General information

Office (s)
Remote, US
Date Published
Thursday, August 10, 2023
United States
Job ID
Professional Services
Salary Range
70,000 - 180,000

Description & Requirements

About the Role:

The Professional Services Consultant, Sr takes the leadership role in consulting engagements and assumes responsibility for performing implementation tasks and producing quality deliverables. Drives implementation deliverables and assist the Project Manager with organizing and controlling tasks within the work plan. Takes a leadership position on project teams, engagements, and respective consulting practices. Works with clients in an independent basis for engagements with little supervision.

What You’ll Do:
  • Coach and mentor PS Consultants, ensuring consistent and high service delivery standards.
  • Interact with members of cross-functional teams.
  • Assist the Project Manager in determining direction, timelines, schedules, and activities for an area of the project.
  • Establish solid working relationships throughout Epicor and Customer organizations.
  • Possess accurate estimating skills for various project tasks. 
  • Ensure all responsibility deliverables are delivered on time and on budget.
  • Perform training and knowledge sharing with peers.
  • Perform customer core team training.
  • Keep up on skill/certifications for new or enhanced products.
  • Obtain a certain level of certification in an area outside of core competency.
What You Need to Succeed:
  • Experience in Manufacturing & Operations is required
  • Experience in ERP Consulting within Epicor Kinetic is required.
  • Ability to meet utilization targets and complete project deliverables on time 
  • Project management skills and strong technical background are required
  • Ability to perform work plans, identify resource requirements, establish priorities for available resources and monitor the performance of project tasks
  • Customer-centric, results-oriented, self-starter, and able to work independently.
  • Strong listening, verbal, and written communication skills, including virtual presentations.
  • Expertise in all core modules of the software
  • Demonstrated knowledge across industry verticals
  • Ability to travel up to 25-40%
Additional Skills That Could Set You Apart:
  • 7+ years of applicable manufacturing, supply chain, and/or manufacturing accounting experience, and demonstrated success/knowledge
  • 5+ years of consulting experience preferred
  • Bachelor’s degree preferred (or equivalent experience)
  • Ongoing technical certifications to keep up with the industry

The Professional Services Team 

Professional Services play an instrumental role in the growth of Epicor. You will be working with our customers to implement our products and ensure that we continuously provide an exceptional customer experience. Almost every position is customer-facing—therefore, it’s important to have energy, drive, and determination to ensure Epicor gives the best possible experience to all clients. This passion will contribute to the success of your career and the company. If you are looking for a global, innovative company with strong roots and exciting growth, Epicor is ready to hear from you!

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business. 

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer.