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Associate Instructional Designer at Epicor | Software Careers


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Apply now Job ID 19001761 Date posted Nov. 21, 2019 Bengaluru, Karnataka Customer Support

Associate Instructional Designer

About Us:

Epicor Software is a global technology leader dedicated to helping businesses drive growth for more than 45 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 4,000 worldwide employees who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players who inspire one another and drive results for the business and our customers.

About the Role:

The Associate Instructional Designer will be part of the Talent Management and Learning team at Epicor. This team is responsible for supporting and guiding organizational change relating to performance management, as well as designing, developing and implementing learning/training programs that improve individual and organizational performance across all business functions.

This individual in this role is responsible for taking defined course content and developing learning/training deliverables appropriate for the content and audience. This role is responsible for ongoing content development through the use of adult learning principles and instructional design tools. Additionally, this individual will partner with other people on the team to assign appropriate populations, track completion rates, and devise new offerings for Epicor employees.

What You’ll Do:

Design and develop training deliverables as well as maintain/update ongoing materials in a variety of formats, including facilitator/instructor-led, e-learning, virtual classroom and self-directed learning using Adult Learning principles.

Create and refine training content and presentations based on audience needs. Revise materials as content or business changes dictate

Design and develop learning templates, standards, and processes to be used across Epicor.

Manage logistics for training delivery. This may include scheduling conference rooms, sending meeting requests, setting up Skype sessions, and any other required logistics.

Maintain and support Learning Management System

Evaluate course documents and materials of other training staff for accuracy and adherence to standards

Maintain training documentation and records

What You Need to Succeed:

BA or BS degree in HR, Learning and Development, Instructional Design, Organizational development, Technical writing, or other relevant field

High Proficiency with Microsoft Office Suite

Experience with eLearning authoring or media development software (Such as Articulate rise360, Camtasia, and Storyline)

Creative, focused, strong organizational skills, quick learner, problem solver, attention to detail, flexible

Ability to effectively work independently and within a strong team dynamic

Effective interpersonal and listening skills
Outstanding written communication skills

Additional Skills That Could Set You Apart:

Experience with supporting and maintaining a Learning Management System (LMS)

Experience in the learning and development, teaching, or training domains

Experience in a training specialist role, knowledgeable regarding training methodologies, best practices, and trends

Why You Should Click “Apply”:

Our *product* consultant role provides an opportunity for a full workload, frequent interaction with customers and the autonomy to drive your own your success. You’ll travel to meet with clients (while keeping your miles and points!) and building relationships that last. Additionally, your growth potential at Epicor is limitless. After spending time as an Epicor Consultant, you’ll have the tools and support you need to move onto different products, verticals, and roles utilizing our structured Epicor career pathway.

Primary location: Bangalore Karnataka India

Primary location: Bangalore Karnataka India
Associate Instructional Designer

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