General information

Office (s)
Monterrey, MEX
Date Published
Monday, May 15, 2023
Job ID

Description & Requirements

Role Summary/Purpose: 

The Finance Ops Intern is responsible for supporting the business process execution in the Finance Operations group. Activities may include entering invoices, entering sales or support contracts, or setting up projects in the IT system of record; learning how to execute simple audits of such documents and ensuring the ERP system properly reflects the agreement with the customer. Fin Ops Coordinator will manage specific tasks within the quote-to-cash business process and is responsible for diligent and correct execution of step-by-step instructions. 




  • Create invoices, contracts, projects in the ERP system 

  • Make discrete updates to accounts, projects, contracts, terms based on specific instructions 

  • Maintain system records 

  • Process contract, project, and account changes and cancellations 

  • Process contract migrations between customers or due to legal changes 

  • Research account inquiries, such as billing, credits or contract/project adjustments. 

  • Process manual adjustments, ensuring proper approvals are in place, while validating correct accounting rules are followed. 

  • Respond to and resolve customer billing questions through research, interdepartmental communications, and analysis. 

  • Audit billing data prior to billing. 

  • Upgrade Mappings and Contract Setup 

  • Ensure entitlements are setup correctly for support 


  • Demonstrated ability to work both independently and within a team. 

  • Good written and verbal communication skills. 

  • Ability to be flexible, open, and responsive to ongoing industry changes. 

  • Proficient in MS Office and computer systems. 

  • Demonstrates excellent customer service. 

  • Must be professional, have great attendance, be punctual,have a positive attitude. 

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.