General information

Office (s)
Austin, TX, Minneapolis, MN
Date Published
Saturday, December 16, 2023
United States
Job ID
Legal & Administration
Bun, Mouyheang

Description & Requirements

The Job:

The Product Operations Intern will play a crucial role in supporting the day-to-day activities of the Product Operations team. This role offers a unique opportunity to gain hands-on experience in the software industry, working closely with cross-functional teams and contributing to the success of our products.

What you will be doing: 

  • Data Analysis and Reporting:
    • Assist in collecting, analyzing, and presenting data related to operations, performance, and user engagement.
    • Generate regular reports to help identify trends, issues, and opportunities for improvement.
  • Process Improvement:
    • Work collaboratively with the Product Operations team to identify and implement process improvements.
    • Learning key systems to support product teams including updating/refining system flow processes.
    • Document and update standard operating procedures to enhance efficiency and effectiveness.
  • Cross-functional Collaboration:
    • Collaborate with product managers, development teams, and other stakeholders to ensure seamless communication and coordination.
    • Participate in meetings to gather insights and contribute to discussions on product operations strategy and development.
  • Documentation and Knowledge Sharing:
    • Maintain comprehensive and up-to-date documentation related to product operations processes.
    • Facilitate knowledge sharing within the team by creating and updating internal documentation.

About the Internship: 

The Epicor internship is designed to provide real world work experience to college and early in career candidates. It is a paid, 10-week program that provides hands-on work experience in a professional setting for students exploring career options. The summer intern cohort will take part in a robust professional development curriculum, mentoring and regular feedback from supervisors to facilitate professional growth. The summer internship program will start June 03, 2024, and end August 09, 2024.

Learning Objectives:

Interns will have the opportunity to develop their skills in (1) communication, (2) critical thinking, (3) interpersonal communication & emotional intelligence, (4) project management, (5) networking and (6) professionalism as well as enhance their understanding of the ERP space.

What you will likely bring: 

    Rising sophomore to rising senior actively enrolled in college coursework

    Currently pursuing a degree in Business, Operations, Computer Science, or a related field.

    Strong analytical skills and attention to detail.

    Excellent communication and interpersonal skills.

    Proficient in Microsoft Office Suite and data analysis tools

    Self-motivated to learn and adapt in a fast-paced environment.

What could set you apart: 

    Basic understanding of software development processes and methodologies

    Experience and/or training in Agile methodologies

    Familiarity with development and analytics tools such as Jira, Aha, or Power BI

    Familiarity with project management tools such as Jira, Aha, Trello, or Asana

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business. 

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer.