Solution Engineer – Retail Software Solutions
Epicor Software is a global technology leader dedicated to helping businesses drive growth for more than 45 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 4,000 worldwide employees who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players who inspire one another and drive results for the business and our customers.
About the Role:
As a Pre-Sales Solution Engineer at Epicor, you will use your experience to provide assistance to the sales force offering an in-depth knowledge of the business use and technical requirements of our products in order to help close Retail sales opportunities.
What You’ll Do:
- Preparing for and conducting software demonstrations along with Sales team.
- Provide needed business expertise in such processes and work flow analysis.
- Act as a product and industry expert.
- Ability to demonstrate the value of a SaaS-based Application
- Assist with technical components of RFI/RFP completion for sales opportunities
- Stay current with the feature/functionality of the latest version(s) of the software to ensure we are demonstrating full functionality
- Act as a liaison with the Product Managers to discuss potential product development
- Conduct customer or prospect webinars.
- Attend industry specific trade shows
- 35 to 50% travel, domestic
What You Need to Succeed:
- Minimum of 5 years of experience of presales within the Retail industry
- Background of success in supporting both direct and channel sales
- Documented experience of giving customer presentations / demonstrations
- Experience of sculpting enterprise-level SaaS deals
- Experience selling complex enterprise software
- Effective written and verbal communication skills, ability to present to large and small audiences
- Spanish and/or French speaking is a plus
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