Skip Navigation

Project/Product Manager (ECM) at Epicor | Software Careers

Search

or match your skills with LinkedIn

LinkedIn - job matching tool
Apply now Job ID 18002465 Date posted Dec. 14, 2018 United States HR and Administration

Job Title: Project Manager (DocStar)

Location(s): Remote (US)

Requisition Number: 18002465

Company Overview:

Epicor is one of the world’s leading software companies, with more than 20,000 customers in over 150 countries using our products to effectively and efficiently automate and streamline their essential business functions. With industry specific solutions for the manufacturing, distribution, retail and service industries, Epicor products allow our customers to focus on core, revenue generating activities. Epicor is privately owned by KKR & Co. and produces approximately $900M in annual revenue with around 4,000 employees.

Role Summary/Purpose:

DocStar Implementation Project Manager position assisting Epicor customers in the implementation of the Epicor ERP product.


Essential Responsibilities:

  • Assisting customers in the (Initiation, Planning, Design, Validate, and Deploy) implementation of the Epicor DocStar ECM product
  • Project Manage approximately 10-20 implementations
  • Responsible for high utilization (65%) and customer satisfaction
  • Build project plans and schedule resources
  • Interact with other Epicor departments
  • Provide best practice Project Management Monitor and Control coaching to customers
  • Perform Weekly customer status calls
  • Plan, organize, lead and monitor the activities of the project team
  • Maintain overall control of the schedule, budget and scope
  • Ensure that project plans and work products are based on approved and agreed-upon requirements
  • Ensure that sufficient resources and funding are available for executing all project activities
  • Prepare the management deliverables (Project Plan, Project Change Requests and Project Lists); and use these deliverables to conduct the Project
  • Notify the the Client Project Manager of non-resolvable issues and submit recommendations to resolve them
  • Maintain regular contact with the Client Project Manager, providing the status of project progress
  • Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues
  • Ensure that commitments and changes to commitments resulting from the requirements are negotiated with affected groups
  • For approved Project Change Requests, update the appropriate documents and project work plan to reflect changes in requirements and commitments
  • Champion and adhere to DocStar implementation methodology
  • Assist with development of Project Management disciplines as required

Qualifications/Requirements:

  • Bachelor’s Degree in Business or Computer Science or equivalent work experience
  • Electronic Content Management experience preferred
  • 3+ years of ECM software implementation experience
  • Proven success in software project implementation and deployment
  • Strong troubleshooting skills
  • High level of proficiency in MS Office, e-mail communications
  • Experience in managing stakeholders
  • Demonstrated ability to manage project risk
  • Fluency in oral and written English
  • Excellent communication, interpersonal and presentation skills
  • Solid organizational and time management skills
  • No restrictions on ability to obtain visas for travel outside of country of residence
  • Travel: 20%

FOLLOW US ON LINKEDIN - http://www.linkedin.com/company/epicor-software-corp

Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.

Primary location: Remote Remote United States
Project/Product Manager (ECM)

Join our talent community

Sign Up For Job Alerts

Get ahead of the game–join our Talent Community and be the first to hear about new Epicor job opportunities.

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

Or

By submitting my CV / resume or signing up for job alerts I agree to receive phone or email communications from Epicor and its subsidiaries about Epicor employment opportunities as they may arise. I understand that Epicor’s Privacy Policy will apply and that I may withdraw my consent to these communications at any time.