
- Communication: Requires communication skills to effectively provide account management and sell company products and/or services. Included is the ability to express ideas effectively (clearly and concisely) by telephone or face-to-face, in both individual and group situations by adjusting language or terminology to the characteristics and needs of the audience.
* Initiative: Job requires initiative and ability to influence events, rather than passively accepting them, in order to achieve goals. This means being proactive and a self-starter and going beyond specific job responsibilities to ensure goals are achieved or exceeded.
* Motivational Fit: The right motivational fit must be evident relative to the job activities, responsibilities, organization’s mode of operation and values to succeed within the highly competitive sales environment. These values include customer satisfaction and the achievement of all sales goals.
* Selling Ability/Persuasiveness: Must have an interpersonal style to gain acceptance of an idea, plan activity or product from prospects and/or clientele.
* Work Standards: Ensures that work is completed accurately and on time to meet customer specifications.
* Ability to Learn: Requires assimilating and applying, in a timely manner, new job-related information that may vary in complexity to understand the customer’s business situation and use the information to make product and/or service recommendations.
* Tenacity/Perseverance: Must be able to stay with a position or plan of action until the desired objective is achieved or is no longer reasonable attainable. The specialists must, although encountering obstacles, endeavor to achieve their goals.
* Energy: Must be able to consistently maintain a high productivity level, during long work hours, without losing effectiveness, concentration or alertness to effectively sell the company’s product and/or service.
* Integrity: Requires maintaining and promoting social, ethical and organizational norms in conducting internal and external business activities. This means presenting accurate information to our organization or customers, This includes proper recommendations of products and services to our customers, completing accurate expense reports, adhering to organizational policies and communicating accurately both the strengths and limitations of a product.
* Planning and Organizing: Must have ability to establish a course of action for self and/or others to accomplish specific goals. This includes establishment of consistent and frequent communication into the assigned customer base.
* Analysis: The sales specialist must be able to evaluate various business situations and identify or recognize existing problems or opportunities that may lead to successful account management or selling opportunities.
* This includes conducting the proper value analyses that demonstrate the Return-On-Investment (ROI) a customer can anticipate from our products and services.
* Judgment: Requires ability to take actions that are based on logical assumptions and factual information and that take into consideration resources, constraints, and organizational values to make appropriate decisions.
* Leadership/Influence: Must have ability to guide individuals or groups (peers, customer service reps, etc.) toward goal achievement by modifying behavior according to tasks and individuals involved to achieve desired results.
* Written Communications: Requires expressing ideas clearly and concisely to ensure accurate proposals, customer letters, organizational forms, marketing pieces, etc.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Dublin-Customer-Account-Manager-Job-CA-94568/2406540/240654024065402013-06-20Epicor Softwarefull-timeUSDstarting0BSDublin, CA, US
Requisition Number: 9091

Location(s): Dublin, CA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Reporting to the divisional GM, you will be responsible for driving sales and delivering key initiatives across North America for key vertical markets.

Essential Responsibilities:

• Lead sales organization of more than 110 employees including:

o Field sales, management and sales operations – 40 employees

o Presales – 9 employees

o Inside sales/CAM team – 62 employees

• Coach and mentor to develop a highly productive sales team

• Maintain high levels of customer satisfaction and loyalty

• Define and set sales strategy for team, and work closely with direct reports to ensure proper implementation, follow-up, and follow-through of strategy

• Successfully manage and engage the team in professional and field engineering services sales and solution selling involving compelling value propositions based on ROI cost/benefit analysis

• Execute sales process and strategy for new and existing customers

• Develop strong long-term industry and client relationships that will cultivate business opportunities

• Interface regularly with customers and prospective customers to discuss their needs and the long-term value of Epicor

• Act as executive leader to the customer, providing corporate resources to ensure the highest levels of customer satisfaction

• Lead 100% direct sales model today with plans to develop partner channel outside North America in the future

• Leverage hosting model to offer customers “choice”

• Develop “cloud” based sales engagement model to serve Tier 3 single store opportunities

• Provide sales forecasting, pipeline development, and maintain the operating budget

• Develop customer account strategies and tactical penetration plans:

o Develop customer relationships

o Develop compelling value propositions based on ROI cost/benefit analysis

• Execute against the major steps of the sales process:

o Find new business opportunities

o Qualify new opportunities, and close new business

Qualifications/Requirements:

• Experience managing a software and hardware sales organization

• Experience working for an ERP, retail/POS software, or distribution software company

• Experience managing a sales quota of $50 million plus

• Experience and success in selling services (consulting, managed services, cloud, support, education)

• Proven sales quota attainment track record

• Demonstrated sales track record with Tier 2 and Tier 3 companies

• Proven new business development skills

• Outstanding presentation, facilitation, communication, and negotiation skills

• High comfort level and presence with senior retail, distribution, and manufacturing executives

• Excellent written and verbal communication and client relationship skills

Personal Profile:

• Inspirational leader with proven success motivating teams in the midst of change

• Able to articulate the “why” and influence the “how” the sales team will be transformed

• Creative with new ideas that will take the sales team into the future

• Have passion and energy that are contagious

• Systemically understand the big picture

• Open the organization to different ways of seeing the total company and the importance of the sales role within the business

• Driven to mentor the organization and grow talent from within

• Server as role model within organization, and systematically establish role models throughout the sales organization

• Hold organization accountable to commitments, communicate in a collaborative style – presence, praise, and promise

• Have resilience – effectively manage stress, uncertainty, and setbacks

• Self-aware and confident

• Have excellent communication skills, influencing ability, and learning agility

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Dublin-Vice-President%2C-Sales-Job-CA-94568/2546960/254696025469602013-06-20Epicor Softwarefull-timeUSDstarting0BSDublin, CA, US
Requisition Number: 8902

Location(s): Dublin, CA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Responsible for supporting the data processing, management information systems (MIS), data production, customer, and user needs of clients and/or the company computer data center.

