General information

Office (s)
Austin, TX
Date Published
Wednesday, August 31, 2022
United States
Job ID
Information Technology

Description & Requirements

Server Admin

About the Role:

The Server Admin is responsible for the Installation, maintenance, and support of the servers, storage, and applications that make up Epicor’s private cloud.

What You’ll Do:
  • Assist in troubleshooting server and application issues, including critical outage calls.
  • Assist in the management of physical and virtualized servers.
  • Assist in creating Backup\Disaster Recovery implementations and operations.
  • Perform rack/stack/cabling in Epicor’s Austin data center.
  • Administer system management tools such as patching and antivirus products.
  • Use scripting technologies to complete tasks in a timely and repeatable fashion.
  • Work with vendors to architect and implement solutions.
  • Manage user and computer access to Active Directory using various authentication technologies.
  • Document the design, maintenance, and support procedures for routine tasks to leverage Tier 1 and Tier 2 support.
  • Participate in a 24x7 on-call support rotation and off-hours maintenance.
What You Need to Succeed:
  • Knowledgeable of the following technologies:
    • Microsoft Windows Server
    • VMWare ESXi
    • Microsoft Active Directory
    • Basic networking
  • Desirable but not required:
    • Microsoft 365
    • Microsoft Azure Identity Management
    • Nutanix
    • Fiber Channel SAN Hardware
    • Cohesity Backup and Recovery
    • Citrix
    • Red Hat Enterprise Linux
    • Nutanix
    • AHV
    • SSO (ADFS and/or Azure AD)
    • Cohesity
    • VMWare Disaster Recovery
    • Citrix
    • Fiber Channel SAN hardware
  • 3+ years of applicable experience and demonstrated success/knowledge.
  • High school diploma, Bachelor’s degree preferred.
  • Ability to work as part of a team.
  • Ability to identify and seek needed information/research skills.
  • Excellent written and oral communication skills.
  • Detail oriented.
  • Problem solving skills.
  • Ability to meet deadlines.
About Epicor:

We’re here for the hard-working businesses that keep the world turning. They’re the companies that make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs and built to respond flexibly to their fast-changing reality. We accelerate every customer’s ambitions, whether to grow and transform or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses.