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Apply now Job ID 19001376 Date posted Sep. 02, 2019 Warrington, England Information Services
Senior Solution Architect – ERP Software

Location: Bradford or Leeds Area

This is an excellent opportunity for a dynamic ERP Solutions Architect to join an established leading software company; to help lead the design, and development of a large multi -year ERP Program to a single Epicor customer. The ideal person will act as the ultimate authority on the architecture design to address a customer’s business problems. Provides direction for design, deployment and rollout activities either internally of at customer sites.
Your role:
Act as trusted advisor to our customer, providing guidance through the complexity of requirements and solutions.
At each stage of the customer planning and implementation process be responsible for the translation of business requirements into specific designs decisions for Epicor ERP solutions. This includes
Sales/Pre-Sales - Responsible for ensuring key design decisions will meet customer requirements and are reflected in implementation estimates.
Professional Services - Work with consulting managers and teams to ensure implementation of the design intent established.

Key Responsibilities:

Delivery:
Plan workload activity against deliverables and monitor progress effectively, in conjunction with the Project Manager.
Lead in the problem-solving of issues through to resolution, providing considered consultancy and viable solutions to the customer.
Understand and take into consideration, risks, costs, benefits and possibilities offered by customization vs. configuration when making decisions.
Develop relationships with the aim of being a trusted advisor to customers and colleagues.
Run workshops with the customer for requirements gathering, Fit/Gap analysis, solution design/definition, and design reviews.
Work with the customer to define the project scope, and iterative plan for build and transition.
Produce High Level Design Architecture, including the identification of Subsystems, integration points, and strategic solutions to meet customer requirements.
Retain design authority over the production a detailed design from the High-Level Architecture
Perform an account management role where required.
Be proactive in developing internal processes and working with Product Management/Product Development to improve the capability of Epicor products.

Documentation:
Act as the Technical Authority to Project scoping documentation.
Responsible for Planning phase documentation.
Contribute to technical aspects of issues, constraints and risk assessment documents
Contribute to technical aspects of configuration management and deployment plan documents
Contribute technical aspects of Build and Close phase plan documents
Document technical customisations
Accurately document software issues and enhancement requests
Generate documentation on technical, functional and business process best practices
Generate documentation for Rough Order of Magnitude (ROM) and Statements of work (SOW)
Articulate a viable solution in response to an incoming Request for Proposal (RFP).

Processes:
Integrate Epicor functionality with external business processes and software, when designing Process solutions.
Work with others to satisfactorily resolve technical, business and application process issues
Design business processes to meet customer requirements.
Defining business processes / re-engineering processes (BPR)

Project:
Adhere to, promote, and contribute to ongoing development of Epicor project methodology – Signature
Generate, or provide input into the creation of, technical and functional specifications and align these with standard templates.
Understand, and provide the appropriate level of input to, project plans including project milestones and risk and issue management.
Understand and be able to positively justify each project task and its relationship to the overall solution
Where required, understand, participate in, or lead, the Value Exchange process
Provide accurate and timely information to management team as required.
Review technical implementation experiences with project delivery team.
Contribute to the resource plan in conjunction with the project managers
Keep in mind an overall understanding of the complete solution, so as to be able to advise where single changes can have multiple effects.

Customer:
Establish and build effective relationships with customers
Demonstrate thought leadership and effectively influence key contacts
Provide information and feedback to customers in a timely, accurate and appropriate manner ensuring that key messages are communicated effectively
Act as a trusted advisor to the customer on technical & commercial aspects.

Employees:
Author, and support other team members in, the creation of Best Practice documents, Lessons Learned documents, White Papers, Internal Training, and Internal Process development
Run team meetings and provide guidance to other team members
Provide, where relevant, coaching, mentoring and guidance to others.

General:
Meet agreed utilisation targets and record hours and expenses in an accurate and timely manner
Uphold the professional integrity of Epicor at all times
Adhere to, and promote, all core internal and customer processes relating to the effective undertaking of the role
Ensure that all communication channels within the business are adhered to.
Where relevant, take a lead role over other architects, consultants, and engineers on technical project activities
Provide input, advice, and thought leadership where appropriate to team meetings.
Undertake any other duties required by the company.

What you will likely bring:
A minimum of 10 years of working experience with ERP or Enterprise software applications
Engineering and software architecture design
Business processes and/or analysis experience
Experience of relational database environments
DevOps exposure
Deep analytical skills
Project and resource management skills
Work collaboratively
Excellent verbal and written communications skills (English)
Influencing and negotiating skills
Experience working in an internal and external customer facing environment

Location: This role is based in the north of England: ideal location Leeds or Bradford however; applications are welcome from those who live within commuting distance and is willing to travel to Bradford or Leeds on a regular basis
Please note that applications are welcome from those who can live and work without restriction in the UK.

About Us:
Epicor Software is a global technology leader dedicated to helping businesses drive growth for more than 45 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 4,000 worldwide employees who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players who inspire one another and drive results for the business and our customers.
For more information please visit: www.epicor.com

Primary location: Warrington Warrington United Kingdom
Other location(s): Birmingham-United Kingdom-Birmingham
Senior Solution Architect - ERP Software

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