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Business Development Representative

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Job ID 19001008 Location Monterrey, Monterrey, Nuevo León


Epicor is one of the world’s leading software companies with over 20,000 customers in over 150 countries. With industry specific solutions for the manufacturing, distribution, retail and service industries, Epicor products allow our customers to focus on core revenue generating activities while effectively and efficiently automating and streamlining their essential business functions. We believe in the power of our teams to drive growth for our customers and strive to create an environment focused on growth, learning, and communication. Epicor is privately owned by KKR & Co. and produces approximately $900M in annual revenue with around 4,000 employees. Our flourishing Business Development team are searching for candidates who are driven, goal orientated and motivated by success.

“Knowledge is power. Knowledge is confidence. The best thing about Epicor is the opportunity to learn something new every single day."

Cassandra Saxton

Senior Business Development Manager

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Key Skills

  • Drive

    Our BDRs should have the determination to focus on hitting their goals while prioritizing their workload. Being Driven to succeed is a necessary strength for success.

  • Coachable

    Can you handle constructive feedback? Being able to listen, learn, and grow from your mistakes helps our BDRs stand out.

  • Competitiveness

    Competition is something we don’t shy away from here at Epicor. A healthy competitive spirit between colleagues helps many of our BDRs succeed.

  • Problem Solving

    Do you search for an answer to your own question before asking someone else to find it for you? Perfect. Being able to think quickly and solve problems is important for any successful BDR.

  • Resiliency

    Every day is different. Some days are good, some are more difficult. The ability to learn from your mistakes and keep moving forward is imperative.

  • Adaptable

    Can you talk to just about anyone? You’ll speak to prospective customers each day and having the ability to relate to them is important to building strong relationships.

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Success Profile

Do you have what it takes to succeed as an Epicor BDR? These are some of the key skills you will need: (1 Beginner – 10 Expert)

  • Drive 10
  • Competitiveness 8
  • Resilience 7
  • Coachability 10
  • Ability to solve problems 8
  • Adaptable 8

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Set up for success

At Epicor, you can benefit from a whole range of support from the day you start. From classroom training and new hire checklist to job shadowing, mentorship and our Sales Excellence Program, you can be sure to settle in well here.

The Sales Excellence Training Programme makes up the first two weeks of your time here. Not only will you work directly with an expert coach, but you’ll also learn to tackle business challenges, achieve personal objectives and open the doors to future promotion opportunities.

Week one

Learn about our products and customers

Discover the art of a successful call

On-the-job shadowing and mentorship

Week two

Salesforce training

Making cold calls

Call reviews and role playing

Assigned a formal territory

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The role

Job Title: Business Development Representative

Location(s): Monterrey, NL

Epicor Software Drives Business Growth.

We provide flexible, industryspecific software designed around the needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers unique operational requirements are built into every solution―in the cloud, hosted, or on premises. With this deep understanding of our customers industries, Epicor solutions manage complexity, increase efficiency, and free up resources to enable our customers to focus on growth.

Role Summary/Purpose:

Due to growth of the company, we are searching for hard-working, driven candidates for our already successful Business Development team. This is an excellent opportunity to gain professional business experience, and work for a company that offers its employees a fun, but professional team environment. We also offer plenty of room for advancement.

Essential Responsibilities:

As a Business Development Representative, you’ll be working out of our offices in Monterrey. Your primary responsibilities will include:

Contacting key decision-makers across the Mexico and Latin America to inform them about Epicor and to generate interest in our products

Assisting your Manager by qualifying leads to better manage the territory

Conducting market research to be followed up by the Territory Managers in the field

Target top 100 companies in your territory by sending out marketing literature

Continuously learning on our applications/value proposition/differentiation in order to enhance conversations


· Business Development

· Business to business (B2B) Sales

· Inside Sales/Outside Sales

· Manufacturing

· Customer Service

· Marketing

· Call Center

Your career development is a high priority at Epicor, and we’ll help you progress along a structured path that could take you into an exciting career in field sales, software consultancy, management and beyond.

You’ll need to have the spirit and personality to enjoy the challenge of a new career. Persistence and resourcefulness are also important if you’re to get through to, and engage with, busy people.

If you’re looking for a role with a lot of opportunity to gain new skills, win new customers and become part of an outstanding global team, it’s time to talk to Epicor.


Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.


Career Path

Your career development is a high priority at Epicor and we’ll help you progress along a structured path. The skills garnered in your time as a BDR can easily be translated to careers in field sales, management, marketing, professional services, consultancy (software and implementation) and beyond. Within Epicor, your path will be clear and achievable.

Associate Business Development Representative

Development Representative

Senior Business Development Representative

Principle Business Development Representative

Team Leader

Associate Business Development Representative

Principle Business Development Representative

Team Leader

Development Representative

Senior Business Development Representative

The importance of the BDR Role

Day in the life of a BDR:

In your Business Development Representative role, you’ll show just how much you know about the sales process. This means helping with customer engagement by offering compelling solutions. Setting the tone for the entire Epicor relationship and buying experience. It also means being the voice of Epicor, building awareness and sharing our success with potential customers.

In your role, you’ll also identify quality sales opportunities for Territory Managers. You’ll learn customer budgets, stakeholders and timelines. Needs and challenges will be discovered, allowing you to develop strategies and use your multitude of talents to get customers through the sales process.

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