General information

Office (s)
Remote, US
Date Published
Monday, November 28, 2022
Country
United States
Job ID
21784
Function
Professional Services

Description & Requirements

Job Summary 

The Implementation Engineer is responsible for building custom user interfaces and advanced product rules that automate the design/quote process. You will develop a fully integrated solution with advanced configuration and pricing algorithms that solve customers’ issues and help them reach their goals. 

 
Duties & Responsibilities 
  • Understand the customer’s business requirements and translate their needs into solutions. 
  • Develop and maintain custom configurator user interfaces. 
  • Develop and maintain advanced product configuration rules and advanced pricing algorithms. 
  • Traveling to customer sites to learn about potential customer products & business processes. 
  • Working with IT & engineering teams at customer sites to improve existing quote & design processes 
  • Interact with members of cross-functional teams. 
  • Identify issues and risks and report to the Project Manager with suggested direction. 
  • Ensure that project deliverables are completed on time and anticipate issues or conditions that may impact the original estimate or project budget.
  • Meet utilization targets and complete project deliverables on time. 
  • Demonstrate a high level of functional knowledge on the modules associated with their respective certification track. 
  • Other duties as assigned. 

Knowledge, Skills & Abilities 

  • Familiar with remote work environments and capable of working in a virtual office environment. 
  • Strong experience with at least one programming language (examples: javascript, C#, VB.NET). 
  • Must be comfortable speaking to customers both over the phone and in-in person
  • General knowledge of enterprise-level software systems like ERP & CRM. 
  • Must have a genuine interest in solving complex process problems for manufacturing companies. 
  • Excellent communication both written and verbal and presentation skills. 
  • Analytical abilities and problem-solving skills. 

Qualifications

  • BS/BA in Computer Science, Mechanical Engineering or, a related field. 
  • 2+ years of experience in taking complex customer and product concepts and developing solutions.
Extras 
  • CAD systems like SolidWorks, AutoCAD, Autodesk Inventor, PTC, and Creo. 
  • Experience automating CAD models with macros or any other CAD automation technology.
  • Working with manufacturing companies. 


At Epicor, we strive to create a welcoming, inclusive, and diverse workplace every day. Bring the whole and real you—that’s who we’re interested in. If you’re interested in this role, but your experience and current skillset don’t match every qualification of the job description, that’s okay! We encourage you to apply anyway. Learning and sharing our knowledge keeps us all moving forward. You might be the right fit and gain new skills along the way.



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