General information

Office (s)
Remote, US
Date Published
Monday, May 2, 2022
Country
United States
Job ID
20503
Function
Professional Services

Description & Requirements

About Us:

We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs and built to respond flexibly to their fast-changing reality. We accelerate every customer’s ambitions, whether to grow and transform or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses. 


About the Role:

The Professional Services Consultant, Sr takes the leadership role in consulting engagements and assumes responsibility for performing implementation tasks and producing quality deliverables.  Drives implementation deliverables and assist the Project Manager with organizing and controlling tasks within the work plan. Takes a leadership position on project teams, engagements, and respective consulting practices. Works with clients in an independent basis for engagements with little supervision.


What You’ll Do:

  • Coach and mentor PS Consultants ensuring consistent and high standards of service delivery.
  • Interact with members of cross-functional teams.
  • Assist Project Manager in determining direction, timelines, schedules and activities for an area of the project.
  • Establish solid working relationships throughout the Epicor and Customer organizations.
  • Possess accurate estimating skills for various project tasks.
  • Ensure all deliverables in area of responsibility is delivered on time and on budget.
  • Perform training and knowledge sharing with peers.
  • Perform customer core team training.
  • Keep up on skill / certifications for new or enhanced products.
  • Obtain certain level of certification in an area outside of core competency.


What You Need to Succeed:

  • 3+ years applicable manufacturing, supply chain, and/or manufacturing accounting experience, and/or demonstrated success/knowledge
  • 2+ years of consulting experience preferred
  • Bachelor’s degree preferred (or equivalent experience)
  • Ongoing technical certifications to keep up with industry
  • Ability to meet utilizations targets and completes project deliverables on time
  • Project management skills and strong technical background are required
  • Ability to perform work plans, identify resource requirements, establish priorities for available resources and monitor the performance of project tasks
  • Customer centric, results oriented, self-starter and able to work independently.
  • Strong listening, verbal and written communication skills, including virtual presentations.
  • Expertise in all core modules of the software
  • Demonstrated knowledge across industry verticals
  • Good knowledge of Microsoft SQL Server
  • Good knowledge of T-SQL
  • Database management and architecture experience
  • Good knowledge of networking (TCP/IP, UDP)
  • Knowledge of WMS will be an asset
  • A valid driver’s license and passport
  • Ability and availability for overnight travel throughout North America as this position requires 50% overnight travel


With almost five decades of industry experience, Epicor is the leader in Enterprise Resource Planning. Now is an exciting moment of transformation for our teams as we are well on our way to becoming the cloud vendor of choice. As we work to enable a world of better business through the power of collaboration, you will haveall new opportunitiesfor internal mobility,to develop and sharpen your skills, and to work interdepartmentally on a global level.  Check out what some of our employees are saying about internal mobility at Epicorhere.  


FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp


Epicor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender identity, disability, or veteran status


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