Essential Responsibilities:
- Monitors various computer systems for operational readiness.
* Conducts system data back-ups.
* Performs basic production functions from detailed procedures.
* Maintains the Operator Log Book and System Fault/Boot Log Manual.
* Performs operator maintenance on printers, monitors, and tape drives.
* Performs basic system set-up and installation procedures.
* Performs system fault recoveries from written procedures or with the assistance of the Information Technology Administrator.

Qualifications/Requirements:
- Requires familiarity with Operating Systems; UNIX, DOS, and Windows.
* Work requires attention to detail and the ability to reason.
* Requires the ability to conduct/manage multiple tasks.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Dublin-Senior-Compensation-Operations-Assistant-Job-CA-94568/2477760/247776024777602013-06-20Epicor Softwarefull-timeUSDstarting0BSDublin, CA, US
Requisition Number: 8929

Locatoin: Dublin, CA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

This position is responsible for corporate application support, development, strategy, standards, and administration for Epicor on a global basis supporting SalesForce.com (SFDC). The Application Systems Analyst will be responsible for SFDC application development and support for the worldwide Sales and Marketing groups.

Essential Responsibilities:
- Serve as key application subject matter expert to Sr. Manager, CRM Applications in the IRMD applications group for Epicor internal application deployments to meet growing business needs
* Manage SFDC application according to governance model
* Work with business units to resolve SFDC user issues and data issues
* Assist with SFDC data imports and maintain integrations to other business applications
* Execute SFDC configuration changes, perform new release evaluations and execute new functionality roll-outs
* Design, build, test and deploy SFDC customizations which may include form layout changes, workflow triggers, workflow alerts, automated email responses, etc.
* Primary contact for application systems development, management, and administration and modeling of business applications
* Liaison to the application vendor for extended problem resolution, license maintenance and support agreements

Qualifications/Requirements:
- BS degree in Computer Science or related field
* Five or more years of experience with SFDC administration and development including Visualforce and Apex
* Three or more years of web development experience with .Net, Java or similar technology
* Experience managing large scale information system and application development and sustainment
* Experience establishing information systems standards and best practices in high availability and scalability environments
* Technical understanding of software development tools, testing methodologies, application and database performance, web services technology, etc.
* Good communication skills to develop a methodology which provides for timely status of application system management and sets expectations with IT Directors on quality and timing of information systems being implemented
* Ability to perform in a fast paced, multi-tasking environment
* Effectively interface with key internal customers at all levels (IT, executive level and management level) to set and manage expectations across the organization
* Good verbal and written skills for development of application system architecture and effectively communicate the benefits to IT and business units when necessary

Desired Characteristics:
- IT experienced desired
* MS degree desirable

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Dublin-Salesforce_com-SFA-Developer-Job-CA-94568/2472780/247278024727802013-06-20Epicor Softwarefull-timeUSDstarting0BSDublin, CA, US
Requisition Number: 8938

Location(s): Dublin, CA

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

This position is responsible for corporate application architecture, development, strategy, standards, and administration for Epicor on a global basis supporting SalesForce.com (SFDC). The Application Systems Lead will be responsible for SFDC application development and support for the worldwide Sales and Marketing groups.

Essential Responsibilities:
- Serve as key application subject matter expert to Sr. Manager, CRM Applications in the IRMD applications group for Epicor internal application deployments to meet growing business needs
* Manage SFDC security settings and new account setup and deactivation
* Work with business units to resolve SFDC user issues and data issues
* Develop SFDC reports according to business requirements
* Assist with SFDC data imports and maintain integrations to other business applications
* Execute SFDC configuration changes, perform new release evaluations and execute new functionality roll-outs
* Design, build, test and deploy SFDC customizations which may include form layout changes, workflow triggers, workflow alerts, automated email responses, etc.
* Primary architect for application systems development, management, and administration and modeling of business applications
* Liaison to the application vendor for extended problem resolution, license maintenance and support agreements

Qualifications/Requirements:
- BS degree in Computer Science or related field
* Demonstrated project management skills
* IT experienced desired
* Developer team lead experience preferred
* MS degree desirable
* Five or more years of experience with SFDC administration tasks and duties
* Three or more years of web development experience with .Net, Java or similar technology
* Experience managing large scale information system and application development and sustainment
* Experience establishing information systems standards and best practices in high availability and scalability environments
* Technical understanding of software development tools, testing methodologies, application and database performance, web services technology, etc.
* Demonstrated strong project management skills and methodology
* Good communication skills to develop a methodology which provides for timely status of application system management and sets expectations with IT Directors on quality and timing of information systems being implemented
* Solid supervisory and hands-on experience-provide leadership and capability to perform in a fast paced, multi-tasking environment
* Effectively interface with key internal customers at all levels (IT, executive level and management level) to set and manage expectations across the organization
* Good verbal and written skills for development of application system architecture and effectively communicate the benefits to IT and business units when necessary

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Dublin-Salesforce_com-SFA-Administrator-Job-CA-94568/2472784/247278424727842013-06-20Epicor Softwarefull-timeUSDstarting0BSDublin, CA, US
Requisition Number: 8893

Location(s): US REMOTE

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Solutions Engineer at Epicor, you will use your experience to provide assistance to the sales force (direct and channel) offering an in-depth knowledge of the technical requirements and business use of our products in order to close sales opportunities.

Essential Responsibilities:
- Act as a technical resource and liaison between the sales force and customer.
* Act as a liaison with the Product Managers to:
* Discuss potential product development
* Provide input to new product development
* Receive output from product development
- Provide needed business expertise in such processes as manufacturing, distribution, accounting and work flow analysis.
* Conduct customer or prospect webinars.
* Preparing for and conducting demos along with Sales team.
* 50% travel, domestic

Qualifications/Requirements:
- Minimum of 3 years of experience of presales within the ERP industry
* Background of success in supporting both direct and channel sales
* Experience in the manufacturing, distribution, or finance industry
* Documented experience of giving customer presentations / demonstrations
* Documented experience of delivering training programs, material and courses

Successful candidates may have worked for companies such as: Oracle, SAP, Microsoft, Lawson, Infor, HighJump, Manhatten, Exact, Sage, or other ERP companies.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Remote-Industry-Segment-Manager-Job-OR-97458/2477762/247776224777622013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, US
Requisition Number: 9057

Location(s): US, Remote

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Our Sales Department is looking for a dynamic candidate with strong interpersonal and technical skills to join the team. You will be part of a driving force in setting Epicor Retail apart from the competition. Using your extensive Merchandising and Planning software knowledge, your goal is to target the prospect's technical/application/product levels. You will focus on building business relationships and gain insight at a deeper level in order to provide key input to the Sales Executive.

Essential Responsibilities:
- Lead the discovery process
* Organize and communicate internally information gained in discovery and provide additional assessment on the opportunity's qualification.
* Assist in preparing written responses for RFP's, RFI's and unsolicited proposals in relation to the application content.
* Serve as the owner for product demonstrations (Merchandising, Planning, Assortment Planning, Allocations and Replenishment and BI.
* Customize demo's to fit the specific opportunity.
* Support the creating of “value based selling” tool
* Gather specific data to re-create specific processes to follow a script.
* Lead and facilitate the discussion during a demo.
* Post-demo follow-up: Solutions Engineer is responsible to continue contact with individuals most closely tied to the application (key recommenders).
* Coordinate information gathered post-demo to the Sales Executive and Services Team.
* Successful account transitioning to the Professional Services staff.
* Prepare for and attend sales conferences and sales meeting.
* Keep abreast of industry best practices.
* Build a knowledge base on our competition.
* Interact with marketing to define market and product roadmaps.

Qualifications/Requirements:
- In-depth understanding of Merchandising, Planning and BI applications.
* In depth knowledge of various retail product solutions.
* Understanding of apparel and specialty retailing.
* Experience in retail consulting: system evaluation, RFP preparation, best practices.
* Excellent communication, interpersonal, and presentation skills.
* Ability to work well in a Team Selling environment
* Ability to travel 50-70% of the time.
* Proficiency in MS Office, PowerPoint, Word and Excel and use of VMWare/Virtual PC required.
* 5+ years of Retail Experience
* Associate Degree (or Higher) preferred but not required

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Remote-Pre-Sales-Consultant-Job-OR-97458/2542426/254242625424262013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, USERP Software (Timber & Building Materials)
UK Flexible

As a Territory Sales Manager with Epicor your job will be to manage the entire sales cycle of our award winning and visionary ERP software. This role focuses on our Business Management software designed for wholesale and distributors of timber and building materials.

We are looking to attract a sales hunter who is ambitious and hungry but we also recognise such individuals require the need for a support team, so you will be pleased to know our Marketing, Lead Generation and Pre Sales teams are some of the best in the industry.

Successful candidates will already be working or have worked for an ERP vendor, reseller or Enterprise Software company within sales, account management or lead generation. Exposure to products such as IFS, Exact, Aptean, Exact, Microsoft Dynamics, Netsuite, Lawson and Infor are ideal.

You will be targeted on selling software, services, maintenance and other revenue streams and our accelerated commission plans allow the right individual the opportunity to enjoy the significant rewards that come with success.

Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

www.epicor.com]]>http://jobs.epicor.com/job/Remote-Territory-Sales-Manager-ERP-Software-%28Timber-&-Building-Materials%29-Job-OR-97458/2554479/255447925544792013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, United Kingdom
Requisition Number: 8994

Location(s): North East, US - REMOTE

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Strategic Territory Manager, you will be responsible for selling ERP Software to medium and large wholesale distributors. Manage sales through forecasting, account resource allocation, account strategy, and planning. Participate in finding leads, the development, presentation and sales propositions. Negotiate pricing and contractual agreement to close the sale.

