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Professional Services Project Manager at Epicor - Software Careers


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Apply now Job ID 20002166 Date posted Nov. 19, 2020 United States Consulting

Job Title: Senior Project Manager (Upgrades)

Location(s): Remote (US)

About Us:

We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs, and built to respond flexibly to their fast-changing reality. We accelerate every customer’s ambitions, whether to grow and transform, or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses.

About the Role:

Upgrade Project Manager position assisting Manufacturing & Distribution customers in the upgrade of their existing Epicor product to Epicor 10. The position requires 2-5 years of Manufacturing ERP implementation or related experience, Bachelor’s degree, PMP Certification (preferred).

What You’ll Do:

  • Assisting customers in the (Planning, Design, Validate, Deploy) upgrade of the Epicor E9 product
  • Project Manage approximately 15-20 implementations
  • Responsible for high utilization (70%) and customer satisfaction
  • Build project plans and schedule resources
  • Interact with other Epicor Solutions departments
  • Provide best practice Project Management Monitor and Control coaching to customers
  • Perform Weekly customer status calls
  • Provide Project Risk Analysis to customer
  • Plan, organize, lead and monitor the activities of the project team
  • Maintain overall control of the schedule, budget and scope
  • Ensure that project plans and work products are based on approved and agreed-upon requirements
  • Ensure that sufficient resources and funding are available for executing all project activities
  • Prepare the management deliverables (Project Plan, Project Change Requests and Project Budget); and use these deliverables to conduct the Project
  • Notify the Client Project Director, Client Project Manager, and Epicor Project Sponsor of non-resolvable issues and submit recommendations to resolve them
  • Maintain regular contact with the Client Project Manager, providing the status of project progress
  • Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues
  • Ensure that commitments and changes to commitments resulting from the requirements are negotiated with affected groups
  • For approved Project Change Requests, update the appropriate documents and project work plan to reflect changes in requirements and commitments
  • Champion and adhere to Epicor Signature Methodology
  • Assist with development of Project Management disciplines as required

What You Need to Succeed:

  • Bachelor’s Degree in Business or Computer Science or equivalent work experience
  • Manufacturing and/or Wholesale Distribution experience preferred
  • 2-5 years of relevant experience
  • 2+ Years of Manufacturing and Distribution software implementation experience
  • Proven success in software project implementation and deployment
  • Strong troubleshooting skills
  • High level of proficiency in MS Office, MS Project
  • Experience in managing stakeholders and interfacing with customers
  • Demonstrated ability to manage project risk
  • Excellent communication, interpersonal and presentation skills
  • Solid organizational and time management skills
  • No restrictions on ability to obtain visas for travel outside of country of residence
  • PMP Certification or the ability to obtain PMP certification within the first 12 months in the position

Requisition Number: 20002166


Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer.


Primary location: Remote Remote United States
Professional Services Project Manager

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