General information

Office (s)
Melbourne, AUS, Sydney, AUS
Date Published
Thursday, February 8, 2024
Country
Australia
Job ID
23741
Function
Professional Services
Recruiter
Bin Azizi, Ahmad D.

Description & Requirements

The Job:

The Professional Services Project Manager, Associate assists in the planning, organizing, managing and delivering client projects.


Duties and Responsibilities:

  • Support the activities of projects and client engagements, from inception to installation.
  • Prepare project deliverables (Project Plan, Project Change Requests and Project Lists); and use these deliverables to execute all project activities.
  • Provide support to project schedule, resources, budget and scope.
  • Ensure project plans and work products are based on approved and agreed upon requirements.
  • Track the status of deliverables and any decisions made regarding Project Change
  • Requests and outstanding issues.
  • Participate in weekly customer status calls and responds to client requests/questions in a timely manner.
  • Interact and assist members of cross-functional teams.
  • May be involved in ad hoc projects and/or small short assignments.


Knowledge, Skills and Abilities:

  • Solid organizational, project management and time management skills
  • Customer centric, results oriented, self-starter and able to work with little supervision
  • Strong listening, verbal and written communication skills, including virtual presentations
  • Manages expectations and establishes solid working relationships through the management level.
  • May work at client site from time to time.
  • Ability to travel up to 35%


Qualifications:

  • 1+ years applicable experience and demonstrated success/knowledge.
  • High school diploma
  • Bachelor’s degree preferred (or equivalent experience)
  • PMP Certification preferred.

The Professional Services Team 

Professional Services play an instrumental role in the growth of Epicor. You will be working with our customers to implement our products and ensure that we continuously provide an exceptional customer experience. Almost every position is customer-facing—therefore, it’s important to have energy, drive, and determination to ensure Epicor gives the best possible experience to all clients. This passion will contribute to the success of your career and the company. If you are looking for a global, innovative company with strong roots and exciting growth, Epicor is ready to hear from you!

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business. 

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer. 

#LI-DA1