General information

Office (s)
Remote, US
Date Published
Thursday, November 9, 2023
United States
Job ID
Professional Services
Olagbaju, Tola
Salary Range
70,000 - 180,000

Description & Requirements

Senior Technical Consultant | Prophet 21

Are you ready to take on a pivotal role in consulting engagements and lead the way in implementing high-quality solutions? Join us as a Senior Technical Consultant and contribute to the success of our team. In this role, you will use requirements analysis, customer service expertise and software development skills in the latest technology and tools to create solutions that support implementations of Epicor Prophet 21.

What you will be doing: 

  • Analyze requirements as well as clarify scope and breadth of work with Application Consultants and/or customer
  • Document and estimate development and deployment of customer projects - including quote, scope, design, prioritization, and acceptance criteria
  • Follow coding standards
  • Perform acceptance testing during and throughout the development cycle
  • Perform demonstrations of project functionality to customers
  • Work independently on small to midsized projects and interact with members of cross-functional teams
  • Identify issues and risks to Project Manager with suggested direction
  • Build trusted-advisor relationships with customers to obtain a deep understanding of customer needs and environments
  • Ensure that project deliverables are completed on time and anticipate issues or conditions that may impact the original estimate or project budget

What you will likely bring:

  • Demonstrated knowledge of distribution, supply chain, light manufacturing, and/or accounting concepts
  • Troubleshooting/Debugging skills
  • Customer-centric, results oriented, self-starter, and able to work independently
  • Strong listening, verbal, and written communication skills, including virtual presentations
  • Detail oriented, strong organizational, project management and time management skills
  • Ability to travel occasionally


  • 4+ years applicable experience and demonstrated success/knowledge
  • 2+ years of distribution/manufacturing industry experience
  • Required Database Development: Microsoft SQL Server and C#
  • Preferred Experience: .NET technologies, RESTful services using JSON and OData, SQL Server Reporting Services
  • Knowledge of Epicor Prophet 21 or Kinetic Software preferred
  • Bachelor’s degree preferred (or equivalent experience)

The Professional Services Team 

Professional Services play an instrumental role in the growth of Epicor. You will be working with our customers to implement our products and ensure that we continuously provide an exceptional customer experience. Almost every position is customer-facing—therefore, it’s important to have energy, drive, and determination to ensure Epicor gives the best possible experience to all clients. This passion will contribute to the success of your career and the company. If you are looking for a global, innovative company with strong roots and exciting growth, Epicor is ready to hear from you!

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business. 

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer. 

Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. 

At Epicor, we care about your health and financial wellness, as well as your work-life balance. That’s why we offer comprehensive benefit offerings including medical coverages, dental, and vision, as well as other wellness programs. In addition, we offer a 401(k) match, HSA and FSA plans, a student debt program, a wide variety of insurance coverages, and voluntary benefits to achieve financial wellness. We also value your work-life balance and offer flexible time off, paid holidays, and paid maternity and parental leave. Please note that this is for information purposes only and provides a summary of Epicor's benefit offering.