General information

Office (s)
Remote, Canada
Date Published
Tuesday, April 26, 2022
Job ID
Professional Services

Description & Requirements

About Us:  

Epicor Software has been a global technology leader dedicated to helping businesses drive growth for more than 45 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 4,000 worldwide employees passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players who inspire one another and drive results for the business and our customers.   

About the Role:  

The Professional Services Consultant participates in consulting engagements and assumes responsibility for performing implementation tasks and producing quality deliverables. Assists aligned Project Manager with organizing and controlling functions within the work plan. The incumbent will work with the client independently for short-term engagements with little supervision.

The job involves installing and implementing a specialized retail management software application in a Windows LAN and Server environment. Manipulation and formatting of customer data from various sources and supplier files will be a daily occurrence. The application has been developed in Microsoft’s .NET and Microsoft’s SQL Database. The services are primarily provided over the Internet and telephone, working directly with the end-users and their local computer technicians.

What You’ll Do:  

• Work independently on smaller projects.
• Interact with members of cross-functional teams.
• Identify issues and risks and report to the Project Manager with suggested direction.
• Ensure that project deliverables are completed on time and anticipate issues or conditions that may impact the original estimate or project budget.
• Meet utilization targets and complete project deliverables on time.
• Demonstrate a high functional knowledge of the modules associated with their respective certification track.
• Compose SQL queries to help team members and clients.
• Assist in Data Conversion and manipulation of data.
• Quoting time on tasks for SOW 

What You Need to Succeed:   

• Ability to meet utilization targets and complete project deliverables on time 
• Ability to perform work plans, identify resource requirements, establish priorities for available resources, and monitor the performance of project tasks
• Customer-centric, results-oriented, self-starter, and able to work independently
• Strong listening, verbal, and written communication skills, including virtual presentations
• Strong organizational, project management, and time management skills
• Demonstrated knowledge of manufacturing, supply chain, and manufacturing accounting concepts
• Ability to travel up to 75%

Additional Skills That Could Set You Apart:

• 3+ years of applicable retail and accounting experience and demonstrated success/knowledge
• 2+ years of consulting experience preferred
• Bachelor’s degree preferred (or equivalent experience) 
• Ongoing technical certifications to keep up with the industry
• Knowledge of Azure Environment and SQL Azure
• Experience with writing SQL queries


Why You Should Click “Apply”:  

Our ERP consultant role provides an opportunity for a full workload, frequent interaction with customers , and the autonomy to drive your success. You’ll travel to meet with clients (while keeping your miles and points!) and build lasting relationships. Additionally, your growth potential at Epicor is limitless. After spending time as an Epicor Consultant, you’ll have the tools and support you need to move onto different products, verticals, and roles utilizing our structured Epicor career pathway. 

#LI-LB1 #LI-Remote