General information

Office (s)
Kuala Lumpur, MYS
Date Published
Thursday, April 7, 2022
Job ID

Description & Requirements

About Us:

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries. With over 40 years of experience serving small, midmarket, and large enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.

About The Role:

An exciting opportunity for a Manager, Business Development manages teams of business representatives who generate new business and cultivate leads for the outside sales team. Responsible for the end to end business development process including planning and building the sales pipeline.

What You’ll Do:

  • Establish goals and objectives for the consulting teams.
  • Manages the BDR team to include recruiting, selecting, on-boarding, and training employees. Conducts career conversations and develops personal growth   opportunities.
  • Establishes and executes prospecting and lead generation programmes.
  • Coaches team through prospecting process: review lead qualification and manage lead nurturing. Joins discovery calls to coach and offer real time feedback.
  • Guides the BDRs to focus their call out activities in the right segments, to the right target audience, with the right messaging.
  • Optimizes a scalable onboarding and development infrastructure for BDRs in order to minimize their ramp up time.
  • Constantly monitors and manages lead funnel to measure and assess lead quality through quantifiable programme metrics/KPIs, engaging with marketing and sales   teams on lead status/quality, guiding and accelerating lead movement through the funnel, and drive sales SLA for leads and follow up.
  • Works effectively with key stakeholders including sales, marketing, operations, brand and communications.
  • Report weekly/monthly/quarterly/yearly on pipeline and core skill development metrics.

What You’ll Need to Succeed:

  • 3+ years managing a Lead Generation team
  • Previous Inbound and Outbound Lead Generation experience
  • Proven track record of Lead Gen goal attainment
  • Hands on experience with Salesforce
  • Excellent interpersonal and team management skills
  • Strong analytical and organizational skills

Additional Skills That Could Set You Apart:

  • Bachelor degree preferred
  • 4 years or more of call center, inside sales or business development experience
  • 4 years or more of experience in software or ERP related industry
  • Minimum of 3 years in management/team leadership/prospecting enablement related role
  • Preferred those with experience in outbound prospecting call and with minimum 2 years experience in leading the team