General information

Office (s)
Monterrey, MEX
Date Published
Thursday, September 15, 2022
Job ID
Global Product

Description & Requirements

Company Overview:

Epicor is one of the world’s leading software companies, with more than 20,000 customers in over 150 countries using our products to effectively and efficiently automate and streamline their essential business functions. With industry-specific solutions for the automotive, building supply distribution, manufacturing, and retail, Epicor products allow our customers to focus on core, revenue-generating activities. Epicor is privately owned by Clayton Dubilier & Rice (CD&R) and employs ~3,800 employees.

Role Summary/Purpose:

As a member of the Epicor Learning team, the project manager will plan, execute, and finalize projects according to determined deadlines and within budget.  This includes working with resources and coordinating the efforts of the team members in order to deliver projects according to plan while ensuring consistency with Epicor methodology, strategy, commitments, and goals. While executing project management tasks, this person will be expected to escalate significant risks or issues to management, including proposed mitigation plans.

Duties & Responsibilities:

  • Must be customer-focused, and strive for high satisfaction from both internal and external customers
  • Develops and leads multiple projects based on already established project plans, including scope documents, goal deliverables, communication, and scheduling, from beginning to end
  • Schedules and reports out project timelines and milestones
  • Maintains overall control of the schedule, budget, and scope
  • Identifies potential project crises and devises mitigation plans
  • Plans, schedules, coordinates and/or monitors final approval of products through the complete production cycle
  • Proactively manages and communicates changes in project scope
  • Provides support and coordination efforts to other functions as required
  • Establishes effective trust-based relationships with stakeholders from different functions and seniority levels, which includes being able to quickly build credibility and is viewed as the “go-to” person for project-related items
  • Manages multiple large and complex projects while meeting deadlines, producing high-quality deliverables and creating high customer satisfaction (internal and external customers)
  • Assists with the development of Epicor Learning processes and standards as required, and assists with the quality control to help ensure quality and adherence to standards and consistency across all verticals
  • Understands and helps refine the Epicor Learning strategies and road maps based on current and proposed projects
  • Gains trust and cooperation from a wide variety of sources, including all levels of management and other departments
  • Coaches and mentors other team members in Project Management practices, ensuring consistent and high standards of project management

Knowledge, Skills & Abilities

  • Ability to work as part of a team
  • Excellent English verbal and written communication skills
  • Solid organizational and time management skills
  • Ability to identify and seek needed information/research skills
  • Project management & scheduling skills
  • Strong analytics and problem-solving skills
  • Ability to build collaborative relationships
  • Ability to influence in situations with no direct authority
  • Mentorship skills

Minimum Requirements:

  • 5+ years of applicable experience and demonstrated success/knowledge
  • 2+ years of specialized/industry experience
  • Bachelor’s degree (or equivalent experience)
  • Possess a flexible approach to occasional travel and working out of hours
  • PMP certification preferred
  • Jira, Microsoft Excel, and Teamwork tooling knowledge is a plus