General information

Office (s)
Monterrey, NL
Date Published
Monday, April 25, 2022
Job ID

Description & Requirements

About Us:

Epicor Software is a global technology leader dedicated to helping businesses drive growth for more than 45 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 4,000 worldwide employees who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players who inspire one another and drive results for the business and our customers.


About the Role:

The Mgr, Business Development manages a team of representativeswho generate new business and cultivate leads for the outside Salesteam. Responsible for the end-to-end business development processincluding planning and building the sales pipeline.

What You’ll Do:

  • Manages the BDR team to include recruiting, selecting, on-boarding, and training employees. Conducts career conversations and develops personal growth opportunities.
  • Establishes and executes prospecting and lead generation programs.
  • Designs and manages multi-touch campaigns to generate high quality sales leads. Tracks and reports onperformance of marketing campaigns, makes adjustments where needed.
  • Guides the BDRs to focus their call-out activities in the right segments, to the right target audience, withthe right messaging.
  • Constantly monitors and manages lead funnel to measure and assess lead quality through quantifiableprogram metrics/KPIs, engaging with marketing and sales teams on lead status/quality, guiding andaccelerating lead movement through the funnel, and drive sales SLA for leads and follow-up.
  • Works effectively with key stakeholders including sales, marketing operations, brand andcommunications.

What You Need to Succeed:

  • 4+ years managing a Lead Generation team
  • Bachelors degree in business management, marketing preferred
  • 4 years or more of customer service, call center or inside sales experience
  • 4 years or more of experience in related industry(manufacturing, distribution, retail, lumber, auto)
  • Minimum of 2 years in management/team leadership/prospecting enablement related role
  • Knowledge of marketing and sales
  • Excellent interpersonal and team management skills
  • Strong analytical and organizational skills

Additional Skills That Could Set You Apart:

  • Previous Inbound and Outbound Lead Generation experience
  • Proven track record of Lead Gen goal attainment
  • Hands on experience with Salesforce