General information

Office (s)
Hong Kong, CHN
Date Published
Friday, March 29, 2024
Hong Kong
Job ID
Amy Lee, Pui Yee

Description & Requirements

Business Development Representative

The Business Development Representative builds relationships, generates and cultivates business leads and sets onsite appointments for outside sales team. Responsible for achieving quota on a monthly, quarterly and annual basis.

What you will be doing:

  • Respond to ‘warm’ inquiries to understand the interest in our products via phone, email, social media, etc. ‘Warm’ is defined a prospect who has responded to a marketing campaign.
  • Cultivates net new prospects and builds pipeline through outbound prospecting efforts (identifies targets, prepares for prospecting, prospecting, handoff to sales).
  • Engages with mid-sized to large businesses and relevant roles (C-Level).
  • Assists sales counterparts by delivering qualifying leads and cultivating new prospects to enable them to achieve the company’s revenue objectives.
  • Achieves daily, weekly, and monthly scorecard metrics such as calls scheduled, calls completed, qualified opportunities and deals.
  • Conducts market research to be followed up by the Territory Managers in the field.
  • Continuously learns our applications/value proposition/differentiation in order to enhance conversations.
  • Responsible for entering data into our customer relationship management software.

What you will likely bring:

  • Excellent phone voice, manner, written, and verbal communication skills required.
  • Ability to field questions from prospects and customers about the company, products, services, implementation.
  • Leadership experience and a desire to move into future leadership roles.
  • Preferred telephone sales experience, or solution selling experience in the software industry.
  • Prior experience cultivating and managing existing leads in a sales pipeline through preliminary sales stages is a plus.
  • Involvement in attaining quota goals and a proven track record is preferred.

What could set you apart:

  • Bachelor's degree preferred.
  • ERP experience preferred.
  • 1 year or more of customer service, call center or inside sales experience.
  • 1 year or more of experience in a related industry (manufacturing, distribution, retail, lumber, auto).
  • Knowledge of marketing and sales.

The Marketing Team 

A Marketing career at Epicor can provide you with the opportunity to tackle new challenges in a variety of focus areas. Our department specializes in qualified lead generation, creative brand marketing, website performance enhancement, digital marketing, communications and public relations, events, and so much more. We’re looking for standout talent to grow with the Epicor team.

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business. 

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer.