General information

Office (s)
Monterrey, MEX
Date Published
Thursday, April 11, 2024
Country
Mexico
Job ID
24031
Function
Global Product
Recruiter
AcostaBernal, Maria Monserrat

Description & Requirements

The Job:

The Product Manager for Identity plays a pivotal role in ensuring a secure and seamless identity management experience for our customers. As the custodian of our centralized Epicor Identity platform, you'll be instrumental in shaping the future of authentication and identity management across all Epicor products.

What you will be doing: 

  • Collaborate with various product and development teams to define product and process requirements streamlining identity and authentication management across Epicor solutions. 
  • Champion the adoption of Multi-Factor Authentication (MFA) and Single Sign-On (SSO) to fortify the security posture of Epicor customers. 
  • Contribute to setting strategic directions and priorities for applications. 
  • Assist in the evolution of the product portfolio, roadmap, innovation index, and overall product management lifecycle. 
  • Provide support and insights to the Product Marketing team. 
  • Work alongside Product Marketing to equip Sales with the necessary resources for effective client engagement. 
  • Coordinate and mobilize cross-functional teams to drive initiatives forward. 

What you will likely bring: 

  • Hands-on experience with Microsoft Entra (Azure AD), Okta, or similar IAM solutions. 
  • Knowledge of LDAP or Active Directory Integration.
  • Experience with various Identity federation and trust models and authentication protocols, such as OAuth, SAML, OpenID, JWT, SAML Assertion.
  • Understanding how SSO works and is implemented.
  • Familiarity on MFA concepts (Email, SMS, TOTP, HOTP).
  • Experience building functional and technical requirements in Jira, Aha!, or similar tools.
  • Foundational understanding of strategic planning and business case development. 
  • Strong analytical and communication abilities. 

The Product Team 

The Product team at Epicor supports a rapidly evolving group of products with innovative approaches to design and integrative technology, driving the business to be a leader of cloud-based SaaS. With offices across the United States and internationally, we provide over 21,000 customers and more than two million daily users with the essential tools that help them do what they need to do to support how the world makes, moves, and sells.

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business. 

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer. 

#LI-MA1 #LI-HYBRID
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