Essential Responsibilities:
- Manage a accounts in a geographical sales territory
* Manage inbound large project leads / opportunities
* Finding leads within large national and multi-national named accounts and non-named accounts
* Qualify opportunities with the aim of maximizing leads
* Plan and implement sales campaigns
* Co-ordinate with pre-sales and professional services teams
* Input ideas and participate in marketing events
* To fully understand the business requirements of prospects and customers
* Provide accurate and timely sales forecasts
* Manage the short, and medium, and long term pipeline

Qualifications/Requirements:
- Bachelor’s Degree in Business or related field
* Minimum of 10 years’ experience of new business sales
* Proven sales success – consistently 110%+ of $2m + annual software quota
* An accomplished track record of selling multi-level to business, technical, IT people, and C-level executives
* Business applications, e.g. ERP, Supply Chain, and CRM
* Background of distribution markets and businesses preferred
* Quickly qualify opportunities and key strategic positions for each new prospect
* Build and maintain relationships at the “C” and “VP” levels of the defined target markets accounts
* Successful candidates may have worked for companies such as: Oracle, SAP, Microsoft, Lawson, Infor, HighJump, Manhatten, Exact, Sage, or other ERP companies.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Remote-Sr_-Strategic-Sales-Account-Executive-Job-OR-97458/2504220/250422025042202013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, US
Requisition Number: 8643

Location(s): US REMOTE

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Pre-Sales Consultant at Epicor, you will use your experience to provide assistance to the sales force (direct and channel) offering an in-depth knowledge of the technical requirements and business use of our products in order to close sales opportunities.

Essential Responsibilities:
- Act as a technical resource and liaison between the sales force and customer.
* Act as a liaison with the Product Managers to:
* Discuss potential product development
* Provide input to new product development
* Receive output from product development
- Provide needed business expertise in such processes as manufacturing, accounting and work flow analysis.
* Conduct customer or prospect webinars.
* Preparing for and conducting demos along with Sales team.
* 50% travel, domestic

Qualifications/Requirements:
- Minimum of 3 years of experience of presales within the ERP industry
* Background of success in supporting both direct and channel sales
* Experience in the manufacturing or distribution
* Documented experience of giving customer presentations / demonstrations
* Documented experience of delivering training programs, material and courses

Successful candidates may have worked for companies such as: Oracle, SAP, Microsoft, Lawson, Infor, HighJump, Manhatten, Exact, Sage, or other ERP companies.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Remote-Pre-Sales-Solutions-Engineer-%28Warehouse-Distribution%29-Job-OR-97458/2535064/253506425350642013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, US
Requisition Number: 8566

Location(s): US, Remote (East Coast)

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

The Territory Sales Manager role within Epicor’s Manufacturing Execution and Intelligence (MEI) Division is a new business sales role selling MEI software.

We are looking to attract a sales hunter who is ambitious and hungry but we also recognize such individuals require the need for a support team. You will be pleased to know our Marketing, Lead Generation and Pre Sales teams are some of the best in the industry.

Essential Responsibilities:
- Sells complex, powerful, tailored Manufacturing Execution and Intelligence (MEI) solutions.
* Builds and expands relationships with strategically important large prospects and customers.
* Provides leadership to the extended sales and service teams through the customer account planning cycle and ensuring customers’ needs and expectations are met by the company.
* Establishes productive, professional relationships with key personnel in assigned accounts – Director and Management level through to the C-Suite, as well as in the manufacturing facilities.
* Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
* Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
* Work with VP Sales and Director of Marketing to ensure effective integration and implementation of content through integrated communication programs and campaigns.
* Enlists the support of business development specialists, implementation resources, service resources, and other sales and management resources as needed.
* Closely coordinates company executive involvement with customer management.
* Works closely with Customer Support Representatives to ensure customer satisfaction and problem resolution.
* Explores and evaluates new business opportunities and achieving ambitious business goals.
* Works closely with potential customers in a highly consultative manner in order to enable them to exceed their business expectations.
* Effectively builds and accurately forecast sales pipeline.
* Produces winning presentations and proposals.
* Closes exceptional business and exceeds Quota.
* Reports to the Vice President of Sales.

Qualifications/Requirements:
- Four year college or university degree from an accredited institution.
* Experience in the concepts of Continuous Improvement, Operational Excellence Six Sigma and/or Business Intelligence is highly preferred.
* Achieves assigned sales quota in designated accounts and territory.
* Meets assigned expectations for profitability.
* Achieves strategic customer objectives and high customer satisfaction ratings defined by company management.
* Completes strategic customer account plans that meet company standards.
* Completes required training and development objectives within the assigned time frame.
* Minimum ten years of strategic sales experience in a business-to-business sales environment.
* A passion for sales.
* Proven history of quota attainment.
* Demonstrated experienced in strategic account leadership.
* Exceptional presentation skills.
* Strong understanding of software-based solution sales.
* Ability to build relationships and quickly develop trust with C-Level executive.
* Ability to independently understand and establish manufacturing client's requirements and sell the solution into the client's organization including Senior Management.
* Experience translating functionality into benefits, benefits into solutions, solutions into buying vision and buying visions into closed business.
* Energetic, results oriented and self motivated with excellent communication skills.
* Strong prospecting skills and experience.
* Proven track record in delivery of new business within a technology solutions environment.
* Experience selling into manufacturers is ideal.
* Smart - High IQ - can learn and understand business, manufacturing process, shop floor process and all the relevant terminology.
* Assertive - Very driven, competitive, urgent, high energy levels.
* Task oriented - get things done; push things forward; some level of impatience.
* Consultative sales approach - thinks in terms of solving problems.
* Look for problems; understand the problems and solve the problems.
* Strong understanding of software solution based sales and Solution Selling.
* Flexible work environment; moderate travel.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Remote-Territory-Sales-Manager-Job-OR-97458/2391672/239167223916722013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, US
Requisition Number: 8200

Location(s): US - REMOTE

About Us: Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.

