General information

Office (s)
Remote, US
Date Published
Tuesday, November 14, 2023
United States
Job ID
Towers, Kevin
Salary Range
90,000 - 250,000

Description & Requirements

Senior Cloud ERP Solution Architect

As a pre-sales Cloud Solution Architect at Epicor, you will use your experience to provide assistance to the sales force (direct and channel) offering an in-depth knowledge of the technical requirements and business use of our products in order to close ERP Cloud/SaaS opportunities.

What you will be doing:

  • Work with the Epicor Sales team to develop and communicate customer Cloud/SaaS deployment recommendations for prospects and customers
  • Prepare for and conduct cloud infrastructure readiness analysis discussions with prospects and customers
  • Prepare for and conduct Cloud offering presentations and webcasts
  • Provide needed SaaS technical, infrastructure and business expertise during Epicor pre-sales process
  • Act as a technical resource and liaison between the sales force and customer IT groups including administrators and developers
  • Act as a liaison with Epicor operations and Product Management teams to understand, position, and improve product Cloud/SaaS product offerings
  • Provide thought leadership on Cloud/SaaS ERP concepts, trends and competition
  • 50% travel, domestic

What you will likely bring:

  • Minimum of 5 years of experience of presales within the ERP industry or equivalent operations experience as an ERP administrator
  • Background of success in supporting both direct and channel sales
  • Effective cross-department collaboration
  • Experience with public (Azure, AWS, etc.) and private cloud infrastructures
  • Experience with Windows Server infrastructure requirement definition, including servers, SANs, VPNs, and workstations
  • Experience with positioning SaaS topics such as disaster recovery, high availability, security, reliability, and compliance
  • Experience in the manufacturing, distribution, or finance industry
  • Understand and effectively communicate the technical aspects of our SaaS products to both technical and non-technical stakeholders ranging from the C-Suite to IT
  • Successful candidates may have worked for companies such as: SAP, Microsoft, Infor, Sage, Netsuite or other ERP companies or Value Added Resellers (VARs)

What could set you apart:

  • 7+ years applicable experience and demonstrated success/knowledge
  • Bachelor’s degree (or equivalent experience)

The Sales Team 

As a part of the Sales organization at Epicor, your job will to be connect with customers as we expand our business. Building long-term relationships with key stakeholders is vital on this team. We strive to be the industry leader in Enterprise Resource Planning (ERP) by leveraging industry knowledge and making the most of your resources. You'll want the energy, drive and determination to make sure Epicor gives the best possible experience to both potential and existing clients. This passion will contribute to not only the success of your career, but to the company as a whole. If you're looking for a global, innovative company with strong roots and exciting growth, it's time to talk to Epicor.

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business. 

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer. 

Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. 

At Epicor, we care about your health and financial wellness, as well as your work-life balance. That’s why we offer comprehensive benefit offerings including medical coverages, dental, and vision, as well as other wellness programs. In addition, we offer a 401(k) match, HSA and FSA plans, a student debt program, a wide variety of insurance coverages, and voluntary benefits to achieve financial wellness. We also value your work-life balance and offer flexible time off, paid holidays, and paid maternity and parental leave. Please note that this is for information purposes only and provides a summary of Epicor's benefit offering.