General information

Office (s)
Date Published
Tuesday, June 29, 2021
Job ID
Professional Services

Description & Requirements

About Us:

We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs, and built to respond flexibly to their fast-changing reality. We accelerate every customer’s ambitions, whether to grow and transform, or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses. 

About the Role:

Technical resource that will be mainly responsible for BisTrack environment builds, migrations and upgrades and other technical team tasks

What You’ll Do:

  • BisTrack software installations, migrations and upgrades
  • Estimates for BisTrack upgrades
  • Web Track installation and upgrades
  • Microsoft Great Plains base installations
  • BisTrack Add-on installations
  • BisTrack Credit Card implementations
  • BisTrack Offline implementations
  • BisTrack performance and troubleshooting

What You Need to Succeed:

  • Windows Server familiarity
  • Installing Roles and Features
  • Investigating Windows Event Logs
  • Terminal Server installations
  • Microsoft IIS installations
  • Active DirectoryDomain understanding
  • General monitoring
  • General SQL Server knowledge
  • SQL Server Installations
  • SQL Query ability
  • SQL Security
  • SQL Agent jobs
  • General IT knowledge
  • Software Installations
  • Troubleshooting
  • VPN Client configurations
  • Printers and misc. peripherals
  • Communication
  • Effective and timely communication with Clients
  • Effective and timely communication with Project Managers
  • Ability to translate technical language in layman’s terms

Additional Skills That Could Set You Apart:

  • Strong knowledge of SQL Architecture
  • SQL performance monitoring
  • SQL Query proficiency
  • Data enhancements (Indexing - Statistics - etc.)
  • Microsoft Azure services
  • IT Certifications
  • A+
  • Network+
  • Windows Server
  • Windows SQL

With almost five decades of industry experience, Epicor is the leader in Enterprise Resource Planning. Now is an exciting moment of transformation for our teams as we are well on our way to becoming the cloud vendor of choice. As we work to enable a world of better business through the power of collaboration, you will haveall new opportunitiesfor internal mobility,to develop and sharpen your skills, and to work interdepartmentally on a global level.  Check out what some of our employees are saying about internal mobility at Epicorhere.   


Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.