General information

Office (s)
Remote, US
Date Published
Monday, November 28, 2022
Country
United States
Job ID
21040
Function
Professional Services

Description & Requirements

Job Summary:

The Professional Services Consultant takes the leadership role in consulting engagements and assumes responsibility for performing implementation tasks and producing quality deliverables. Drives implementation deliverables and assists the Project Manager with organizing and controlling tasks within the work plan. Takes a leadership position on project teams, engagements, and respective consulting practices. Works with clients on an independent basis for engagements with little supervision.


Duties & Responsibilities:

• Coach and mentor PS Consultants, ensuring consistent and high service delivery standards.
• Interact with members of cross-functional teams.
• Assist the Project Manager in determining direction, timelines, schedules, and activities for an area of the project.
• Establish solid working relationships throughout the Epicor and Customer organizations.
• Possess accurate estimating skills for various project tasks. 
• Ensure all responsibility deliverables are delivered on time and within budget.
• Perform training and knowledge sharing with peers.
• Perform customer core team training.
• Keep up on skill/certifications for new or enhanced products.
• Obtain a certain level of certification in an area outside of core competency.


Knowledge, Skills & Abilities:

• Ability to meet utilization targets and complete project deliverables on time 
• Project management skills and strong technical background are required
• Ability to perform work plans, identify resource requirements, establish priorities for available resources and monitor the performance of project tasks
• Customer-centric, results-oriented, self-starter, and able to work independently.
• Strong listening, verbal, and written communication skills, including virtual presentations.
• Expertise in all core modules of the software
• Demonstrated knowledge across industry verticals
• Estimated travel is to be 25%-40%.


Qualification:

• 3+ years of applicable accounting experience and/or demonstrated success/knowledge.
• 3+ years of consulting experience preferred
• Bachelor’s degree preferred (or equivalent experience)
• Ongoing technical certifications to keep up with the industry


At Epicor, we strive to create a welcoming, inclusive, and diverse workplace every day. Bring the whole and real you—that’s who we’re interested in. If you’re interested in this role, but your experience and current skillset don’t match every qualification of the job description, that’s okay! We encourage you to apply anyway. Learning and sharing our knowledge keeps us all moving forward. You might be the right fit and gain new skills along the way.


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