Epicor

We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs and built to respond flexibly to their fast-changing reality. We accelerate every customers’ ambitions, whether to grow and transform, or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses.

The Support Programmer debugs complex programs to find the source of the inconsistency or reported customer problem. Fixes corrupt data using programs, uniquery statements, or data editing.

• Resolves reported customer problems by program debugging, data fixing and bespoke development.

• Logs and manages application calls.

• Maintains up to date and in-depth product knowledge of the relevant Epicor application.

• Reports design, reliability or maintenance problems to senior level resource or 3rd party vendors for resolution.

• Debugs complex programs to find the source of the inconsistency or reported customer problem.

• Fixes corrupt data using programs, uniquery statements, or data editing.

• Analyses customer requirements and write high quality specification based on this analysis.

• Programs, tests and delivers modifications in a timely fashion and to a high standard of quality

• Ability to learn new technologies and industries quickly

• Knowledge and experience of building enterprise applications

• Strong knowledge of SQL, C#

• Beneficial but not required knowledge of HTML, JSON and CSS

• Basic knowledge of design patterns, web services, APIs and service-oriented architecture

• Excellent verbal and writer communication skills

• 3+ years applicable experience and demonstrated success/knowledge

• Industry knowledge/experience

With almost five decades of industry experience, Epicor is the leader in Enterprise Resource Planning. Now is an exciting moment of transformation for our teams as we are well on our way to becoming the cloud vendor of choice. As we work to enable a world of better business through the power of collaboration, you will have all new opportunities for internal mobility, to develop and sharpen your skills, and to work interdepartmentally on a global level. Check out what some of our employees are saying about internal mobility at Epicor here.