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Business Operations Coordinator, Intern at Epicor | Software Careers


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Apply now Job ID 20002396 Date posted Jan. 11, 2021 Monterrey, Nuevo León HR and Administration

Role Summary/Purpose:

  • Manage end-to-end Order Management process including
    • Order Entry and Management
    • License Fulfillment
  • Respond to internal and external customer inquiries regarding quotes, sales orders, recurring billing and pricing models
  • Be in charge of generating the licenses for Epicor’s owned software

Day to Day Activities:

  • Maintain and update data in a variety of CRM and ERP systems
  • Ensure timely revenue recognition of goods sold
  • Uphold company policies and procedures regarding order management and fulfillment
  • Coordinate shipment and delivery of goods sold with Sales, Professional Services and Procurement teams
  • Recognize, monitor, and resolve account, contract and billing issues
  • Routinely audit internal databases for consistency and accuracy
  • Learn product functionality for a wide range of ERP systems and companion products

  • Fluent in written and verbal English
  • Quickly learn and utilize software applications including CRM, CPQ, Financials, ERP and Microsoft Office Suite
  • Adapt in dynamic work environment, prioritize tasks and self-manage workload
  • Work both independently and as part of a team

Primary location: Monterrey Nuevo Leon Mexico
Business Operations Coordinator, Intern

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