General information

Office (s)
Remote, US
Date Published
Friday, January 13, 2023
United States
Job ID
Professional Services
Salary Range
70,000 - 180,000

Description & Requirements

At Epicor, we strive to create a welcoming, inclusive, and diverse workplace daily. Bring the whole and real you—that’s who we’re interested in. If you’re interested in this role, but your experience and current skillset don’t match every qualification of the job description, that’s okay! We encourage you to apply anyway. Learning and sharing our knowledge keeps us all moving forward. You might be the right fit and gain new skills along the way.

About the Role:

The Professional Services Project Manager, Senior, acts as a functional & technical lead in planning, organizing, managing, and delivering client projects.

What You’ll Do:

  * Assisting customers in the (Initiation, Planning, Design, Validate, and Deploy) implementation of the Epicor ERP product
  * Project Manage approximately up to 10 implementations
  * Responsible for high utilization (70%) and customer satisfaction
  * Build project plans and schedule resources
  * Interact with other Epicor Solutions departments
  * Provide best practice Project Management Monitor and Control coaching to customers
  * Perform Weekly customer status calls
  * Provide Project Risk Analysis to the customer
  * Plan, organize, lead and monitor the activities of the project team
  * Maintain overall control of the schedule, budget, and scope
  * Ensure that project plans and work products are based on approved and agreed-upon requirements
  * Ensure that sufficient resources and funding are available for executing all project activities
  * Prepare the management deliverables (Project Plan, Project Change Requests, and Project Lists); and use these deliverables to conduct the Project
  * Notify the Client Project Director and the Client Project Manager of non-resolvable issues and submit recommendations to resolve them
  * Maintain regular contact with the Client Project Manager, providing the status of project progress
  * Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues
  * Ensure that commitments and changes to commitments resulting from the requirements are negotiated with affected groups
  * For approved Project Change Requests, update the appropriate documents and project work plan to reflect changes in requirements and commitments
  * Champion and adhere to corporate solution implementation methodology
  * Assist with the development of Project Management disciplines as required

 What You Need to Succeed:

  * 8+ years of applicable experience and demonstrated success/knowledge
  * 5+ years of specialized/industry experience    
  * Bachelor’s degree, Master's preferred (or equivalent experience)
  * Superior organizational, project management, and time management skills.
  * Customer-centric, results-oriented, self-starter, and able to work independently.
  * Excellent communication, interpersonal, and presentation skills
  * Ability to manage expectations and establishes a solid working relationship with Senior Management and executives
  * Leadership skills                                                                                                                        
  * May work at client site from time to time.
  * Ability to travel up to 35%
  * PMP Certification or ability to attain one in the first 12 months in the position

With almost five decades of industry experience, Epicor is the leader in Enterprise Resource Planning.  Now is an exciting moment of transformation for our teams as we are well on our way to becoming the cloud vendor of choice.  As we work to enable a world of better business through the power of collaboration, you will have all new opportunities for internal mobility, to develop and sharpen your skills, and to work interdepartmentally on a global level.