Role Summary/Purpose:

Sr. Implementation Project Manager position assisting Manufacturing & Distribution customers in the implementation of the Epicor E9 product. Person needs PMP Certification, 8-10 years of Manufacturing or Distribution ERP implementation or related experience, Bachelors degree (Masters Preferred).

Travel: 50%

Essential Responsibilities:
- Assisting customers in the (Initiation, Planning, Execution, Monitor and Control, and Closure) implementation of the Epicor E9 product
* Project Manage approximately 10-20 implementations
* Responsible for high utilization (70%) and customer satisfaction
* Build project plans and schedule resources
* Interact with other Epicor Solutions departments
* Provide best practice Project Management Monitor and Control coaching to customers
* Perform Weekly customer status calls
* Provide Project Risk Analysis to customer
* Plan, organize, lead and monitor the activities of the project team
* Maintain overall control of the schedule, budget and scope
* Ensure that project plans and work products are based on approved and agreed-upon requirements
* Ensure that sufficient resources and funding are available for executing all project activities
* Prepare the management deliverables (Project Plan, Project Change Requests and Project Lists); and use these deliverables to conduct the Project
* Notify the Client Project Director and the Client Project Manager of non-resolvable issues and submit recommendations to resolve them
* Maintain regular contact with the Client Project Manager, providing the status of project progress
* Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues
* Ensure that commitments and changes to commitments resulting from the requirements are negotiated with affected groups
* For approved Project Change Requests, update the appropriate documents and project work plan to reflect changes in requirements and commitments
* Champion and adhere to corporate solution implementation methodology
* Assist with development of Project Management disciplines as required

Qualifications/Requirements:
- Bachelor’s Degree in Business or Computer Science or equivalent work experience
* Manufacturing and/or Wholesale Distribution experience preferred
* 8 -10 years of relevant experience
* 5+ Years of Manufacturing and Distribution software implementation experience
* Proven success in software project implementation and deployment
* Strong troubleshooting skills
* High level of proficiency in MS Office, MS Project
* Experience in managing stakeholders
* Demonstrated ability to manage project risk
* Fluency in oral and written English
* Excellent communication, interpersonal and presentation skills
* Solid organizational and time management skills
* No restrictions on ability to obtain visas for travel outside of country of residence
* PMP Certification or the ability to obtain PMP certification within the first 12 months in the position

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Remote-ERP-Project-Manager-Job-OR-97458/2267972/226797222679722013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, US
Requisition Number: 7312

Location(s): US Remote

About Us: Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.

Role Summary/Purpose:

As an Epicor Consultant, you will participate in consulting engagements and assume responsibility for performing implementation tasks and producing quality deliverables. You will assist your Epicor Consulting Manager to organize and control tasks within the work plan and demonstrate the ability to lead small project teams or small engagements. You must demonstrate the ability to work with the client on an independent basis for short-term engagements with little supervision by an Epicor Consulting Manager.

Essential Responsibilities:
- Project Manager for customer’s implementation of Epicor products.
* Tests, trains and troubleshoots system for customer, providing initial level of support for assigned product.
* Generate interest of customers in additional products and services.
* Responsible for timely entry of time and expenses in project accounting system.
* Ability to perform work plans, identify resource requirements, establish priorities for available resources and monitor the performance of project tasks.
* Possess accurate estimating skills for various project tasks. Ensure that project deliverables are completed on time and anticipate issues or conditions that may impact the original estimate or project budget.
* Must be able to travel on a national basis
* Must possess a valid driver’s license
* Must be available and able to travel overnight throughout North America, as this position requires 75% to 80% overnight travel.

Qualifications/Requirements:
- Bachelors degree - Business, MIS, IS, Education or related degree
* 5+ years consulting, business application training or customer support experience in the software industry required
* Solid understanding of distribution software required
* Knowledge of Epicor’s enterprise applications preferred
* Effective teaching, excellent verbal/written communication skills and PC skills required

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-Distribution-Application-Consultant-Job-MN-55401/1998924/199892419989242013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, US
Requisition Number: 8082

Location(s): US Remote (Southeastern US)

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Territory Manager, you will be responsible for selling ERP Software to medium and large companies. Manage sales through forecasting, account resource allocation, account strategy, and planning. Participate in the development, presentation and sales propositions. Negotiate pricing and contractual agreement to close the sale.

Essential Responsibilities:
- Manage a sales territory, either vertical or geographical
* Qualify opportunities with the aim of maximizing leads
* Plan and implement sales campaigns
* Co-ordinate with pre-sales and professional services teams
* Input ideas and participate in marketing events
* To fully understand the business requirements of prospects and customers
* Provide accurate and timely sales forecasts
* Manage the short and medium term pipeline
* Maintain third party relationships

Qualifications/Requirements:
- Minimum of 4 years experience of new business sales
* Bachelor’s Degree in Business or related field.
* Proven sales success
* An accomplished track record of selling multi-level to business, technical and IT people
* Business application, e.g. ERP, Supply Chain, and CRM
* Background of ERP markets and businesses preferred
* Quickly qualify opportunities and key strategic positions for each new prospect
* Build and maintain relationships at the “C” and “VP” levels of the defined target markets

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Remote-Sales-Territory-Manager-%28Retail-Software%29-Job-OR-97458/2226704/222670422267042013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, US
Requisition Number: 8131

Location(s): US, REMOTE, Greater NY area

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

Provide overall account management to Epicor Retail customers. Key goals focused on Customer Satisfaction as measured by their willingness to be a reference for new customers or marketing needs and achievement of assigned quota attainment from sales of Eagle hardware, software and/or service products.

Essential Responsibilities:
- Sell company products and/or services, within gross margin requirements to meet or exceed quota standard to assigned customers. These products and/or services include software and hardware solutions along with education, network and consultative services.
* Provides phone based account management to assigned customer base, resulting in customer satisfaction with company products and/or services.
* Apply company sales strategies and selling processes to ensure profitability and achieve assigned annual quota.
* Utilize a consultative sales and account management approach that requires knowledge and understanding of the customers business, resulting in product/service recommendations that contribute to customer’s growth and competitiveness in the marketplace.
* Understands and utilize all steps of the consultative sales cycle, including but not limited to, the research meeting, product demonstration, value analysis and proposal.
* Proficient in communicating product knowledge and how it relates to the industries we serve.
* Provide ongoing management and retention of assigned customer base.
* Provide updates to customer database through our CRM application – currently Salesforce.com
* Apply interpersonal skills to ensure teamwork across organizational boundaries and demonstrates leadership abilities, as needed, to achieve business goals.

Qualifications/Requirements:
- Communication: Requires communication skills to effectively provide account management and sell company products and/or services. Included is the ability to express ideas effectively (clearly and concisely) by telephone or face-to-face, in both individual and group situations by adjusting language or terminology to the characteristics and needs of the audience.
* Initiative: Job requires initiative and ability to influence events, rather than passively accepting them, in order to achieve goals. This means being proactive and a self-starter and going beyond specific job responsibilities to ensure goals are achieved or exceeded.
* Motivational Fit: The right motivational fit must be evident relative to the job activities, responsibilities, organization’s mode of operation and values to succeed within the highly competitive sales environment. These values include customer satisfaction and the achievement of all sales goals.
* Selling Ability/Persuasiveness: Must have an interpersonal style to gain acceptance of an idea, plan activity or product from prospects and/or clientele.
* Work Standards: Ensures that work is completed accurately and on time to meet customer specifications.
* Ability to Learn: Requires assimilating and applying, in a timely manner, new job-related information that may vary in complexity to understand the customer’s business situation and use the information to make product and/or service recommendations.
* Tenacity/Perseverance: Must be able to stay with a position or plan of action until the desired objective is achieved or is no longer reasonable attainable. The specialists must, although encountering obstacles, endeavor to achieve their goals.
* Energy: Must be able to consistently maintain a high productivity level, during long work hours, without losing effectiveness, concentration or alertness to effectively sell the company’s product and/or service.
* Integrity: Requires maintaining and promoting social, ethical and organizational norms in conducting internal and external business activities. This means presenting accurate information to our organization or customers, This includes proper recommendations of products and services to our customers, completing accurate expense reports, adhering to organizational policies and communicating accurately both the strengths and limitations of a product.
* Planning and Organizing: Must have ability to establish a course of action for self and/or others to accomplish specific goals. This includes establishment of consistent and frequent communication into the assigned customer base.
* Analysis: The sales specialist must be able to evaluate various business situations and identify or recognize existing problems or opportunities that may lead to successful account management or selling opportunities.
* This includes conducting the proper value analyses that demonstrate the Return-On-Investment (ROI) a customer can anticipate from our products and services.
* Judgment: Requires ability to take actions that are based on logical assumptions and factual information and that take into consideration resources, constraints, and organizational values to make appropriate decisions.
* Leadership/Influence: Must have ability to guide individuals or groups (peers, customer service reps, etc.) toward goal achievement by modifying behavior according to tasks and individuals involved to achieve desired results.
* Written Communications: Requires expressing ideas clearly and concisely to ensure accurate proposals, customer letters, organizational forms, marketing pieces, etc.

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Remote-Customer-Account-Manager-Job-OR-97458/2307067/230706723070672013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, US
Requisition Number: 6987

Location(s): US - REMOTE

About Us: Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.

Role Summary/Purpose:

As a Pre-Sales Engineer/Solutions Engineer at Epicor, you will use your experience to provide assistance to the sales force (direct and channel) offering an in-depth knowledge of the technical requirements and business use of our products in order to close sales opportunities.

Essential Responsibilities:
- Act as a technical resource and liaison between the sales force and customer.
* Act as a liaison with the Product Managers to:
* Discuss potential product development
* Provide input to new product development
* Receive output from product development
* Provide needed business expertise in such processes as manufacturing, accounting and work flow analysis.
* Conduct customer or prospect webinars.
* Preparing for and conducting demos along with Sales team.
* 50% travel, domestic

Qualifications/Requirements:
- Minimum of 3 years of experience of presales within the Distribution or ERP industry
* Background of success in supporting both direct and channel sales
* Experience in the manufacturing, distribution, or finance industry
* Documented experience of giving customer presentations / demonstrations
* Documented experience of delivering training programs, material and courses

Successful candidates may have worked for companies such as: Oracle, SAP, Microsoft, Lawson, Infor, HighJump, Manhatten, Exact, Sage, or other ERP companies.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Irvine-Pre-Sales-Consultant-%28Distribution-Supply-Chain%29-Job-CA-92602/1920838/192083819208382013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, US
Requisition Number: 4293

Location(s): US, REMOTE

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As an Epicor Consultant, you will participate in consulting engagements and assume responsibility for performing implementation tasks and producing quality deliverables. You will assist your Epicor consulting manager or client manager to organize and control tasks within the work plan and demonstrate the ability to lead small project teams or small engagements. You must demonstrate the ability to work with the client on an independent basis for short-term engagements with little supervision by an Epicor consulting manager.

Essential Responsibilities:
- Project manager of customer’s implementation of company products.
* Tests, trains and troubleshoots system for customer, providing initial level of support for assigned product.
* Generate interest of customers in additional products and services.
* Responsible for timely entry of time and expenses in project accounting system.
* Ability to perform work plans, identify resource requirements, establish priorities for available resources and monitor the performance of project tasks.
* Possess accurate estimating skills for various project tasks. Ensure that project deliverables are completed on time and anticipate issues or conditions that may impact the original estimate or project budget.

Qualifications/Requirements:
- Bachelor’s Degree in Business or Computer Applications or equivalent work experience
* Prior experience working with ERP software is required
* Experience working in retail, financial or distribution sectors are highly desired

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Remote-ERP-Implementation-Consultant-Job-OR-97458/1645186/164518616451862013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, US
Requisition Number: 4234

Location(s): US, Remote

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

70-80% TRAVEL

As an Epicor Consultant, you will participate in consulting engagements and assume responsibility for performing implementation tasks and producing quality deliverables. You will assist your Epicor Consulting Manager to organize and control tasks within the work plan and demonstrate the ability to lead small project teams or small engagements. You must demonstrate the ability to work with the client on an independent basis for short-term engagements with little supervision by an Epicor Consulting Manager.

Essential Responsibilities:
- Project Manager for customer’s implementation of Epicor products.
* Tests, trains and troubleshoots system for customer, providing initial level of support for assigned product.
* Generate interest of customers in additional products and services.
* Responsible for timely entry of time and expenses in project accounting system.
* Ability to perform work plans, identify resource requirements, establish priorities for available resources and monitor the performance of project tasks.
* Possess accurate estimating skills for various project tasks. Ensure that project deliverables are completed on time and anticipate issues or conditions that may impact the original estimate or project budget.
* Must be able to travel on a national basis
* Must possess a valid driver’s license
* Must be available and able to travel overnight throughout North America, as this position requires 75% to 80% overnight travel.

Qualifications/Requirements:
- Bachelors degree - Business, MIS, IS, Education or related degree
* 5+ years consulting, business application training or customer support experience in the software industry required
* Solid understanding of manufacturing, distribution or financial software required
* Knowledge of Epicor’s enterprise applications preferred
* Effective teaching, excellent verbal/written communication skills and PC skills required

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Consultant-Job/1645246/164524616452462013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, US
Requisition Number: 4644

Location(s): US - REMOTE

About Us: Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.

Role Summary/Purpose:

75-80% Travel Required

As an Epicor Consultant, you will participate in consulting engagements and assume responsibility for performing implementation tasks and producing quality deliverables. You will assist your Epicor Consulting Manager to organize and control tasks within the work plan and demonstrate the ability to lead small project teams or small engagements. You must demonstrate the ability to work with the client on an independent basis for short-term engagements with little supervision by an Epicor Consulting Manager.

Essential Responsibilities:
- Project Manager for customer’s implementation of Epicor products.
* Tests, trains and troubleshoots system for customer, providing initial level of support for assigned product.
* Generate interest of customers in additional products and services.
* Responsible for timely entry of time and expenses in project accounting system.
* Ability to perform work plans, identify resource requirements, establish priorities for available resources and monitor the performance of project tasks.
* Possess accurate estimating skills for various project tasks. Ensure that project deliverables are completed on time and anticipate issues or conditions that may impact the original estimate or project budget.
* Must be able to travel on a national basis
* Must possess a valid driver’s license
* Must be available and able to travel overnight throughout North America, as this position requires 75% to 80% overnight travel.

Qualifications/Requirements:
- Bachelors degree - Business, MIS, IS, Education or related degree
* 5+ years consulting, business application training or customer support experience in the software industry required
* Solid understanding of financial software required
* Knowledge of Epicor’s enterprise applications preferred
* Effective teaching, excellent verbal/written communication skills and PC skills required

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Minneapolis-ERP-Implementation-Consultant-Job-MN-55401/1645322/164532216453222013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, US
Requisition Number: 4144

Location(s): US, REMOTE

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Professional Services Consultant, you will work directly with our clients and utilize your analytical skills, project management, and system functional knowledge to develop procedural and technical solutions for the business needs.

In this position, you will use your functional and technical expertise, along with the latest technology and tools, to support implementations of Spectrum’s web-operational HRIS software application. You will work with our clients to determine business requirements, define specifications, develop proposals, perform moderate software modifications and system configurations, perform electronic data mapping and data conversions, and demonstrate your testing and documentation proficiency to provide a successful implementation experience. You will be responsible for client communication, support status calls, and ensuring project deadlines are met.

Qualifications/Requirements:

The ideal candidate may possess a background in Human Resources or Project Management, or have several years prior experience implementing HR Information Systems in a vendor or consultant capacity. Experience implementing EPICOR/SPECTRUM, ADP, Ceridian, Ultimate, Best, Kronos, Nu View, Lawson, PeopleSoft, JDEdwards, and/or any other HRIS package highly desired.
- Outstanding oral and written communication skills
* Ability to manage multiple projects, and be able to shift with changing priorities.
* Experience with MS SQL Server highly desired.
* Should be self motivated and be able to work effectively on independent or team projects.
* Bachelor’s degree strongly preferred.
* Must be willing to travel 25-40%.

