General information

Office (s)
Albany, NY, Atlanta, GA, Austin, TX, Cincinnati, OH, Cleveland / Akron, OH, Minneapolis, MN, Philadelphia, PA, Salt Lake City, UT
Date Published
Friday, July 15, 2022
Country
United States
Job ID
21286
Function
Global Product

Description & Requirements

By combining data integrations, data warehousing, and visualizations into one easy-to-use platform, anyone in an organization can connect and explore their data.
We provide power and scalability for the analyst, while simultaneously maintaining simplicity for the business user to access the answers they need without waiting in line for an analyst.

We are looking for intelligent, driven, detail-oriented individuals to join our Product & UX team. Building a data analytics product for both the data analyst and the non-data analyst alike is not for the faint of heart—it requires the ability to dive deep into the work data analysts do every day and find a way to maintain the power the analyst is used to in other BI tools while simultaneously simplifying that experience for the business user who may not even have a basic understanding of data or analytics.

OUR TEAM STRUCTURE
Our product is broken into four areas, each is a single team corresponding to a layer in the full BI stack:
-Data Source Integrations & Data Warehousing Team (Extract & Load)
-Data Transformations Team (No-code SQL & Datasets)
-Data visualizations Team (Charting & Dashboards)
-Data Operations Team (Workflows & Alerts)

ABOUT THE POSITION
The Sr. UX designer works with our other UX designer to cover design needs across the four teams. The UX designer works as part of our product leadership team and has a direct say in the strategic direction of the product as a whole. Additionally, the UX designer works with every team to craft the overall experience of the application to maintain continuity in both the experience and design systems that make up the entire application.

The ideal candidate is one with past work experience as both a UX Designer for a BI tool (e.g., Tableau, Looker, PowerBI, etc.) and as a data analyst. We know it is rare to impossible to find the ideal candidate, so don't hesitate to apply even if this doesn't describe you perfectly.

RESPONSIBILITIES INCLUDE

    • Craft and maintain the design system for the entire application
    • Collaborate with cross-functional teams to define, test, and build new features and iterate on existing ones
    • Learning about and using our own product in your day-to-day work to not only inform your designs with data, but also to develop a deep understanding of our users' goals and behaviors for yourself
    • Work as part of the product leadership team to craft and communicate our product vision, mission, and strategy
    • Work closely with Product Managers to conduct user research and prototyping sessions
    • Craft beautiful, elegant designs alongside the product and development teams
    • Work with product and engineering to measure and monitor the success of what is built
    • Create and improve design patterns across the application
    • Proactively find design inconsistencies, experience gaps, and potential future features and product lines

WHAT YOU NEED TO GET THE JOB DONE

    • You do not have to have all of these qualifications, but the more you have the better.
    • 2+ years working on a data heavy, analytics applications (ideally not just a dashboard product)
    • 4+ years of experience as a UX designer (not just a graphic designer) in a B2B SaaS context
    • Experience with contextual inquiry and generative user research and the ability to facilitate user research
    • Experience prototyping and testing designs
    • A proven track record of simplifying complex products into intuitive experiences
    • Ability to thrive in a fast-paced, team-based environment, while maintaining organization and structure to your work
    • Working knowledge of BI technologies (ELT, Data Warehousing, & Data Visualization) and data analytics
    • Gritty work ethic to do whatever it takes to get the job done without cutting corners
    • A relentless focus on driving business outcomes
    • Ability to quickly earn and maintain trust not only developers but key stakeholders across the organization
    • Default to data—you strive to be the best critical thinker in the room, while having the humility to know you always have more to learn
    • Spending the time necessary to truly understand the complete customer’s experience, the product, competitor's products, and analogous products
    • Strong product & design sense—you know how to craft an emotional product experience
    • Hungry attitude and drive to make an impact in an up-and-coming company
    • Ability to manage and prioritize your time and efforts for maximum efficiency
    • Ability to think analytically, and to evaluate and solve complex and unique customer problems
    • Ability to learn new technologies: Grow, SQL, Salesforce, Shopify, Slack, etc.
    • Attention to detail—you may be working on different types of projects and problems at once
    • Advanced level of oral and written English

WHAT WILL MAKE US REALLY LOVE YOU

    • Previous experience working as a data analyst or data engineer
    • Previous experience with BI visualization tools, data warehousing, and especially ETL/ELT platforms
    • Knowledge of data analytics and business intelligence best practices
    • Experience working with english speaking customers in a technical setting
    • Previous experience working in a B2B SaaS context
    • Intermediate to advanced SQL knowledge (particularly PostgreSQL)
    • Ability to quickly iterate through design concepts
    • Self starter who loves to dig into a problem and really owns finding valuable solutions

WHAT YOU’LL LOVE ABOUT US

    • We view ourselves as product artisans crafting highly-valuable, intuitive, and aesthetic customer experiences
    • We are makers at heart—we love to make things (in and outside of work)
    • Working with really intelligent and driven personalities
    • We have a great company culture (customer-focused, results-oriented, and mission-driven)
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