Epicor

Professional Services Project Manager

The Professional Services Project Manager is responsible for planning, organizing, managing, and delivering client projects.

Duties and Responsibilities

• Coordinate and monitor activities of projects and client engagements, from inception to installation.
• Prepare project deliverables (Project Plan, Project Change Requests and Project Lists); and use these deliverables to execute all project activities.
• Maintain overall control of project schedule, resources, budget, and scope.
• Ensure project plans and work products are based on approved and agreed upon requirements.
• Certify that sufficient resources and funding are available for executing project activities.
• Conduct weekly customer status calls and responds to client requests/questions in a timely manner, escalating issues and recommended solutions.
• Interact with members of cross-functional teams.
• Responsible for ad hoc projects and medium sized projects.

Knowledge, Skills & Abilities

• Strong organizational, project management and time management skills
• Customer centric, results oriented, self-starter and able to work independently.
• Strong listening, verbal and written communication skills, including virtual presentations
• Manages expectations and establishes solid working relationships through the management level
• May work at client site from time to time.
• Ability to travel up to 35%

Qualifications

• 3+ years applicable experience and demonstrated success/knowledge
• 2+ years project management and industry experience preferred
• High school diploma
• Bachelor’s degree preferred (or equivalent experience)
• PMP Certification preferred

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