General information

Office (s)
Kuala Lumpur, MY
Date Published
Thursday, January 6, 2022
Job ID

Description & Requirements

About Us:

Epicor is a global leader dedicated to providing integrated enterprise resource planning (ERP), customer relationship management (CRM) and supply chain management (SCM) software solutions to mid-market companies around the world. We are currently the top 5 ERP software company in the world and the only company ever to win the prestigious 'software company of the year' award in back to back years.

Due to expansion, a Senior Account Manager is required to work from Malaysia office to take care the installed bases in Malaysia and Singapore

The role:

A Senior Account Manager with a professional outlook, able to work effectively under pressure and with enthusiasm, determination, stamina, resilience and patience.  This person will have a minimum of 5 years of experience within a dynamic sales and marketing team

What you will do:

  • Managing the customer base through professional account management,
  • Consistently meeting quarterly revenue sales targets,
  • Forecasting product requirements and business potential as accurately as possible,
  • Maximizing customer penetration and satisfaction,
  • Developing strong relationships with direct and channel customers and named key accounts,
  • Implementing sales strategy and various sales promotions for existing customer bases.
  • Deliver buy-in demo to existing customer for add-ons/modules selling.

What you will need to succeed:

  • An accomplished track record of selling multi-level to business, technical and IT people,
  • Minimum 5 years of Business application sales experience, e.g. ERP, Supply Chain, eBusiness, BI and CRM,
  • Background of Finance, Distribution and Manufacturing markets.
  • Excellent understanding of commercial business processes,
  • Excellent understanding and ability in following a structured sales process,
  • Awareness of current trends in IT, specifically in the ERP arena,
  • 30% traveling is required.
  • Good English is required.
  • Skills that could set you apart:
  • ERP software sales experience
  • Account Management experience
  • Experience of selling into the Manufacturing Industry