General information

Office (s)
Monterrey, MEX
Date Published
Thursday, June 6, 2024
Country
Mexico
Job ID
23793
Function
Information Technology
Recruiter
Acosta Bernal, Maria M.

Description & Requirements

The Job:

Join our team as an IT System Operations Analyst, where you'll assist, monitor, and support client and internal requests. Your focus will be on implementing solutions, troubleshooting issues, and improving applications and infrastructure, particularly in Microsoft Azure. This role involves managing virtualized servers, participating in cloud migration projects, and ensuring compliance with operational policies.

 

What you will be doing:

  • Troubleshoot Windows and Microsoft SQL issues for internal and external customers.
  • Manage virtualized servers both VMWare and Azure.
  • Participate in migrating co-location infrastructure to Azure, providing technical expertise.
  • Ensure compliance with Epicor EDI operational policies and procedures.
  • Collaborate with development teams on multiple projects.
  • Foster strong communication within a dispersed team.
  • Occasional after-hours support for critical systems.

 

What you will likely bring:

  • Minimum of 3 years of relevant experience in technology, with a strong background in infrastructure, networking, storage, and virtualization.
  • At least 2 years of specialized/industry experience, demonstrating a deep understanding of the unique challenges and requirements within the field.
  • Strong documentation skills and proficiency in Microsoft SQL, VMWare, and Azure, enabling you to effectively analyze and address complex technical issues.

About Epicor 

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business. 

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. 

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer. 

#LI-MA1 #LI-HYBRID
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