General information

Office (s)
Berlin, DEU
Date Published
Monday, November 22, 2021
Country
Germany
Job ID
19689
Function
Professional Services

Description & Requirements

About Us:

Epicor Software is a global technology leader dedicated to helping businesses drive growth for more than 45 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 4,000 worldwide employees who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players who inspire one another and drive results for the business and our customers. 

About the Role:

Our global consulting organization employs 800+ highly skilled consultants whose unmatched experience in delivering industry solutions that span manufacturing, distribution, retail, hospitality, and services is backed by a proven track record of successful ERP implementations around the world.

 

As an Associate Consultant, you’ll learn how to work with our customers on the implementation of our visionary ERP software solutions. Following Epicor’s Project Methodology, you will work with your Project Manager to organise and control tasks within the project plan, assist and learn from the assigned Lead Consultants and Subject Matter Experts and be responsible for the delivery of selected services & deliverables. You will become a trusted advisor to our customers, working alongside them on projects and on an independent basis for engagements with minimal supervision.

 

What You’ll Do:

  • Invest time in learning about Epicor´s ERP products and services through knowledge sharing, training, and mentorship
  • Assist with analysing and documenting customer requirements
  • Conduct end-user training and database configuration activities
  • Manage assigned customer issues and inquiries
  • After the initial onboarding, the position provides opportunities to work actively in ERP implementation projects from start to finish. You will be expected to work independently at clients and sometimes within a team environment.

What You Need to Succeed:

  • Bachelor’s degree (Business, MIS, IS, Education) and/or relevant experience in business operations, e.g. manufacturing, engineering, sales, supply chain management
  • Customer Focus and the ability to build trusted relationships with clients and colleagues
  • Basic understanding of Purchase to Pay and Quote to Cash processes
  • A self-driven and solution-oriented approach and the ability to complete tasks with quality and in a timely manner with and without supervision
  • The ability to travel internationally and overnight 50- 75%
  • Fluent verbal and written communication in German & English

 

Additional Skills That Could Set You Apart:

  • ERP software experience
  • Knowledge of Epicor enterprise applications
  • Experience in continuous improvement and lean principles

 Why You Should Click “Apply”:

Our Associate consultant role provides an opportunity for training, a diverse workload, frequent interaction with customers and the autonomy to drive your own success. You’ll travel to meet with clients (while keeping your miles and points!) and building relationships that last. Additionally, your growth potential at Epicor is limitless. After spending time as an Associate Consultant, you’ll have the tools and support you need to move onto different products, verticals, and roles utilizing our structured Epicor career pathway.

 

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