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Professional-Services-Consultant-HCM-Job/1645360/164536016453602013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, US
Requisition Number: 6200

Location(s): US, REMOTE

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

50-75% Travel Required

As an Epicor Consultant, you will participate in consulting engagements and assume responsibility for performing implementation tasks and producing quality deliverables. You will assist your Epicor Consulting Manager to organize and control tasks within the work plan and demonstrate the ability to lead small project teams or small engagements. You must demonstrate the ability to work with the client on an independent basis for short-term engagements with little supervision by an Epicor Consulting Manager.

Essential Responsibilities:
- Customer requirements analysis
* Design client/server infrastructure to meet clients’ requirements
* Install and test software, service releases and hot fixes
* Document and report design
* Maintain client awareness and control expectations
* Demonstrate understanding of client’s technical requirements and discuss at any level
* Must be able to travel on a national basis
* Must possess a valid driver’s license
* Must be available and able to travel overnight throughout North America, as this position requires 50%-75% overnight travel.

Qualifications/Requirements:
- Bachelor’s Degree in Business or MIS/Computer Applications or equivalent work experience
* 5+ years consulting, business application training or customer support experience in the software industry required
* Demonstrated expertise in meeting business needs with technology solutions.
* Knowledge of basic software/systems troubleshooting techniques
* Knowledge of customer services principles and techniques
* Basic knowledge of general business practices
* Troubleshooting and analysis skills
* Familiar with Microsoft Product family
* Comprehensive knowledge of Microsoft Windows O/S
- MS-SQL
* Progress
* Citrix / Terminal Server would be a plus
- Proven system integration and management capabilities (network connectivity, server administration, troubleshooting)
* Experience in configuring and maintaining web servers, firewalls, routers etc. (preferred but not essential)
* ERP knowledge highly advantageous

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.]]>http://jobs.epicor.com/job/Remote-Technical-ERP-Consultant-Job-OR-97458/1647005/164700516470052013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, US
Epicor software solutions enable companies to drive increased efficiency, improve profitability and inspire their customers.

We’re looking to hire over 20 Software Implementation Consultants and Project Managers who do the same.

Join the Professional Services team at Epicor and you’ll discover:

• An $800+ million global enterprise with an entrepreneurial feel

• Opportunities for rapid advancement and long-term success

• From start to finish, work actively on implementation projects involving visionary* products

• A Diverse, high energy, fast paced environment

*Gartner, Inc., “Magic Quadrant for ERP for Product-Centric Midmarket Companies,”]]>http://jobs.epicor.com/job/Remote-Software-Implementation-Consultants-and-Project-Managers-Job-OR-97458/1655393/165539316553932013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, USERP Software (Timber & Building Materials)
UK Flexible

As a Territory Sales Manager with Epicor your job will be to manage the entire sales cycle of our award winning and visionary ERP software. This role focuses on our Business Management software designed for wholesale and distributors of timber and building materials.

We are looking to attract a sales hunter who is ambitious and hungry but we also recognise such individuals require the need for a support team, so you will be pleased to know our Marketing, Lead Generation and Pre Sales teams are some of the best in the industry.

Successful candidates will already be working or have worked for an ERP vendor, reseller or Enterprise Software company within sales, account management or lead generation. Exposure to products such as IFS, Exact, Aptean, Exact, Microsoft Dynamics, Netsuite, Lawson and Infor are ideal.

You will be targeted on selling software, services, maintenance and other revenue streams and our accelerated commission plans allow the right individual the opportunity to enjoy the significant rewards that come with success.

Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

www.epicor.com]]>http://jobs.epicor.com/job/Remote-Territory-Sales-Manager-%28BisTrack-ERP-Software%29-Job-OR-97458/2587589/258758925875892013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, United Kingdom
Requisition Number: 9045

Location(s): US, Remote

EPICOR…Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers.

EPICOR SOFTWARE CORPORATION is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 partners in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services, Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.

With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional, and global business demand.

Role Summary/Purpose:

As a Territory Manager, you will be responsible for selling ERP Software to medium and large companies. Manage sales through forecasting, account resource allocation, account strategy, and planning. Participate in the development, presentation and sales propositions. Negotiate pricing and contractual agreement to close the sale.

Essential Responsibilities:

· Manage a sales territory, either vertical or geographical

· Qualify opportunities with the aim of maximizing leads

· Plan and implement sales campaigns

· Coordinate with pre-sales and professional services teams

· Input ideas and participate in marketing events

· To fully understand the business requirements of prospects and customers

· Provide accurate and timely sales forecasts

· Manage the short and medium term pipeline

· Maintain third party relationships

Qualifications/Requirements:

· Minimum of 4 years experience of new business sales

· Bachelor’s Degree in Business or related field

· Proven sales success

· An accomplished track record of selling multi-level to business, technical and IT people

· Business application, e.g. ERP, Supply Chain, and CRM

· Background of ERP markets and businesses preferred

· Quickly qualify opportunities and key strategic positions for each new prospect

· Build and maintain relationships at the “C” and “VP” levels of the defined target markets

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.r.]]>http://jobs.epicor.com/job/Remote-Territory-Manager-Job-OR-97458/2559495/255949525594952013-06-20Epicor Softwarefull-timeUSDstarting0BSRemote, US