General information

Office (s)
Toronto, ON
Date Published
Friday, March 29, 2024
Job ID
Global Product
Brady, Matthew R.

Description & Requirements

Development Operations Analyst

The Development Operations Analyst is tasked with developing, analyzing and maintaining tools that support and automate processes for hardware or software product release while collaborating with members of the Dev Ops team.

What you will be doing:

  • Play a critical role in launching and operating our CMS Cloud initiative
  • Build and shape our managed service offering
  • Help recruit and build a cloud operations team 
  • Help define and manage operations runbooks and best practices
  • Manage security and compliance
  • Automate processes
  • Support migration of existing on-premise customers into CMS Cloud
  • Proactively optimizes processes (automation, continuous integration, etc.).

What you will likely bring:

  • Hands-on experience with operating and supporting IBM I
  • Detailed experience with Microsoft Azure, Amazon Web Services or Google Cloud Platform
  • Ability to learn new technologies quickly
  • Be passionate about security

What could set you apart:

  • 4+ years of applicable experience and demonstrated success/knowledge.
  • 2+ years of specialized/industry experience.
  • Bachelor’s degree (or equivalent experience).

The Product Team 

The Product team at Epicor supports a rapidly evolving group of products with innovative approaches to design and integrative technology, driving the business to be a leader of cloud-based SaaS. With offices across the United States and internationally, we provide over 21,000 customers and more than two million daily users with the essential tools that help them do what they need to do to support how the world makes, moves, and sells.

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business. 

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer.