General information

Office (s)
Monterrey, MEX
Date Published
Thursday, August 25, 2022
Job ID

Description & Requirements

About Us:

We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs and built to respond flexibly to their fast-changing reality. We accelerate every customers’ ambitions, whether to grow and transform, or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses.

About the Role:

The Business Development Representative builds relationships, generates and cultivates business leads and sets onsite appointments for outside sales team. Responsible for achieving quota on a monthly, quarterly and annual basis.

What You’ll Do:

  • Responds to ‘warm’ inquiries to understand interest in our products via phone, emailing, social media, etc.
  • ‘Warm’ is defined a prospect who has responded to a marketing campaign.
  • Cultivates net new prospects and builds pipeline through outbound prospecting efforts (identify targets, prepare for prospecting, prospecting, handoff to sales).
  • Engages with mid sized to large businesses and relevant roles (C-Level).
  • Assists sales counterpart by delivering qualifying leads and cultivating new prospects to enable them to achieve the company’s revenue objectives.
  • Achieves daily, weekly, monthly scorecard metrics such as calls scheduled, calls completed, qualified opportunities and deals.
  • Conducts market research to be followed up by the Territory Managers in the field.
  • Continuously learns our applications/value proposition/differentiation in order to enhance conversations.
  • Responsible for entering data into our customer relationship management software.

What You Need to Succeed:

  • Excellent phone voice, manner, written, and verbal communications skills required
  • Ability to field questions from prospects and customers about the company, products, services, implementation
  • Leadership experience and a desire to move into future leadership roles
  • Preferred telephone sales experience, or solution selling experience in the software industry
  • Prior experience cultivating and managing existing leads in a sales pipeline through preliminary sales stages is a plus
  • Involvement in attaining quota goals and a proven track record is preferred
  • Bachelors degree in business management, marketing preferred
  • 1 year or more of customer service, call center or inside sales experience
  • 1 year or more of experience in related industry(manufacturing, distribution, retail, lumber, auto)
  • Knowledge of marketing and sales