General information

Office (s)
Remote, US
Date Published
Tuesday, April 12, 2022
United States
Job ID
Professional Services

Description & Requirements

About Us:  

Epicor Software has been a global technology leader dedicated to helping businesses drive growth for more than 45 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 4,000 worldwide employees passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players who inspire one another and drive results for the business and our customers.   

About the Role:

The Senior Project Manager will guide manufacturing customers in implementing the Epicor Kinetic ERP product throughout the project lifecycle.

What You’ll Do: 

• Assisting customers in the (Initiation, Planning, Design, Validate, and Deploy) implementation of the Epicor ERP product

• Project Manage approximately 10-20 implementations

• Responsible for high utilization (70%) and customer satisfaction

• Build project plans and schedule resources

• Interact with other Epicor Solutions departments

• Provide best practice Project Management Monitor and Control coaching to customers

• Perform Weekly customer status calls

• Provide Project Risk Analysis to customer

• Plan, organize, lead and monitor the activities of the project team

• Maintain overall control of the schedule, budget, and scope

• Ensure that project plans and work products are based on approved and agreed-upon requirements

• Ensure that sufficient resources and funding are available for executing all project activities

• Prepare the management deliverables (Project Plan, Project Change Requests, and Project Lists); and use these deliverables to conduct the Project

• Notify the Client Project Director and the Client Project Manager of non-resolvable issues and submit recommendations to resolve them

• Maintain regular contact with the Client Project Manager, providing the status of project progress

• Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues

• Ensure that commitments and changes to obligations resulting from the requirements are negotiated with affected groups

• For approved Project Change Requests, update the appropriate documents and project work plan to reflect changes in requirements and commitments

• Champion and adhere to corporate solution implementation methodology

• Assist with the development of Project Management disciplines as required  

What You Need to Succeed:   

• Superior organizational, project management, and time management skills.

• Customer-centric, results-oriented, self-starter, and able to work independently.

• Excellent communication, interpersonal, and presentation skills

• Ability to manage expectations and establishes a solid working relationship with Senior Management and executives

• Leadership skills 

• May work at client site from time to time.

• Ability to travel up to 35%

Additional Skills That Could Set You Apart:  

• Bachelor’s Degree in Business or Computer Science or equivalent work experience

• Manufacturing and/or Wholesale Distribution experience preferred

• 5+ years of Manufacturing and Distribution software implementation experience

• Proven success in software project implementation and deployment

• Strong troubleshooting skills

• High level of proficiency in MS Office, MS Project

• Experience in managing stakeholders

• Demonstrated ability to manage project risk

• Fluency in oral and written English

• Excellent communication, interpersonal, and presentation skills

• Solid organizational and time management skills

• No restrictions on the ability to obtain visas for travel outside of the country of residence

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