Job Title: Professional Services Project Manager (EDI)
Location(s): Solon, OH
Epicor Software is a global technology leader dedicated to helping businesses drive growth for more than 45 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 4,000 worldwide employees who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players who inspire one another and drive results for the business and our customers.
About the Role:
The Professional Services Project Manager is responsible for planning, organizing, managing, and delivering client projects.
What You’ll Do:
- Coordinate and monitor activities of projects and client engagements, from inception to installation.
Prepare project deliverables (Project Plan, Project Change Requests and Project Lists); and use these deliverables to execute all project activities.
Maintain overall control of project schedule, resources, budget and scope.
Ensure project plans and work products are based on approved and agreed upon requirements.
Certify that sufficient resources and funding are available for executing project activities.
Conduct weekly customer status calls and responds to client requests/questions in a timely manner, escalating issues and recommended solutions.
Interact with members of cross-functional teams.
Responsible for ad hoc projects and medium sized projects.
What You’ll Need to Succeed:
- Strong organizational, project management and time management skills.
Customer centric, results oriented, self-starter and able to work independently.
Strong listening, verbal and written communication skills, including virtual presentations.
Manages expectations and establishes solid working relationships through the management level
May work at client site from time to time.
Ability to travel up to 35%
Additional Skills That Could Set You Apart:
3+ years applicable experience and demonstrated success/knowledge2+ years project management and industry experience preferred
High school diploma
Bachelor’s degree preferred (or equivalent experience)
PMP Certification preferred
Requisition Number: 20001759
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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.
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