Customer Account Manager (ERP or Enterprise Software)
Location: Bracknell, Berkshire
Our Mission: Be the leading provider of industry-specific business software that drives growth and profitability for our customers. Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail, and services industries.
With over 40 years of experience serving small, midmarket and large enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability.
Epicor is recognized as “visionary” for completing the convergence of multiple ERP products together to create a comprehensive, 100% SOA-based solution. This strategy has enabled Epicor to continually adapt to the latest technologies available, while allowing customers to protect their investment. Utilizing Web services,
Epicor helps businesses rapidly respond to change, adjust for growth, and maintain their competitive advantage on a local, regional, or global scale.
Due to expansion a Customer Account Manager is required to work with our mid market customers focusing on our ERP, distribution & warehouse solutions
Person Profile: A proactive sales professional able to work effectively under pressure and with enthusiasm, determination, stamina, resilience and patience. This person will have a minimum of 2 year’s experience within a dynamic software sales team.
Responsibilities will include:-
• Managing the customer base through professional account management
• Meeting revenue targets• Forecasting product requirements and business potential as accurately as possible
• Maximizing customer penetration
• Developing strong relationships with direct customers and named key accounts
• Implementing sales strategy and various sales promotions in the market