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Working as a Business Developer at Epicor

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Job ID 19001569 Location Monterrey, Monterrey, Nuevo León

Overview

Epicor Software is a global technology leader dedicated to helping businesses drive growth for more than 45 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 4,000 worldwide employees who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players who inspire one another and drive results for the business and our customers.

“Knowledge is power. Knowledge is confidence. The best thing about Epicor is the opportunity to learn something new every single day."

Cassandra Saxton

Senior Business Development Manager

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Key Skills

  • Drive

    Our BDRs should have the determination to focus on hitting their goals while prioritizing their workload. Being Driven to succeed is a necessary strength for success.

  • Coachable

    Can you handle constructive feedback? Being able to listen, learn, and grow from your mistakes helps our BDRs stand out.

  • Competitiveness

    Competition is something we don’t shy away from here at Epicor. A healthy competitive spirit between colleagues helps many of our BDRs succeed.

  • Problem Solving

    Do you search for an answer to your own question before asking someone else to find it for you? Perfect. Being able to think quickly and solve problems is important for any successful BDR.

  • Resiliency

    Every day is different. Some days are good, some are more difficult. The ability to learn from your mistakes and keep moving forward is imperative.

  • Adaptable

    Can you talk to just about anyone? You’ll speak to prospective customers each day and having the ability to relate to them is important to building strong relationships.

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Success Profile

Do you have what it takes to succeed as an Epicor BDR? These are some of the key skills you will need: (1 Beginner – 10 Expert)

  • Drive 10
  • Competitiveness 8
  • Resilience 7
  • Coachability 10
  • Ability to solve problems 8
  • Adaptable 8

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Set up for success

At Epicor, you can benefit from a whole range of support from the day you start. From classroom training and new hire checklist to job shadowing, mentorship and our Sales Excellence Program, you can be sure to settle in well here.

The Sales Excellence Training Programme makes up the first two weeks of your time here. Not only will you work directly with an expert coach, but you’ll also learn to tackle business challenges, achieve personal objectives and open the doors to future promotion opportunities.

Week one

Learn about our products and customers

Discover the art of a successful call

On-the-job shadowing and mentorship

Week two

Salesforce training

Making cold calls

Call reviews and role playing

Assigned a formal territory

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The role

Senior Business Development Manager

About Us:

Epicor Software Corporation is a global technology leader dedicated to helping businesses drive growth for more than 45 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 4,000 worldwide employees who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players who inspire one another and drive results for the business and our customers.

About the Role:

Your job will be to guide and develop a team of our Business Development Representatives (BDRs) to generate interest in our suite of visionary ERP software solutions. Job expectations are split evenly between guiding your team to lead generation goals and helping team members improve the skills they’ll need in both their day-to-day work and in the process of growing their careers As a Senior Business Development Manager at Epicor, you will be managing a team of high-performing BDRs while establishing close working relationships with stakeholders within Sales and Marketing in your assigned territory.

You’ll want to have the spirit, positivity and personality to enjoy the challenge of a regional leadership role in business development. Team management and motivational skills, stakeholder management and resourcefulness are also important if you’re to drive a team to overachieve their targets. If you’re looking for a role with a ton of opportunity to drive a revenue engine, win new customers and become part of an outstanding global team, it’s time to talk to Epicor.

What You’ll Do:

• Manage business development representatives who are responsible for uncovering pipeline over the phone.

• Train, mentor, coach, and supervise business development staff.

• Keep on top of market research to share with your team so we can stay on top of the game

• Work with the field sales organization to ensure that representatives are provided adequate support in the field.

• Market development, setting targets, and ensuring that revenue is generated.

• Always. Be. Learning. From Epicor products, to our value proposition, to the many applications for our software, make sure you know the latest

What You Need to Succeed:

• You are goal oriented and highly self-motivated for success, with a proven track record of achieving set goals

• Leadership by example: you are a lifetime learner who is always hunting for new ways to motivate and improve effectiveness.

• You are adaptable and thrive in situations where you can think quick on your feet.

• Previous leadership and hands-on experience in: Business Development, B2B Sales, Call Center/Telemarketing

• Bachelor’s degree preferred

Additional Skills That Could Set You Apart:

• Experience with CRM Software (e.g. Salesforce)

• Evidence of driving a team that is consistently hitting/smashing targets

Apply

Career Path

Your career development is a high priority at Epicor and we’ll help you progress along a structured path. The skills garnered in your time as a BDR can easily be translated to careers in field sales, management, marketing, professional services, consultancy (software and implementation) and beyond. Within Epicor, your path will be clear and achievable.

Associate Business Development Representative

Business
Development Representative

Senior Business Development Representative

Principle Business Development Representative

Team Leader

Associate Business Development Representative

Principle Business Development Representative

Team Leader

Business
Development Representative

Senior Business Development Representative

The importance of the BDR Role

Day in the life of a BDR:

In your Business Development Representative role, you’ll show just how much you know about the sales process. This means helping with customer engagement by offering compelling solutions. Setting the tone for the entire Epicor relationship and buying experience. It also means being the voice of Epicor, building awareness and sharing our success with potential customers.

In your role, you’ll also identify quality sales opportunities for Territory Managers. You’ll learn customer budgets, stakeholders and timelines. Needs and challenges will be discovered, allowing you to develop strategies and use your multitude of talents to get customers through the sales process.

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