General information

Office (s)
Austin, TX, Bensalem, PA, Carlsbad, CA, Dublin, CA, Lehi, UT, Minneapolis, MN
Date Published
Monday, April 25, 2022
United States
Job ID
Global Product

Description & Requirements

About Us:

We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs, and built to respond flexibly to their fast-changing reality. We accelerate every customer’s ambitions, whether to grow and transform, or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses. 

About This Role

eCommerce is more mission-critical today than ever before, and all the resulting innovation and momentum is showing no sign of slowing down. Epicor’s flagship cloud-based eCommerce solution, Epicor Commerce Connect, is experiencing radical growth and diversification. We are seeking a talented, high-energy Product Manager with eCommerce expertise to build on this successful solution with plenty of room to grow. Working together with a team of architects and engineers, this influential leader will drive the development of our Epicor Commerce Connect solution whilst working closely with other technology leaders throughout Epicor, to support the integrated delivery to our customers.  There is no better time to help customers capture market share and drive online revenue growth.

As a Sr Product Manager, your responsibilities will include understanding customer requirements, creating and executing the product strategy and roadmaps to deliver to market innovations that create compelling customer value. You will partner cross-functionally to enable new eCommerce functionality across various global regions and be recognized as a product evangelist internally and externally.


*Define and drive the product execution strategy for our flagship eCommerce solution.

*Prioritize product enhancements and customer requests.

*Understand what a great product looks like, create a product roadmap to support our business strategy, go-to-market plans, and customer first mindset.

*Help Epicor customers create an outstanding customer experience for their own B2B and B2C customer base.

*Collaborate with other functional key stakeholders.

*Assist in evaluating and updating pricing models based on customer value (ROI) analysis for modules

*Analyze potential partner relationships for specific products and manages current partner relationships.

*Mentor other team members.


 Passion for and ability to understand customer needs and deliver great solutions. A track-record for building software that is easy to use with exceptional user experience.

 Excellent strategic thinking and prioritization skills. Ability to create a winning roadmap to achieve business goals while making difficult trade-off decisions.

 Accountable – must embody a strong sense of responsibility for the timely completion of tasks, as well as the responsibility to ensure a shared understanding of shared tasks.

 Communicative – excellent interpersonal and group facilitation skills including the ability to work with diverse stakeholders and personality types. Ability to bridge the gap between technical and business stakeholders.

 Assertive – not afraid to be a voice of reason and authority. Willing to hold teams accountable to vision and values.

 Enthusiastic – must be high-energy and situationally aware. Passionate advocate for delivering value.

 Transparent – must desire to bring complete transparency to the business and grow business trust.

 Creativity, initiative, and flexibility – tempered by pragmatism, patience, and attention to detail.

 Creative problem-solver – with the ability to focus on details while maintaining the “big picture” view.

 Skilled negotiator who is able to motivate, persuade and build consensus.


 Senior experience of software Product Management experience

• Established experience of SaaS eCommerce experience is desired. Experience with Adobe Magento strongly preferred.

 Bachelor’s degree (or equivalent experience).

With almost five decades of industry experience, Epicor is the leader in Enterprise Resource Planning. Now is an exciting moment of transformation for our teams as we are well on our way to becoming the cloud vendor of choice. As we work to enable a world of better business through the power of collaboration, you will haveall new opportunitiesfor internal mobility,to develop and sharpen your skills, and to work interdepartmentally on a global level.  Check out what some of our employees are saying about internal mobility at Epicorhere.   


Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.

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