General information

Office (s)
Austin, TX, Minneapolis, MN, Philadelphia, PA
Date Published
Thursday, August 31, 2023
United States
Job ID
Global Product

Description & Requirements

Senior Business Analyst

As a Product Business Analyst at Epicor, you'll analyze both internal and customer requirements, skillfully translating these needs into precise specifications and crafting effective solutions. In addition to this pivotal role, you will work closely with Pre-Sales, Solution Engineering, and Product Management in gathering their (and customer) insights, to develop a comprehensive and strategic product roadmap that Product Development can implement.

What You Will Be Doing:

  • Collaborates with internal stakeholders, product managers and developers to gather product requirements. Will workmore directly with customers and have more domain knowledge.
  • Writes business and customer requirements, including scope, priorities and acceptance criteria.
  • Documents business and technical requirements and works with multiple teams to prioritize and validate features.
  • Completes validation of product at the end of the development cycle.
  • Discovers complex problems and requirements and designs solutions.
  • Answers questions from development team about features and requirements, may collaborate with product
    management team as required.
  • May present demonstrations of finished work to customers.
  • Performs demonstrations of sprint reviews.
  • Acts a mentor for other team members.
  • Works on projects of greater complexity and uncertainty.
  • Builds out project plans, priorities, and timelines for Product leadership
  • Identifies new scope as a result of demonstrations as well as prioritizes and completes impact analysis of scope

What You Will Likely Bring: 

  • Experience in gathering enterprise business requirements and translating them into software specifications is required.
  • Knowledge of Accounts Payable, Purchase/Sales Order placement, Invoicing, and general Financial enterprise business processes is preferred.
  • Knowledge of Electronic Content Management business processes and data flow is preferred.
  • Ability to work as part of a team.
  • Ability to complete tasks on deadlines.

What Could Set You Apart:

  • Performs work under minimal supervision.
  • Experience in either software preSales or Solution Engineering preferred
  • Ability to foster teamwork and collaboration
  • Customer/client orientation.
  • Analytical & strategic thinking skills.
  • Mentorship skills.

The Product Team 

The Product team at Epicor supports a rapidly evolving group of products with innovative approaches to design and integrative technology, driving the business to be a leader of cloud-based SaaS. With offices across the United States and internationally, we provide over 21,000 customers and more than two million daily users with the essential tools that help them do what they need to do to support how the world makes, moves, and sells.

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business. 

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer.