General information

Office (s)
Vernon, BC
Date Published
Tuesday, August 22, 2023
Job ID
Global Product

Description & Requirements

Business Analyst

As Business Analyst at Epicor, you'll leverage your experience and comprehensive understanding of the Lumber & Building Materials industry to contribute to our team. Shape the direction of our ERP solutions, engage in client needs analysis, and drive solution specifications. Collaborate on integrations with external partners, prioritize requirements, and deliver detailed development specifications.

What You Will Be Doing:

  • Collaborate with customers, internal stakeholders, product managers and engineers to identify and understand product requirements
  • Produce specification documents, including customer profiles and detailed user stories and detailed product changes based on prioritized requirements 
  • Work closely with the development organization through design, testing, and product release to ensure that the solution being designed accurately meets the needs and expectations of users
  • Perform business process analysis for roadmap features against current and competitive solutions including workflows, feature set, pricing, market share and differentiating value
  • Manage user experience including ease of use and workflow simplification
  • Support the sales and marketing teams on new and updated products to ensure they understand the product, market, problems, solutions, scenarios, and differentiators by providing technically accurate content

What you will likely bring:

  • Experience working within the Software product management lifecycle process
  • Experience using Retail systems – POS, Inventory Management, Analytics, Loyalty, eCommerce
  • Strong experience working on teams delivering enterprise-level software products 
  • Experience integrating 3rd party systems into an existing enterprise product

What Could Set You Apart:

  • Bachelor's degree or college diploma in an appropriate field or equivalent experience
  • Excellent analytical, organizational, and communication skills
  • Experience managing aggressive and dynamic projects, with competing resources and priorities
  • Business mindset with strong technical skills
  • This position may require travel to corporate offices and events in North America

The Product Team 

The Product team at Epicor supports a rapidly evolving group of products with innovative approaches to design and integrative technology, driving the business to be a leader of cloud-based SaaS. With offices across the United States and internationally, we provide over 21,000 customers and more than two million daily users with the essential tools that help them do what they need to do to support how the world makes, moves, and sells.

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business. 

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer.