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Senior Project Manager (BisTrack) at Epicor | Software Careers


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Apply now Job ID 19001751 Date posted Dec. 02, 2019 United States Information Services

Job Title: Senior Project Manager

Location(s): US, remote

About Us:

Epicor Software is a global technology leader dedicated to helping businesses drive growth for more than 45 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 4,000 worldwide employees who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players who inspire one another and drive results for the business and our customers.

About the Role:

The Project Manager is responsible for assisting customers in the Prepare, Plan, Design, Validate, and Deploy phases of implementation for the Epicor BisTrack product.

What You’ll Do:

  • Project Manage approximately 8-10 implementations
  • Responsible for high utilization (65%) and customer satisfaction
  • Build project plans and schedule resources
  • Provide best practice Project Management Monitor and Control coaching to customers
  • Prepare and use management deliverables (Project Plan, Project Change Requests and Project Lists, etc.) to conduct the Project
  • Perform Weekly customer status calls
  • Maintain regular contact with the Client Project Champion, providing the status of project progress
  • Provide Project Risk Analysis to customer
  • Notify the Client Executive Sponsor and the Client Project Manager of non-resolvable issues and submit recommendations to resolve them
  • Maintain overall control of the schedule, budget and scope
  • Ensure project plans and work products are based on approved and agreed-upon requirements
  • Ensure sufficient resources and funding are available for executing all project activities
  • Track project issues and work with appropriate parties resolve them
  • Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues
  • Ensure commitments and changes to commitments are negotiated with affected groups
  • Champion and adhere to corporate solution implementation methodology
  • Assist with development of Project Management disciplines as required

What You Need to Succeed:

  • Bachelor’s Degree in Business or Computer Science or equivalent work experience
  • 5+ years software implementation experience
  • Proven success in software project implementation and deployment
  • High level of proficiency in MS Office
  • Experience in managing stakeholders
  • Demonstrated ability to manage project risk
  • Strong troubleshooting skills
  • Excellent communication, interpersonal and presentation skills
  • Excellent organizational and time management skills
  • No restrictions on ability to obtain visas for travel outside of country of residence
  • PMP Certification or the ability to obtain PMP certification within the first 12 months in the position
  • Up to 50% travel

Requisition Number: 19001751


Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.

Primary location: Remote Remote United States
Senior Project Manager (BisTrack)

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