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Sr Professional Services Consultant at Epicor | Software Careers


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Apply now Job ID 18001687 Date posted Oct. 03, 2018 Kuala Lumpur Consulting

Role Summary/Purpose:

As an Epicor Consultant, you will participate in consulting engagements and assume responsibility for performing implementation tasks and producing quality deliverables for some of the most functionality-rich ERP products in the market today. You will work with your Consulting Manager to organize and control tasks within the work plan, and take a leadership position on small project teams and small engagements. You will become a trusted growth partner with our customers, working alongside them on an independent basis for short-term engagements with little supervision. You will also contribute to a larger implementation team, taking the lead as a subject matter expert in your functional area when required.


  • Perform business analysis and possible redesign of process and procedures in the context of implementation of ERP solution
  • Advice optimal solution for the gaps identified, whether business process redesign or ERP product customization
  • Adapting and configuration of settings in the ERP system as required for the planned business process and procedures
  • Perform Testing of implemented system
  • Assist our sales team on the system demonstration to our potential clients
  • Perform project team trainings to executive level and also functional user level.
  • Perform some technical work including building reports, queries and simple customizations using embedded tools


  • B.S. Degree or above, preferable in Accounting or Business qualification.
  • More than 2 years relevant experience in ERP projects, with multinational companies.
  • Familiar with logistics, distributions, MRP or supply chain. Experience in manufacturing work will be advantageous.
  • Good project management skills with ability for meeting established deadlines while managing tangible resources.
  • Ability to prepare detail modification specifications in both English and Chinese.
  • Ability to analyze customer’s business operations and make suggestions for process improvements.
  • Ability to assess existing customer’s usage and prepare a software assessment document.
  • Ability to lead an executive management meeting and keep on track
  • Experienced in managing people, budget and equipment at the same time on a project and working closely with clients or customers on an ongoing project
  • Knowledge of ERP Manufacturing software desirable.
  • Knowledge of MSSQL server, query, Crystal reports are desirable.

Personal Characteristics:

  • Fluent in English (written and spoken)
  • Excellent verbal communication & presentation skills
  • Service-oriented with a proven ability to prioritize tasks in a stressful environment
  • Good team player and performer who thrives under pressure able to work under pressure.
  • Self-motivated and highly adaptive in challenging situations with strong organizational, planning and problem solving skills.
  • Ability to work independently with minimal supervision. Willingness to learn and explore new technologies

Primary location: Kuala Lumpur Selangor Malaysia
Sr Professional Services Consultant

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