PS Consultant (Eclipse)
We provide flexible, industry‐specific software designed around the needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers’ unique operational requirements are built into every solution―in the cloud, hosted, or on premises. With this deep understanding of our customers industries, Epicor solutions manage complexity, increase efficiency, and free up resources to enable our customers to focus on growth.
About the Role:
This is a billable position, responsible for all on-site consulting and training engagements for new and existing users of Eclipse throughout North America. Training is performed onsite at our customers’ locations. Responsible to deliver all of the key components of the implementation cycle with the goal of taking our customer’s live on Eclipse. Position can be located anywhere throughout the US. This individual will occasionally train onsite in Trevose, PA.What You'll Do:
Train new users on Company's enterprise software application(s) on-site and consult on best business practices fitting their company's needs to our software
Consult with existing users on-site to enhance utilization of the software and to increase customers' operational efficiencies
Develop customer relationships, generate leads and work with sales team
Provide written internal reports documenting customer engagements as well as formal reports to customers identifying areas of improvement and outlining recommendations
Engage in continuous education of the distribution industry and the Company's software application
What You'll Need to Succeed:
Bachelors degree - Business, MIS, IS, Education or related degree, Distribution, Operations, Logistics, Business, MIS, IS, or equivalent work experience
Experience with Eclipse is required
Must be able to travel on a national basis
Must possess a valid driver’s license
Valid passport a plus
Must be able and available for overnight travel throughout North America as this position requires 75% to 100% overnight travel
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Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.
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