Professional Services Project Manager, Associate - - 21207

General information

Office (s)

Remote, US

Date Published

Friday, August 5, 2022

Country

United States

Job ID

21207

Function

Professional Services

Description & Requirements

About Us:

We’re here for the hard-working businesses that keep the world turning. They’re the companies that make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs and built to respond flexibly to their fast-changing reality. We accelerate every customer’s ambition to grow and transform or become more productive and effective. That makes us the essential partners for the world’s most essential businesses.

About the Role:

Upgrade Project Manager Position assisting Manufacturing customers in upgrading their existing Epicor products to the latest version of Epicor Kinetic ERP.

What You’ll Do:

•Assisting customers in the (Planning, Design, Validate, and Deploy) upgrade of the Epicor ERP product

•Project Manage approximately up to 10 implementations

•Responsible for high utilization (70%) and customer satisfaction

•Build project plans and schedule resources

•Interact with other Epicor Solutions departments

•Provide best practice Project Management Monitor and Control coaching to customers

•Perform Weekly customer status calls

•Plan, organize, lead and monitor the activities of the project team

•Maintain overall control of the schedule, budget, and scope

•Ensure that project plans and work products are based on approved and agreed-upon requirements

•Ensure that sufficient resources and funding are available for executing all project activities

•Prepare the management deliverables (Project Plan, Project Change Requests, and Project Budget); and use these deliverables to conduct the Project

•Notify the Client Project Director, Client Project Manager, and Epicor Project Sponsor of non-resolvable issues and submit recommendations to resolve them

•Maintain regular contact with the Client Project Manager, providing the status of project progress

•Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues

•Ensure that commitments and changes to obligations resulting from the requirements are negotiated with affected groups

•For approved Project Change Requests, update the appropriate documents and project work plan to reflect changes in requirements and commitments

•Champion and adhere to Epicor Signature Methodology.

What You Need to Succeed:

•1+ years of applicable experience and demonstrated success/knowledge.

•High school diploma

•Bachelor’s degree preferred (or equivalent experience)

•Solid organizational, project management, and time management skills.

•Customer-centric, results-oriented, self-starter, and able to work with little supervision.

•Strong listening, verbal, and written communication skills, including virtual presentations.

•Manages expectations and establishes solid working relationships at the management level

•May work at client site from time to time.

•Ability to travel up to 20%

With almost five decades of industry experience, Epicor is the leader in Enterprise Resource Planning.  Now is an exciting moment of transformation for our teams as we are well on our way to becoming the cloud vendor of choice.  As we work to enable a world of better business through the power of collaboration, you will have all new opportunities for internal mobility, to develop and sharpen your skills, and to work interdepartmentally on a global level. Check out what some employees say about internal mobility at Epicor here.

Epicor is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, gender identity, disability, or veteran status.

#LI-LB1 #LI-REMOTE