General information

Office (s)
Bangalore, IND
Date Published
Tuesday, March 12, 2024
Job ID
Global Product
D B, Chaithra

Description & Requirements

About us:

Epicor is one of the world’s leading enterprise software companies, with more than 20,000 customers in over 150 countries using our products to automate effectively and efficiently to streamline their essential business functions. With industry specific solutions for the manufacturing, distribution, retail and service industries, the strength of Epicor business solutions lies in a simplified approach to technology, with products and services designed to fit our customers and how they work. Epicor is privately owned by KKR & Co. and produces approximately $900M in annual revenue with around 4,000 employees.

Role Summary/Purpose:

This position will be based in our India Technology Center, located in Bangalore, India. You would be part of the Retail team under Product engineering working with On-Prem and Cloud based applications. You would be in a critical role coordinating with external and internal stakeholders to understand and enhance an enterprise application. If you’re passionate about providing new features to customers, deeply curious about finding solutions to new challenges and perfecting the product development of our visionary Epicor product suite, you could be the perfect fit for this role.

Job Requirements:

  • Enhance the product with new features, processor and transactions support. 
  • Add support for new devices like pinpads, printers, cashdrawers, etc.
  • Build tools to support and monitor the application. 
  • Maintain, refine, and troubleshoot challenges with existing software to make sure it’s up to code.
  • May work with cross functional teams and provide inputs for other payment products. 
  • Stay on track by following best practices and established processes for large, complex projects.
  • Suggest improvements and enhancements to the product based on data and revenue foresights.

You will have ideally:

  • Knowledge on Payments products and payments processing. Strong knowledge on different card profiles and card brands.
  • Expertise in Perl, PHP, Python programming.
  • Experience working with Payment applications, retail devices, POS.
  • Experience with SDLC and agile process.
  • Able to explore new tools, new methodologies to solve real-world problems.
  • Ability to troubleshoot issues, think creatively and critically and thrive in a fast-paced work environment.
  • A quick learner and a team player with the ability to collaborate and influence across different teams in the organization.
  • Collaborative team player with great communication.
  • Well-organized with high attention to detail, and an obsession with quality.
  • Initiative and willingness to learn. 

Nice to have:

  • Experience on VB6 would be an added advantage.
  • Knowledge in Jenkins, GIT, Jira


  • 5+ years of experience in enterprise product development.
  • 3+ years of experience in Perl.
  •  Industry knowledge/experience

We offer a clear career path within the Customer Support function with opportunity for further career advancement into our Consulting and Product Development Teams. At Epicor, you can reach your full potential because growth for you means growth for us.

The Product Team 

The Product team at Epicor supports a rapidly evolving group of products with innovative approaches to design and integrative technology, driving the business to be a leader of cloud-based SaaS. With offices across the United States and internationally, we provide over 21,000 customers and more than two million daily users with the essential tools that help them do what they need to do to support how the world makes, moves, and sells.

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business. 

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer.