General information

Office (s)
Kuala Lumpur, MYS
Date Published
Friday, February 23, 2024
Job ID
Professional Services
Lee, Pui Yee

Description & Requirements

The Job:
As an Epicor Consultant, you will participate in consulting engagements and assume responsibility for performing implementation tasks and producing quality deliverables for some of the most functionality-rich ERP products in the market today. You will work with your Consulting Manager to organize and control tasks within the work plan and take a leadership position on small project teams and small engagements. You will become a trusted growth partner with our customers, working alongside them on an independent basis for short-term engagements with little supervision. You will also contribute to a larger implementation team, taking the lead as a subject matter expert in your functional area when required.

What you will be doing:

  • Perform business requirements gathering, analysis gap analysis, application mapping, identification and resolution of gaps, change in procedures and proposed workaround solutions in effectively utilizing core application.
  • Responsible for functional and technical specification development, configuration setup, proof of concept and acceptance test 
  • Perform Testing of implemented system 
  • Assist our sales team on the system demonstration to our potential clients 
  • Perform project team trainings to executive level and functional user level.
  • Perform some technical work including building reports, queries and simple customizations using embedded tools.

You bring (most) of this:

  • B.S. Degree or above, preferable in Accounting or Business qualification.
  • More than 5+ years relevant experience in ERP projects, with multinational companies.
  • Familiar with Financials, Logistics, Distributions, MRP or Supply Chain. 
  • Ability to prepare detail modification specifications.
  • Ability to analyse customer’s business operations and make suggestions for process improvements.
  • Ability to assess existing customer’s usage and prepare a software assessment document.
  • Excellent verbal communication & presentation skills
  • Service-oriented with a proven ability to prioritize tasks in a stressful environment
  • Good team player and performer who thrives under pressure able to work under pressure.
  • Self-motivated and highly adaptive in challenging situations with strong organizational, planning and problem-solving skills.
  • Ability to work independently with minimal supervision.
  • Willingness to learn and explore new technologies.
  • Ability to lead an executive management meeting and keep on track.
  • Experienced in managing people, budget and equipment at the same time on a project and working closely with clients or customers on an ongoing project.
  • Knowledge of MSSQL server, query, Crystal reports are desirable.
  • Fluent in English (written and spoken) 

The Professional Services Team 

Professional Services play an instrumental role in the growth of Epicor. You will be working with our customers to implement our products and ensure that we continuously provide an exceptional customer experience. Almost every position is customer-facing—therefore, it’s important to have energy, drive, and determination to ensure Epicor gives the best possible experience to all clients. This passion will contribute to the success of your career and the company. If you are looking for a global, innovative company with strong roots and exciting growth, Epicor is ready to hear from you!

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business. 

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer.