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Customer Account Manager at Epicor | Software Careers


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Apply now Job ID 20000775 Date posted Jul. 24, 2020 Austin, Texas Sales

Job Title: Customer Account Manager – Automotive Software

Requisition Number: 20000775

Location: Austin, TX

About Us:

Epicor Software is a global technology leader dedicated to helping businesses drive growth for more than 45 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 4,000 worldwide employees who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players who inspire one another and drive results for the business and our customers.

About the Role:

As a Customer Account Manager, you will develop long-term relationships with a portfolio of Epicor clients and connect with key business stakeholders while building on existing relationships. You will be the liaison between your customers and cross-functional internal teams to ensure the timely and successful delivery and adoption of our visionary enterprise software solutions based on your customer’s growth goals.

What You’ll Do:

  • Heavy prospecting for qualified buyers

  • Pursue all qualified prospects via cold calling

  • 40-70 calls per day

  • Schedule and perform web demonstrations

  • Keep an organized calendar of calls

  • Close prospects over the phone

  • Complete contracts and shop profiles

  • Possess a strong willingness to do whatever it takes to stand out among the best

What You Need to Succeed:

  • 1-2 years of heavy cold calling, telemarketing, or inside sales experience

  • Must be competitive, passionate and aggressive to meet and exceed sales objectives. Demonstrated ability to work well in a fast-paced, results-oriented team environment as well as independently

  • Excellent Time management skills and the ability to multitask

  • Proficient with Microsoft Suite products. Presence and knowledge of Social Media Marketing

  • Ability to ‘think on your feet’ in order to creatively solve our customers’ business needs

  • Exceptional and persuasive communication skills, both verbal and written. Must be detail oriented, have excellent organizational and problem-solving skills. Must have a positive attitude, confident, and desire to be the best

Additional Skills That Could Set You Apart:

  • Bachelor’s degree or other educational degree

  • Experience with Lumber/Building Material

Why You Should Click “Apply”:

Epicor leads the industry by helping businesses drive digital transformation within their organization. We are hyper focused on implementing Cloud and SaaS products and are constantly evolving our product offerings which create fantastic opportunities for you to achieve & exceed your sales goals.

Primary location: Austin Texas United States
Customer Account Manager

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