General information

Office (s)
Monterrey, NL
Date Published
Wednesday, March 16, 2022
Job ID
Information Technology

Description & Requirements

 About Us:

Epicor Software is a global technology leader dedicated to helping businesses drive growth for more than 45 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 4,000 worldwide employees who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players who inspire one another and drive results for the business and our customers.

About the Role:

The System Ops is responsible for installing, maintaining, and supporting network, telecom, storage, cloud, etc. systems, and services.

What You’ll Do:
  • Assist in troubleshooting system issues. 
  • Assist in creating Backup\Disaster Recovery implementations and operations. 
  • Use scripting technologies to complete tasks in a timely and repeatable fashion. 
  • Follow and create operational policies and procedures for successfully running a large enterprise environment. 
  • Provide support for preparation of technical implementation plans for emerging releases. 
  • Participate in a 24x7 on-call support rotation and off-hours maintenance windows. 
What You Need to Succeed:
  • Ability to complete and maintain basic work and project records. 
  • Ability to work as part of a team. 
  • Ability to identify and seek needed information/research skills. 
  • Excellent written and oral communication skills. 
  • Detail oriented.
  •  Problem-solving skills. 
  • Ability to meet deadlines. 
  • 3+ years of applicable experience and demonstrated success/knowledge. 
  • 2+ years of specialized/industry experience. 
  • Bachelor’s degree preferred.