General information

Office (s)
Remote, Mexico
Date Published
Friday, September 8, 2023
Job ID
Professional Services

Description & Requirements

About the Role:

The Professional Services Consultant participates in consulting engagements and assumes responsibility for performing implementation tasks and producing quality deliverables. Assists aligned Project Manager with organizing and controlling tasks within the work plan. Incumbent will work with the client on an independent basis for short-term engagements with little supervision.

What You’ll Do:

  • Work independently on projects for our ECLIPSE Platinum EDI managed service offering.
  • Fully manage EDI Implementations (installs, map writing, map setup, testing, production, troubleshooting for assigned Platinum accounts.
  • Interact with members of cross-functional teams.
  • Identifies issues and risks and reports to Team Lead for suggested direction.
  • Ensure that project deliverables are completed on time and anticipate issues or conditions that may impact production dates.

What You Need to Succeed:

  • Bachelor’s degree (or equivalent experience) required.
  • 2+ years development experience with any programming language required.
  • Customer centric, results oriented, self-starter, and able to work independently.
  • Ability to meet utilization targets and completes project deliverables on time.
  • Ability to perform work plans, identify resource requirements, establish priorities for available resources, and monitor the performance of project tasks.
  • Strong organizational, project management and time management skills (Project Management certification is not required).

Additional Skills That Could Set You Apart:

  • Demonstrated knowledge of supply chain/distribution concepts a plus.

The Professional Services Team 

Professional Services play an instrumental role in the growth of Epicor. You will be working with our customers to implement our products and ensure that we continuously provide an exceptional customer experience. Almost every position is customer-facing—therefore, it’s important to have energy, drive, and determination to ensure Epicor gives the best possible experience to all clients. This passion will contribute to the success of your career and the company. If you are looking for a global, innovative company with strong roots and exciting growth, Epicor is ready to hear from you!

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business. 

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer.